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The staff was extremely accommodating and the facilities were gorgeous. The staff did everything to help us book cars, make spa appointments, and served us dinner even when the restaurants were closed for the day. Breakfast/coffee was very good as well. Although the internet was free, it was very spotty during the night time in the room and on the hotel grounds.
staff, food, pool
The grounds were beautiful; rooms were lovely; the staff was extremely helpful. We wished we had more time to spend here.
Very friendly staff. Verry convenient location.
Great room. The Taverna was excellent for eating and modestly priced. Staff were all friendly and helpful
The greatest treat was the beautiful pool overlooking the Tuscan countryside. We also appreciated the helpful staff and very pleasant breakfasts. Our room (an unexplained free upgrade!) was spacious and very well-appointed.
Very helpful and attentive staff, not afraid to admit when they made a mistake. Great value for money a wonderful room with excellent service No
tranquillity no safe
location, size of the room and infinity pool
Il Patriarca is a fine and elegant ancient Countryhouse. We loved the rooms and their classical style. The garden and its wood are delightfull. The Hotel staff was very friendly and helpfull. Once we had dinner in the Gourmet-Restaurant and we were suprised to be the only guests there - especially because it was a fine dinner. Twice we ate in the Trattoria - that was o.k but nothing really to remember. To summarise it: a fine Hotel with decent prices - we wondered how they can survive. Il Patriarca has a fine Breakfast-Buffet, but unfortunately nobody's responsable to refill it. When you are an early bird that doesn't matter but when you are a longsleeper that is annoying.
Small friendly atmosphere Bugs
The swimming-pool is wonderful, but all the rest was mediocre The service was not worth 4 stars
very nice hotel in a beautiful italian town on the countryside. On a business trip, it gives you energy for the day after staying in such a cosy place.
good restaurant.excellent service.helpful staff.
very pleasant surroundings . staff helpful.restful and lovely location poor breakfast. cold 'hot' choice and synthetic fruit juices
location,cleanliness,service,good restaurant,large quiet room
Overall, I liked thehotel very much. breakfast
Good location. Confortable and beautiful.
Beautiful old building - very elegant and gracious, with a walled garden entrance. Cappuccino machine at breakfast!
Location, staff, restaurant, view parking
The Welcome. The immediate atmosphere. The high quality of interior design. The room. The staff. The inovative cuisine. We all loved it and will return. not applicable
I went for a friend's wedding. Fantastic location, beautiful clean hotel, staff very friendly & helpful, great food.
The hotel was easy to access, the owners were friendly and welcoming and the hotel/room was clean and comfortable. The restaurant was reasonably priced and the food good.
This is a family run operation. The Husband-Wife duo are a most generous and kind couple who do everything to please the guests. It is a relatively big hotel, yet this beautiful couple allow nothing to fall through the cracks. I am very pleased. Maybe the shower part was a bit deficient. But the service was so great that I am happy that I stayed at Rosata.
We enjoyed the whole atmosphere of the hotel. Very well themed and everything was exactly how you would imagine a tuscany hotel to be like. We also had an excellent dinner in the hotel restaurant having it served whilst sitting in a converted fiat car!.
Lovely location, excellent food, beautiful room... We will be back!
Beautiful location. Staff were very helpful, friendly and professional. Excellent facilities - rooms were very comfortable.Food was superb.
This hotel, which is part of a winery, is perfect spot to relax, enjoy the gorgeous scenery, have delicious dinners and wine, and just enjoy the surroundings. The owner, Guiseppe Olivi, and his staff are exceptionally warm, friendly, helpful and efficient. A perfect spot for a relaxing week-long stay. This was one of the very nicest hotel experiences in my entire life, and I have travelled to 80+ countries so far. My only comment is that the music CDs in the dining room and patio could be changed more often.
Excellent food and wine at good value. Very relaxing and good base for exploring Tuscany. NA
Fantastic location in Chiusi, right beside the town and great base for walking about the town. room was very clean and despite no aircon the rooms were cool and comfortable It's a little basic, but you get what your paying for. No breakfast included and not offered at the desk on arrival as an option. Hallway on the second floor smelled very strongly of cigarette smoke. Maybe pick a different floor
Location was acceptable and near several good restaurants. Staff was friendly and accomodating. Did not like having to park in public parking are so distant from hotel
Our stay in room 12 was most pleasant. A corner room with small balcony giving a view of the nearby countryside. Huge bathroom with tub and all the amenities. Although the hotel has no bar, a breakfast of hot drink and a pastry was provided gratis at a bar located two steps away. The room was certainly large enough but could have used more flat surfaces on which to organize personal posessions. It did not bother us but be forewarned, the hotel has no elevator.
The manager was extremely friendly and helpful, giving us a lift to the office of the rental car company. This had moved from its expected location and he helped us find the new location. Without his help we should have been in considerable difficulty.
Location is great. Owner was very helpful. Room was clean and comfortable and most of all, air conditioned.
I enjoyed the friendliness of the staff and the location in Chiusi. The hotel was a little sad in terms of decor, just lacking maintenance such as painting the entryway.
It sutted us very well
The owners of this family-run hotel are welcoming, professional, and very helpful. I came here as part of a painting holiday, so for me a light, attractive room with a good view was important. Roberto kindly showed me a few available rooms, to let me choose. Individual rooms here offer different characteristics, e.g. more space, cool and quiet at the back, most up-to-date bathroom, finest panoramic views - so it's worth expressing any preferences you may have. The hotel was spotless throughout, pleasingly old-fashioned and well cared for. I enjoyed a comfortable, relaxing stay and would happily return. There are little cafes and restaurants within a few minutes' walk and this is well placed for strolling around the old town. Grazi!
Very nice room, they let me choose. Nice owner, helped me with my luggage and gave me a lift to the station on my way home. Great breakfast by choice in the cafe at the next corner, paid by the hotel because of my long stay. The hotel is located 5 minutes on foot from the Duomo and 5 minutes on foot from the bus stop to other Tuscan cities. Value for money excellent considering it is Italy. The shower is not separated within the bathroom, so that you water the whole floor, but I learnt to deal with it. There are lots of stairs to the rooms, so it might be difficult for some people (it wasn't for me).
Just 300 mt away from the city center makes this place a very relaxable one (in summer, the village has lots of people in the streets at night). Given it's nature, breakfast (the only meal that we've had at the hotel) could be improved, not only in variety but also in the nature of the products available (more natural/local products).
It is a lovely hotel in a quiet location close to a charming non touristy town. The pool and gardens are very attractive as are the bedrooms and public spaces. The breakfast was very ordinary and not good quality. The restaurant was effectively closed because it was being prepared for a wedding on the coming Saturday (we were there Monday and Tuesday). That was very disappointing.
The grounds were beautiful, staff were very friendly and the restaurant was good. Again, I didn't like being misled about the availability of a pool. It was big factor in our choice and it was a big dissapointment. The website should clearly state the dates the pool is in service (after June 15th)
We enjoyed the beautiful, secluded and relaxing/stylish environment of the Arco, with its pleasant pool and interior areas. Good local access to many places of real visitor interest. We were pleased to use the Arco restaurant two nights but the choice of food was ultimately a bit limited.
The setting was beautiful; the staff attentive, friendly and helpful. The pool could have been a bit cleaner and it was not heated. It was OK, however, just not quite as nice as the rest of the hotel.
The most important aspect of this hotel is the friendly, almost 'family'-atmosphere you get from the owners. The kitchen is excellent. No effort is too much for th owners concerning service, information, help, ... Lovely place with great views, and the house is a really cosy, romantic place. Very near to the great Wineroutes in Toscany and a good basis for visits to Sienna, Orvieto, Perugia, ... We'll go back! The menu in the restaurant is a bit small if you stay for more than a week, as we did.
Bedroom clean,staff friendly and (helpfully)spoke good English The room we stayed in(16) had a very small shower. I am of average build and if I stood in the shower I could not actually turn around or bend down. Make sure you don't drop the soap!!!
Family owned hotel. You can even order dinner that will be cooked and served especially for you! Our family with two older and two younger children spent around 90 EUR for dinner.
The Staff was very helpful.