Chicopee Car Rentals

Cons: I didn't like the fact that I had to.pay more than what reserve for, and I couldn't get the car for the days I reserve for. I was supposed to have for $208.00 from the September 22 to October 1,'and I end up paying $349.00 from 22 to the 30th only. I still have one more day here without a car Saturday 1rst. Thank you for allowing me to do complaint.

Cons: Waiting for my gas charge to be refunded. We filled the car up before dropping it off. I called to make sure I was not being charged. I was charged and am now waiting to receive the gas credit. I am sure it will be taken care of.

Cons: There was nothing wrong. The car was somewhat dirty inside and there were scratches on the outside of the car. But the agent that helped me was great and had everything filled out before I picked up the vehicle.

Cons: Van was much larger than ordered. Fuel cost were high

Cons: No after hours drop off, I had to drop the car, go to work, have someone return with me later to deal with the payment.

Cons: When I arrived at Hertz, they did not have a car in class available, and offered me something of smaller class or wait two hours for my chosen car. I declined, cancelled and was told it would take 10 -14 days to get my money back/ although they managed to get my payment the same day.