Hotels near New Haven Tweed-New Haven airport

Hotels near New Haven Tweed-New Haven airport

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Tweed-New Haven (HVN) - New Haven, CT
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Best hotels near New Haven Tweed-New Haven airport

Cleanliness
9.5
Comfort
9.5
Facilities
9.3
Location
9.7
Overall
10.0
Overall 9.0 Excellent
Based on 383 reviews
Cleanliness
9.5
Comfort
9.5
Facilities
9.3
Location
9.7
Overall
10.0
Cleanliness
9.4
Comfort
9.5
Location
9.7
Services
9.2
Staff
9.4
Cleanliness
9.6
Comfort
9.6
Location
9.8
Services
9.3
Staff
9.7
Cleanliness
8.9
Comfort
8.9
Facilities
8.0
Location
9.5
Overall
10.0
Cleanliness
9.7
Comfort
9.5
Facilities
10.0
Location
9.5
Overall
10.0
Cleanliness
9.6
Comfort
9.3
Location
9.7
Services
9.3
Staff
9.4

Excellent 9.0
Pros: Staff was super friendly, the room was super comfy and quiet, and I felt very safe as a solo traveller. I also liked that parking was private even though it cost an extra fee.
Cons: I had trouble with the WiFi, it just wasn’t very good, I ended up using my data/hotspot most of the time. That being said, if I was traveling to the area again I would still book a stay here again
Excellent 9.0
Pros: Very clean, great location.
Cons: Coffee in lobby but no coffee maker in room
Excellent 9.0
Cons: Didn't have reservation at restaurant, so could not eat there when we arrived at 8:30 p.m. (and many restaurants in area were shuttered by 8:00 on a Tuesday evening).
Excellent 10.0
Pros: Loved the view of Yale from our room... walking distance to lots of food/drink/fun stuff... staff is great
Excellent 9.7
Pros: Great location, wonderful helpful staff, nice furnishings incl a full size desk.
Cons: More up-to-date amenities, e.g., lotion & shampoo bottles that release their contents without having to squeeze/bang/shake them; more USB ports in the lobby and room.
Excellent 10.0
Pros: As always... a perfect stay
The Study at Yale - New Haven
Rated #1
9.0
Excellent 9.0
Based on 383 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.2
Facilities
8.6
Location
9.0
Overall
8.6
Overall 8.7 Excellent
Based on 383 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
8.6
Location
9.0
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
9.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.2
Services
9.2
Staff
9.5
Cleanliness
10.0
Comfort
7.0
Facilities
9.0
Location
8.6
Overall
7.6
Cleanliness
9.2
Comfort
9.3
Location
9.0
Services
8.9
Staff
9.0
Cleanliness
9.1
Comfort
9.2
Location
8.8
Services
8.8
Staff
9.3
Cleanliness
9.3
Comfort
8.9
Location
8.9
Services
9.0
Staff
9.3
Cleanliness
8.6
Comfort
8.1
Location
8.4
Services
8.5
Staff
8.5

Excellent 10.0
Pros: clean, safe, friendly.
Okay 4.0
Pros: It was clean and the room was big. The location worked for our purpose.
Cons: For $300 a night in a suburb the hotel is very simple. There is nothing wrong per se, it just not worth that kind of money. Breakfast was offered but other than the packaged stuff, inedible.
Excellent 9.0
Pros: Location was great and breakfast was good
Cons: Lots of bottles and cans outside on lawn not cleaned up quickly
Excellent 10.0
Pros: The room was great!
Cons: Yes we were told the pool was open but it¿s was not and a member of management was very rude told myself and my husband that 15 mins was long enough to pack.After my husband feel over a cart and was injured had recently had back surgery!!
Excellent 10.0
Pros: The great hibachi restaurant across the street.
Cons: A lot of ceiling creaks, plumbing and hallway noise.
Excellent 10.0
Pros: This hotel is clean, the employees are friendly and it is in a convenient location.
Excellent 10.0
Pros: The staff was amazing! They really went out of their way to make us feel “at home”. Highly recommend to anyone who want a to get away.
Excellent 8.0
Pros: Its location - there are a few good places to eat within walking distance as well. Like what they have done with Covid and breakfast ideas.
Cons: Didn't like the fact that the fire alarm went off at 3:05 in the morning. Happened the last time I stayed there last year as well.
Excellent 9.0
Cons: Bathroom needs work, bit dirty and faucet in tub broken
Okay 5.0
Pros: Location.
Cons: The door to our room didnt lock. Front desk did nothing about it. We had a dirty top sheet. Front desk didnt tell hus the pool was by reservation only and that's one of the reasons we stayed otherwise i would have reserved it when booking. Room was nice
Excellent 10.0
Very comfortable accommodations with all the latest modern conveniences. The only suggestion I'd say would improve our stay a bit is to add towel bars in the bathrooms.
Excellent 9.2
Extremely helpful staff Rooms spotless
Excellent 10.0
Pros: It was very clean. Room looked new. More items in the room than advertised. Microwave, Refrigerator, Keurig coffee machine. Extra toiletries in room (Toothbrush, toothpaste).
Good 7.0
Pros: Staff extremely accommodating.
Cons: In the middle of my shower on the second day the water turned cold while I was in the middle of showering. Not happy about that since I was covered in soap.
Excellent 10.0
Pros: The expected standard. Clean, comfortable, bed, linens, towels ect all clean and in expected condition. Breakfast was ready and well maintained and staff very helpful!!
Cons: Price seems a bit high but that may just be CT?
Excellent 9.0
Pros: I liked that it was updated and still being worked on.
Excellent 10.0
Pros: The staff was very professional very courteous and very helpful. It was a pleasure to stay at the Holiday Inn Express
Good 7.0
Cons: slow check-in
Good 7.0
Pros: The location was close to the freeway but away from traffic.
Cons: Limited places to eat close by
Excellent 9.4
Pros: The room was very spacious & the staff was very kind!
Poor 1.0
Pros: This was a dumpy motel not a three star hotel as advertised.
Cons: Rooms smelled awful, dirty mattresses, peeling bathroom paint in tub, terrible place.
Poor 1.0
Pros: Not much.
Cons: My wife and daughters go to check in at 8pm and they don't have their room ready? How is it that check-in is at 3-4pm and my family's room isn't ready and waiting by 8PM? They ended up only having a single King or Handicapped room. Not what I paid for.
Good 6.0
Pros: Good big new clean rooms
Cons: No info about indoor pool being closed however, the reason I picked this hotel.
Good 6.0
Pros: room was clean - staff friendly
Cons: a/c ran all night but didn't cool the room
Good 7.0
Pros: Right off the highway. Close to restaurants.
Okay 5.0
Pros: The gentleman at the front desk was very informative and friendly. The room and bath were clean. The hotel is undergoing some updates in its public areas, which is good, as it's pretty threadbare and dated.
Cons: The entryway and parking lot were poorly lighted. As a woman traveling alone, this was not optimal. The external entries (not meaning front door) had no security measures, like entry with card key only. There is no elevator to upper floor rooms.
Good 7.0
Pros: Clean, Quiet. Nice room.
Cons: Yes. Coffee pot didn't work. Asked to have it replaced the next morning-agreed. Didn't do it. Asked again 2nd-Never corrected Worn TV connections made for bad reception When asked didn't fix- Old wiring in room seemingly effected everything on that wall
Okay 5.0
Pros: It was adequate for our needs. The free breakfast was decent and bountiful. Free Internet in the room was great.
Cons: The decor was hideous.
Good 7.0
Pros: Good breakfast, large room, friendly front desk person
Cons: Room we had seemed to be missing carpet padding in a section of the room, and we received a complaint about 'kids running around' despite normal activity, so found ourselves on tiptoes entire stay. Didn't stop neighbors from being loud watching TV.
Good 7.0
Pros: The staff were great, every one of them was pleasant and helpful. Location is convenient to I-95. Rooms are a good size. Wide variety of breakfast options. Cookies and coffee in the evening. The pool was warm and attractive. Didn't try the whirlpool.
Cons: Towels in the pool area could be a little larger.
Holiday Inn Express Branford-New Haven - Branford
Rated #2
8.7
Excellent 8.7
Based on 383 reviews
Details
Reviews

Cleanliness
9.7
Comfort
9.4
Location
9.3
Services
9.5
Staff
8.3
Overall 9.3 Excellent
Based on 22 reviews
Cleanliness
9.7
Comfort
9.4
Location
9.3
Services
9.5
Staff
8.3
Cleanliness
9.1
Comfort
8.8
Location
9.1
Services
9.1
Staff
8.1
Cleanliness
10.0
Comfort
10.0
Location
9.4
Services
10.0
Staff
7.5
Cleanliness
10.0
Comfort
10.0
Location
8.8
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
9.7
Location
9.7
Services
9.7
Staff
8.4
Cleanliness
10.0
Comfort
9.5
Location
9.5
Services
9.5
Staff
8.5

Excellent 9.0
Pros: Everything except the construction going on across the street
Cons: Didn’t like being told there were no units with a balcony by staff, and then found out there were
Excellent 10.0
Pros: The apartment was spacious and beautifully decorated. All essential amenities were provided. Rented at the time of the COVID-19 pandemic, so the local surroundings were very quiet.
Cons: Nothing really.
Excellent 10.0
Pros: The property includes nice kitchen which was well supplied. It is new, modern, convenient and in a central New Haven area. It was tastefully furnished, clean and comfortable-- exceeded my expectations.
Cons: N/A
Excellent 8.3
Pros: Very roomy apartment. Kitchen had everything we needed. Dishwasher and laundry detergent were supplied. Extremely clean. Great location. You'll never need transportation as everything is within walking distance.
Cons: The property is directly across the street from a college bar. Beginning at about 10 PM going until 2 AM, it is extremely noisy. And I'm not talking about a little noise now and again, but constant talking, yelling, and music. Then from 2 AM until 2:30 AM the Ubers arrive and begin honking. This is the only reason I give this property a less than perfect score. If you stay during the week, perhaps it is better. We were there Friday through Sunday nights.
Excellent 9.6
Cons: The incorrect key was in my lockbox. But there was a maintaince person on site able to help me.
Excellent 9.6
Pros: Loved it! Perfect location, clean, spacious and very comfortable and convenient. I would definitely keep doing business with them.
Excellent 9.2
Pros: Honestly the pictures do not make justice to the place. There was so much space and the apartment was very nice. New appliances, huge bathroom, main room was nice and so was the bathroom. Just missed having a on site staff.
Cons: There was no free parking available and since it’s located so central it was always hard to find parking close by. I feel that for the price we paid complimentary parking should be added. Just a suggestion.
Excellent 10.0
Pros: Quiet and self service accomodation. Location - close to my purpose of visit - Yale :)
Artlab Metro 280 - New Haven
Rated #3
9.3
Excellent 9.3
Based on 22 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
8.7
Food
0.0
Location
8.8
Overall 8.4 Excellent
Based on 379 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.7
Food
0.0
Location
8.8
Cleanliness
8.0
Location
6.0
Overall
7.0
Staff
10.0
Value for money
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
8.7
Location
8.7
Services
8.6
Staff
8.7
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
2.0
Overall
4.0
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
8.8
Location
8.8
Services
8.8
Staff
9.0
Cleanliness
9.1
Comfort
8.9
Location
8.8
Services
8.8
Staff
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
9.6
Food
0.0
Location
8.8
Cleanliness
8.7
Comfort
8.6
Location
8.2
Services
8.3
Staff
8.6

Excellent 8.0
Pros: Staff was helpful and courteous. The room was clean. My only complaint is that the room was poorly decorated compared to Hampton Inn rooms that I have stayed in over the last two decades.
Excellent 9.0
Pros: It is easy to reach, price is good, staff is very professional, and it is clean and comfortable.
Cons: I liked everything!
Poor 1.0
Cons: I'm going to call the manager about my complaint. I just didnt have time yet. Extremely busy. This week I'll call
Excellent 8.0
Pros: Clean
Cons: The price. Looks like price gouging for a basic Hampton inn an average location.
Excellent 9.0
Pros: Great location, very clean room, and pretty quiet.
Cons: Bathroom shower drain was really bad, and the bathroom light is on a motion detector ¿ it's annoying.
Poor 1.0
Pros: The decoration of the room was appealing
Cons: Room was dirty ..lights and shower did not work ..customer service was not any good either at front desk .on the website it’s says you have an accessible pool ..it was not open the entire time we were there
Excellent 10.0
Pros: Everything is perfect
Good 7.0
Pros: Very good
Cons: Traffic noise
Excellent 10.0
Pros: This hotel was recently renovated and it is so nice! Great interior colors, spacious rooms and a fulfilling continental breakfast.
Cons: Nothing!
Good 6.0
Pros: Location was great. The man at the front desk was friendly, kind.
Cons: Yes, I am a VIP member and you used to give us a bottled water for the room when checking in. I asked for one, and was advised you do not give it out anymore. Also room smelled of marijuana so much our clothes smelled of it later. No conditioner.
Good 6.8
We booked the room at this location because we wanted use of a pool. Once checked in they told us the pool was out of service and because we booked the room thru a 3rd party (Agoda), they could not honor there 100% satisfaction guarantee. Only offered cold breakfast items.
Good 7.0
Pros: The room was really roomy and clean.staff was really pleasant.
Excellent 9.0
Pros: Close to everything
Cons: Found hair in tub
Excellent 8.0
Pros: Location and room staff was very nice also.
Cons: No
Good 7.0
Pros: Clean, easy to navigate, good location
Cons: An employee walked into my room randomly. They didn¿t knock, or anything. Just unlocked the door and tried to waltz in. Said they didn¿t know anyone was staying in the room, so it¿s possible their systems or employee communication is poor.
Poor 1.0
Pros: Absolutely nothing
Cons: From the lobby into my room there was a strong smell . The AC on the room filthy and dirty blowing strong odor causing every members of my family including myself to get sick. Was a very bad experience, and wish no one has to go through this nightmare
Good 6.0
Pros: Friendly, helpful staff
Cons: It was adequate.
Excellent 10.0
Pros: good location, comfortable it met my expectations everything about the place very good service definitely looking forward to book again.
Cons: can't complain about anything was very pleased with my visit and so was my mate.
Excellent 9.0
Pros: The Room was very spacious Very clean and comfortable
Cons: I just say maybe just me to have a hook by the shower for the tower so I won't have to reach all away by the rack above the toilet my own I recommendation overall it was a pleasant stay
Okay 5.0
Pros: Clean
Cons: Our equipment (~$2000) from trailer was stolen on hotel parking, we asked to check cameras, but answer was - there is no cameras, except front entrance.
Excellent 8.0
Pros: The room cleanliness.
Cons: Front desk clerk.Bill discrepancy.Stated he took care of it.checked email. Wrong amount still on bill. Had to return to hotel to have him fix it.He sent the email to wrong one. No apology.Breakfast was warm water, warm yogurt, pig oatmeal.bagels gone.
Poor 1.0
Cons: Bugs in the bed
Excellent 9.0
Pros: Convenient and clean.
Cons: The breakfast was not close to advertised. My daughter has a gluten allergy and the selection was very poor at best.
Good 7.0
Pros: Cleanness
Cons: Pool close exercise room close. No hot breakfast
Excellent 9.6
For a business trip- I stayed overnight & Furtura (sp) & Jamie were very professional, kind, & accommodating. It's so difficult to travel during a viral epidemic & the staff made me feel safe about my time there. I intend to stay at this Hampton in the future!
Excellent 10.0
Pros: Everything
Cons: Used rag was left in shower
Okay 5.0
Pros: The staff was very kind and helpful
Cons: The room was substantially smaller than described. The couch and bed were broken. My children fell through the pull out bed in the night because most of the springs were missing.
Excellent 10.0
Pros: Very well appointed rooms and laid out perfectly. Cookies at night were excellent as well as the coffee in the morning. Bed was comfortable.
Cons: That I couldn't stay longer!
Excellent 10.0
Pros: The staff is eager to assist you. The manager is available and smart and setting a high bar every hour of the business day.i
Cons: I did not feel safe when I went outside. New Haven is rife with have-nots making the haves pay attention to those suffering in our capitalist society. It is Very Very sad
Mediocre 3.4
Pros: shower
Cons: pool was dirty, didn't have towels, restroom sink/toilet? (didn't look, just reported) overflowing windows so dirty couldn't see out of them staff only miminimally concerned about pool
Excellent 8.6
Pros: Comfortable rooms and beds with individual thermostats and a spacious bathroom. The hotel is conveniently located relatively close to everything. Courteous and attentive staff.
Cons: The free breakfast was mediocre to low quality; though they did change out the options daily, the options were few. The eggs were bland and made with egg-beaters as opposed to fresh eggs, and without salsa/tobasco (my preference) I didn't have anything to put on them to make them taste any better besides pepper, which didn't help much - similar issue with the cheese omelets. Also, while fresh fruit was available the first day, it was not changed out daily and by the time we left the bananas had gone brown.
Hampton Inn & Suites New Haven - South - West Haven - West Haven
Rated #4
8.4
Excellent 8.4
Based on 379 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
7.8
Location
9.0
Overall
8.4
Overall 8.4 Excellent
Based on 246 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
7.8
Location
9.0
Overall
8.4
Cleanliness
9.2
Comfort
8.4
Facilities
7.6
Location
8.8
Overall
8.0
Cleanliness
8.9
Comfort
8.6
Location
8.7
Services
8.6
Staff
8.5
Cleanliness
9.2
Comfort
8.0
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Facilities
8.4
Location
8.6
Overall
8.8
Cleanliness
9.2
Comfort
9.4
Location
9.5
Services
8.9
Staff
9.4
Cleanliness
9.5
Comfort
9.5
Facilities
8.0
Location
9.1
Overall
9.0
Cleanliness
8.3
Comfort
8.1
Facilities
7.0
Location
8.7
Overall
7.6
Cleanliness
7.5
Comfort
7.4
Location
8.6
Services
7.1
Staff
8.0

Excellent 8.0
Pros: The room was immaculate, as was the bathroom. The room was well-equipped. The bed was very comfortable! I was happy with our room.
Cons: You have to pay for parking here, and your breakfast options amount to buying pre-packaged items from downstairs. Also, although I was very pleased with the room, I felt it was overpriced, like about twice as expensive as I believe I had paid at a previous stay here.
Excellent 8.0
Pros: Location, shower was great, comfortable bed
Cons: Room was very dusty and smelled like burning plastic. I think the room we were given hadn’t been used in a long time.
Mediocre 3.0
Pros: Comfortable and location is good
Cons: For what it cost, this was way below par. Fixture falling from a twenty foot ceiling in lobby. Drunk guest at lobby in the morning. People half asleep in lounge. Room was okay but nothing special. No restaurant or bar services. It felt like an overnight roadside motel. Really not okay for what the rates were.
Excellent 9.0
Pros: The breakfast was adequate for our needs.
Cons: The room wasn't stocked with extra tissues and toilet paper. We had to request those items.
Excellent 10.0
Pros: Its proximity to downtown; Very clean and quiet; comfortable bed; lobby is gorgeous.
Cons: No microwave.
Excellent 9.2
Good location, but sound protection looks not good and you would hear other rooms' toilet flushing sound.
Excellent 8.4
Good location at the right price (through agoda)
Excellent 10.0
Pros: The staff was friendly and efficient.
Cons: It’s under renovation
Good 7.0
Cons: They advertised breakfast...was hardly that....and the parking is annoying
Excellent 10.0
Pros: Everything was perfect & the staff was amazing
Good 6.0
Pros: Good location for me, and clean.
Cons: The Wifi was down all night, which, on a working trip, was a real drawback
Excellent 10.0
Pros: Convenient, safe, clean
Excellent 9.0
Pros: Comfortable, nothing fancy but clean and staff very helpful. I appreciated the care they took with COVID-19 precautions.
Excellent 8.0
Pros: Clean and great location
Cons: Parking is expensive.
Excellent 10.0
Pros: Excellent Covid-19 precautions and very helpful and friendly front desk staff.
Excellent 9.0
Pros: Staff was great and sanitation stations were frequent
Cons: The charge for parking in garage, bathroom shower needs an update
Excellent 10.0
Cons: Where to park was not clear and I ended up paying a lot for parking in the wrong parking garage.
Okay 4.0
Pros: Location
Cons: Breakfast, the sign has $12 and I was changed $14. More or most important was that the China coffee cups were stained and looked NOT very clean.
Excellent 9.0
Pros: The rooms and staff/service were good.
Cons: The bathrooms need to be updated especially considering the price.
Okay 5.0
Pros: Great location, and excellent standard
Cons: None
Good 7.0
Pros: Very nice and clean hotel.
Cons: Staff was not friendly or helpful at all. The charge for parking was $23 vs the $15 that the garage charged outright. The hotel should give a discounted parking fee not an upcharge to the regular garage fee. Crazy!
Poor 1.0
Pros: Nothing
Cons: No breakfast, no working laundry, only coffee for a couple hours and ran oit everyday, maid service extreamely poor, you pay to park, and very jard small place to park to even check in for 10 min.
Poor 1.0
Cons: The comforter had vomit on it when we checked in, and staff were polite but expressed no surprise.
Excellent 10.0
This hotel seems to be popular for weddings -- they don't have a banquet facility, but no fewer than three wedding parties had booked hotel blocks in this hotel on the weekend we were there, also for a wedding.I would say this hotel was on par with the Westin (but without the overpowering lemon verbena scent). Large shower (no tubs); fast elevators; comfortable bedding. The HVAC did tend to have a rattle and the blackout shades were no match for the morning sun, but these were solved by earplugs and my eye mask. No manager was on site, and the receptionist just kept saying 'i can't do anything because we're overbooked'.
Excellent 10.0
Pros: Great friendly staff
Excellent 9.4
Pros: I loved it all. My stay was not long enough.
Cons: Wish there was a deep tub in my room. Pool side hot tub would have been nice.
Excellent 8.0
Pros: Facilities are modern and up-to-date. Very clean.
Cons: Parking fees are not included in booking prices
Excellent 8.2
Pros: The room was clean, well furnished and comfortable
Cons: Having to pay extra for parking
Excellent 8.8
Pros: A clean renovated hotel just a few blocks walk from Yale's old campus and art galleries. The breakfast buffet was inexpensive and ample and the rooms were clean and comfortable.
Excellent 9.4
Pros: Front desk staff was very hospitable and friendly. When I asked for a room modification instead of acting like it was nuisance they happily looked into it and ended up accomodating. The room was clean and very comfortable. I will definitely be returning!
Good 7.7
Pros: Location to Yale. Clean.
Cons: Expensive parking.
Okay 4.8
Pros: Location in downtown New Canaan
Cons: Someone is apparently in it for the money only here, the New Haven Hotel offers no value and certainly no "caring" attitude. For that it charges too much at $ 159 per night. You get: - Good downtown location. - Clean room, good size. - Thin walls, to hear the neighbors, and everyone from the hallways. - Mattresses of dubious quality. - Breakfast, a stale buffet in a dark 2nd floor room, is an unfriendly reminder that nobody cares, and at $ 13.99 someone wants to make good money. - Self parking at the Temple Garage at $ 20 overnight, when the public rate is $ 16, no value add, just a surcharge by the hotel. Staff could have pointed out that there is a free parking on weekends around and across... - Very friendly and helpful receptionist, one person only. And Housekeeping knocking at the door at 9am on a Sunday morning makes this a bit of a bad dream in New Haven. Good luck!
Okay 5.7
Pros: Everything was very clean, and the rooms are quite nicely appointed. Most of the staff was very nice, too (there was just one check-in person who I found a bit rude).
Cons: No breakfast included - even of the most basic kind. It's located on a somewhat dicey street. The workout facilities were minimal. The views from the room were ugly, and a bright light from the garage comes in unless you use the full blinds.
Excellent 8.0
Pros: friendly staff, quick checkin/out, clean rooms, great location
Cons: AC was set to 60 deg but never got below 72-75.. and the bed wasn't overly comfortable.
New Haven Hotel - New Haven
Rated #5
8.4
Excellent 8.4
Based on 246 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
8.4
Location
9.2
Overall
7.6
Overall 8.2 Excellent
Based on 444 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.4
Location
9.2
Overall
7.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Staff
8.0
Cleanliness
9.3
Comfort
8.6
Facilities
8.6
Location
9.3
Overall
7.0
Cleanliness
8.7
Comfort
8.4
Location
9.3
Services
8.3
Staff
9.1
Cleanliness
10.0
Comfort
9.3
Facilities
9.3
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.2
Facilities
8.0
Location
8.5
Overall
7.5
Cleanliness
8.6
Comfort
8.5
Location
9.1
Services
8.0
Staff
8.9
Cleanliness
8.9
Comfort
8.7
Location
9.6
Services
8.5
Staff
9.3
Cleanliness
8.6
Comfort
8.5
Facilities
8.3
Location
8.9
Overall
7.6
Cleanliness
8.8
Comfort
8.5
Location
9.2
Services
8.3
Staff
8.9

Excellent 8.0
Pros: First room had smoking smell, we were quickly changed to a better room with no smell.
Cons: facilities for breakfast.
Excellent 10.0
Pros: The rooms were clean and the hotel property and surrounding area is really pretty
Good 7.0
Pros: Location and cleanliness
Cons: Beds are NOT comfortable pillows way too soft.
Good 6.0
Cons: Had breakfast. Coffee not hot enough. Food overpriced. Had drinks in bar at night time which were ok, but didn’t have first drink I ordered. Think the bar area should extend to where breakfast is served so you could relax and enjoy your drink with a view of city.
Okay 5.0
Pros: The location is prime. Walking distance to my daughter's school and restaurants
Cons: Reception desk had only one person with more than 15 guests waiting at 6:00PM
Good 7.0
Pros: It was a block away from the concert we attended
Cons: I wasn't aware I was paying another 100$ on my card
Poor 1.0
Pros: Location
Cons: The air conditioning system was not working properly. The room was 85 degrees and humid. Needless to say getting any sleep was impossible. Apparently the management knew about this as there were many complaints yet they only had 1 engineer working on it.
Okay 5.0
Pros: Convenience Good mattress Adequate seating in lobby
Cons: Noisy Air conditioner blowing on the bed, very small bathroom Terrible bed pillows - too soft no head support
Excellent 9.0
Cons: The room was too hot to sleep and the temperature could not be adjusted
Excellent 9.0
Pros: Location
Cons: Heat was not working so they had to bring a plug-in space heater.
Excellent 8.0
Pros: Location. Clean and well staffed.
Cons: Air/heat was very loud and unavoidable. Had to shut off in order to sleep.
Excellent 10.0
Pros: Great location
Excellent 9.0
Pros: Very convenient-helpful, friendly staff. Good gym.
Cons: No.
Excellent 9.0
Pros: Location
Cons: Bar was VERY pricey.
Excellent 8.0
Cons: Rooms were small showers outdated
Excellent 10.0
Pros: Old charm top dining hall The best is the location near Yale
Cons: Decor could be a bit updated. Snacks or water bottles could be provided in the room.
Excellent 10.0
Pros: Cleanliness and location.
Cons: No
Excellent 9.0
Pros: location
Cons: the room itself could use some updating
Mediocre 3.0
Pros: Location is good
Cons: Overall the hotel is very run down, musty smell. Very expensive for what you get.
Good 7.0
Pros: The room was clean.
Cons: Decor was outdated.
Mediocre 2.0
Cons: The systems were down when I arrived and I waited 45 mins for a room. The first room I was assigned was not yet cleaned. I was offered nothing for my inconvenience.
Okay 4.0
Pros: your price and the location
Cons: No free wifi unless you sign up for their rewards program. No complimentary coffee for early risers. No possibility to plug anything in while sitting at the desk in the room. Plugs only on bedside table. Only one light in the bathroom with loud fan.
Okay 4.0
Pros: location is convenient.
Cons: They charge for WiFi - need I say more? There is nothing chic about this place. Time warp to the 1980's, including staff attitude. Horrendously noisy A/C leave you to choose between not being able to sleep because the room is so stuffy or for noise
Good 6.0
Cons: The sheets were not high quality and wonderful. The hotel was dingy and in need of an update. There was no convenient place to plug in devices to charge them.
Okay 5.0
Pros: The location allows visitor to pick from a number of good restaurants, and it is relatively close to Yale. Great Sunday brunch.
Cons: The worst bar service -- not enough staff to serve the clientele, and drink preparation was sub-par. Staff needs training, and there should be a server that brings drinks to tables. The bar area is too small for all the guests to go to the bar and order.
Good 6.0
Pros: Excellent location
Cons: We were on the 17th floor and the noise from the street was so loud. Tons of people screaming and yelling after the bars got out, we could not believe how well we could hear them so far up.
Excellent 8.0
Pros: I love the Omni in New Haven—I stayed there during my 2 years at Yale getting my mba and now visit often for business
Cons: The hotel was completely overrun with unaccompanied minors. I realize (now) that the Omni was hosting students participating in the student UN event——but it should be made clear to the adults supervising, and the teens participating, that they’re staying in a hotel that includes other guests. They were holding elevators for friends, running up and down the halls, and congregating in the lobby such that it wasn’t available to others. Events like this, with kids of this age, would be better suited to a different hotel. Please don’t lower the expectations you have from guests.
Okay 4.0
Pros: Great staff. Very accommodating..
Cons: Room was worn and dated. Mattress soft and sank in the middle. Carpet edges all around were frayed and did not meet the wall. Coffee pot was dusty. Bathroom old and worn. Corners dirty. Just because they gave you a bathrobe they can't call it 4 sta
Good 7.0
Pros: Location, breakfast and view from 19th floor
Cons: Beds were old very disappointed , u sank right in, if i had to stay more then 2 days i would have asked to move rooms. I didn't cause of the inconvenience .
Good 6.0
Pros: Old inside. Not worth the price.
Good 7.0
Pros: Staff was accomodating. She was nice and friendly. Staff was good. The location is noisy bc of ita location. I did not use any amenities. Arrived late checked out very early- medical visit not leisure.
Cons: Bed was very uncomfortable, sunk in.
Okay 4.0
Pros: Location
Cons: It really didn't meet my expectations of what an Omni Hotel should be. I wanted a romantic, sophisticated evening with my husband but the rooms and the hotel in general was very bland, and unexciting overall.
Okay 5.0
Pros: Good location, friendly staff.
Cons: Room had smell. 1 pillow smelled of BO. Carpet felt a bit grimy.
Good 6.0
Pros: Convenience off highway
Cons: Dated. Lobby dingy.
Okay 5.0
Pros: The staff was all very helpful and kind.
Cons: The beds were awful. Really awful. They felt 30 years old. The room was very old and dated and felt dingy. The air vent above the shower was horrific and filled with a disturbing amount of dust. The tv cable was in and out.
Poor 1.0
Pros: Location is great and food is okay
Cons: Stay away from this property.. staff act god like or make obnoxious comments
Good 7.0
Pros: Clean, has attentive staff. Great proximity to downtown New Haven and train station. All amenities worked and were somewhat modern.
Cons: It was a bit dated, and the 19th floor restraurant food was not very good. The after dinner bar scene was very quiet so we ended up going out somewhere else. There was also no outdoor space.
Mediocre 3.0
Pros: Great location
Cons: Upsell process at front desk is terrible. Didn't have any rooms with 2 double beds so charged $90 extra for sofa bed. Even call it upsell on hotel receipt. Felt ripped off. Never will go back to another Viceroy again. Moved hotels for second night.
Okay 5.0
Pros: Close to Yale
Cons: No amenities
Good 6.0
Pros: The location was great, parking was easy, staff were helpful.
Cons: I was freezing! I could not get the room to warm up and the linens provided were not warm. Room had a musty odor. Water pressure was fairly weak.
Good 6.0
Pros: Very nice, thorough and efficient check-in.
Excellent 8.8
Pros: Verry nice hotel, great location with a lot of accommodations. Don't let the price scare you, well worth it.
Cons: Woke up with a back ache, bed was not as comfortable as I would have expected. Access to wifi should be included, but you have to pay extra.
Good 6.8
Pros: The attitude of the staff was wonderful. Above and beyond. It had a full service feel - staff only, not the facility, and certainly not the scary parking lot.
Cons: It simply was not as high end as I expected. I have had two kids attend college closeby, and I always dreamed of being able to afford staying at the Omni. We decided to splurge on our last night there after checking our of a rental house in the area. I guess I built it up in my head that it would be like a Four Seasons or something really nice, but it was no better than the Marriott or the New Haven Hotel which are half the price or less. Disappointing! I was totally unimpressed with the bedding especially, it was like a flash back to the 90's!
Good 6.2
Pros: The neighborhood is marginal, and with a room on the 4th floor, you get a lot of noise well into the night. Only two elevators were working for almost 20 stories, with a wedding reception going on... made for really long waits.
Good 7.3
Pros: The place is gorgeous! And the rooms were really nice!
Cons: It's more a trend. When you get a budget room, so many amenities are included. When you splurge for some luxury, I feel like you are charged for everything. Breakfast was not included, wifi costs extra, parking was $20 per day. Elevators seemed a bit slow and there's only one of the 3 that go to the garage levels.
Excellent 10.0
Pros: Staff was incredible
Excellent 10.0
Pros: Amazing stay at beautiful clean hotel with courteous staff! I would highly recommend this hotel!!! Next time we visit my daughter we will definitely be staying there.
Cons: Place was extremely clean and staff couldn't do enough to make you happy! Haven't stayed in a place that was outstanding in cleanliness with amazing staff in years!!!
Excellent 10.0
Pros: Convenient location , comfy beds abundant towels , great conference areas.
Cons: Lacking amenities like pool and expensive parking very cold unable to change room temp
Excellent 9.6
Pros: The bed is AMAZING. That has to be the best sleep that I have had in a very long time.
Cons: The hotel is in the heart of the city and apparently does not have sound proof walls so it is very noisy all the time however they do leave ear plugs on the night stand to compensate.
Omni New Haven Hotel at Yale - New Haven
Rated #6
8.2
Excellent 8.2
Based on 444 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.4
Facilities
8.2
Location
8.8
Overall
8.2
Overall 8.1 Excellent
Based on 366 reviews
Cleanliness
8.6
Comfort
8.4
Facilities
8.2
Location
8.8
Overall
8.2
Cleanliness
8.0
Comfort
9.0
Facilities
8.0
Location
8.0
Overall
9.0
Cleanliness
8.3
Comfort
8.2
Location
8.8
Services
8.1
Staff
8.7
Cleanliness
9.0
Comfort
7.0
Facilities
7.0
Location
9.0
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.6
Location
8.8
Services
8.4
Staff
9.1
Cleanliness
9.3
Comfort
9.1
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
8.7
Comfort
8.5
Facilities
6.0
Location
9.0
Overall
6.0
Cleanliness
8.7
Comfort
8.4
Location
8.9
Services
8.5
Staff
9.2

Excellent 9.0
Pros: The staff was always relaxed, friendly, and polite. The facility itself is beautiful, spacious, easy to navigate, and in a great location.
Cons: I think it's time the Courtyard opened the bistro. Connecticut has a high enough vaccination rate that it would be safe. If you can serve breakfast, you can open the bar and restaurant, unless there is a non-COVID concern about serving alcohol in that part of New Haven.
Mediocre 2.0
Pros: Front desk staff and housekeeping were very nice.
Cons: This hotel is very outdated. The room was terrible. Absolutely no space to move around in. The desk chair was broken. The first morning there it swayed so violently and unexpectedly that my wife spilled a scalding hot cup of coffee on myself. The beds are very hard. We didn't sleep well at all and woke up everyday with back pain. The bathroom was so small that every time you turned on the shower you were almost falling into the toilet. The parking is NOT secure. We paid to park everyday yet it was open to anyone who wanted to park there. Spaces were always filled and there is no attendant on site. NOT WORTH THE MONEY!
Excellent 10.0
Pros: The hotel felt like it was brand new, out of the box. Everything was clean and well-ordered and shiny. Even the elevators seemed like they had just been built.
Cons: While it's nice having a parking garage right there at the hotel, it was a bit of a trick maneuvering in and out of it. This is a garage built for compact cars.
Mediocre 3.0
Pros: It was very clean and most of the staff was very nice to me
Cons: First of all they have you park your car in what appears to be a safe lot. But come to find out anyone can walk in and out of their gated fence. What’s the purpose of having cameras when you don’t have security and a partially open gate. Secondly, thanks to my niece bringing my belongings up to my room for me my meds and my grandmother’s ring is still with the family. The young lady at the front desk told me I would be reimbursed for the parking. Thirdly I paid 25 dollars a night for my car to be safe. My family parked on the street and their car was safer than mine. Come to find out when I return home I noticed they charge me for parking. I was also told by staff that there has been break-ins before and that’s why they leave their cars at home.
Excellent 10.0
Pros: I like the location and the hotel itself.
Cons: if they wouldn't charged for parking I don't think that's fair
Excellent 9.0
Pros: Staff
Cons: Not much
Excellent 10.0
Pros: Clean quiet. Starbucks in hotel
Cons: Parking is expensive
Poor 1.0
Pros: Absolutely terrible !
Cons: Motel was absolutely filthy !
Excellent 9.0
Pros: Nice accommodation. There is everything you need! Very close to Yale University
Okay 5.0
Pros: The room was very nice. I loved the bathroom. Plenty of room for the 2 of us. Quite comfortable.
Cons: No restaurant, no bar, nothing really close. Didn't mention the $25 to park. Bed wasn't great. I'm used to cotton and comforter was not. Bed wasn't great. Bring your own pillow and towels...I should have done more work to find something more open.
Excellent 8.0
Pros: Location
Cons: Parking costs $25/ day
Good 7.0
Pros: The beds are good. Room was clean.
Cons: I didn’t like the hotel location. The neighborhood
Good 6.0
Pros: Location, prompt response time
Cons: Rooms were not cleaned or beds made or trash removed¿excuse was COVID.
Excellent 8.0
Pros: location near yale
Cons: breakfast was a disaster. they just reopened the counter the week we were there, the line was 20+ minutes. they need to put out the coffee pots in the lobby to alleviate some of the traffic that can be self-serve.
Good 6.0
Pros: Decent staff
Cons: Free coffee would be appreciated. Grounds could be cleaner.
Okay 5.0
Cons: Homeless person asking for money the second I stepped out lobby door. Street noise very loud. Cars racing by in middle of the night woke everyone up.
Excellent 10.0
Pros: the room was large and very clean. The staff was incredibly helpful and pleasant. Overall the lobby areas and other areas looked very clean. easy accessible parking. great stay we'll definitely be back.
Okay 4.0
Pros: Great location and nice hotel!
Cons: The hotel didn't offer a place to have a cocktail and or free breakfast! Then on top of that they charged for parking HORRIBLE BUSINESS PRACTICE! Just incorporate price into price! It's just tasteless and says you're nickle and diming people!!!
Excellent 10.0
Pros: Location
Cons: N/A
Excellent 10.0
Pros: Very clean and comfortable
Cons: E wry thing was great
Excellent 10.0
Pros: Room was clean and they offered digital key cards and remotes which was a nice touch. Staff was super friendly at check in/out even offering to help with local restaurants.
Excellent 9.0
Pros: Staff was friendly, bed was extremely comfortable, amazing location next to everything!
Cons: Small parking lot with additional fee, room was next to the ice machine so every time someone used it it was so loud and noisy throughout the night, and we could hear everything from outside the courtyard (unfortunate that there was a huge gathering)
Okay 4.0
Pros: The hotel is close to restaurants.
Cons: The hotel had poor WiFi connection and television did not work properly. I was accused of doing something that was not allowed in my room because of the people across the hall.
Okay 5.0
Pros: It¿s clean...
Cons: I paid more for a ¿high floor ¿ and was put on 3rd floor. Also didn¿t expect the parking charge. Added up there are much better options to stay at for the price
Okay 4.0
Pros: Beautiful, clean room with wonderful staff.
Cons: Woke up by sirens all night long. Police, fire or ambulance, no idea which but very loud & all night long.
Poor 1.0
Cons: Our sheets and pillows smelled of wretched body odor. It appears the cleaning crew hangs out or lives in a room on the seventh floor. New bedding brought by cleaning crew did not get rid of smell. No offer of changing rooms. We left. Disgusting.
Good 7.0
Pros: Good location, large room, okay bathroom, TV was good, lounge looked nice but didn't get anything
Cons: Way too loud if you're on the Whalley Ave. side (and a light-ish sleeper)
Good 6.5
Cons: In room. Refrigerator was noisy. Had to lift the back of the toilet and manually adjust it to get it to stop running.
Mediocre 3.0
Pros: The room was clean
Cons: The NOISE of traffic all night long.It was SOO loud and yes they left earplugs on the nightstand but they did not help. The pillows all need to be replaced. The AC unit was making loud banging sounds and the be cover is too thin. Did not sleep at all.
Okay 4.0
Cons: Homeless people all around the place
Good 6.0
Pros: Pretty good location. Relatively clean but somewhat dated.
Cons: Parking was a little pricey for that part of town at $25 per day. Room was ok, but not great.
Okay 4.0
Pros: It was close to where I wanted to be. Bed was very comfortable.
Cons: They not only charge $25 a night to park your vehicle within their OWN PARKING LOT, they attempted to double charge me. Once upon check-in & again upon check-out! No complimentary continental breakfast or any kind of morning snack. I was not impressed...
Okay 5.0
Pros: Hidden fees as Parking $20 while it’s open spot lot of cars of local restaurants parked
Cons: Staff not friendly at all
Good 6.0
Pros: Location to where I was going was walking distance which is great.
Cons: Hate that there are signs that say, not responsible for vehicles and parking for hotel guests only but they charge $20 a night. If I’m paying then keep a guard there!
Okay 5.0
Pros: Location
Cons: Street noise extremely loud. Request to face the parking lot. DO NOT TURN LEFT OUT THE FRONT DOOR - CRACKTOWN.
Poor 1.0
Pros: nothing
Cons: everything
Excellent 8.8
Pros: Clean rooms and lobby, courteous staff. This hotel was what you'd expect from a Courtyard. I went to see Yale with my daughter and the hotel was only convenient to the schools athletic facilities. nice area though!
Cons: I didn't like paying for self- parking in an outdoor lot. There was a covered section but it was full. Once parked, I had a longish walk back to the lobby with my bags. The basic wifi is free. Hi-speed is $5.95. The basic was fine for slow-surfing the internet but to stream a movie, you might need to upgrade.
Good 6.0
Pros: Location, staff, parking, comfortable bed
Cons: The room we were in was very noisy - street traffic. Made it difficult to sleep.
Poor 1.0
Pros: Nothing...
Cons: service was terrible... Front desk was rude and very uninviting.
Good 6.0
Pros: One of the front desk agents, was very helpful with transportation and restaurant advice. She went out of her way to meet our needs.
Cons: The male agent who checked us in initially gave us keys that weren't functioning. Upon two trips back to the counter, another associate was able to fix the keys. However, when we went to the room he had written on the key cards, it was already occupied.
Good 7.0
Pros: the food and coffee are consistent with all other courtyards which is excellent
Cons: the location. this hotel didn't look like it was in the area pictured in the circle map and was the only hotel we didn't want to stay at and turned out to be the hotel we won. the hotel also charged us $20 for parking which was not mentioned.
Good 6.0
Pros: close to down town. Breakfast was good.
Cons: The staff book me in a handicap room and I felt that was disrespectful. Also, the room smelled like urine and cigarettes. which is odd because they have a zero smoking policy. I was lock out of the building because my keys didn't work at 3 a.m.
Excellent 8.2
Pros: People and staff were very nice while they are going thru renovation.
Cons: There were college athletic teams also in the hotel that weekend..They ran up and down the halls till 3:00 am and to my knowledge no one ever asked them to hold the noise down.A constant party till about 3 or 4 am then they would all go into their rooms and go to sleep.Very annoying.
Good 6.8
Pros: The room was clean and the bed comfortable.
Cons: Only paper cups provided for coffee in the room. When we asked at the restaurant and front desk we were told that there were no other cups available. The housekeeper, however got us some regular cups.
Courtyard New Haven At Yale - New Haven
Rated #7
8.1
Excellent 8.1
Based on 366 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.2
Facilities
7.3
Location
7.7
Overall
6.8
Overall 7.7 Good
Based on 653 reviews
Cleanliness
8.0
Comfort
8.2
Facilities
7.3
Location
7.7
Overall
6.8
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.8
Comfort
7.9
Location
7.3
Services
7.6
Staff
8.1
Cleanliness
8.6
Comfort
8.0
Facilities
8.6
Location
7.3
Overall
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.2
Comfort
8.3
Location
7.8
Services
8.0
Staff
8.3
Cleanliness
8.2
Comfort
8.2
Location
8.0
Services
7.6
Staff
8.2
Cleanliness
8.2
Comfort
8.3
Facilities
4.6
Location
7.8
Overall
5.3
Cleanliness
8.2
Comfort
8.4
Location
7.9
Services
8.1
Staff
8.4

Excellent 8.0
Pros: room was fairly good size, had a kitchen, sofa, king size bed, comfortable
Cons: location not very good, had trouble finding a place to eat
Good 7.0
Pros: Nice hotel…clean friendly staff
Cons: Not a great location
Excellent 8.0
Cons: Didn't provide water bottles (or any water). They said it was because of COVID precautions but last time I checked water bottles qualify as COVID safe.
Mediocre 2.0
Pros: They were able to upgrade us to the penthouse that fit 6 people, cancel one of the rooms (we booked 2) and didn’t charge us extra for the upgrade.
Cons: Carpet looks dirty, room smelled like someone smoked cigarettes, broken towel rods, no fitted sheets in the upstairs bed. We asked to clean bathrooms and vacuum (on the 3rd day) but all they did was give us new towels and gave new toiletries. They didn’t even sweep the floor which has a lot of hair from the 3 days we’ve stayed. The living room chair smelled like pee. Bathroom drainage in both showers were slow so water backs up.
Poor 1.0
Pros: Horrible all around. The only thing I can say is I had enough room to do what needed to be done.
Cons: This hotel was horrible. It was disgusting the floors were so nasty looked like they have never been cleaned. The tub was stained. The dishes in the kitchen were dirty. I believe people live in some of these rooms and they were loud and rude.
Good 6.0
Pros: I was totally grateful to Mr. Salomon who help us move to the upstairs unit, because without him I could not have made it with moving my things and he came back to check on us when we was checking out to help us bring our things down. He was a big help.
Cons: This was second time we stay at this hotel that we had problems with the AC unit and we had to be moved from the ground floor to an upstairs unit. When we requested the floor unit, because of our disabilities. Also the towels they only had set up for one guest when it it was three of us, we requested more towels and face clothes no face clothes at all. I was very disappointed and I had referred friends of mine to stay that same weekend, totally embarrassed.
Good 7.0
Pros: The location was great! Close to restaurants and beaches.
Cons: When we got to our room, we noticed there were no wash cloths or hand towels in the bathroom. I requested some from housekeeping as we were leaving to go to dinner. When we got back, there was one wash cloth and 2 hand towels. Since there was 2 of us, one of us had to use a hand towel to shower with. The next morning, I asked the front desk for some, and was told there were none available. I asked if I should go to Target to purchase my own to use. I was instructed that there was an IKEA nearby!
Mediocre 3.0
Pros: The front desk staff was very nice.
Cons: This appears to be a long term housing facility. The location is in the middle of an abandoned industrial park. The room was shabby and not as advertised. I felt misled by Booking.com.
Okay 4.0
Cons: The ac wasn't working
Good 7.0
Pros: private entrance, and it had two beds were comfortable.
Cons: The picture i selected i didnt get what it was. Second floor was tough for me , not enough garbage bags. The rep that work at the front desk was rude when i came in to the front desk.
Excellent 10.0
Pros: Clean
Cons: No
Okay 5.7
Pros: The unit was decent & spacious. The staff was kind & friendly.
Cons: The unit was missing a some essentials. The noise throughout the entire facility from other people made it very hard to sleep and the staff did nothing to mitigate or address the very loud noises from people in the middle of the night.
Excellent 9.0
Pros: The location.
Cons: I noticed that there are many men in the village who did NOT reflect a good appearance and that is NOT good in a place where there are families staying. I also visualize that access to the villa is easy, the’s not security.
Mediocre 2.0
Bulllshitt
Excellent 10.0
Pros: I was so shocked at how perfect everything was! The fireplace was incredible. We’ve never had one in a hotel before. It was so great to have a full kitchen to cook our meals instead of spending money. Amazing stove!!! We loved this hotel.
Cons: Literally the only thing was one of the glasses had white stuff all over it like it hadn’t been washed. But no biggie. They provide dish soap and sponge so we just washed everything before using it.
Good 7.0
Pros: Private entrance, decent breakfast, nice common areas
Cons: The only real bother with this room is that the heating unit was in the closet and would Malle a loud thud when it kicks on. Also a few stains on the bathroom floor. other than that its a decent value.
Mediocre 3.0
Pros: Cleaniless and location.
Cons: The staff is atrocious. We, as a big family with 2 toddlers coming in later at night, we're drained and looking for respite for the night. We were nothing but kind and patience with the front office staff but they had nothing but frustration and attitude.
Mediocre 3.0
Pros: The staff was friendly
Cons: Way overpriced. A terrible location. The hotel seems to have become in many respects a homeless shelter. The room next door to us had alarge family with about 30 large garbage bags outside the door. The mother cursing loudly at her children repeatedly.
Mediocre 2.8
Cons: Room reeked of smoke, was dirty and outdated, and the unit next door held a party from 2-4 am with shouting and fighting that spilled over into the parking lot. On top of that, front desk was understaffed and slow, parking lot was crowded, and stairs to second floor unit was outside.
Good 6.0
Pros: Good rate for a room with a full kitchen - Main lobby building and breakfast area was very nice with a nice outdoor patio. They accept pets.
Cons: Rooms are pet friendly, but they stick you in the back corner with the other pet owners - There is also a $75 charge for pets. Some of the residents who live long term at the Village Suites were a little sketchy. New Haven town is also a little sketchy - The only nice area we found was near the old Yale campus.
Excellent 10.0
Pros: I traveled with my husband and teenage son - we stayed in the 2 room loft - it was awesome space for all of us! Had a small kitchen with fridge - but most important we each had out own bathrooms. Cont breakfast was very decent. We didn't use the amenities. Easy on and off freeway which we did need. We had no views - but didn't care - that wasn't why we were staying there. Would recommend!
Good 7.7
Pros: Clean, comfortable bed
Cons: Noisy AC system, weird thermostat, it gets really cold then really hot, without me changing the temperature
Excellent 9.4
Pros: We arrived just as the snow arrived. It was delightful to have a fireplace and space to relax with people during the storm. Loved the selection of teas available in the lobby in the afternoon and the waffles at breakfast in the morning.
Cons: Would have enjoyed having an Earl Grey in the tea selection . ;>)
Excellent 10.0
Pros: Friendly staff, comfortable bed, completary breakfast, a home away from home.
Cons: Not many night life attractions, but isn't hotels fault.
Excellent 9.6
Pros: Nice room with plenty of space. Courteous and friendly staff. We didn't stay for long but it was a good stay. The room was clean and neat. I would definitely stay there again.
New Haven Village Suites - New Haven
Rated #8
7.7
Good 7.7
Based on 653 reviews
Details
Reviews

Cleanliness
7.8
Comfort
7.8
Facilities
8.0
Location
7.6
Overall
7.8
Overall 7.4 Good
Based on 663 reviews
Cleanliness
7.8
Comfort
7.8
Facilities
8.0
Location
7.6
Overall
7.8
Cleanliness
4.0
Comfort
4.0
Facilities
6.0
Location
4.0
Overall
6.0
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
7.3
Comfort
7.4
Location
7.4
Services
7.1
Staff
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.2
Comfort
8.0
Location
7.7
Services
7.8
Staff
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
7.7
Overall
8.0
Cleanliness
8.0
Comfort
8.1
Facilities
9.0
Location
8.0
Overall
8.3
Cleanliness
7.3
Comfort
7.3
Location
7.1
Services
7.0
Staff
8.1

Mediocre 2.0
Pros: Front desk employee was very nice, breakfast was good and parking was conveniently close by.
Cons: We had booked 3 rooms. Check in was a breeze. The employee at the counter booked us on the same floor. But in one of the rooms the bathroom curtain rod had fallen, the water couldn't be leveled to warm only scolding hot, on another room air conditioning didn't work. In another of the rooms the bed was rock solid.
Excellent 8.0
Pros: I like the cleanliness of the hotel, and the breakfast and hot tea was good as well
Cons: I didn't like that I couldn't open the window to get fresh air. They also could have had more handicap parking
Okay 5.0
Cons: Breakfast was only marginal, lots of broken stuff in the room (hole in the shower curtain, towel rack broken, door lock worked but was broken). Room wasn't very clean. Mold in the bathroom, they need to vacuum under the bed and along the edging, wash down the bathroom walls and deep clean the shower/tub.
Okay 5.0
Pros: Breakfast was good
Cons: The hallway and room smelled and the room wasn't clean
Mediocre 2.0
Pros: Nothing
Cons: For 130$ it was not worth it! The room has a musty smell you couldn't walk barefoot through the room the carpet felt greasy. Even the hallway smelt leading up to the room. The worst part of it all was my children had to take cold showers this morning and the lady at the front desk didn’t even apologize for the inconvenience. Very disappointing for 130$!
Excellent 8.0
Pros: Breakfast unusually good.
Cons: Some highway noise from I-95.
Excellent 9.0
Pros: Location
Good 7.0
Pros: I like the location because it was by 24-hour store Walmart places to eat and gas station
Cons: I didn't like that they didn't have adequate parking for handicapped for the size of the facility! I am disabled and handicapped and it only had 3 handicap parking and it should be more for the size of the hotel.
Excellent 8.0
Cons: The traffic noise was very noisy.
Okay 5.0
Cons: The window had a long crack, the ceiling was alarming and the bathroom tub was stained and had paint cracks. Room looks like it never been updated. Also, the couch had cigarette burns.
Excellent 10.0
Cons: The odor in the room smelled like something was old, but over all the stay was okay great !!
Okay 4.0
Pros: Location
Cons: Outdated Not clean Weed smell was overwhelming Highway noise
Good 6.8
Internet averaged 2 MBps and cut out frequently. They say there’s a room safe but it’s locked open and haven’t been used in years. Wall sockets are so old usb power cubes fall out on the floor. Staff is friendly and beds are comfortable. Convenience stores, Subway and Dunkin Donuts are very close.
Excellent 9.0
Pros: Close to UNH.
Mediocre 3.0
Cons: The staff is rude, there were dried blood stains on my sheets. Ask for new sheets in the morning & never received them, went back down to front desk at night & the lady was very rude. I wouldn¿t recommend this hotel to anyone.
Okay 5.0
Pros: The room was nice beside the tv not working.
Cons: We order food and there was blue mold clear as day in my bread. It was right on top when they gave it to me. Lack of care and attention.
Poor 1.0
Cons: The rooms were disgustingly dirty!! I found blood in my bathroom, hair was literally on every sheet, and rooms say non smoking but smelt like complete cigarettes !!!
Excellent 10.0
Pros: the friendliness
Cons: none
Good 7.0
Pros: Convenient location just off of 95
Cons: In the eating area and around the elevator in lobby the floors were all sticky.
Good 7.0
Pros: Location, nice size room
Cons: front desk always seemed without staff readily available.
Okay 4.0
Pros: Location, Staff were good.
Cons: Very noisy, located feet from I 95. Air conditioner was poor and did not cool room off, refrigerator was very noisy. Shower was cold and would not heat up. Ice cold at all times of the day.
Good 6.0
Cons: The rooms had a dated look, and the shower had a hard time reaching even a lukewarm level.
Mediocre 3.0
Pros: the staff was good, but the facility was very lacking.
Cons: There were stains on the furniture. The television kept rebooting and there were dead lamps. The breakfast was not very appetizing.
Excellent 10.0
Pros: Clean, hotel staff exceptionally friendly, good breakfast.
Cons: No
Excellent 10.0
Pros: The breakfast
Cons: No, everything was perfect
Okay 4.0
Pros: Nothing
Cons: Run down, rusty shower fixtures, loud (ear plugs package next to bed was a dead giveaway), very mediocre breakfast.
Excellent 10.0
Pros: Very clean and nice
Cons: No
Excellent 10.0
Pros: The breakfast and coffee are amazing! The fridge and microwave were very useful and the bed was really comfortable.
Cons: There was a good bit of outside noise from the highway but at least they provided ear plugs.
Excellent 10.0
Pros: The breakfast buffet was outstanding! And with a fridge and microwave in the room, I was able to save half of my waffle and some yogurt for lunch. Also there was flavored creamer that I greatly appreciated. The bed was very comfortable. TV was good and having HBO was a plus. Overall the positives way outweigh the negative. The fridge, microwave, good breakfast and good bed are plenty for me to return!
Cons: Both the AC and the highway could be noisy but it was nice they provided ear plugs. Shower knob was set up strangely and turned on and off different ways. And there is a pool but no whirlpool
Excellent 8.0
Pros: Breakfast is really good, stuff is nice and approaching.
Cons: Noise can get into because the hotel is next to the highway. However the earplugs were provided, which means they already knew the problem but the location was just fixed. I got bitten by some kind of bugs on my feet and legs, by the way.
Excellent 9.0
Pros: The staff
Cons: No
Good 6.0
Pros: Comfortable bed and friendly staff.
Cons: A vacant, dilapidated building is adjacent to this hotel (as of 7/2018)
Okay 5.4
Pros: The staff was friendly.
Cons: The bathroom had hair and a used nose strip on the floor. one of those breath rite strips.
Excellent 10.0
Pros: Privacy, fast check in
Cons: No complainta
Excellent 10.0
Pros: Ok first off I commute to CT from NJ on the weekends for work, it's near a 2 hour drive and then working 12 hours to do it all over again takes a toll on your mind. Not having to drive back for one night was incredible, words can not describe how arete that felt. The hotel is within 5 minutes of my job. It's location is perfect, sitting next to many different places to eat and have a drink, close to many package store(Why do you guys call it that) and close to I-95. For the rate I had this was an amazing deal, had a great fridge and microwave, tv was better than my home one, breakfast in the morning was alright and I did love the variety of choices it did give. Staff was beyond friendly and helpful, always smiling. Free parking with security cameras was great seeing that I had many computers in my car it made me feel very secure. Water pressure in the room was great and the pillows were great as well. All around really great hotel, I'd recommend it to anyone in the area.
Cons: Towels need to be thicker, used like 3 to dry myself. Add a light near the entrance because the beginning of the parking lot was sketchy.
Okay 4.8
Pros: Price was ok
Cons: Kind of plain and rundown, entry roof looked like it was falling apart, breakfast not made by people but instead powdered eggs and not much there. I've stayed in better best westerns
Best Western Executive Hotel of New Haven-West Haven - West Haven
Rated #9
7.4
Good 7.4
Based on 663 reviews
Details
Reviews

Cleanliness
7.4
Comfort
7.4
Facilities
5.5
Food
0.0
Location
7.7
Overall 6.8 Good
Based on 494 reviews
Cleanliness
7.4
Comfort
7.4
Facilities
5.5
Food
0.0
Location
7.7
Cleanliness
6.0
Comfort
0.0
Food
0.0
Location
4.0
Overall
5.0
Cleanliness
7.3
Comfort
7.2
Location
7.5
Services
6.8
Staff
8.1
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
7.7
Comfort
7.7
Location
7.8
Services
7.3
Staff
8.6
Cleanliness
7.4
Comfort
7.5
Location
7.4
Services
6.7
Staff
8.2
Cleanliness
7.5
Comfort
7.6
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
7.7
Comfort
8.1
Location
7.8
Services
6.9
Staff
8.4

Okay 5.0
Cons: Room smelled like stale smoke. A representative came to the room, deodorized which was very helpful.
Good 6.0
Pros: Was clean
Cons: Room card didn¿t work on 2 different rooms. Smelled like smoke
Good 7.0
Pros: Outstanding staff, convenient location, clean but dated
Good 7.0
Cons: The cigarette smell on the room…👎
Good 6.0
Pros: My husband appreciated the jet tub. The bed was very comfortable as well.
Cons: We needed a room switch to the back because of the noise level on the main road. Shower valve was stripped giving only one of two choices: hot or hotter. A bit dated for a Quality Inn located off the main highway and in a high traveled section of the US.
Good 6.0
Pros: Front desk staff is a great guy with helpful and understood and take care of it right away
Cons: The room was clean but heavily smoke odor and there is a food bag covered smoke alarm. The door metal was bent and cutter my finger but not so deep
Poor 1.0
Pros: Nothing
Cons: Loud party on property until 4am. Night shift mananger didn't address the problem. We had to call police to report the problem.
Mediocre 2.0
Pros: Whirlpool type bathtub was huge good for couples although bubble feature is not working. ICE machine is strong and produces good chunk of ice cubes. Other than that nothing great including false breakfast ads not even serving a coffee in the morning.
Cons: This hotel advertises ¿breakfast included¿ that is not a case while many others these days serving at least grab and go meals if not a full breakfast. Staff working especially morning staff don¿t no about hospitality business, they rather seem h
Good 6.0
Pros: Location
Cons: THE AIR CONDITIONER NOT WORKING ON THE ROOM ,THE BATHROOM TO SMALL
Poor 1.0
Pros: The location was great
Cons: I was very disappointed in the cleaning of this room it was mats everywhere in the room
Okay 4.0
Pros: Nothing
Cons: The pictures online look better than the actual place. The room smelled like smoke.
Poor 1.0
Cons: horrible smell in the room. complained but they said nothing they can do. I want a full refund. my wife got sick.
Good 7.0
Pros: Room was very clean hotel was well kept for the price.
Cons: The daytime female front desk person was rude over charged for the room we had stayed and said we had to move or pay 15. A night for the room we had already stayed in for 2 days said we had a king room w 600ft which we didn¿t was very upset she was rud
Poor 1.0
Pros: Checked out as soon as I saw the rooms
Cons: Rooms were a wreck.
Good 6.0
Pros: Not really much
Cons: Location right alongside the highway. Not a nice looking area around the hotel. More of a motel then a hotel
Excellent 8.0
Pros: Central to lots of shops and directly off expressway 
Excellent 10.0
Pros: New towels every day, convenient location and clean pool
Cons: The pool was packed alot but not that big of a deal and there wasnt a fan in the bathroom
Okay 4.8
Some oddballs at night
Mediocre 3.7
Pros: Shower head was broken. Bed uncomfortable. Property was unkept. Too expensive for what the place had to offer.
Okay 5.0
Cons: The phone was broken. Our door was open when we got there. Breakfast is only served until 9. The electrical socket connected to the refrigerator was broken so our drinks could not get cold.
Mediocre 3.0
Pros: Breakfast offering.
Cons: One ice receptacle in entire bldgs. in the office area. Fell over door opening due to inadequate markings of step up to enter. Area around motel was dangerous.
Good 6.0
Pros: Staff
Cons: The rooms were dirty and old. Windows were cracked. Doors had dents in them.
Good 6.0
Pros: Good location
Cons: Noises and not very clean
Mediocre 2.0
Pros: location
Cons: Old, dirty motel. 1-2 stars at most.
Okay 5.0
Pros: Front desk personnel were friendly and helpful. Lobby was clean and attractive.
Cons: Beyond the lobby, the rest of the property was aging, faded, unattractive and sorely in need of updating. The walkways were flooded and it was just generally not a welcoming, comforting environment.
Okay 5.0
Pros: Great location right off I95. Good breakfast.
Cons: Rooms need serious updating. Paint peeling off ceiling.
Okay 4.0
Pros: good location to New Haven, CT.
Cons: Smells like smoke everywhere. smokers on the 2nd floor. Parking comes 2 feet to your door and some folks kept the engine running all night.
Poor 1.0
Pros: There was nothing about this hotel that was good. I would never classify this as a 3 star hotel, more like a 1 Star.
Cons: The whole experience was bad. This was supposed to be a non smoking room but the smell of smoke was very bad in the room. I went to the front desk and asked about it and they told me I could use room freshener. I checked out a day early.
Poor 1.0
Pros: Location off highway
Cons: I think it's being used as Section 8 housing or something. Lots of people hanging out outside their rooms with folding chairs. Did not feel like a safe environment.
Poor 1.0
Pros: Nothing
Mediocre 3.0
Pros: Waffles in the morning
Cons: Noisy. Shady people stayed there. New Haven is stinky. The toilet ran on and off all night. No HBO. My keys needed to be reprogrammed every day. At one point I couldn't get into my room and they were unsure if they could get the door open.
Good 7.0
Pros: Clean, easy to find from highway
Okay 4.0
Pros: Hotel is close to New Haven.Internet is free.
Cons: Free Breakfast is bad and not fresh. It made me sick to my stomach. Breakfast should be good considering price paid for rooms. Even though room was non smoking but it smelled of smoking. I also smelled marijuana in the hallways. Didn’t feel very
Excellent 10.0
Pros: The location to stores, right next door. Hotel was clean and comfortable, great continental breakfast.
Cons: Swimming pool was seasonal and located outside so it was not open or available during our stay. A pool to use was in our filter.
Excellent 10.0
Pros: Breakfast is the best in Quality Inn, of all the hotels I have stayed, the service was excellent, and the room very clean. Extremly happy with this choice, I will definitely will stay here again
Good 7.0
Pros: Staff helpful and friendly. Got there early allowed me  he k in room. Breakfast was good
Cons: Room was cold. Took a long time for heat to work also small bathroom
Excellent 8.0
Pros: Location convient. Staff Friendly. Breakfast was good but not great.
Cons: Room was cold took long time for heat to work
Good 7.0
Pros: Location and free breakfast is excellent.
Cons: Had to go back to the front desk 2 times because both times the keys did not work finally attendant came to the door and the leys worked.
Excellent 8.0
Pros: Price
Cons: Cleanliness.
Excellent 10.0
Pros: The best was the how very intelligent is staff and how clean rooms were
Cons: Not at all I stayed in Rhode Island hotels in this is the one I've ever stayed in should be rated higher than what it is
Mediocre 2.0
Pros: Nice clean room, good location
Cons: Front desk never staffed, no bell or forwarded phone number, just a sign saying PLEASE WAIT up most of the day.
Excellent 10.0
Pros: Cheap, convenient, clean, comfortable
Cons: A little noisy early in the morning. I was on the first floor in the back and people getting in and out of cars while talking woke me up the first night/morning. I wore earplugs the second night. Next time I'll request 2nd floor.
Excellent 10.0
Pros: Front desk check in guy was a great combination of really nice person and yet got all of my business taken care of. I wish I remembered the Name, but I checked in around 9pm
Poor 1.0
Pros: It was near other things
Cons: Everything: the room smelled awful, the bed was so old and worn out, the linen was stained, the walls were paper thin, bathroom was gross, the carpet felt sticky, gross gross gross.
Excellent 10.0
Pros: Did the job, convenient location for me, breakfast included was convenient and a plus.
Mediocre 3.0
Pros: The beds were comfortable and the breakfast was okay.
Cons: The room smelled terrible, and there were areas of the carpet that were wet and dirty. Also, the shower curtain had a big green, smeared stain on it.
Excellent 8.0
Pros: Location was great. Room was quiet, clean and comfortable. Would stay there again.
Mediocre 3.0
Pros: Value Proximity to venue
Cons: Bed bugs Cracked toilet Shower tub faucet rusty Shower head faucet loose and cracked Moldy bathroom ceiling Dust everywhere "Non-smoking" room smelled like smoke
Okay 5.0
Pros: Free Breakfast
Cons: Foul odors. Repeatly required new key cards to access room. Hotel occupied by large group of long term laborers. Clientele was "shady", loud, and consumed alcohol in common spaces.
Poor 1.0
Pros: Awful customer service
Cons: Awful customer service
Okay 5.0
Pros: The staff was excellent...
Cons: The swimming area...
Okay 4.0
Pros: Leaving
Cons: Very Loud poor parking
Mediocre 3.0
Pros: proximity to I-95 while traveling thru town.
Cons: Rooms were broken into during the night by group of "guests" that had keys from someone. Heard another guest saying that someone opened their door and tried to force it open but slide bolted on inside, thankfully. Aunt stayed up half night to watch car.
Okay 5.0
Pros: Inexpensive
Cons: Non-smoking room smelled like a cigarette factory and parts of the room looked like someone started a repair and just stopped.
Mediocre 3.0
Cons: Smell
Mediocre 3.0
Pros: Staff was nice
Cons: It's very old and dirty. I felt like I needed a shower after taking one bc the tub was so gross. Beds are super-uncomfortable.
Excellent 8.8
Pros: Comfortable bed. Good room lighting. Very good staff.
Cons: Room decor from the 80's. No fresh fruit at breakfast. Ground level room looked across the street to I95
Okay 4.0
Pros: Location.
Cons: Cheap Towels. Sketchy Guests. Cigarette burn in comforter. Not comfortable bed.
Quality Inn East Haven - New Haven - East Haven
Rated #10
6.8
Good 6.8
Based on 494 reviews
Details
Reviews

Cleanliness
7.1
Comfort
6.9
Facilities
6.0
Location
7.8
Overall
5.1
Overall 6.7 Good
Based on 272 reviews
Cleanliness
7.1
Comfort
6.9
Facilities
6.0
Location
7.8
Overall
5.1
Cleanliness
4.0
Comfort
4.0
Facilities
6.0
Location
6.0
Overall
2.0
Cleanliness
6.8
Comfort
7.0
Location
8.0
Services
6.6
Staff
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.3
Comfort
6.7
Location
7.9
Services
6.8
Staff
8.0
Cleanliness
6.8
Comfort
6.1
Facilities
6.0
Location
7.3
Services
6.1
Cleanliness
7.3
Comfort
7.1
Facilities
5.6
Location
7.8
Overall
5.2
Cleanliness
6.9
Comfort
7.0
Location
7.7
Services
6.7
Staff
7.4

Poor 1.0
Pros: We booked a non-smoking room and were given a smoking room on a smoking hallway that reeked of smoked. It was terrible.
Cons: We booked a non-smoking room and were given a smoking room on a smoking hallway that reeked of smoked. Why would they put a family with children in a room that reeked of smoke?
Mediocre 2.0
Pros: The TV seemed to be nice and the ac was good. TV worked well and the ac kept the room cool.
Cons: The room could of been more inviting it was not the cleanest room especially in a pandemic. Bed was extremely uncomfortable springs popping out of the bed. No amenities had to ask for soap. Hallways filled with people with dogs barking let at night. Staff were not inviting they barely interacted with me no greeting or anything. Just I bad booking on my part.
Excellent 8.0
Pros: Easy to get too
Cons: Wish there was a refrigerator and microwave in each room
Poor 1.0
Pros: Absolutely nothing
Cons: Everything
Mediocre 2.0
Pros: Cleanliness
Cons: Takes minimal furnishings to a whole new level. Bathroom sink did not drain; bathroom light did not work most of the time.
Mediocre 2.0
Pros: The water was a trickle. Literally. Couldn't take a shower for 3 days. Someone was smoking pot out in the parking lot 3 days in a row, different people. Musty smell in room, puddle of water in the hallway. Microwave was nasty, paid extra for that non feature. So much more, but you get the idea
Cons: Everything
Good 6.0
Cons: Had to be updated, no fridge or microwave, just old looking
Mediocre 2.0
Pros: Great location in a nice area. The employee at the front desk when I checked in was friendly.
Cons: This is a drug addict hotel. When I returned at the night the lobby was closed and I had to find a side entrance which was dark to enter. The entire hotel has a bad odor to it. The room was dirty. I grabbed my stuff and left. Stay away!
Excellent 10.0
Pros: Clean, cozy and great customer service
Cons: No refrigerator and no microwave
Excellent 9.0
Pros: Was a place to lay my head
Poor 1.0
Pros: Not too much
Cons: No heat in two rooms must of been 20 dogs two on a leash only two pillows only two towels
Okay 4.5
Cons: Strong cigarette smell in entire room and found a ash tray in this nonsmoker room, bathtub drainage system was functioning very poorly
Mediocre 2.0
Pros: The staff were pleasant and the room was clean (except for the smell of smoke).
Cons: The room was as basic as it could be. I can't remember the last time I was in a motel that didn't even have shampoo. No amenities at all unless you count free parking and coffee in the lobby in the morning. Non-smoking room reeked of smoke.
Mediocre 3.0
Pros: Motel 6 was okay
Cons: Smoking problem from smelling into the room during the night all night long.
Excellent 10.0
Cons: You were overpriced by 10%. No availability to recoop loss without rebooking.
Good 6.2
Pros: It's a place to sleep and safe
Cons: Smell of the room
Okay 5.4
Pros: Convenient location.
Cons: Very uncomfortable mattress left me with back problems for 1-2 days. Very poor TV selection.
Okay 5.1
Pros: The room was clean recently remodeled
Cons: The wood flooring and lack of padded chairs made the room seem cold. Had to pay for WiFi and it hardly worked. Plus could only log on 1 device at a time
Motel 6 New Haven Branford - Branford
Rated #11
6.7
Good 6.7
Based on 272 reviews
Details
Reviews

Cleanliness
7.2
Comfort
7.3
Facilities
6.3
Location
7.5
Overall
6.8
Overall 6.6 Good
Based on 461 reviews
Cleanliness
7.2
Comfort
7.3
Facilities
6.3
Location
7.5
Overall
6.8
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
4.0
Cleanliness
6.0
Comfort
7.0
Facilities
7.0
Location
7.0
Overall
8.0
Cleanliness
7.2
Comfort
7.1
Location
7.5
Services
6.6
Staff
7.6
Cleanliness
2.0
Comfort
4.0
Facilities
4.0
Location
2.0
Overall
2.0
Cleanliness
8.6
Comfort
8.6
Facilities
7.9
Location
7.3
Overall
7.9
Cleanliness
7.2
Comfort
7.3
Location
7.4
Services
6.9
Staff
7.4
Cleanliness
6.9
Comfort
6.8
Facilities
6.0
Location
7.4
Overall
8.0
Cleanliness
7.5
Comfort
7.6
Facilities
6.0
Location
7.7
Overall
6.6
Cleanliness
7.2
Comfort
7.1
Location
7.5
Services
6.7
Staff
7.6

Poor 1.0
Pros: Nothing
Cons: You promised a complimentary breakfast which I haven't received.I think they don't give breakfast to anyone. corridor and room is full of cigarettes smell, which I didn't like at all. I will not recommend your services to anyone..Bad booking.commmmmmm
Okay 4.0
Cons: The toilet was backed up and smiled bad
Poor 1.0
Pros: Nothing
Cons: Didn't see any breakfast. Room smelt like mildew. Toilet barely flushed.
Poor 1.0
Pros: The front desk receptionist was great his hospitality was about and beyond not sure of what his name was who checked me in but he was wonderful in helping with my issues
Cons: There was a blood stain on my top cover no battery's in the remote room had a bad smell he did ask if I wanted to switch but I was exhausted and just wanted to lay down I took the top blanket off he replaced my remote
Okay 4.0
Pros: The night receptionist was pleasantly well manned
Cons: Deep cleaning isn't done often enough. There are things included in the price and guarantees that can not be met due to COVID with no exceptions. The room smelled bad. Dat staff said supplies were on back order. Never will I stay again.
Poor 1.0
Pros: Room was close to the exit.
Cons: The employees were not friendly. The room smelled horrible. The bathtub was flooded, the button was broken. The worst experience I have ever had in a hotel.
Mediocre 3.0
Cons: Location.
Okay 4.0
Pros: You could smoke in the rooms
Cons: Toilet didn¿t flush and the bathroom was a scene from a murder mystery movie. The hotel is located between two rival gangs and police follow people in the parking lot. Very unsafe to stay and not clean at all
Okay 5.0
Pros: location convenient to New Haven. Stores/fast food restaurants nearby
Cons: 1. It is a smoking hotel in some rooms. The hallways sometimes had smoke smell, especially weed smell. The staff did something to reduce the smell but only every few days. 2. There is no free breakfast--'to go,' citing COVID-lame excuse, false advertisin
Mediocre 2.0
Pros: Location is pretty good.
Cons: Staff not friendly.
Good 7.9
Friendly service, right off the highway, not an new business but very clean.
Okay 5.0
Pros: Mostly clean room
Cons: Assigned the wrong room (which was occupied unknowingly to the employee :/); entire building reeked of pot smoke
Okay 5.0
Pros: It was next to a Dunkin and across from a Walmart right off the highway.
Cons: AC very old & smelly. Gave us only two towels for 4 people and wldnt give us any more w/o turning a dirty towel in. Other guests were loud & had arguments late and early in the am. Couldn't get away from the pot smoke that was everywhere. Cldn't wait 2 go
Poor 1.0
Pros: Price?
Cons: No elevator and I fell taking my suitcase up the steps. It smelt like marijuana in the halls. The lobby was very dirty, The hotel doesn¿t need to be remodeled to be clean. Our room was OK, but there was block mold on the ceiling of the bathroom.
Good 6.0
Pros: The location
Cons: Mold on the bathroom ceiling and knats flying around in the room
Excellent 9.0
Pros: Nice, newer room , well equipped and relatively upscale for the price point. Definitely recommend, exceeded my expectations.
Cons: It's right next to a busy road with potential for noise but room seems to be well insulated and I slept well. The lobby smelled like marijuana when I arrived.
Poor 1.0
Pros: location
Cons: Room No internet broken tub valve Poor Air ventilation in hallways Unsecure Side Entrance Unfriendly management staff
Good 7.0
Pros: The room it was clean, the bed good, good environment.
Cons: Personal from desk when I arrived, he was eating and poor attention and not dressing well.
Mediocre 3.0
Pros: The room itself was clean. The location was convenient.
Cons: Unattractive building in need of paint or replacement for doors, windows, etc. Biggest problem was that I booked the hotel in order to take advantage of the free breakfast. When I arrive, I found out that there was no free breakfast.
Good 6.0
Pros: Very clean.
Cons: Breakfast and juices were in the ad, but when I got there - no longer because of the pandemic.. Then don't have it in your ad... No elevator... The road noise is terrible - bring ear plugs. Every day you need to recharge your room key.
Excellent 8.0
Pros: The location, and also the young man is always so nice to me and very professional.
Cons: Mold on the bathroom ceiling
Excellent 8.0
Pros: Room was fine. Work desk reasonably large, bed was comfortable, heating/cooling fine, staff helpful.
Cons: The room was clean, but the cleaner(s) they used left a less than pleasant odor, it wasn't bad, but noticeable.
Okay 4.0
Pros: beds were firm
Cons: the halls smell like pot I'm there for a week. Each day i need to get the front desk to rescan my card so that i can get back into my room.
Mediocre 2.0
Cons: The customer service was bad the room was nasty and dirty
Excellent 10.0
Pros: The location, the clean room
Cons: no
Poor 1.0
Cons: The day staffer at the desk, refused to give me his name, was rude and was very disrespectful to me and my mother. He used very vulgar words. I asked him to stop talking to me so disrespectfully. And became very Irate. When I was checking out, he refused
Okay 5.0
Pros: THE STAFF WAS AWESOME
Cons: UFF THE ROOMS WERE NOT CLEANED..TELEPHONE IN THE ROOM,PAPERS IN THE ROOM AND BATHROOM..IT WAS SOME KIND OF DISCUSTING
Okay 5.0
Pros: Convenient location to stores and restaurants. Room had a microwave and fridge, that was nice to have.
Cons: Thin walls, can hear other guests very easily. This property for no smoking in non smoking rooms weren't enforced or the lay out for non smoking to be next to and across from smoking rooms was intentional. Smelled horrible. Outlet by bed had exposed wires
Good 7.6
Great location for shopping and convenience. The morning clerk (female) wasnt the most courteous at check in, but the second encounter was a bit more professional. Decent price for the online reservation, though the in person price is outrageous.
Excellent 8.0
Pros: Comfort
Good 7.0
Pros: Prices
Cons: Not relly everting seen good
Good 7.0
Pros: Location
Cons: Everyday I have to go to front desk to have my door card reprogrammed. I tell them that I¿m there for 5 days, and still I have to get the key reprogrammed each day. I only use 1 key. The other key was left in the room not next to a magnet or my wallet.
Good 6.0
Pros: The price
Good 7.0
Pros: beds are good. Close to work
Cons: the smell of pot is in the hallway. Occasionally, the smell drifts into my room. Told desk operator i was here for 5 days to make sure my cards would be good for 5 days. I wasn't. Had to go back 3 nights to the desk bec i couldn't get into my room..
Good 6.0
Pros: Location, exit to 91 and convenience
Cons: Heat events were not clean
Excellent 8.0
Pros: the bed was good. Next to 91
Cons: Microwave took too long to heat my food
Okay 5.0
Pros: Location and price
Cons: Nothing to eat
Excellent 8.0
Pros: Close to hgwy
Cons: beds are too soft
Good 6.0
Pros: Location
Cons: No
Good 7.0
Pros: Good location, and helpful for on and off the highway close to downtown area.
Poor 1.0
Pros: Horrible
Poor 1.0
Pros: It was horrible and embarrassing. I booked 5 rooms for my wedding dinner party for my out of town guest and I had one disaster story after another!! Never again!!!
Cons: Nothing was to be liked about this place they call a hotal!!
Okay 5.0
Pros: The hotel is up to date and quiet
Cons: Had to keep going to the front desk to ask for towels and tissue..I was there for 4 days and they only asked to clean my room once..theres no type of breakfast when they make enough money to have packaged pancakes/waffles or cereal with small milk cartons
Mediocre 2.0
Pros: Nothing
Cons: Charging me $280 for a holding fee instead of $50 and acting like it never happened
Excellent 10.0
Pros: Good Service
Cons: Good Service
Excellent 9.0
Pros: It's clean and quiet.
Cons: No.
Excellent 10.0
Pros: It’s quiet clean and the staff is nice Great WiFi nice king size beds great lighten and excellent hot water For showering
Poor 1.0
Pros: Nothing
Cons: The staff was extremely rude
Poor 1.0
Pros: not much
Cons: There were very loud motorbike noise until three in the morning in front of this motel. I could not sleep until 4am. It was an awful experience!
Excellent 8.0
Pros: The Days Inn is a nice hotel. It's on a busy street, but quick access to and from I-91 - and to downtown New Haven. The bed was comfortable. The HVAC was nice for a moderately-priced hotel. The bath and shower were good.
Cons: The breakfast was very mediocre. There were few amenities with the property.
Okay 5.1
Pros: It was only 10 minutes away from my destination. They had a decent sized refrigerator in the room.
Cons: The free wifi was a joke; I never successfully pulled up a website after 15 minutes. The bathtub had some worrisome cracks and the general state of the place was fairly rundown. The free breakfast? We went down at 830 am. They had runny oatmeal, 1 Apple and, yes, 1 piece of bread. There were 2 cereal options. They were out of bith sugar and cram for the coffee and when I asked if they were replishing the buffet, they looked surprised. My family had to leave and eat elsewhere. We tried to check in 2 hours early and were told it would be an extra $30 a room fee. So when we came later in the evening instead (around 9 pm), the guy at the desk was rude and said he was done for the night and wouldn't answer questions such as when is checkout? We booked about a month in advance and they didn't even put our two rooms next to each other, disappointing when you have children. All I can add, is we picked a cheaper hotel and had a place to lay out heads and that was about all.
Excellent 8.5
Pros: comfortable bed and continental breakfast is satisfying
Cons: shower floor is slippery and the heating/cooling unit needs to be upgraded
Mediocre 3.7
Pros: Employee at desk very nice.
Cons: The heat didnt work. Pillows very used uncomfortable.
Excellent 9.4
Pros: Extremely nice and helpful staff and clean, comfortable rooms for very low prices. Also right off 91 so easy to get where you want to go!
Excellent 8.0
Cons: Needs newer TVs
Good 6.8
Pros: I was afraid that I was going to walk into the room and it was going to be gross. It wasn't. They had clean sheets and a cute bed spread on each bed. I was only there for one night because I was attending a wedding in the area. It was perfect for a one night stay.
Cons: I don't suggest going here if you are looking for great vacation sleep. It was a bit loud. You could hear noises from outside very clearly. Thats not something Days Inn can control, just though Id mention it for anyone whom is a light sleeper.
Okay 5.0
Cons: Hair between the sheets on both beds. Bedspreads were stained and looked dirty.
Days Inn by Wyndham New Haven - New Haven
Rated #12
6.6
Good 6.6
Based on 461 reviews
Details
Reviews

Cleanliness
6.5
Comfort
6.6
Facilities
6.0
Food
6.5
Location
7.1
Overall 6.2 Good
Based on 1,196 reviews
Cleanliness
6.5
Comfort
6.6
Facilities
6.0
Food
6.5
Location
7.1
Cleanliness
2.0
Location
2.0
Overall
2.0
Staff
2.0
Value for money
2.0
Cleanliness
5.0
Comfort
5.0
Facilities
4.5
Location
6.0
Overall
5.3
Cleanliness
5.8
Comfort
5.9
Location
6.7
Services
5.6
Staff
7.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.5
Comfort
6.1
Facilities
6.2
Food
6.5
Location
6.7
Cleanliness
6.7
Comfort
6.8
Location
7.2
Services
6.3
Staff
7.8
Cleanliness
6.9
Comfort
6.9
Facilities
7.3
Location
7.5
Overall
7.3
Cleanliness
7.1
Comfort
7.3
Facilities
5.4
Location
7.5
Overall
6.2
Cleanliness
7.0
Comfort
7.0
Location
7.4
Services
6.6
Staff
8.0

Poor 1.0
Cons: The carpets were old, bunched up, and stained. The trim, paint, walls, elevators were all old, dirty, and peeling. The room next to ours made excessive noise from 10pm until past midnight despite multiple calls to the front desk to resolve the problem. My room smelled like smoke. There was hair on the towels, in the toilet, and on the counter.
Excellent 10.0
Pros: Big bathtub. Also the staff are warm. Give the vibe that they like their boss(es) and take pride in good work
Cons: Missed having a fridge
Okay 4.0
Pros: - friendliness of staff - close to I-95 and downtown
Cons: - carpets were very dirty in the entire hotel - furniture and interior very outdated - not a good value for the money
Good 7.0
Pros: It was concevent location to food and downtown and took dogs. Staff help full friendly.
Cons: Had to keep activated room keys every time u leave rugs in hallways need to be replaced.
Okay 5.0
Pros: The friendliness of the staff, as well as the location of the hotel. Also, free parking and WiFi were a plus.
Cons: The bathroom seemed a bit outdated. The ceiling and shower were not very well kept.
Okay 5.0
Cons: Hotel was a little down at he heels. The staff was very nice but the elevator, hallways ans room could use renovations.
Poor 1.0
Pros: Nothing besides the night shift lady whom we had to hunt down and then help us with our laundry situation.
Cons: Where do I start? Dirty carpets, stained sofa, ripped bed sheets, smoky smell in bathrooms, other guest stuff still in the room, electric outlet exposed, can never find front desk people at the desk. Breakfast was below average. They were running inappropriate movie during breakfast time when there were kids eating in the dining area. Nobody at the desk to change the channel. Never going to a La Quinta in the future.
Poor 1.0
Pros: Terrible Bed bug No cleaning Bad staff
Poor 1.0
Pros: The hotel it’s ok, location it’s fine. Facilities are old but they work. BUT STAff SO RUDE, I honestly try not to complain cause everybody can have a bad day so I try to be empathetic, but the check in/check out lady ,she rip the keys and trough them in my face when I was checking out … not good for business. Decently not coming back here as long as she is there
Cons: Check in/ check out person
Excellent 10.0
Cons: Location
Mediocre 3.0
Pros: Great location
Cons: As we arrived a woman was reporting her catalytic converter was stolen from her vehicle in the parking lot. Staff was rude and dismissive to her. Rooms are dirty, bathrooms dated and in disrepair.
Mediocre 3.0
Pros: Proximity to my event
Cons: Key cards and card reader on door were faulty and did not work constantly. Room had an awkward paint or caulking Oder not present and bedding had stains on it in numerous spots
Mediocre 3.0
Pros: The people, location, and ok beds.
Cons: The cleanliness, the elevator, no room service and the appearance of the hallways.
Poor 1.0
Cons: will not recommend to any of my friends. room smells, everything old and cracks, waited 20 min at night for the lady in the recepetion to help with room key that wasnt working poor service, last time i'm booked with this la quinta.
Mediocre 3.0
Pros: The staff was helpful.
Cons: It was in terrible condition and not at all clean.
Mediocre 2.0
Dirty, it smelled musty and was so run down that we left less than an hour after check in. The pool was filthy. Please do not believe the pictures. This place should be avoided.
Good 7.0
Pros: Location
Poor 1.0
Pros: Close to 95
Cons: Carpet in the room and the hallways was dirty.
Excellent 8.0
Pros: The staff was very attentive and helpful.
Cons: Carpet was old and needed a good cleaning plus it smelled and was all wrinkled, with possible tripping and someone gets hurt.
Okay 4.0
Pros: The best part was the location.it was right off the highway and within walking distance of a small wharf.
Cons: It wasn¿t the cleanest and the carpet in the hall up by our room was all lumpy and coming up off the floors¿the elevator was scetchy.
Good 7.0
Pros: Staff was helpful & courteous
Cons: No sit down breakfast,
Excellent 8.0
Pros: Ease of location to train station.
Cons: My room and the freeway were too close. Get a room on a higher floor away from the freeway would be best.
Poor 1.0
Pros: Nothing
Cons: Entry to hotel reeked of urine, carpet in hallway is rippled and held together by duct tape, toilet looked like a gas station toilet, toilet paper was stuffed I¿m the peek hole of the room door. We checked in, and checked right back out!!!
Mediocre 3.0
Cons: The ac or heat didn¿t work. I told the front desk but nothing was done about it. We burned up all night and plus my baby has asthma. The sofa bed was real raggedy and nasty.
Good 7.0
Pros: location, premises/roomvneeds updating. maybe, perhaps, I would consider returning at another time.
Cons: the entire atmosphere was 1950's
Good 7.0
Pros: Location
Cons: Needs updating.very smelly room, hallways carpets-dirty! Not worth the $-- I paid for it.
Mediocre 2.0
Cons: We were not notified that it was being used as a homeless shelter. Also the matress had a huge sag in the middle.
Okay 5.6
I pay for the breakfast but they did not serve
Poor 1.0
Pros: Location only
Cons: motorcycle gang hanging out in the parking lot Friday night making a lot of noise to the point we couldn't sleep. Saturday the police were called and with all the sirens and noise we checked out without using the room. I am seeking a refund for this stay.
Poor 1.0
Pros: Nothing
Cons: False advertising, they did not have the pool open or offer breakfast even though this was advertised for the price I was paying. I would have liked a heads up! Outdated, dirty, street racing EVERY NIGHT ALL NIGHT! Not Kid friendly.
Mediocre 2.0
Pros: Room size was reasonable.
Cons: There was no service. No breakfast. No plastic liner for trash cans.
Good 6.0
Pros: The location
Cons: The cleanliness of the room. Dust on the headboard of the bed. Stains on the walls and sofa. Hallway rugs lifted and not safe.
Poor 1.0
Cons: There was illegal drag racing around midnight that lasted Until 2am. The children woke up and thought there was gunshots. Plus, the room and hotel was dirty. I would not recommend staying here, especially if you have kids. The staff was friendly though.
Poor 1.0
Cons: I chose an ocean view room and the view was horrible. It was blocked by the highway and lots of trees. It was the third floor. Also, the desk staff was very rude and situational. This is the worst LaQuinta I’ve been at.
Excellent 10.0
Pros: It's nice and close to the airport
Cons: It's clean and quiet
Poor 1.0
Pros: Nothing
Cons: I got chewed up by bedbugs in a dirty nasty disgusting hotel room
Okay 5.0
Pros: Nothing
Cons: No coffee, breakfast, Or breakfast Togo. Lots of noise out side with car racing’s and motorcycle noise till 3 am . After 4 months of pandemic, they had plenty of time to upgrade and clean Hotel and upgrade it but choose not too.
Good 6.0
Pros: The affordable price.
Cons: My TV didn't work.
Good 6.0
Pros: It was clean but noisy.
Cons: It was too average
Okay 5.0
Pros: Location, also had a decent restaurant and bar attached so you didnt have to travel out for food.
Cons: Right off the highway - lots of traffic noise if you had a room facing I-95, place is well worn for sure.
Excellent 10.0
Pros: The customer service is amazing and the rooms are always perfcet
Excellent 8.0
Pros: Check in was easy and fast, the front Desk staff was friendly and professional. Room was a good size for a queen room.
Cons: Things were a little dated at this location(furniture, lighting, shower accommodations and soft mattresses. )
Excellent 8.0
Cons: the carpets are horrible so is breakfast
Poor 1.0
Pros: It was close to the highway
Cons: The room was falling apart not clean no way this should be a three star hotel
Okay 4.0
Cons: Not a good feeling
Okay 4.0
Pros: The fact that is had a free shuttle
Cons: They need a make over ... feels more like a super 8 and the price was not super 8 pricing. Sadly it was pretty fun down ... staff was nice but did not meet my expectations at all. Only one of the 2 elevators working
Mediocre 2.0
Pros: It was fairly easy to get to
Cons: There was a door falling off it's hinges at the breakfest bar. The roller oven just warmed bread The food selection was poor. The whole place had a very worn feel. I just needed a place to sleep for a few hours. But for the price I wouldn't do it again.
Mediocre 3.0
Pros: Location and price
Cons: Dirty overall. Breakfast was just okay
Mediocre 2.0
Pros: The hotel is convenient to go in and out
Cons: I booked the hotel for queen size bed and when I got there I get full size bed its was too small for my husband and I. The room doesnt have refrigerator and I have no towels for shower. I call the front desk it takes them an hour to bring towels.
Okay 4.5
Pros: Availability
Cons: Very tired finishes throughout, only one of two elevators working, crummy breakfast with not even OJ. So depressing. Knowing that they’re one of the few options in town, seems like they just don’t care.
Excellent 9.0
great i liked the staff energy on helping me out
Mediocre 2.0
Pros: 5 am fire alarm very loud and left behind a pair of pants never to be returned again by iiuserkeeoing.
Excellent 8.8
Pros: It was nice and relaxing for a stay.
Cons: I'd have liked a way for to connect my computer to the tv. Also wish there was a microwave.
Mediocre 3.4
Cons: The wallpaper in room was peeling off, stained and moldy looking. The ceiling was stained and poorly patched.
Excellent 10.0
Pros: There's a shuttle available to pick you up from Union Station, which is close by but not exactly walking distance. Their staff is SUPER friendly and really have that New England-region pride of their city and the area. Their rooms are well-maintained and clean. The view toward Long Wharf/Pier and the New Haven harbour - outstanding, I really love the view of a harbourfront!
Cons: There wasn't much to dislike, but important things to point out was that, upon entering the room, there was one single moth flying around - it didn't make any appearance again after the first night, so I wasn't too bothered by it. The only other oddity that I had to double-take on was the choice of toilets in the room - it was one of those industrial toilets - not that I have a problem with it, but it just wasn't the best choice (plus, the noise that can be heard from your neighbours with the same toilet makes it feel like literally being in a bathroom stall.)
Good 7.7
Pros: Good for a short stay. Great location. Perfect for what we needed and at the price it was.
Okay 4.5
Pros: There isn't really anything nice I have to say about my experience. The location was good.
Cons: Facility in serious decline. Room should have been $79 a night not $129 for the lack of quality.
Good 6.0
Pros: Room was clean.
Cons: Kind of a rough area. People drinking in the parking lot. A lot of screaming and yelling in hallways at night.
Excellent 8.0
Pros: The staff is always very friendly
Cons: The bathrooms have not been updated.
Good 6.8
Pros: It was very easy access to and from the highway and downtown. Always wasn't far from the wedding we were going to. Also the free breakfast was good.
Cons: The LA Quinta was not very comfortable sleeping. The parking was over crowded and the rooms could use a freshen up.
Mediocre 3.4
Pros: No deposit. Location is good. Free breakfast foods.
Cons: Plywood sink front. Old water bottles under tv stand. sound of traffic in the room.
Good 6.0
Pros: The Staff was great friendly and helpful.
Cons: When I got to my room the ceiling had hair stuck to it and the bathroom sink was broken. I tried to use the fitness facility and they had no towels, no wipes and the tv was turned up very loud and there was no remote in site.
La Quinta Inn & Suites by Wyndham New Haven - New Haven
Rated #13
6.2
Good 6.2
Based on 1,196 reviews
Details
Reviews

Cleanliness
5.2
Comfort
5.3
Facilities
3.4
Location
5.5
Overall
3.4
Overall 4.7 Okay
Based on 285 reviews
Cleanliness
5.2
Comfort
5.3
Facilities
3.4
Location
5.5
Overall
3.4
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
4.7
Comfort
5.0
Location
4.9
Services
4.3
Staff
5.4
Cleanliness
5.3
Comfort
6.0
Facilities
5.3
Location
6.0
Overall
8.0
Cleanliness
3.5
Comfort
4.0
Facilities
4.0
Location
3.5
Overall
3.5
Cleanliness
5.5
Comfort
5.3
Location
5.7
Overall
2.0
Services
5.0
Cleanliness
5.2
Comfort
5.2
Facilities
2.0
Location
5.4
Overall
2.0
Cleanliness
5.4
Comfort
5.7
Facilities
2.0
Location
5.9
Overall
3.0
Cleanliness
5.4
Comfort
5.2
Location
5.7
Services
5.1
Staff
5.5

Mediocre 2.0
Pros: Nasty location, unfriended/mean desk clerk, terrible beds. Filthy bathroom. Do not stay there!
Poor 1.0
Pros: Nothing.
Cons: The room wasn’t clean, bathroom broken.
Mediocre 2.0
Pros: They had a room and the shower worked fine
Cons: Dirty, old, Advertised breakfast and you have none, TV cable really did.t work, It was noisey, The place was really bad. I would not stay there again. Maybe it was a little clean? Not really
Poor 1.0
Pros: The super 8 motel is a dump!
Cons: Everything - the place is falling apart - no amenities- just an awful place
Poor 1.0
Pros: Nothing
Cons: Everything
Poor 1.0
Pros: Nothing, the room was never cleaned, food under the bed!! Windows and curtains old and dirty. I was constantly locked out of the room and had to go to office. Bed never changed and had to get towels ( very bad experience).
Cons: Same as above!!
Poor 1.0
Pros: nothing!
Cons: The lobby was dirty and unkept - large boxes were piled in both lobby and vending room. Room was really unclean - bugs smashed on windows, cracks in bathtub covered with plaster, carpet ripped in several areas, cigarette burns on bathroom sink, door to room did not secure tightly, grounds covered with litter.
Mediocre 2.0
Cons: the entrance was full of boxes, the bathroom didn’t flush properly. it had stains on the tub. the tub floor was broken and they just put a bath mat to cover it up. the tile on the ceiling above the tub was falling out. the telephone in the room was not functioning to even call the front desk. to top it off the fire alarm went off at 2 am
Poor 1.0
Pros: the parking was good
Cons: the staff were rude, witnessed a fight between staff and a customer. the room was falling apart with the tiles in the bathroom coming up, hairs all over the place and holes in walls where people clearly punched through as well as mold and bedding that smelled like cat urine.
Okay 4.0
Pros: Nothing
Cons: Advertised free breakfast. There was none. Everything was damp. Paint peeling off the walls. Carpet was from the 70's. Tub floor was cracked open. Had a bath mat across it so you didn't cut your foot open. Nothing like the pictures. Complete disappointment it being a Wyndham hotel.
Poor 1.0
Cons: Everything was run down and dingy looking. No mirror in the bathroom. Spider and cockroaches. Microwave was black on the inside.
Poor 1.0
Pros: Nothing
Cons: Everything
Mediocre 2.0
Pros: Nothing.
Cons: Old old old.... Dingy... Beer everywhere mariquana smell everywhere... Bad towels... Creepy neighborhood.
Okay 5.0
Cons: They don¿t provide a extra blanket and pillow
Poor 1.0
Pros: Nothing , it was really bad experience, everything was dirty and unclean, morning front desk guy was very unprofessional, sitting with his legs on a desk.
Cons: Everything
Poor 1.0
Pros: Nothing
Cons: Everything
Poor 1.0
Pros: Nothing
Cons: Everything
Excellent 9.0
Pros: Very clean great location very comfortable bed great value
Cons: No
Mediocre 2.0
Pros: beds were compfy
Cons: No breakfast/coffee for room and was told they might not bring either back; need to have extra blankets and pillows also the window was wedged shut with a metal rod instead of latching as it should of, shower head leaking on wall and a tile was lose.
Mediocre 2.0
Terrible and dirty
Excellent 10.0
Pros: It was what I expected and wanted.
Cons: No
Poor 1.0
Cons: Everything
Poor 1.0
Pros: I don¿t like this hotels all
Cons: Very things
Okay 4.0
Pros: The price
Cons: They had no coffee,food,towels,or sanitary items!
Poor 1.0
Pros: Nothing
Cons: The room was dirty and the sheets felt like cardboard
Excellent 8.0
Cons: The receptionists were not cordial. No greetings at all at check in and check out. Hardly talked to us besides giving direction to location of room at check in. I have to ask if everything is all set at check out.
Excellent 10.0
Pros: The entire staff was super friendly and helpful.
Cons: N/A
Mediocre 2.4
Horrible. The carpet was wet when we checked in at 8pm. The titles in toilet were cracked. The bed looks dirty. The wall is soiled. Is horrible. We got up early and checked out.
Okay 4.0
Pros: Nothing
Cons: Everything
Mediocre 2.0
Pros: Being able to see prostitutes.
Cons: If the hourly rates were lower
Mediocre 2.0
Pros: Good proximity to downtown
Cons: The only way this hotel should continue renting rooms is literally year the building down and rebuild from scratch. The carpet was shredded, floors with rotted wood. Light fixtures were broken. Walls had peeling paint. The bathroom had broken tiles.
Mediocre 2.5
Cons: Very filthy front lobby stinks of old mildew and cigarette smoke lobby desk attendant unprofessional while inquiring about the facility he continued on his personal conversation on his cell phone
Mediocre 3.4
Pros: The only good thing about this place as the housekeeper. Very friendly, leaving the room always clean also with enough towels.
Cons: The location is bad, the entrance is creepy it doesn't look thT there is a hotel in that area especially if you don't know the area. They offered " Continental breakfast" which was a joke : coffee, creamer, white bread ( the only choice), butter, jelly, and cereal, REALLY. The room needs a renovation big time. It was very old. Bathroom door doesn't close. The sink in the bathroom was liking day and night so the first night I couldn't realized where the noise was coming from. So the second night I had to pu it a towel to minimize the noise in order to sleep. Bad experience in this place.
Okay 5.3
Cons: The price is too high for one night. I should had got a discount for same day booking or a cheaper price if you left way before the time you supposed to be out.
Mediocre 2.6
Pros: The staff was pretty nice, especially the cleaning staff.
Cons: My room was bug-infested. The floor was sticky. A cop staked out the hotel for most of one day. All in all: shady and gross. Do not stay here, no matter how tempting the prices are! I left early and moved to a much nicer hotel!
Mediocre 2.0
Pros: Nothing
Cons: A complete fraud. Made the reservation through Kayak and received a price. Show up, and the guy behind the bullet proof glass says "There is a error with the rate, I cannot honor it". I ask him what the new rate is, and he says $ 79.99, which was more than double what the rate I had confirmed from Kayak. I decided to go elsewhere, especially after the guy just rented a room for "a couple of hours" to a lady who was "working". Place is a dump, in a bad neighborhood. Do not stay there!
Super 8 by Wyndham West Haven - West Haven
Rated #14
4.7
Okay 4.7
Based on 285 reviews
Details
Reviews

Cleanliness
5.2
Comfort
5.2
Location
6.3
Overall
5.0
Services
5.0
Overall 4.6 Okay
Based on 197 reviews
Cleanliness
5.2
Comfort
5.2
Location
6.3
Overall
5.0
Services
5.0
Cleanliness
5.2
Comfort
5.2
Location
6.6
Services
4.9
Staff
6.2
Cleanliness
5.1
Comfort
5.1
Location
6.4
Overall
5.0
Services
5.0
Cleanliness
3.9
Comfort
4.4
Location
5.8
Services
3.5
Staff
4.9
Cleanliness
5.9
Comfort
5.8
Location
6.3
Services
5.6
Staff
6.6
Cleanliness
5.5
Comfort
5.3
Location
6.4
Services
5.1
Staff
5.9

Good 7.0
Cons: The wall long time no paint ,the floor is not clean very well
Okay 4.8
Damaged and painful beds No towel, floor mat, or ice bucket Hallways reeked of urine Demolition on room next door started early morning. Why put guests next door??? No breakfast, they're saving tons of money Towel rack ripped off wall leaving holes in sheet rock Alarm or sprinkler chirping every 30 seconds all night. Impossible to stop We cut our trip short and came home early
Okay 4.0
Cons: there was no continental breakfast. there were only 2 small pillows for a king bed and no extras at the desk. the bed frame was to much to large for the matress. the place looked old and worn.
Okay 5.0
Pros: Location
Cons: Trash everywhere.. I stay 3 nights, and never clean or change towels.
Poor 1.0
Pros: N/A
Cons: Room required cleaning and repairs to walls/ceiling. No pillow cases on pillows , pillows were stained. Door hard to open
Poor 1.0
Pros: Worse hotel, dirty, wast ready the room, smell ugly, i cancel the room. Never again. I still waiting for my money return
Cons: Nothing like it
Poor 1.0
Cons: Everything smelled like smoke even the non smoking rooms was disgusting
Poor 1.0
Pros: Nothing at all
Cons: No towels , dusty rooms, holes on walls and mold behind mirror by the bathroom, and I was charged twice and still not refunded
Okay 4.0
Pros: Best I can say is it had A/C and polite staff.
Cons: Floors were sticky/slimy. Long brown hairs in the shower from the previous occupants. No smoke detector; the wires were hanging from the ceiling. Half empty Fanta bottle left in the fridge. The fridge had dried soda splashes. No handle on bathroom door.
Poor 1.0
Pros: The property is right off the interstate and easy to find. West haven has a quite feel to it.
Cons: Ok so the property is very old and needs renovation. Upon arrival we got checked in pretty easy but when we got up to the room the ac was broken and the fridge was leaking water over half the floor there were holes in multiple walls like someone had used them as punching bags. I went and talked to the front desk they insisted they would send someone for the a/c but eventually did give a new room. The new room fell within the you get what you pay for expectable but this hotel is leaning hard on the chain name to charge what they are. Any way last night they sold out they posted a sign on the office window no room then they left there is no answer on the phone. So I went down at 8 am to get the included breakfast, it doesn’t exist. They have the area but do not have a breakfast. I walk back to the room and the key card is deactivated and there is still no one at front desk. Luckily my wife was still in the room. Because I was locked out and there was no one to reset my key. Oh the fire alarm was missing in our room too
Excellent 10.0
Pros: Clean staff friendly & courteous
Poor 1.0
Pros: The hotel was filthy blood was in the sheets and shower stall
Cons: The hotel was filthy blood was in the sheets and shower stall
Poor 1.0
Pros: We never stayed and I¿m disputing the charge. Doors open, people partying, man followed my granddaughter and me until we ran. He wanted us to come to the party. There were parties in many rooms with undesirable people. Poor, poor choice!!
Poor 1.0
Pros: Nothing!
Cons: I did not get the room I reserved to start. The room i was given wasn't cleaned after last guest. Bed was a mess dirty linen was left on the floor. There was even hair on the toilet and sink. They changed my room for one even more beat down.
Good 6.0
Pros: Close to places that’s about it
Cons: Could have been cleaner but I know it’s a hotel
Poor 1.0
Pros: Nothing at all. Worse than anything was the receptionist and management. My door was knocked on 3 times during my stay interrupting sleep. Also obvious parties going on by neighbors It was terrible
Cons: Not worth it at all. Was made to pay more than double what I paid for online when I showed up. Booked online for 90 had to pay another ----$ when I got there for the room I wanted. False advertising on the app. Receptionist and management were rude
Good 7.0
Pros: The room was clean
Cons: The shower was broke and I did not like that the room was clean
Poor 1.0
Pros: Absolutely dreadful and unacceptable. When we arrived the front desk told us our reservation had been cancelled -- so we had to rebook at the last minute at much higher cost. Then Econolodge charged us twice -- and refunded the money only once.
Cons: We didn't like anything about this hotel.
Poor 1.0
Pros: Staff was nice.
Cons: The carpeting in front of the rooms and elevators were dirty. The latch- lock on the room was broken as well as the door knobs in the bathroom. The ironing board was broken but still allowed to hang in the room. Plastic on fridge was peeling and dirty.
Good 7.0
Pros: Bed was comfy.
Cons: Location was kind of strange and the area of town did not feel overly safe. There were no issue though. The breakfast could be a little better. Bananas would be nice!
Okay 5.0
Pros: Less expensive.
Cons: The bed sheet is too old. It is too noisy from highway.
Econo Lodge West Haven - West Haven
Rated #15
4.6
Okay 4.6
Based on 197 reviews
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