Hotel Royal Palace

The staff at Hotel Royal Palace is known for their immediate and helpful responses to every concern. Guests have praised the staff for being very friendly and attentive, providing helpful directions, and tending to rooms daily.

Guests have mentioned that the beds at Hotel Royal Palace are comfortable, providing a good night's sleep. However, some guests have noted that the beds are rock hard, which seems to be a common experience in Guatemala.

The hotel offers parking facilities, but there have been some concerns about changes in parking rules. Some guests have mentioned being charged for parking without their knowledge. It's advisable to inquire about parking policies when making a reservation.

While the restaurant at Hotel Royal Palace provides a comfortable place to sit and work while eating, some guests have found the food to be fine but not great. However, the breakfast has been praised as excellent by some guests.

The high season at Hotel Royal Palace is in November, while the low season is in February. It's advisable to plan a visit accordingly to enjoy the historical zone and the colonial-style rooms with high ceilings.

Guests recommend choosing a room with a balcony to enjoy the views, but be prepared for street noise and consider using earplugs.

The hotel's central location in the historical zone is convenient for exploring nearby attractions and accessing various restaurants and shops.

Due to its location on a busy street, guests advise that street noise can be disruptive, so packing earplugs is recommended for light sleepers.

Some guests found the beds to be quite firm, so if you prefer softer mattresses, it's advisable to inquire about room options or consider using additional bedding for comfort.

Despite the property details mentioning a free shuttle service to the airport, guests were informed upon arrival that this service was no longer available due to Covid-19, so it's recommended to confirm the availability of specific services before booking.

While the hotel's restaurant is convenient, guests suggest exploring the numerous nearby dining options for a wider selection of cuisine, especially if breakfast is not included in the room rate.

The hotel offers a sauna, providing a relaxing amenity for guests to unwind and rejuvenate during their stay.

As there are no in-room safes, guests can utilize the safe-deposit boxes available at the front desk for securing valuable belongings.

If sensitive to noise, consider requesting a room not facing the busy 6a Avenida to minimize street noise and ensure a more peaceful sleep environment.

Some guests experienced weak Wi-Fi in certain areas of their rooms, so it's advisable to inquire about the strength of the Wi-Fi signal in the desired room location.