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Front desk staff was very helpful and friendly. The room was clean and the bed was very comfortable. Breakfast was kept stocked till 9am; never told 'we are out of that'. The pillows were a bit flat, but there were lots of them so we tripled up on them. The phone in one of our rooms didn't work (room 134)
Nice gazebo area My room didn't have any hot water in the shower.
The staff was friendly and the breakfast was good. Our door showed evidence of having been rammed in by police, 3 dents on the outside of a metal door and it didn't close at the top. The pool was drained.
Very friendly staff and conveniently located in city. Staff provided great suggestions on places to eat. The room air conditioning / heater unit was loud.
Location and housekeeper was truly god sent, they should thank her for her services, without her they would have been lost they weren't ready for that many patrons, I don't believe Yes that the room smelled, even thou it was non smoking, the lamp shades were broken, worn and clearly in need of being replaced, the water pressure was almost non existent and not one ice machine worked, and my keys continued not to work all three days
Location Room wasn't very clean, facility was old and run down.
Big pool The room was very hot when I arrived and nasty. There was no hot water and the breakers tripped every time we tried to use an appliance. The staff was not helpful and the manager was even worse
Nothing No hot water, lost or reservation and had to stay in a smoking room, no internet connection as advertised and tv went out and they did nothing about it. Room was very out dates and carpets were torn and coming up.
Loud music outside. No coffee. Badly stained carpet. Broken lamp shade. Door seemed very loose like may have been kicked in before. No remote for tv. Broken desk.
The friendly staff None of the keys worked on doors and the room we was in had a issue with the bathroom
Location staff Room smelled it stank
For the price we paid it was a very good motel. The staff was very helpful. The outside of the toilet was not as clean as it should have been. We weren't there all that long so didn't complain.
I was looking for an inexpensive room near the New Bern/Vanceboro area where my girlfriend and I could have a quiet Valentine's Day getaway, and the Magnuson was perfect. The room was nice and clean, nobody bothered us, and they actually still allow smoking in certain rooms (which was a plus considering the cold weather.) It's definitely not a 5-star resort, but it's not a shady flophouse either. I would not have a problem bringing children there, but we definitely felt that this was a great place for grown people who don't need chocolates on their pillows to cut loose and have a good time without being judged or frowned upon.
The staff was excellent. There were major issues in our room: Coffee Pot, Alarm clock, and Phone didn't work at all and the air conditioner wasn't cooling the room as it should but when I spoke to the front desk attendant she immediately changed our room. The second one was excellent. No issues. Quiet place to stay. Convenient to Pamlico River. I didn't care for the fact that there was no elevator and were booked on the second floor.
Had a pool Breakfast was pretty good Front desk staff was friendly Beds were comfortable and clean Hallway smelled bad Dehumidifier for the hallway was plugged in in our room Bathroom was outdated and had some lime buildup
One of two places in Washington that allows pets, somewhat dated but clean, friendly staff and no problems to speak of Breakfast is coffee and a small muffin so you may want to find some other place to eat if you're hungry, located at a busy intersection but I didn't hear any traffic during the night, mattress was a little hard
Staff was very friendly, smiling and helpful. The location was exactly what we needed and it had very comfortable beds. Nothing fancy, just a clean comfortable room and breakfast at an affordable rate - just what we needed. I booked under Comfort Inn and was surprised my GPS took me to a Quality Inn. The hotel had just been rebranded and was undergoing upgrades and some construction to add a third floor and elevator. That didn't bother us at all. But the coffee was terrible!
Stale air, stuffy room, feeling of dampness.
The location was fine perfect but the beds did not smell clean and I Couldn't Believe I had to sleep on them!! Very disappointed at how grungy it looked and there were cigarette ashes in the tub and the sink which I had to clean! NEVER AGAIN!! The room ,smell,bed linen...very disappointed!! Very unclean with ashes in the sink and tub so I know it wasn't sanitary!! NEVER AGAIN!!!
Breakfast was good. The facitilty drastically needs to be remodeled. The business center is a desk in the lobby. The workout room had a treadmill and eliptical of which neither worked. The place appeared clean but just smelled old.
When I check in lady at front desk was every nice and give me a greeting as if I was family. Can't remember her name but she works overnight shift because we checked in late. Rooms need to be more updated. No vent in bathroom. If you go number 2 whole room smells. Bathroom is small as well.
Staff was very polite & attentive This is minor, but the channel selection on the tv was limited - and there was not an accurate channel listing.