Villa Cenci Relais Masseria

Some guests found the bed sheets a little scratchy, but overall, the rooms are clean and peaceful, providing a comfortable stay.

The hotel offers an incredible breakfast with gorgeous fruits, pastries, and fresh juices, making it one of the best breakfasts some guests have had. Additionally, the food for breakfast, lunch, and dinner is fantastic.

The hotel provides lots of free parking, making it convenient for guests with vehicles. However, some guests suggested the need for a stone pathway from the car park to the reception to improve the walking experience with heavy suitcases.

While some guests mentioned minor issues like a bathroom needing a coat of paint and a broken shower, the overall cleanliness of the rooms is good, providing a peaceful and clean environment for guests.

The hotel is located in a remote and silent area, making it an ideal place for a peaceful stay. However, some guests suggested that the price to performance could be improved, and the ambiance may not fully match the photos shown. It's also worth noting that the hotel experienced some issues with hot water and air conditioning, which were promptly addressed.

Some guests found rooms near the reception to be dated and not reflective of the hotel's overall ambiance and quality. Consider requesting a room further away from the reception area for a more satisfying experience.

Several guests mentioned issues with air conditioning, with some finding it insufficient for cooling the room. It's advisable to ensure the air conditioning is functioning properly, especially during warmer months.

Guests reported discrepancies in the hotel's dining timings, with some experiencing delays in the opening of the kitchen. It's recommended to confirm dining timings in advance to avoid inconvenience.

Due to potential delays in the hotel's kitchen opening, guests may want to explore nearby dining options in Cisternino for greater flexibility and variety.

Some guests highlighted the inconvenience of dragging heavy suitcases on gravel pathways from the parking area to the reception. Consider requesting the hotel to provide a stone pathway for easier luggage transport.

As the hotel is located in a remote and silent area, guests may want to plan visits to nearby attractions such as Cisternino to enhance their overall experience.

A few guests mentioned issues with room cleanliness, including broken showers and non-functional lights. It's advisable to verify the cleanliness and functionality of amenities upon check-in.

Guests appreciated the flexibility of early check-in and late checkout. It's recommended to inquire about these options to accommodate specific travel schedules.

While some guests praised the pool and poolside service, others experienced rudeness from staff. To ensure a pleasant poolside experience, guests may want to confirm the availability of attentive and courteous service.

Guests staying in the trullo highlighted its small size and the challenge of insufficient air conditioning. It's advisable to manage expectations regarding the room size and amenities, especially during warmer seasons.