Four Seasons Hotel Chicago

Reviews

Pros

"Excellent suite on 45th floor." (in 11 reviews)

"Great location and wonderful staff" (in 11 reviews)

"Beautiful décor, spacious rooms, excellent service." (in 19 reviews)

Show reviews that mention

+

clubroom

life-saver

kid-friendly

conference happening

roomview

executive suite

preferred queen

conversations in both adjoining

soft bed and pillows

amazing view

adjoining rooms

food very good

wind and rain

helpful staff

internet cable

bit lacking

door men

great location

excellent service

magnificent views

Excellent

Nov 2018

10.0

Luxury in a great location

They anticipate your needs. Awesome concierge desk. Great staff. Beautiful view. Wonderful resto and bar. Nicely decorated for Christmas .
Excellent

Jul 2018

10.0

Perfect Stay

Great location, beautiful hotel, wonderful service and quiet..?very comfortable and luxurious.
Excellent

Jul 2017

8.8

The food options were excellent.

We had a very strange smell in our room and had to change rooms. The hotel did not offer any kind of discount for the inconvenience and it was our 10th anniversary, which they were aware of. I would expect more out of a hotel with its standards and reputation.
Excellent

Jul 2016

10.0

Great service!

Great restaurant recommendation and service!
Excellent

Sep 2015

8.5

Very good welcome and staff performance

An elevator alarm went off in the middle of the night and it took over one hour to fix it - not conducive to comfortable sleep.
Excellent

Jun 2014

8.3

Hotel has great location, very nice accomodations.

There was broken glass in the bar and I cut my finger pretty badly on our first night at the hotel. Although hotel staff was very nice and they did call security, I thought they could have done more in way of compensation. In hindsight, I probably needed stitches and other than call to my room by the manager (who had already left by the time we got back to the room), they really didn't even follow-up.

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