Luxury in a great location
They anticipate your needs. Awesome concierge desk. Great staff. Beautiful view. Wonderful resto and bar. Nicely decorated for Christmas .
Great location, beautiful hotel, wonderful service and quiet..?very comfortable and luxurious.
The food options were excellent.
We had a very strange smell in our room and had to change rooms. The hotel did not offer any kind of discount for the inconvenience and it was our 10th anniversary, which they were aware of. I would expect more out of a hotel with its standards and reputation.
Great restaurant recommendation and service!
Very good welcome and staff performance
An elevator alarm went off in the middle of the night and it took over one hour to fix it - not conducive to comfortable sleep.
Hotel has great location, very nice accomodations.
There was broken glass in the bar and I cut my finger pretty badly on our first night at the hotel. Although hotel staff was very nice and they did call security, I thought they could have done more in way of compensation. In hindsight, I probably needed stitches and other than call to my room by the manager (who had already left by the time we got back to the room), they really didn't even follow-up.
With a stay at Four Seasons Hotel Chicago, you'll be centrally located in Chicago, steps from John Hancock Center and 4 minutes by foot from Chicago Water Tower. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby.
Based on 706 reviews
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