Chicopee hotels

Chicopee hotels

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  Average price (weeknight): $121
  Average price (weekend night): $133

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Overview Reviews
Visiting MGM Springfield our new Holiday Inn Express is in walking distance. Our new hotel is located next to the Mass Mutual Center and close to the Basketball Hall of Fame. We are convenient to where you want to be! Corporate travelers enjoy our business amenities as we are in close proximity to Liberty Mutual, Price Waterhouse, Cerner Corporation, Newell Brands and Springfield College. Springfield is also home to many wonderful museums such as Smith Art Museum, Wood Museum and the Dr. Seuss Museum; all rated as the top things to do while visiting!. This Springfield Downtown hotel has an indoor heated pool, fitness room, business center, and free parking. Offering an ideal Springfield MA location, much entertainment and activities are within walking distance, restaurants and bistros. The Holiday Inn Express & Suites in Springfield, Massachusetts is conveniently located near the Basketball Hall of Fame, Western Mass Supreme Court, Six Flags New England, the Big E and other area attractions. The hotel is nearby area businesses including Bay State Medical Center, Friendly's Ice Cream, Spalding, Top Flight, Smith & Wesson, Lego, Peter Pan Bus Lines, Hasbro/Milton Bradley, Lenox/American Saw. Nearby colleges, Our Lady of the Elms, STCC, AIC, Bay Path University, Western New England College, Holyoke Community, Mt Holyoke College, Smith College, Westfield State University, Hampshire College, U-Mass Amherst & Amherst College.
4.5 Okay
Pros: free parking
Cons: Dirty pool water. Terrible location. I felt very uncomfortable to the unsafe street.
10.0 Excellent
Pros: I liked the convenience to the attractions I wanted to visit. The hotel was clean and staff was pleasant and welcoming. The front desk personnel was extremely helpful answering questions, suggesting restaurants and securing local transportation.
Cons: It would have been better if there was a restaurant on premises.
9.5 Excellent
Pros: Great staff. Nice rooms. Comfortable bed. Good breakfast. Walking distance to MGM Casinos.
Cons: The area is downtown Springfield and wouldn’t recommend walking alone after dark.
10.0 Excellent
Cons: Food at breakfast. Limited no eggs no omelette minimal sausage. Lots of people coming down and it was only 930
9.5 Excellent
Pros: very appetizing. person responsible was very accommadating and nice.
Cons: parking
10.0 Excellent
Pros: Very clean hotel
10.0 Excellent
Pros: The breakfast was very nice ,a lot of food options I only used it a couple of times because of visits with family,
Cons: nothing not to like.
10.0 Excellent
Pros: Clean modern room and friendly check in. Good breakfast options
Cons: Not really
9.3 Excellent
Pros: Breakfast was excellent, location of the hotel was convenient to the Mass Mutual Center. Neighborhood unfortunately is sketchy.
Cons: Downtown Springfield
10.0 Excellent
Pros: Best hotel experience during my trip
Cons: NO
9.0 Excellent
Pros: Comfort of bed
10.0 Excellent
Pros: little issue with the name on my reservation but was resolved before I arrived
Cons: everything was fine
Overview Reviews
The Residence Inn Springfield Chicopee is a Gold Award Winning Marriott hotel near Westover AFB,the Eastern States Exposition, Springfield, Mount Holyoke, Elms, UMASS and other area colleges and local corporations. We offer FREE high-speed Internet access and a complimentary hot breakfast buffet daily. Our Chicopee hotel is perfect for attending events or sightseeing in nearby Springfield. Visit attractions like The National Basketball Hall of Fame, “Big E” or the MassMutual Center. Guests are centrally located. While staying at the Residence Inn Chicopee, you’ll enjoy spacious suites that are 50% larger than traditional hotel rooms. Stay fit year-round with our fitness center and indoor swimming pool. Our versatile suites feature separate living and sleeping areas with a kitchen including refrigerator, microwave and coffeemaker (Some units have ovens). Home-like surroundings invite you to relax and feel welcome. Let us host your next stay in Chicopee!
9.3 Excellent
Pros: Very clean spacious lavish rooms! Loved the complimentary happy hour hotel and breakfast provided to the guests. Close to a variety of stores, restaurants, thruway, casino and gas stations.
Cons: Misleading amenties and information stated on website and room that were listed the hotel doesnt have!
10.0 Excellent
Pros: Very accomodating staff friendly We had a quick stay in town for just the one night for a wake and funeral
8.0 Excellent
Pros: The breakfast was just okay. Typical free breakfast fare. Nothing special.
Cons: Did not like the use of plastic plates, cups and utensils. Terrible environmental practice as well as kind of tacky.
9.5 Excellent
Pros: Great Staff, ,poor breakfast, ,great location.
10.0 Excellent
Pros: My daughters and I like staying here when we come to visit family. That way we can have our own time and or meals together as well! The hotel is close to everything we could want as far as stores and restaurants.
Cons: Having just had a knee replacement, I was very aware that the rooms bathroom was not easily accessible. All toilets should be at a better height and have a safety bar near it to assist anyone with bad knees or hips!
10.0 Excellent
Pros: Very comforting
8.3 Excellent
Pros: Location was great. Breakfast was delicious but without waffles. Big room.
Cons: Uncomfortable bed. I had a back pain on the morning. I finished my things fast and back before second night . I wouldn't stay there another night.
9.3 Excellent
Pros: Very clean and friendly staff
Cons: Housekeeping woke us up a little too early. I was looking forward to sleeping in as I had been working long hours the weeks before my stay.
10.0 Excellent
Pros: The breakfast was great!
8.0 Excellent
Pros: The apartment style room with kitchenette, everything is cleen
Cons: Minor complaint, but I wish you would provide liquid creamer in the room for coffee
7.5 Good
Pros: The pool was good .
Cons: The breakfast
10.0 Excellent
Pros: It is a newer hotel, reasonably priced, and convenient to Northampton and Six Flags. Readily accommodated request for room on specific side of hotel.
Cons: (1) Situated next to major power line "highway", huge power poles running past. (Staff provided room on other side *thumbsup*) (2) Dust/dirt on box spring at wall edge, like it had NEVER been cleaned. Looked gross. Everything else was pristine though.
D. Hotel & Suites - Holyoke - Building
3
9.1 Excellent (1,180 reviews)
Overview Reviews
Enjoy a great stay at D.Hotel & Suites, your Western Massachusetts hotel. D.Hotel & Suites features cozy decor and modern amenities in a comfortable setting. D.Hotel & Suites is centrally located in Holyoke, Massachusetts, a short drive from the surrounding communities of Northampton, Amherst, Springfield/Springfield North, Easthampton, Southampton and South Hadley and less than an hour from the beautiful Berkshires.D. Hotel & Suites offers everything you need for a comfortable stay including our unique Spa by Skincatering. Our amenities are designed to enhance your visit by providing choices that will enhance your stay. Our goal is to provide the best stay that will accommodate even the most discriminating traveler.
10.0 Excellent
Pros: awesome, free breakfast and pool. Fireplace in lobby.
Cons: no.
9.3 Excellent
Pros: Classic ambiance, indoor pool and spa, and hearty breakfast.
10.0 Excellent
Pros: The staff are excellent...the property clean and attractive...amenities are very nice.
Cons: Not a thing...
10.0 Excellent
Pros: This is my favorite place to stay everytime I come to MA. Very helpful, friendly staff, food is always great and rooms very comfortable and clean. My favorite, the 24/7 coffee. !
10.0 Excellent
Pros: The staff was excellent. Especially housekeeping.
Cons: Relaxed environment.
9.3 Excellent
Pros: We came here for a one night stay for our anniversary. The staff were very attentive, the room (and the hotel in general) was very well maintained and clean. The room was spacious, and elegant - the fireplace was a very nice touch. The breakfast was delicious, good quality food, really good coffee! Nice patio area which was tucked away to the side of the buffet, shaded well by the two wings of the building on either side. We did use the pool and hot tub. Both were very well maintained - the pool area was clean, well tiled, towels were made available right as we walked in, plenty of seating. The hot tub was jetted, good temperature. Very clean facilities! I would definitely recommend staying here, and we will definitely be back!
Cons: Though convenient, the proximity to the highway made the patio area just a bit on the louder side. The rooms were very quiet, however, so this was a very very minor detail for us.
10.0 Excellent
Pros: Professional staff
Cons: Nothingan enjooyadle
9.3 Excellent
Pros: The rooms were quiet. Two restaurants to chose from, both were excellent. Facilities were clean. Staff are helpful and pleasant. Good selection for breakfast.
10.0 Excellent
Pros: The unique n sort of historic lobby. The luxurious bed sheets. The very friendly, accommodating staff. And of course, the main reason for our stay-cation.. The awesome enclosed indoor heated pool! I have zero complaints.
Cons: Not a thing. Even room service was affordable, and housekeeping staff was friendly
6.8 Good
Pros: The breakfast was ok. I thought the stair wells could have been a little cleaner.
Cons: I thought we would at least have a little refrigerator in the room. They only gave you one wash cloth so I to keep asking for more. Did not realize it was located in an isolated area wish it was closer to more things.
7.0 Good
Pros: Location fine -- I like the cut up fruit, asked for yogurt without sugar, they didn't have, but were very receptive to request and having some plain yogurt in the future -- that's all I ate ...
Cons: see above
9.3 Excellent
Pros: Everyone was really friendly
Cons: There was a bug in my friends bed a large one
Naomi's Inn Bed & Breakfast - Springfield - Bedroom
4
9.1 Excellent (310 reviews)
Overview Reviews
With a stay at Naomi's Inn Bed & Breakfast in Springfield, you'll be within a 5-minute drive of Springfield Museums and Naismith Memorial Basketball Hall of Fame. Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.
6.3 Good
Cons: breakfast was tastey but not as much as i would have liked ,only one piece of bacopn.needed a fruit or yurgut to complete the meal. owner could not give good directions to local attractions
10.0 Excellent
Pros: Accommodations were very nice, comfortable bed, clean room, large clean bathroom. Greeted by a delicious breakfast too!!
Cons: N/a
10.0 Excellent
Pros: Old world charm with friendly owner Marci making you feel at home and keen to ensure you enjoyed your stay
9.3 Excellent
Pros: Bed very comfy. Proprietor very friendly and accomdating
Cons: Lighting in bathroom could be brighter. Need instructions for television!
9.5 Excellent
Pros: Breakfast was awesome
Cons: staff was not present when I arrived 5 min late and a quick tour.
8.0 Excellent
Pros: Good tv. Good bed
Cons: Limited wi fi. No snacks. Refrigerator sounded like a coffee pot brewing. It was next to the headboard. City view was an old house and a big hospital
9.7 Excellent
Pros: My partner was having surgery across the street at Baystate Medical Center, and it was so nice to have a nice place to relax in and not worry about being too far away. It was clean and beautiful, and the staff was really wonderful. Homemade breakfast was amazing, and for folks who can't stick around for it, there's a breakfast bar set up that's better than what you'd find at many other places (including gluten free options).
Cons: My room (Global Fusion) was cold; that was not a problem elsewhere in the inn, and they provided a space heater that solved the problem. Just a warning to others who may get cold that they may want to choose a different room.
10.0 Excellent
Pros: The decor of the bed-and-breakfast was unique and gorgeous. extremely friendly people. Delicious breakfast. Worth every penny.
Cons: Nothing!
10.0 Excellent
Pros: Very inviting and comfortable, so close to the hospital.
10.0 Excellent
Pros: Marci, who prepared our breakfast, was delightful! I had to leave earlier than expected, before the posted 8:30 a.m. start time for breakfast, but she quickly handed me a plate of bacon, eggs, a slice of the blueberry casserole with sweet cream atop. Roger showed us to our room, helped with our bags, and demonstrated the wicked cool entry system. Big comfortable bed, big TV, large and clean bathroom. Definitely worth the price.
9.7 Excellent
Pros: Myself and my parents made a last minute reservation here while passing through the state. The room we stayed in was so comfortable and felt like home. The breakfast the next morning was phenomenal! We had banana foster with eggs and bacon and we were each served a plate individually. It was impossible to get locked out because we didn't need pesky keys or cards! Everything was done through an electric lock pad and the password is your own phone number! So simple!
Cons: The only downside to the room was the thin walls. Guests definitely need to use a hushed tone if discussing something private in one of these rooms.
10.0 Excellent
Pros: Very pleasant stay & wonderful breakfast! If possible we would love to stay at Naomi’s again.
Lily's Lodge - West Springfield - Building
5
9.6 Excellent (35 reviews)
Overview Reviews
Lily's Lodge is new to the market! We provide our guests coming to Western Massachusetts with a newly renovated high-end fully furnished, very affordable 1700 square foot building consisting of a kitchenette with a stainless steel refrigerator, microwave, dishwasher, farm table which seats 8, 4 queen beds, a futon, 2 full baths and all the perks of home. You can rely on us to find you a perfect place to call home during your stay in Western Massachusetts. Lily's Lodge is located directly across the street from the Eastern States Exposition Fairgrounds. We are centrally located less than a 5 minute drive to area attractions like Basketball Hall of Fame, Symphony Hall, Mass Mutual Center, and SixFlags New England. We are 10-15 minute drive to local colleges. We offer free parking and are located in a safe area. Washer, dryers, housekeeping, and breakfast can be included for an additional fee.
5.8 Okay
Pros: It was clean and a whole house. Although, the owner said something rather concerning. “you are the only ones here so you have the whole place to yourselves” we couldn’t figure out what that meant. Creeped us out.
Cons: It’s in the heart of a not great area.
9.5 Excellent
Pros: It was a good experience for our family. we went there for my daughter's college graduation. It was much better than i expect. The hostel is dedicated to only one team and space for whole house and there are no other room or guest. The hostess is kind and the facility is a luxury hotel. All the kitchen facilities are fully equipped. Except for gas. 2 bed room 2 bath, 4 queen bed. I strongly recommend. The only downside to a somewhat distant from the downtown street.
10.0 Excellent
Pros: Dominic and Christine are A+ hosts and while you are at Lily’s Lodge please try the Memos Diner Menu - what a delight to the palette!! The cleanliness of the lodge is superior to none !!Will stay again when at the Big E !
Cons: Liked it all !
10.0 Excellent
Pros: Beautiful space and perfect cleanliness
Cons: Everything was excellent
10.0 Excellent
Pros: I liked everything about this place. This lodge is like home away from home. Super clean and spacious. Decorated very nicely. With everything you need. Owners are very friendly. Complimentary fresh muffins upon our arrival which were the best I've ever had.
Cons: If I really had to write something here I would put that we could pf used an alarm clock. But who really needs an alarm clock when we all have cell phones?
9.5 Excellent
Pros: Great location. Big space - very comfortable for our family. Had muffins waiting for us and was very proactive in coordinating and answering and questions I had.
9.5 Excellent
Pros: Everything was great. We felt right at home!
Cons: The bed could have been better
9.5 Excellent
Pros: Very spacious and clean. Also very private, home away from home.
10.0 Excellent
Pros: The house was very inviting, the host was super accommodating.
10.0 Excellent
Pros: We have stayed here twice this summer. Just 10 minutes from six flags. The owners are amazing. The place is very nice inside. They even own a restaurant next door, which has tasty breakfast. We will be coming back next year.
Tru by Hilton Chicopee Springfield - Chicopee - Building
6
9.1 Excellent (166 reviews)
Overview Reviews
Find convenient amenities and location at our Tru by Hilton Chicopee Springfield hotel. Our bright and vibrant Chicopee hotel is located just off Mass Pike I 90 E/W, minutes from Springfield and the perfect half way mark between Boston and Albany. Jump start to your day with our abundant breakfast choices. From healthy to indulgent, our ‘Build your Own’ Breakfast includes a toppings bar featuring 30 sweet and savory toppings for cereal, bagels, yogurt and more. Satisfy your cravings any time of day at our 24/7 Market. Check out the activity in the Hive, our four zone lobby, offering the perfect spot to work, play, relax and eat. Enjoy a game of pool or retreat for some quiet time in one of the semi-private alcoves. Go for an invigorating swim in our indoor pool or burn some calories in our 24/7 fitness center. Affordable travel now comes with unexpected things – like certainty.
9.5 Excellent
Pros: Clean and bright
Cons: Dispenser in tube had a problem getting the body wash..didnt like the squeeze dispenser
6.3 Good
Pros: Friendliness from the staff
Cons: Except cash when someone doesn’t have any in their payroll accoun.
8.3 Excellent
Pros: The pool and weight room and location.
Cons: I could hear people talking in the next room, I could hear people running around on the floor above our room
9.0 Excellent
Pros: Comfy bed, clean room, great lobby with games, charging ports, and comfy chairs, good free breakfast included
10.0 Excellent
Pros: Staff was very friendly. Lobby was fun and comfortable to hang out in. Very well designed. Love the rooms in floors we not rugs. Felt much cleaner.
Cons: Can’t think of anything!
9.3 Excellent
Pros: The cleanliness , however our room could have used a couple of chairs and the floor was pretty chili , the bathroom floor got pretty wet the shower floor was close to the main bathroom floor . Minalist design is great but a few adjustments are needed maybe an Art piece or 2 on the walls to bring a little warmth to the room .
Cons: Need to install shower barn sliding doors make of glass so water does not get all over the bathroom floor . It will keep the integrity of the design .!
8.0 Excellent
Pros: The lobby was very cleverly done!
Cons: Could have been a little cleaner
10.0 Excellent
Pros: Great place, very clean and new. Good breakfast. Close to six flags
Cons: Nothing
8.0 Excellent
Pros: location and breakfast
Cons: The night shift front desk woman was more worried about talking to the cleaning staff and we did not get more toilet paper sent to our room after asking twice. I even offered to wait at the desk for it she said house keeping would bring it. They never did
6.3 Good
Pros: employees were helpful
Cons: shower did not work and I had to ask for another room at midnight.
10.0 Excellent
Pros: Modern and clean
Cons: No closet in the room!!!
10.0 Excellent
Pros: Very very unique and out of the box concept. Such a great surprise. We enjoyed every minute. The staff was AMAZING!!
Cons: No complaints
Overview Reviews
The Homewood Suites by Hilton Holyoke-Springfield/North hotel is located just north of Springfield, Massachusetts off of I-91 with easy access to the Massachusetts Turnpike. This all-suite hotel can accommodate a variety of travelers' needs, whether relocating to the Holyoke-Springfield area or just visiting for a family vacation. The Homewood Suites by Hilton Holyoke-Springfield/North hotel is located just 30 minutes from the Bradley International Airport. Take advantage of our location to Holyoke-Springfield area local attractions including: Holyoke Mall at Ingleside (within walking distance), Six Flags New England (discounted tickets available for purchase), Basketball Hall of Fame (discounted tickets available for purchase), Volleyball Hall of Fame, Yankee Candle Flagship Store (South Deerfield, Massachusetts), Holyoke Children's Museum, Start each morning with our complimentary Suite Start hot breakfast featuring a deluxe selection of your favorite breakfast items. Monday through Thursday we invite our guests to wind down at our Welcome Home Reception featuring light dinner fare and beverages. Amenities at the Homewood Suites by Hilton Holyoke-Springfield/North hotel include: Complimentary high-speed Internet access in every suite, Wireless Internet connection in all common areas of the hotel, Fitness center, Indoor pool & whirlpool, Suite Shop, Guest Laundry, 24-hour business center, Hilton HHonors Points & Miles are awarded for all qualifying stays! We stand behind our service and quality so much that it's all backed by our Suite Assurance Guarantee! We are confident that you will enjoy your stay with us. If you are traveling for business or leisure, it will be our pleasure to serve you with the most efficient and friendly service at the Homewood Suites by Hilton Holyoke-Springfield/North hotel in Massachusetts. Make Yourself At Home.
10.0 Excellent
Pros: The pool and jacuzzi area the breakfast was great all the amenities
Cons: Everything was great
9.0 Excellent
Pros: Food was good. Pool and hot tub were excellent
3.3 Mediocre
Cons: When i arrived the room i booked a week ago was not ready leaving us in a cramped up room with 4 ppl.
10.0 Excellent
Pros: Good value
Cons: Alll good
10.0 Excellent
Pros: The room size was great! Great breakfast.. kids loved all the crispy bacon.
Cons: Carpet had big melted black spots .. needs to be replaced. The TV remotes were tough to figure out with the cable channels.
10.0 Excellent
Pros: Conveniently just off highway. Clean. Confortable bed.
10.0 Excellent
Pros: Everything else
Cons: No bacon at the breakfast buffet
6.0 Good
Pros: love my room and front desk staff were friendly and accomodating
Cons: yes. The servers at breakfast were rude and seemed to be moving slowly just to annoy customers. there were 3 or 4 athlectic teams staying at the hotel and we all had places to go very early. the Breakfast staff did not have breakfast ready at 7 as state
5.0 Okay
Pros: The rooms were large and clean. The bed was very comfortable. It would have been perfect if not for the ongoing disturbance of a boys sports team staying on same floor. No adult ever stopped them with total disregard for any other guest staying there.
Cons: Boys sport team staying on same floor.I understand the exuberance of boys and expect volume but I was there to study for a very intense exam in the AM.These kids yelled, slammed doors and ran up and down the hall non-stop until 9:30PM.No parents? UGH!
10.0 Excellent
Pros: Great location friendly staff great value
Cons: No complaints
5.5 Okay
Pros: The room was clean and a good sized layout.
Cons: Front desk was less than welcoming. Provided dinner was ridiculously under served and was not presented in a nice way. Staff was very rude and acted as if we were horrible people for asking to actually have food put out to eat.
4.5 Okay
Cons: Wasn't the room I booked. 5 months out. Bed was very uncomfortable. They ran the wash machines at midnight Souned like a helicopter . The room was near a outside door so all you heard early in the morning was the door slam.
Overview Reviews
Minutes from MGM Springfield and the Eastern States Expo. Travel with confidence at Fairfield Inn & Suites by Marriott® Springfield\Holyoke a hotel with outstanding service for an easy and comfortable stay-at an exceptional value. We are always ready to welcome you to our thoughtfully designed guest rooms and suites with plenty of room to work and relax. Free Wi-Fi throughout the hotel will keep you connected during your stay and our pool and fitness center will help you stay on track. Spread out in our vibrant lobby, with spaces to gather, relax and work. And jump-start each day with our free breakfast, now with more hot choices like scrambled eggs, and sausage, plus favorites including fresh fruit and yogurt. You'll always find the courteous service you deserve, plus all the little things you expect from Fairfield Inn & Suites during your stay. Ask us about The Fairfield 100% Guarantee where we promise you'll be satisfied, or we'll make it right. That's our commitment to you.
10.0 Excellent
Pros: Clean and new
10.0 Excellent
Pros: Very nice hotel. Great interiors and friendly staff.
9.3 Excellent
Pros: Comfortable and convenient for our needs
Cons: No closet for hanging clothes
9.5 Excellent
Pros: The staff was very pleasant....Seth and Seon were very genuine and helpful. Check in and out went smoothly
9.5 Excellent
Pros: Breakfast was great! Clean facility friend ly staff good location
Cons: Room was initially cold when we arrived. Room prices could be less
8.3 Excellent
Pros: Beds were very comfortable
Cons: A bit loud as we were near an exit door
8.0 Excellent
Pros: Friendly staff.
Cons: Pool is too small.
6.8 Good
Cons: The room had a strong smell. Changed rooms an same problem.
10.0 Excellent
Pros: Very clean and comfortable. Foods was above average.
7.5 Good
Cons: The pool was very small and dirty. The staff was rude when I asked to use the microwave to warm up soup for my sick friend.
10.0 Excellent
Pros: Breakfast is good. Room is new and clean. Staff are helpful, though English is not fluent.
Cons: Nothing
Overview Reviews
Situated directly off I-91 in the heart of downtown Springfield, Massachusetts, the newest Hampton Inn & Suites is within 0.5 miles of the MGM Springfield Casino, blocks from the Basketball Hall of Fame and the MassMutual Center and walking distance to several fine restaurants including Max's Tavern, Pizzeria Uno, Plan B Burger and more. Spend your day at close by Six Flags New England or take in the many events at the Big E and Eastern States Exposition grounds, each within an easy 10 minute drive. In addition, our central location provides easy access to major businesses, universities and colleges, such as MassMutual Insurance, Steel Partners, Smith & Wesson, Springfield College, Western New England University, American International College and the University of Massachusetts. Each morning of your stay, savor Hampton's free hot breakfast, featuring our famous, fresh-baked waffles. If you’re heading out early, we offer a quick, healthy breakfast and a bottle of water - all packed in a free Hampton's On the Run Breakfast Bag™ (Monday to Fridays). Our contemporary 550 sq. ft. conference room is ideal for board meetings and training sessions for up to 25 people. Print your flight boarding pass, or check emails with free WiFi in the business center. Exercise in the 24-hour fitness center, or swim in the heated indoor pool. Retire to your comfortable and spacious guest room or suite, equipped with a clean and fresh Hampton bed®, free WiFi, a flat-screen TV, and a generously sized workspace. There's always a friendly face, and free tea and coffee in the lobby 24/7, should you need some advice on things to do in Springfield, MA.
10.0 Excellent
Pros: Tha facility is clean and well maintained. The breakfast was good, the employees were friendly and helpful, they had a well stocked snack area with lots of variety. Beer and wine was available as well. The only negative was that they didn’t service our room one day. The price is right.
Cons: They didn’t service our room one day.i
7.0 Good
Pros: The hot breakfast and staff friendliness.
Cons: Only the beds. Were terrible uncomfortable. Woke up with 2 many aches.
9.5 Excellent
Pros: Facilities were sparking clean, staff super friendly and kids loved the pool! Great access to points of interest nearby.
Cons: Room could use another chair other than desk type. Travelled with kids so having an extra seat would have been nice.
8.8 Excellent
Pros: Breakfast had good variety but could have been replenished quicker as there were many guests.
Cons: See above.
9.5 Excellent
Pros: Clean room comfortable beds
Cons: Some pillows flat
8.8 Excellent
Pros: Reception staff was very helpful at check-in and with info for local attractions. Breakfast was good and staff worked hard to replenish dishes during rush period. Room was clean and comfortable.
Cons: Breakfast area too small for needs of crowd - insufficient chairs although there seemed to be space for more tables. No towels available in the swimming pool area.
10.0 Excellent
Pros: I stayed at 2 different Hampton Inns in 2 days. I found them to be very consiste and Pleasurable stay.
Cons: No
5.8 Okay
Pros: excellent breakfast
Cons: Non wellcoming dest clerk
8.8 Excellent
Pros: I liked the breakfast; the choices, the quality, the temperatures. I appreciated that the hallways and elevators were clean. The front desk staff was VERY friendly and helpful. After watching CNN on Saturday morning, I asked if another channel could be on the TV on Sunday morning. Anticipating it would be a news station such as Fox News, I was disappointed to see a sports channel showing. But then again, I didn't request a particular kind of channel, just a different one.
Cons: Didn't think the bed was as comfortable as I've experienced in other hotel stays. In fact I was not comfortable on it.
8.3 Excellent
Pros: breakfast was great and the Staff were helpful.
Cons: rooms and pool were small
6.3 Good
Pros: Good variety for breakfast but fresh fruit was not so fresh.
10.0 Excellent
Pros: Location
Cons: No hot tub
Overview Reviews
The Hampton Inn Chicopee/Springfield hotel is located at the Crossroads of New England, only minutes from Springfield with easy access from both the Massachusetts Turnpike and I-91. This upscale hotel was built with attention to detail, with granite countertops, fireplace and water fountain just as you enter the oversized lobby. Our Massachusetts hotel is also a great spot for your leisure travel. We offer an indoor pool, whirlpool tub, fitness center and sundeck and are conveniently located near Six Flags New England, Basketball Hall of Fame, The Eastern States Exposition Center (The Big E), Yankee Candle, Magic Wings Butterfly and the Dr. Seuss Museum. For corporate guests the Hampton Inn Chicopee/Springfield hotel offers complimentary wireless Internet access in the lobby area and have 2,400 square feet of banquet space for your meeting needs. Every guest is certain to enjoy our "Yankee Hospitality". We love having you here at the Hampton Inn Chicopee hotel in Massachusetts!
10.0 Excellent
Pros: Great location, everything about it is what I expect of a hotel!
6.8 Good
Pros: Breakfast was ok. Bed was ok.
Cons: Booking.com advertised this establishment having a hot tub and it did not. The lobby and pool was crowded with kids unattended by parents. The elevator was out of order. The pool was out of towels. Manager couldn't split my bill the way I had requested.
10.0 Excellent
Pros: Clean, convenient..:. breakfast included...free parking... Friendly, respectful staff
Cons: Nothing
8.0 Excellent
Pros: Love the bed, always comfy!
Cons: The bathroom needs some updating. Had a minor odor and floor was stained. Only a desk chair in the room. Would have like another chair.
9.5 Excellent
Pros: The breakfast was very nice and well stocked.
6.8 Good
Pros: Room was very clean
Cons: Ac wasn't working, very humid & warm in our room. We were offered another room with only one bed & a cot but it was late and we had already unpacked. We should have accepted the offered room. The heat made for a very restless, uncomfortable night, with little sleep.
8.0 Excellent
Pros: Staff very friendly. Hotel was off the highway and convenient for a one night stay!
8.3 Excellent
Pros: Location as a stopover
5.8 Okay
Cons: Window shades are light and dont close all the way
10.0 Excellent
Pros: Breakfast ❤️❤️❤️
Cons: Nothing!!!
10.0 Excellent
Pros: It was quiet, clean, professional, friendly, and beautiful! Kids had a blast in the pool! The whole family loved the breakfast!
Cons: Tub was clogged, handicap accessible room did not accommodate our needs... not wide enough for a walker or wheelchair, and tub not wheelchair accessible.
4.0 Okay
Cons: Not only did bathroom look grungy it was a handicap room and was disgusted that this was a handicap person would have to put up with
Overview Reviews
Enjoy Your Visit With Us in Ludlow, MA Conveniently located off I 90 MA Pike. Whether you’re coming to Ludlow for business or just for fun your room at the Holiday Inn Express Ludlow is your personal retreat. Your hotel room features stylish décor & amenities in your room to help you work, relax and make the most of your day. Amenities such as high-speed Internet, spacious work center with plenty of electrical outlets. We are just minutes away from outstanding shopping, dining, entertainment & all the adventures that the Pioneer Valley has in store. You can take a swim in our indoor heated pool, or energize in our fitness room. Located only 15 minutes from Downtown Springfield the Holiday Inn Express Ludlow, is also nearby to Bradley International Airport. We are close by to area businesses like: Solutia, Friendly Ice Cream Corp, Baystate Health, Westover Air Reserve Base, & many more. We are close by to Western New England University, AIC, Springfield College & many other local universities & colleges. Wilbraham Monson Academy is a short distance away as well. Start your day right & enjoy our free Express Start Hot Breakfast before you head out for a day of meetings or sightseeing. Experience real New England style when you stay at the 100 percent non-smoking Holiday Inn Express Ludlow. We require a credit card at check in, we will authorize 50 USD in addition to room and tax.
10.0 Excellent
Cons: Great staff. Clean everywhere. Pool Fridge Microwave :)
5.8 Okay
Pros: It was close to where I needed to be.
Cons: It was noisy. It is a poorly insulated for sound property.
9.5 Excellent
Pros: Staff was great! Breakfast was good.
Cons: No back parking lot behind building.
10.0 Excellent
Pros: Convenient and quiet at night.this is our go to hotel when visiting relatives in Massachusetts
Cons: On the second day there was no food or coffee left for breakfast at 8:00 .convi
10.0 Excellent
Pros: Room was clean. Bed comfy. Bathroom clean and had amenities. Breakfast was good and we appreciated the options including lite options.
Cons: N/A
7.5 Good
Pros: Convenient location. Clean facilties.
Cons: Breakfast not up to par. Uncomfortable, excessively stuffed pillows in bed.
9.3 Excellent
Pros: Nice hotel!
Cons: Door stop by tub, stubbed my toe.
10.0 Excellent
Pros: It was very clean and comfy beds!! It was a nice and cool room as well for these hot days! Also the staff was really nice! Easy check in and easy check out! It's very close to everything as well! Highly recommend anyone to stay here!!
10.0 Excellent
Pros: location
Cons: absolutely not
10.0 Excellent
Pros: Clean, well taken care of.
Cons: Some of the staff during the day were grumpy at reception. Cleaning crew were great! Night time employee was great!
10.0 Excellent
Pros: Better than expected. Nice room. Good variety of food
Cons: The orange juice--watery.
8.8 Excellent
Pros: breakfast has a lot of items. Everything fresh and delicious.
Cons: Shower curtain was smelly. Access to the hotel not good due to construction.
Hilton Garden Inn Springfield, MA - Springfield - Bedroom
12
8.4 Excellent (625 reviews)
Overview Reviews
The Hilton Garden Inn Springfield hotel in Massachusetts is located on the grounds of the new Basketball Hall of Fame just minutes away from downtown Springfield and other major attractions such as Six Flags New England, The Big E and Bradley International Airport. The hotel is attached to Chicago UNO's Grill for dinning along with five other award-winning restaurants all on the same grounds. Deluxe accommodations, friendly service and a relaxed atmosphere await our Hilton Garden Inn Springfield hotel guests. Certain to please the busy executive or leisure traveler to Massachusetts are our array of special amenities including: complimentary high-speed Internet access with secure PrinterOn remote printing, in-room hospitality center with microwave, refrigerator, coffee maker, two dual line phones with voicemail and data ports, large work desk, ergonomic chair, complimentary HBO and complimentary USA Today each weekday morning. The Hilton Garden Inn Springfield hotel features a heated indoor pool, whirlpool, fitness center and a 24-hour complimentary business center. The Hilton Garden Inn Springfield, Massachusetts hotel's restaurant, The Great American Grill, serves freshly prepared breakfasts daily. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. There are lots of other fun things to do while in town.Shoot hoops with the stars at the Basketball Hall of Fame. Ride Superman at Six Flags. Make your own candles at the Yankee candle factory. Touch live butterflies at Magic Wings. See the Cat-in-the-Hat at the Dr. Seuss National Memorial. View famous picture book art at the Eric Carle Museum. Experience award-winning performing arts at City Stage & Symphony Hall.or shop at Western Massachusetts largest Mall - only five minutes away from the Hilton Garden Inn Springfield hotel. The Hilton Garden Inn Springfield hotel is conveniently located close to area businesses including Baystate Medical Center, Friendly's Ice Cream, Spalding, Top Flight, Smith & Wesson, Lego, Peter Pan Bus Lines, Hasbro/Milton Bradley, Lenox/American Saw, MassMutual. Nearby colleges, Springfield College, Our Lady of the Elms, STCC, AIC, Bay Path, Western New England, Holyoke Community, Mt Holyoke, Smith, Westfield State, Hampshire, U-Mass & Amherst. ***** Everything. Right Where You Need It. *****
9.5 Excellent
Pros: It a great half way point from Vermont to Long Island
Cons: Had a problem at the pizza uno attached to the hotel...
7.0 Good
Pros: The location and breakfasts were fine
Cons: Several of your cleaning people do not understand a WORD of English. We had very little toilet paper left in our room, so we left the empty roll on the bathroom counter so they could see we needed some. We did not get any when the room was cleaned. When I went out into the hall later on to ask for some, the cleaning person did not understand what I was asking for!!! I had to act out for him what I needed; embarrassing as it was. Another time we came back to our room late one afternoon and it had NOT been cleaned yet. I found a cleaning person in the hall and asked her if our room would be cleaned soon. SHE HAD NO IDEA WHAT I WAS ASKING. She kept saying NO to me no matter what I said to her. Finally another cleaning person came over to us and translated. One would think that someone who does this for a living would at least be required to know the words CLEAN ROOM.
10.0 Excellent
Pros: Breakfast was excellent as always!
Cons: Maybe have the hot tub open till 11PM
3.0 Mediocre
Pros: Staff
Cons: Next to the train tracks which frequently was used in the middle of the night!
9.3 Excellent
Pros: Beds were comfortable Restaurant options nearby
Cons: Too much chlorine in the pool made it hard to breathe. Breakfast was expensive
8.8 Excellent
Pros: comfortable, close to everything, wonderful staff
Cons: handicapped room. not all breakfast items available after 9
10.0 Excellent
Pros: The bed was very high and I’m short but it felt amazing
Cons: The price for breakfast was a little steep
10.0 Excellent
Pros: The staff was inviting, friendly, and accommodating. The kids loved the gift they received at check in.
8.3 Excellent
Pros: Very nice place and facilities...very nice breakfast...very pleasant staff.. I would definitely come back and recommend..beds very comfy.
Cons: Bath tub did not drain properly
8.3 Excellent
Pros: Staff Mike and Nadia were amazing during our stay. Courteous and friendly.
8.0 Excellent
Pros: Clean, good parking
Cons: Property good
10.0 Excellent
Pros: The staff was very friendly and professional. Room was very nice and clean. Bed was super comfy. I would definitely stay here again!
Hampton Inn West-Springfield - West Springfield - Building
13
8.4 Excellent (383 reviews)
Overview Reviews
Enjoy the amenities that make the Hampton Inn West Springfield hotel the place to stay while visiting western Massachusetts. You'll enjoy complimentary high-speed Internet access, complimentary parking and complimentary HBO. Start your day with our famous breakfast buffet featuring a hot item daily. With our all new ''Cloud Nine'' bedding, a good night's sleep is guaranteed. Rain or shine, our hotel guests enjoy local attractions such as Six Flags New England, Yankee Candle Company, the New England Air Museum, the Naismith Memorial Basketball Hall of Fame, Magic Wings Butterfly Conservatory and much, much more. Located at the Crossroads of New England off of I-91 at Exit 4, our Hampton Inn hotel is easy to get to from any location. The Hampton Inn West Springfield hotel is surrounded by shops and restaurants and is minutes away from downtown Springfield, home to the new Massachusetts Mutual Convention Center. Whether in town for work or play, the Hampton Inn West Springfield's 125 stunningly renovated rooms will welcome you and our friendly, professional hotel staff will make your stay a memorable one. Hampton Inn West Springfield.we love having you here!
10.0 Excellent
Pros: The bed was so comfortable. The room was super clean.
10.0 Excellent
Pros: I requested a late checkout and the staff was able to provide with no issues
Cons: Water bottles available in the room would have been nice
8.8 Excellent
Pros: Lots of food choices in the area!
Cons: Breakfast was in a nook making it difficult to navigate. Especially with so many people trying to make cook or obtain their breakfast choices. Just sheer congestion. Also not sure how the majority prefers their coffee in the morning but I’m positive it definitely not hurt and old sitting on the warmer
9.0 Excellent
Cons: We were placed in a handicapped accessible room(we did not request it).My only issue was that the shower head was hand held with no way to attach it above my head to shower hands free - quite inconvenient and tricky to shower without sitting on the stool.
8.0 Excellent
Pros: Clean friendly convenient
Cons: Pool chairs were wet - bathroom door wouldn’t shut completely.
10.0 Excellent
Pros: Everything
Cons: No
6.3 Good
Pros: Needed a place to stay
Cons: There’s a lot work being done to rooms and hall
8.3 Excellent
Pros: Good variety of breakfast items. A very comfortable king size bed with what appeared to be a couple of different types of pillows. A springy pillow and a more plush pillow.
Cons: The bathroom shower head did not have optimum even flow of water. Clogging up? May just need maintenance. Although had plenty of hot water and good force. Saw some scraps of paper in hallway from lobby to the back of the building. Also large floor mat askew. Looked sloppy whereas other parts of building looked clean.
9.3 Excellent
Pros: The staff were the friendliness I’ve ever encountered. Every time I left the hotel or came back every staff member stopped to say hello- wether it be a grounds keeper- laundry person- house keeping. I stayed for 3 nights during my daughters graduation and the service I received enhanced an already happy affair!
Cons: The only draw back pool area wasn’t open...but also left a messy a start contrast to the rest of the grounds which were kept clean and manicured ...but of an eye sore. Area is a little rough but hotel was a stand out and I could tell they put the effort to keep property safe...
10.0 Excellent
Pros: The breakfast was hot and tasty!
6.8 Good
Pros: The staff was helpful as they provided me with toothbrush, shaving cream and detergent for laundry. The staff also allowed us late checkout till 2.30pm.
Cons: The building is old and not well maintained. The door cannot be opened properly. The carpet looks run down. The breakfast is with very little choices for vegetarian.
10.0 Excellent
Pros: Overall a very good experience. I booked mainly for the outdoor pool which was very nice and was open until 9pm. The breakfast was very good and the staff were all very friendly. I would definitely stay again.
Overview Reviews
Experience the benefits of seamless travel at Sheraton Springfield Monarch Place Hotel. Ideally situated downtown in the lively Metro Center area of the city, our hotel welcomes you with refined accommodations, thoughtful amenities and elevated service. Whether you're here for work or to visit nearby attractions including the Dr. Seuss Museum, the Basketball Hall of Fame or Six Flags New England, you'll find everything you need to thrive. Stylishly appointed rooms and suites offer carefully considered amenities like complimentary Wi-Fi, deluxe bathroom products and our Sheraton Signature Sleep Experience. Start your day with a coffee at Starbucks® or a meal at PICKS Restaurant, or join friends for a bite and a drink at MVP.pub, our vibrant sports bar. While you're here, you can work out in our fitness center, swim in the heated indoor pool or host a transformative event in one of our striking venues, including one of the largest ballrooms in Springfield. We're looking forward to making your stay special.
8.0 Excellent
Pros: Easy to drive in and out.
Cons: Charge for parking. Under door blockers installed incorrectly.
7.0 Good
Pros: Pool onsite and friendly staff for most part. Rooms were well worth the price.
Cons: Parking fee in hotel garage was not clearly marked. Was told by staff, it became a fee a couple weeks earlier by Marriot. Pool attendant ignored complaint about a couple who played very LOUD music in the pool area. We left early from pool because of it.
10.0 Excellent
Pros: The rooms are amazing. Beds are like heaven.
Cons: The parking cost should be included
9.0 Excellent
Pros: amazing and we got an upgrade
Cons: everything was great
8.0 Excellent
Pros: Nice room, comfortable bed.
Cons: Parking cost $18 extra.
8.8 Excellent
Pros: The room was clean, comfortable and spacious. We had a corner king with views of monuments and the water. The bathroom shower was large with a rain shower head. Quiet, convenient to local restaurants and the casino. Good quality for the price.
Cons: Price for parking in hotel garage is high considering what they charge for rooms. You can park for free on the surrounding streets.
10.0 Excellent
Pros: the staff were friendly the room was spotless the traffic from outside could be heard maybe sound proof the window if possible but all in all I enjoyed it
10.0 Excellent
Pros: Amazing staff would recommend 1,000 times
10.0 Excellent
Pros: The check in was quick, friendly and efficient!! A fire alarm went off in the morning and the management were super nice and apologetic about it. Even offered to go across the street and get us a morning beverage from Starbucks! Will be back!
8.0 Excellent
Pros: Great location!
Cons: Maybe need some better attention to maintenance. Sink didn't drain.
2.0 Mediocre
Cons: Microwave and frig looked like it came from junk yard.
10.0 Excellent
Pros: We wanted a good location for the WWE event and it was more than a perfect location plus the price was perfect.
Cons: Everythind was 100% perfect.
Overview Reviews
Hotel's Amenities in West Springfield, MA, ensure comfort. Set along the Connecticut River in West Springfield, MA, this hotel is in the ideal location for every traveler. The Candlewood Suites West Springfield hotel's location makes it easy to get to destinations because we are located near the intersection of I-91 and I-90, and less than 30 minutes from three different airports. The hotel's setting in West Springfield is perfect for all business travelers. Guests staying at the hotel have access to multiple large businesses like Baystate Health, MassMutual, Mercy Medical Center and countless more. Also he greater Springfield area is home to more than 15 universities and colleges. If leisure is the reason for your stay, the hotel's location is near Six Flags New England, one of the largest theme parks in the region, the Basketball Hall of Fame, Eastern States, MGM Casino and serveral museums including Dr. Seuss. The hotel's property is just two miles from the MassMutual Center, which hosts many concerts and events. Eastern States Expo is nearby which features horse shows, trade shows like EASTEC, and the "BIG E." Guests can grill out in the gazebo, relax in the whirlpool and heated, indoor pool or the 24-hour Fitness Center with all brand new equipment. We also have the Cupboard featuring complimentary Maxwell House coffee. The Candlewood Suites® West Springfield hotel's amenities ensure guests "Consider Us Home".
8.3 Excellent
Pros: The morning manager was a doll.
Cons: Night manager needs to be a little more nicer
5.0 Okay
Cons: The hotel must have booked several rooms for a construction company. The parking lot was full of large trucks and equipment with no place to park. Workers had no respect for the business traveler. The owners of the hotel had to no this!
9.3 Excellent
Pros: Very friendly and accommodating staff. Great place for the money, great value!!!
6.3 Good
Pros: Laundry didn't work and messed up my day.
Cons: Laundry that worked properly
3.8 Mediocre
Pros: Kitchen was convenient
Cons: Small uncomfortable beds Pullout bed was very uncomfortable Expensive for the area Need for repairs is very evident
8.8 Excellent
Pros: Overall it’s close
Cons: Na
3.0 Mediocre
Pros: They cleaned our room after 5 days, even though they said we were not entitled to a room cleaning
Cons: Scammers!!! They charged us rack rate and did not honor our rate from booking.com. Almost three times the rate when it was booked! Scam!
4.3 Okay
Pros: Bed and linen were comfortable. Kitchen was awesome.
Cons: From the moment you enter, there was a musty odor which extended into the elevators and throughout the common areas. I work in the industry and could tell it was industrial cleaners or deodorizers trying to mask old carpets and fixtures.
10.0 Excellent
Pros: It was very easy, all pre-paid, easey peasey!
8.3 Excellent
Pros: candlewood is one of my best choices while i stay in usa. love it’s kitchen, location, free parking, and spaciousness.
Cons: hope all receptionists could let guests feel welcome. a simple smile and hi is everything, sometimes.
10.0 Excellent
Pros: Tht pool water was warm relaxing was amazing night
10.0 Excellent
Pros: The overall experience was luxurious, we would recommend a thousand times over!
Cons: Absolutely wonderful experience.
Overview Reviews
Short-term and extended-stay travelers agree that Residence Inn West Springfield is the top choice of hotels in West Springfield, MA for comfort, convenience, and value. Our hotel is located between I-91 and U.S. Route 5 only minutes from Six Flags New England, The Naismith Memorial Basketball Hall of Fame, and Westover Air Force Base. We're less than a mile from the Baystate Medical Practices and less than seven miles from Vibra Hospital of Western Massachusetts and Holyoke Medical Center so guests can stay close to their loved ones. Enjoy spacious accommodations with separate living, sleeping and dining areas, fully equipped kitchens, HDTVs with premium channels and well-lit work areas. Our Residence Inn West Springfield hotel also offers free Wi-Fi, hot breakfast daily and The Mix evening social three nights a week. We look forward to welcoming you to Massachusetts and being your home away from home.
9.3 Excellent
Pros: The gal was helpful at the desk, she made arrangements to get a a room with a separate bedroom
Cons: Booking sold us a suite with a separate bedroom. When we arrived it was a studio suite no bedrooms! we were disappointed then the gal arranged things so we had a suite with a bedroom
8.0 Excellent
Pros: The fireplace was a nice touch.
Cons: probably not the hotel's fault but someone kept ringing our room phone every 15 minutes from 3-6am.
10.0 Excellent
Pros: Clean, warm and friendly staff! Breakfast was yummy!! My kids enjoyed the pool!
Cons: There wasn't much to complain about! We were on the first floor, so we did experience a few ants. I was a bit shocked to have to pay for parking, daily. Never came across that with Marriott. The enterence to the street off Riverdale REALLY needs to be repaired!!! Huge pot holes, accident waiting to happen.
9.5 Excellent
Pros: Kitchen in room was great. Clean. Recently renovated.
7.0 Good
Pros: Nice hotel; good value.
Cons: Only downside was the hotel was under a major renovation. So, there was a lot noise in the daytime hours.
4.0 Okay
Pros: No pool and too many people
6.0 Good
Pros: I liked that everything was updated
Cons: I did not like the beds did not like the breakfast and did not like the fact that we had to pay for parking!!! I did not like that the room I booked was supposed to sleep food. Only 2. There was no pull out couch.
8.0 Excellent
Pros: Great breakfast and staff.
Cons: It had construction going on. We heard the trucks in the morning.
10.0 Excellent
Pros: Great place
Cons: Having to pay for parking 10 per day..also need smoking rooms
5.8 Okay
Pros: Bed was comfortable
Cons: The room we got was not the one I booked online. We were supposed to have a king bed with sleep sofa and was told they dont have ANY rooms with sofas. They did bring up a twin air mattress for my 10 year old though Also the pool and hot tub were being renovated so they were not available. They pretty much told me booking.com has outdated information.
7.5 Good
Pros: Property was very clean and modern. Shower was excellent.
Cons: Walk way needs repair.
4.0 Okay
Cons: I was never notified that the hotel was under renovations. When my family and I arrived we were told the pool and the gym were unavailable for use due to renovations. The room was also listed as having pull out bed and that wasn’t available either. The night manager said the hotel should have taken that off the website. The room also didn’t have and soap or lotion in the bathroom. When I called down to the front desk for more towels, soap and lotion the night manager replied with “yeah, I got your back.” And then never brought anything up! Our reservation was for three nights and four days. The room was never turned over. We weren’t replenished with towels, toilet paper, or tissues the entire stay. Even with the renovations made, I wouldn’t recommend staying based on the awful service.
Overview Reviews
The La Quinta Inn & Suites Springfield has been awarded the 2017 TripAdvisor Certificate of Excellence award.The La Quinta Inn & Suites Springfield Hotel, Massachusetts is the ideal location for family fun or a business excursion. Located at the junction of I-91 and I-291 in Downtown Springfield (the only hotel in Downtown Springfield with free parking), guests are just minutes away from some of Western Massachusetts' greatest claims to fame: Dr. Seuss Memorial Sculpture Garden, the Basketball Hall of Fame, The Big E, Eastern States Exposition and Six Flags New England. The La Quinta Inn & Suites Springfield is also close to Smith & Wesson, Mass Mutual Center, Springfield College, American International College, Western New England University, Big Y, Westover Air Reserve Base, Chicopee and Hasbro offices are just around the corner. A long day must be started on the right foot! Here at the La Quinta Inn & Suites Springfield, we will treat you to our free Bright Side Breakfast. Experience your favorite breakfast foods with a few treats like hot fresh Belgian waffles, eggs, bacon or sausage, pastry and fruit. Prefer to burn a few calories before breakfast? We have just the place for you! Take a dip in our indoor heated pool or a quick cardio and weight routine in our fitness room on the treadmill, elliptical or universal weight machine. No matter how you get your morning started, we will help you get the day going right. If you find yourself having to do some work while at The La Quinta Inn & Suites Springfield, we have a 24 hour business center with desktop computer and printer plus free high-speed wireless internet throughout the hotel. Every day must end; so let it end on a high note. The La Quinta Cantina is open Tuesday – Saturday nights and it is perfect for a cocktail after work and light meal. Menu item highlights are the Smoked Turkey Panini, Bourbon Wings, Fire Braised Chicken Salad and BBQ Hog Wings. When you are done, retreat to your modern and comfortable guest room for some rest and relaxation. Plus all of our rooms have a microwave and refrigerator for you convenience. Planning a meeting or function? With over 7,000 square feet of meeting space and scrumptious catering options, your event will be worry-free.The La Quinta Inn & Suites Springfield will be in your dreams! Fresh breakfast, Simmons Beautyrest beds and a great fun-filled location - what more could you want for your family vacation or business trip?
10.0 Excellent
Cons: Breakfast is not good
10.0 Excellent
Pros: Everything was great (room, cleanliness, services, breakfast, food menu, location).
Cons: No
7.0 Good
Pros: Great location and price. Very noisy. Thin walls. Surrounding rooms filled with large amounts of people.
10.0 Excellent
Pros: Best beds and the breakfast was great especially free!!
Cons: Small bathroom
9.0 Excellent
Pros: Per friendly
8.0 Excellent
Pros: The rooms look like they have recently been updated. Beds were comfortable. The microwave in the room was a huge bonus. I was able to pack our dinner in a cooler and warm it up in our room.
Cons: Pool was busy and the space was loud.
8.0 Excellent
Pros: Breakfast was great
Cons: Small bathroom
10.0 Excellent
Pros: Great location, very nice rooms
10.0 Excellent
Pros: Once I found it, it was as depicted in the pictures, neat, clean, staff friendly. The night clerk apologized about not being able to give me directions.
Cons: The night person could not give me directions from the interstate....finally found it by going to a Quality Inn and they gave me directions!!!
8.0 Excellent
Pros: Distance from 6 flags, price, value, indoor pool good breakfast
Cons: Guests were loud
4.0 Okay
Pros: Better location
10.0 Excellent
Pros: clean good variety of breakfast items plenty of free parking easy to find from the highway
Cons: the chair in my room should be cleaned or replaces, the arms of the chair are showing age and dirt a better variety of fresh fruit at breakfast please
Best Western Springfield West Inn - West Springfield - Building
18
8.1 Excellent (950 reviews)
Overview Reviews
When the Eastern State Exposition is calling, nothing beats a stay at this quiet West Springfield, MA hotel where every guest is treated like a VIP. Duck into the Basketball Hall of Fame for some much-needed fan-faring. Head over to the nearby Six Flags® of New England for thrills, rides, and some of the best shopping and dining around. No matter what brings you to this part of New England, from an event at MassMutual Center® to a quiet and romantic getaway, staying at the cozy West Springfield, MA hotel is a must. If you’re searching for hotels in West Springfield MA with easy access from Highway 90 and 91 then our hotel is the perfect choice. Whether heading to a business meeting or a local attraction the Best Western Springfield West Inn is centrally located. The Connecticut River is to the back of the building, and an ideal backdrop for couples on an intimate vacation. However, the property is also close to the Eastern State Exposition and the Big E, so whether you prefer to stay in or explore, there’s always something happening nearby. The Bay State Hospital is conveniently close to this West Springfield property, and staff members warmly welcome healthcare workers, medical tourists and visiting loved ones. Business travelers with Hood Corporation consider this their second home, with each guestroom equipped with all the amenities to make extended stays comfortable. If you’re here for business, be sure to take some time out to discover the joys of nearby Six Flags® New England! Travelers come from all over to discover this jewel of New England. From the local horse shows to some of the best seafood in the state, start planning your trip by choosing the most accommodating hotel. Every member of staff is committed to making your stay the best it can be, from the minute you arrive until the speedy and friendly checkout at this West Springfield hotel. Book your upcoming stay at Best Western Springfield West Inn today! Enjoy your stay.
9.5 Excellent
Pros: Breakfast was varied: a wide selection. Eggs, waffles, muffins, bagels, cereal. Staff at front desk was very helpful, friendly and attentive. Truly made my stay special. the swimming pool is very clean and large. Perfect temperature for swimming. Lounges and umbrellas at the side of the pool. Nice little exercise room, with free weights, treadmill. Very good air conditioner and a tv in the work out room Room was comfortable. Beds, bathroom very nice. TV ok. good internet connection. Pool is open til 10 p.m. That's good if you arrive late. The rooms were quiet.
Cons: I wished that the pool opened earlier. It opened at 10 a.m. checkout is at 11 a.m. The A/C is my room was not cooling the room to my satisfaction. However the woman Lori, at the front desk, wrote that down and would address the issue with maintenance.
4.3 Okay
Pros: Nothing.
Cons: Breakfast area was too small, toaster was broken and food was marginal.
4.3 Okay
Pros: The place smelled horrible.
Cons: Update. Did not smell or feel clean.
10.0 Excellent
Pros: Room was spotless!
Cons: Could have had more variety at breakfast buffet.
9.5 Excellent
Pros: professional and friendly management, very accomadating. I give them my highest rating and thanks!
Cons: parking lot
10.0 Excellent
Pros: Prompt, efficient, and easy check-in, staff was very friendly, free hot breakfast, free and convenient parking, good tv channel selection, room was comfortable, temperature was comfortable, plenty of hot water, had hair dryer and iron
Cons: free internet was weak
10.0 Excellent
Pros: Ease of location
6.8 Good
Pros: The gentlaman in the breakfast room was a wonderful representative of Best Western.
Cons: The woman that checked us in looked and acted like she hated her job. Terrible representative for Best Western
10.0 Excellent
Pros: Front desk guy was friendly & very helpful. Went out of his way to help us.
9.5 Excellent
Pros: Hotel was well maintained. Had a nice pool too. Liked the laundry.
Cons: Clean up around outside
9.3 Excellent
Pros: The room was very clean.
Cons: The toilet did not flush well. The breakfast area ran out of food.
1.0 Poor
Pros: I did not like this hotel.The staff brought us only 1 flat sheet to replace the dirty fitted sheets for this room and made us make the bed. The other bed was left with dirty sheets. I slept on top of bed.
Cons: It does not deserve a 2 star rating. The sheets on both beds were visibly dirty. The A.C. was not clean and had visible mold spots on vents where air blows out. There are no high chairs in breakfast area.
Tower Square Hotel Springfield - Springfield - Building
19
8.0 Excellent (443 reviews)
Overview Reviews
Located in Springfield (Metro Center), Tower Square Hotel Springfield is within a 15-minute walk of MGM Springfield and Naismith Memorial Basketball Hall of Fame. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Springfield? This hotel features 15170 square feet (1409 square meters) of event facilities. Self parking (subject to charges) is available onsite.
10.0 Excellent
Pros: Very friendly staff and well equipped hotel
6.8 Good
Pros: Clean friendly
Cons: Very pricey no pool
9.5 Excellent
Pros: The beds are so so comfy and the hotel itself is very pretty the front desk staff were awesome the view from our room of the city was great at night.....as far as we could tell our room and the hotel itself were very clean...
Cons: The cleaning lady started knocking on our door which had the do not disturb sign on it at 10am waking us up and then proceeded to do so again 3 more times before we actually checked out at 1130.....but the guy at the front desk comped our parking so it was made right ...and we brought our Amazon fire stick so we could watch Hulu or Netflix and there was HDMI ports to plug if into but unfortunately there was no button on the remote to actually change the input source from the cable to the HDMI port so we were unable to use it....they should make a way for travelers to use things like fire sticks, rokus, video game systems ect. Bc for us it wasnt a huge deal we couldn't use it for one night without our kids, but if we were staying longer or had our kids with us it would have been a deal breaker for staying at this location based on not being able to access our devices on the TV...and more pillows.....I cannot stress the importantance of excess pillows without having to call down and ask....the pillows are smaller in size so the 2 per person plus the one per person extra in the closet wasn't enough at least 2 extra per person in the closet would be amazing....paying an extra $17 for parking when your already shelling out AT LEAST $140.00 for your nights stay is EXCESSIVE....and there was no advertisement about the breakfast offered in the restaurant inside the hotel....if there has been a menu with a listing of what's served we may have considered going.....the stores in the shopping plaza close wayyyy to early.....they should consider making the CVS and Dunkin donuts either open 24/7 or at least be open passsed 9pm....
7.5 Good
Pros: The location was amazing. Walking distance to lots of good restaurants and the casino.
Cons: The reason we chose this hotel was for the pool and hot tub, both of which were closed. Also the ac hardly worked at all.
8.0 Excellent
Pros: The location was the best. Close to all the attractions.
Cons: The noise from the highway.
7.0 Good
Pros: My booking was held up due to my group and I got the last room in the hotel. I knew there would be a penalty for the late arrangements. The room price was about double what I would have paid. I would have liked be informed when a cheaper room was cancel
Cons: I usually get a printed bill on my last day, but this time did not. I don't like surprises and will have to see if there are any. I might yet have complaints if there are unexpected charges.
7.5 Good
Pros: No coffee in the lobby in the morning was a disappointment. Everything else was good.
8.8 Excellent
Pros: In town for lacrosse tournament. Staff at the hotel was very professional and polite. They Greet you every morning as you stepped out of the elevator with a smile. I would stay at this location again.
7.5 Good
Pros: The room was clean and the bed was comfortable
Cons: There wasn't a channel guide and guest info in the room.
10.0 Excellent
Pros: Everything
Cons: None
10.0 Excellent
Pros: Just a great experience all the way around
5.0 Okay
Pros: Location was great
Cons: Older hotel, in need of renovations.
Comfort Inn & Suites - West Springfield - Building
20
7.8 Good (421 reviews)
Overview Reviews
Get rested and ready for anything at the Comfort Inn and Suites hotel in West Springfield, MA near Springfield College. Our hotel located off Interstates 90 and 91 near Old New-Gate Prison and Copper Mine, Naismith Memorial Basketball Hall of Fame, Yankee Candle Store, MassMutual Center Arena and Convention Center and more. Guests enjoy free WiFi, free breakfast, free coffee, guest laundry facilities and copy and fax services. Relax in our spacious guest rooms, all of which feature refrigerators, microwaves, satellite TVs, coffee makers, hair dryers, irons and ironing boards. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
7.5 Good
Pros: All good
Cons: Nothing
9.5 Excellent
Pros: breakfast was good
Cons: the pool was very crowded I did not go in. I was looking forward to relax in the pool area but with all those people specially kids it was no room for other people.
7.5 Good
Pros: Pool breakfast check in check out fast
Cons: Nothing it was fine
6.3 Good
Pros: The Breakfast was good as well as the server Front desk was great
Cons: The room was updated but not as clean as it could be -when moving bedding at base of bed there was food in wrappers and fruit loops under bed. The sheets and bedding appeared clean as well as the surface areas of room
10.0 Excellent
Pros: It was very convenient when I dropped my daughter at Westfield for orientation
7.5 Good
Cons: Refrigerator was loud.
9.0 Excellent
Pros: Price Bed comfort Shower Breakfast Quiet room
8.0 Excellent
Pros: Overall the hotel felt clean and the staff was very friendly. I liked that there was an indoor pool and free continental breakfast. The beds were very comfortable.
Cons: The hotel is a little dated, but it was nice enough.
7.5 Good
Pros: The the fact that there was a hot tub and a pool and also the area,nice n quite,
Cons: The stay was gd,I really enjoyed myself
8.0 Excellent
Pros: Nice location, near highway but set off in a quiet area. Variety of restaurants to choose from for dinner.
Cons: Overall we were satisfied and no complaints.
10.0 Excellent
Pros: Nice friendly.helpful employees
9.5 Excellent
Pros: Staff was extremely friendly and helpful. Rooms were clean and comfortable. Location was nearby to restaurants.
Cons: The iron in our room was broken. Also, while not in any way the fault of the hotel people on our floor were smoking marijuana so the hallway was often odoriferous.