Services and conveniences
Basics
Accessibility and suitability
Dining
General
Media and entertainment
Bathroom
Pool and spa
Health and safety
Laundry
Things to do
Parking and transportation
Family friendly
Bedroom
Workspace
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's onsite amenities?
The hotel offers an indoor pool and whirlpool, the renowned Allium restaurant, a 24-hour bar, gift shop, and a 24-hour fitness center.
Are there any family-friendly amenities at the hotel?
Yes, the hotel provides a children’s welcome toy, in-room ice cream delivery, pool toys, babysitting services, and a space for play time on floor 32 where kids can participate in crafts, movies, and more.
What are the best times to visit the hotel?
The high season is in September, offering a great time to enjoy the upscale amenities and breathtaking views of Lake Michigan and the unbeatable skyline views.
How is the food quality at the hotel?
The food and drinks at the hotel are delicious, and guests can benefit from the good breakfast and friendly staff.
What are the common concerns about the hotel's cleanliness?
Some guests have mentioned concerns about the rooms needing refurbishing and the cleanliness of the bathroom, but overall, the hotel offers beautiful and modern accommodations.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of Family-Friendly Amenities
Families traveling with children can benefit from the hotel's children’s welcome toy, in-room ice cream delivery, pool toys, and the dedicated space for kids' activities on floor 32.
Consider Low Season Travel
February is mentioned as the low season, which could be a good time to visit for those looking to avoid crowds and potentially get better rates.
Explore Nearby Attractions
The hotel's proximity to attractions such as 360 CHICAGO, the Magnificent Mile, and Millennium Park makes it convenient for guests to explore the city's landmarks and entertainment options.
Check for Renovations
Some guests noted that the spa and pool were closed for remodeling during their stay, so it may be worth checking for any ongoing renovations that could impact the availability of certain facilities.
Be Mindful of Noise Levels
A few guests reported noise disturbances, particularly on higher floors, so light sleepers may want to inquire about this when booking and request a quieter room location.
Inquire About Room Refurbishments
Some guests mentioned that certain rooms may be in need of refurbishment, so it could be beneficial to inquire about the latest updates and renovations when booking.
Consider Alternative Dining Options
While the onsite restaurant received positive feedback, some guests found the breakfast to be overpriced and opted to explore nearby dining options for more variety.
Confirm Room Amenities
Guests noted that not all rooms may have double sinks as depicted in the website photos, so it's advisable to confirm specific room amenities and features before booking.
Address Any Service Concerns
A few guests mentioned service-related issues, so it may be helpful to communicate any specific needs or expectations with the hotel staff to ensure a satisfactory experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
April | May | $472 | $589 |
Cheapest month to stay with an average 15% drop in price. | Most expensive month to stay with an average 103% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.0 | 1.6 mi | Chicago Midway | 9.9 mi |