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Clean and spacious room. Very nice grounds and pool/spa. Breakfast just ok.
The hotel was in good location lots of different things you could do eat, shop in walking distance. Didn't like that the ice machines didn't work on 1st floor had to use 3 Rd floors ice machine which ran out of ice daily.
It needs to be updated. Walking the hallway smells dirty. Our room was clean. But very outdated.
The price was good and the room was fairly spacious. The location next to the YART stop was great for us The beds were very uncomfortable.
Clean room, plenty of room features Kind of a bad neighborhood, negative vibe, dead social scene. You can hear all noises from the hallway--no sound dampening at all.
The pool is big enough for the kids to really swim and play. The rooms are large and clean. The staff was friendly and helpful.
love this hotel. great value and I always stay here whenever I'm in town.
Quiet. Wooden floors even in bathroom. Blackout curtains. Two tables. Two beds. Phone in bathroom.
This was a great hotel for the price. The room was big, there was plenty of parking, the staff was attentive and friendly, and the continental breakfast was bigger than expected (sausage, ham, eggs, cereals, toast, and juices) The rooms looked clean on the surface but were in desperate need of a deep clean. The areas under all of the furniture were pretty bad.
Good customer service, room clean.. overall 10
Good value on over nite pricing, Good location for Fresno State and a value for a new buyer who wants to upgrade the buildings and reinvigorate the staff. Dated buildings needing paint on metal door parts and other up grades. Breakfast dining area book cases very dusty and in need of cleaning or at least a dusting. Hot tub spa dirty and on luke warm side. No towels at poolside. Needs a sign for image and identification from street. Warnings about not being liable about losses and security leaves one worried about neighborhood, which I found just fine.
The hotel is in a very convenient location, as there are three different restaurants nearby, all of the priced really well. There's also a 711 nearby, in case you need to grab drinks or anything of the sort. One of the beds I had was broken in the middle and wouldn't stop squeaking. We ended up switching beds, and the second one was fine. Also, when cleaning up and getting my laundry, i checked under the bed to see if one of my socks was under the bed, and I found a jack daniels bottle, and tons of paper just thrown under the bed, making me wonder when the last time the room was actually cleaned.
Hotel staff Very polite, pleasant, and helpful Went to restaurant downstairs for dinner, while looking at menu, a group of women came into bar. Bartender/waiter never left the women to come take our order. We finally walked out. The rest of the staff, including the restaurant staff in the morning at breakfast, were great. Water pressure was lousy. Toilet did not flush properly. Had to clean toilet by hand several times because water would not wash toilet bowl clean of waste. Never could get enough hot water to shave, only warm water at sink. Bathroom exhaust fan did not work.
Clean and comfortable.
Great Location for access to National Parks and quiet spacious rooms.
The room was modern, comfortable and very nice. The staff was wonderful. Highly recommend!!
Spacious rooms, clean and comfortable.
clean rooms wonderful staff This is a no frills hotel
Large spacious room. Friendly Staff. Clean. Comfortable bed, couch, chairs, microwave, coffee and Refrig. Free- Great breakfast. Large Flat screen tv with Directv had many channels. Within in walking to Old Town and restaurants. Nothing. Everything was great!
Plenty of electrical outlets. Recently renovated so new carpeting and furniture. Breakfast hours should be extended for late risers. Hours were 7-9.
I enjoyed a comfortable stay with pleasant staffing and a nice hot breakfast each day. The only thing that I didn't care for was that you had to pay for water. I stayed at a few places in California during my visit and this was the only place that charged for water.
Staff were very friendly. Size of bed was not a king size.
This staff provides speedy shuttle service to not only the airport, but also the destination of your choice within a three-mile radius. Every staff member I met was pleasant and accommodating and all went above and beyond typical hotel service. The rooms were neat and quiet, the dining area spotless. I highly recommend this hotel.
VERY clean and VERY nice for and price. Customer service was great, they had a shuttle free of charge that helped us out greatly for a concert we were in town for! They let us know about it without us even asking. They might need to service their Elevators but other than that it was a great stay.
Free breakfast and large breakfast room. Drove all around Clovis looking for swimsuits for my kids because they wanted to use the jacuzzi and I forgot theirs at home, only to be let down once we got the the pool area that the jacuzzi had just been turned off that morning for the fall/winter. :(
The location is very good for restaurants , the staff was very friendly and helpful.
THE BREAKFAST WAS OUTSTANDING...FROM THE FOOD AND BEVERAGE TO THE STAFF. 5 STARS! MY ROOM WAS ON THE GROUND FLOOR, FACING THE MAIN STREET WITH GUESTS RIGHT ABOVE ME. MADE FOR SOME EXTRA NOISE AND I WASN'T COMFORTABLE OPENING THE WINDOW SINCE IT WAS ADJACENT TO THE PARKING LOT. I WILL USE THEIR REWARDS PROGRAM NEXT TIME FOR SELECTION.
it was clean and the staff were friendly none
The breakfast had good variety and decent quality. On a two night stay, they forgot to clean the room, also the common areas stunk of body odor.
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Easy in, Easy out. Clean. Well maintained. Food offered at in the evening was not kept stocked. Ran out throughout times offered and virtually nothing near end of time frame. If 5-7 PM is posted, it should be maintained from 5-7.
Everything was VERY clean. The beds were comfy. The air in the room was fresh and chill. The breakfast (and hostess) was amazing. The gym equipment was new and well maintained. Parking was a little tight after we came back from dinner.
The facilities were clean and safe The common area for breakfast was too small, my kids and I sat on the floor until a table opened up.
Staff was friendly and helpful. Complimentary breakfast and dinner with many options. If I had my family with me, we would have eaten breakfast and dinner at the hotel and saved a lot of money. Near old town Clovis. Also close to large shopping centers.
Free hot breakfast was included. In particular, I really enjoyed the potatoes. Also, another bonus was the fact that was a refrigerator in the room. The bathroom could have been cleaner.
I was very pleased, at first i was concerned that the location would be inconvenient for where i need to be. I was so wrong, with all the freeways i was 10 minutes away from anything. I will definitely be staying here for every Fresno trip. Nothing. It was perfect
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Good quiet and safe area. Newer hotel so it had a modern feel. The room was very small, but none the less nice.
The staff was wonderful, the room was clean. More than I expected.I also loved the breakfast. No
The check in staff was very helpful and very friendly. Can't think of a thing
The staff and the breakfast. The room was a bit small, the bathroom door didn't have room to open fully, making a narrow passage way. The comfy chair was a tight fit, no footrest nor recliner.
It was in a great location which made the trip really nice. The room was very nice and bed was very comfy.
The room was large and bed was comfortble... Stayed in room 104 The shower curtain was too short which allowed lots of water to get on floor, otherwise good value for the room.
Clean room and parking close to room. Very nice host (Ted). Your Bookings.com reservation wasn't passed to them. I had to call them separately and re-make the reservation!
Friendly staff very clean No decaf coffee
location, price, spacious room The plumbing wasn't up to par. Water pressure was very low, washing was difficult at sink and shower. We used the kitchen sink. It's definitely an 2 star hotel.
Bed and pillows were wonderful. Wifi was fast and reliable. No fan in the bathroom -- seems like a major omission.
Very nice room, clean and the price was fair for what I got.
Children above us were running making tons of noise very early in the morning.
Comfortable beds, conveniently located. Phone should be at table area to facilitate note taking for business. Hot tub not hot or clean, weather was good for use of pool and hot tub but they were not clean or inviting.
- hotel was suitably located after we visited Yosemite Natl. park and on our way to Sequoia Natl. Park - all services we encountered (reception, breakfast, room, WIFI,..) were OK - nothing to report
Clean,affordable,nicely renovated. Would stay here again.
Good price, Breakfast ok, clean motel Bad area near motel,not a nice area South of hotel property, barb wire on wall of parking lot, Hallway and room smelled stale
Staff were pleasant and helpful. Room was clean & neat. It's not fancy but very comfortable.
Young adults hanging out in the hallways, running, laughing and drinking,keeping the exterior doors of the halls jarred open unlocked, this went on all night to about 5:00 am
Nearby facility Noisy appliances
It was near the freeway
Good value for the money. Staff was friendly. Good breakfast.
Pet Friendly Plumbing was horrible! and the only pet friendly rooms are with a King beds only. Had to get a roll away that was old and saggy
clean good size room quiet landscaping good location provided space heater (heating was down) heating system was down. caught a bad cold that night not turning on heat for a month into cold season breakfast room is small
The mattress was lumpy making a lousy night's sleep and the pillows were like rocks. This king size mattress needs to be replaced ASAP!. This was room 369!
Good value . Plumbing needs updated.
The rooms are pretty secluded. I originally picked this hotel because of the bar and restaurant but it was being renovated when we got there.
Room was hot , air did not work.
The rooms were large, comfortable and clean. Even when a tour group arrived, the noise level in the room was not disturbing. The layout of the breakfast area made it hard for my father who requires a walker to get to the food and back to his seat.
This is an older hotel that doesn't show it's age. The rooms are very spacious unlike others where you can hardly walk around in the room. The grounds have a pool and a jacuzzi but not in the same location. The jacuzzi is more secluded so it is geared more towards an adult quiet time for relaxation. Didn't get to use it, but there is a putting green on the property. Nice touch that you won't find at most hotels. The price is very reasonable and I will book a room here again! Top it off with a complimentary breakfast that is not just a continental breakfast, and you have the best bang for your buck in Fresno!
The staff was excellent, personable and nice and gave very appropriate recommendations about where to eat/drink in the neighborhood. Hot tub was nice and clean, and our room was very quiet and overall it felt clean despite being a bit outdated. The room was large, but felt kind of shabby with plastic-y mirror frames, outdated bathroom fixtures that were very 1980's. Hallway smelled heavily of old cigarettes. It would have been a bummer if we were there for vacation-- but since it was more of a business trip it was not totally disappointing. Another bummer was that the hotel bar, Oliver's Pub, is closed for renovations until spring 2016-- I did not realize this beforehand, and this amenity was a main reason why I chose this hotel.
Great location; close to almost everything. A/C was very nice and it was quiet for the most part. The buildings and rooms are outdated and need to be renovated, the WiFi was horrendous and about as good as 1 bar of 3G service on my cell. For the price, we could've stayed at a more modern hotel, but the location was excellent.
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The staff was very friendly...
Bed was very comfortable! Breakfast was excellent It was a handicap accessible so the shower was handicap which I wasn't aware of so there was no bathtub
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modern, clean, and well maintained room. None.
Lighting in the room was dim. Very close to many bars. May be good or bad depending what you want. Walking distance if you want a drink. Con; you hear loud drunks all night since there is a bar patio virtually in the hotel parking lot.
I like most best western hotels. This is in a great location. Near lots of small, funky restaurants. Seems that chain wide they are changing their pillows.. They are small and plump. It's like sleeping on a basketball. Other than that it is a best western experience.
staff were very attentive ,excellent breakfast ,room was spotless no
It was a little older but it was clean! Floors squeaked a little
The staff was very attentive and answered every need i had
Clean Very small breakfast room 8X12 for a 4 story hotel!
friendly and helpful staff~!
Undergoing renovations and no refrigerator or microwave first night. Not told when i checked in. Said they were "not guaranteed for queen bed rooms".
Good hot breakfast and accommodating staff. Beds were comfortable. No complaints.
Staff was friendly and helpful. Bed was comfortable. Carpet and couch in room worn and stained.
The gentleman at the front desk when we arrived had ezcelent customers service. Although, I should have been leery when my 9 year old asked if he loved there and he chuckled with a rapid no way. Lack of attention to cleanliness.I paid the extra money to stay in a safe, clean gotten...I got motel 6 quality in a room.
No protein at breakfast.
Found my granddaughter sleeping on a bare sofa bed at 1130 pm. Apparently they ask for linen and was told they don't have anymore. I insisted that they provide linen for health issue. Very poor costumer service
Booking.com messed up the reservation but the hotel figured it out and got me a room. Nice place but the area isn't the greatest.
Loved the front desk staff! Comfortable beds and clean room. Great security staff! I felt very safe even when late at night. Wonderful location! I will definitely be staying there again when in Fresno, guaranteed! It is a bit outdated. Could use a renovation but that's just my vanity. All facilities were very clean and I was very comfortable during my entire stay.
Very nice and hotel. Helpful and friendly staff. If you are in Fresno during the summer you can enjoy the big pool, just perfect. A refreshment in the evening or in the morning, it was very clean !
Nice pool. Room was clean. Breakfast only until 9 am. Our room was in a separate building. There wasn't a lock on the door of the building so everybody could walk in and out.
Staff at front desk was friendly. Room was good size. Price was good for one night in a good location. Only one roll of toilet paper in the bathroom. They didn't provide you with a password for the free wifi on there own.
Room was very nice for what we paid Continental Breakfast options were horrible toast and butter ...
It was so unexpectedly nice! Especially for the money I paid, I was pleasantly surprised. Will definitely return! Loved the fridge and microwave, also. Could benefit from deeper bath tubs but that's about it!
The price Rooms are dirty and dated. Furniture and carpets have huge stains. The other room had roaches.
The staff were friendly and helpful, the room was HUGE! They put me in a delux suite for $85. Everything was clean and comfortable. There is a pool and hot tub which were very clean. The grounds are beautiful! And the parking was secluded, covered and safe. I definitely recomend this place! Nothing, this place was great.
Bed a bit soft for me.
The room was set up like a little apartment. Breakfast was great. When all the guest came back to their rooms. The internet was always dropping or getting kicked out of it. Need to expand their internet service
My family chooses this hotel everytime we come to Fresno...because of the comfortable rooms....EXCELLENT CUSTOMER SERVICE...and the pool...Thank you for being our family's 'go to' spot. Gomez-Martinez Clan
everything,the staff,the place, the facilities really nice place and in the perfect location
Smelled like cigarette smoke and all furniture had holes in it ...left after two hours
Beautiful rooms! The outside doesn't give it justice. There was a $50 deposit that was half the price of the room. If I wanted to spend $150, I would've gone elsewhere. It caught me offguard.
It was a very spacious room, decorated nicely and very clean. Staff was very friendly. It was a great value.
The rooms were very nice and clean. The staff was great. But, for $139 a night in FRESNO they could have done better for the free breakfast. We stay at a lot of hotels during the last year. This hotel by far had the worst food for breakfast. Prisons probably have better food.
I wasnt impressed at all. My stay was for work so i didnt need much more than a clean bed to sleep in and a place i could work in between meetings so it was good enough for that but it was far from impressive. It could have been cleaner the and staff could have been more customer service orinted.
Easy to get to. Had I been flying- super close to the airport. When I got in my room, the sliding glass door was unlocked. The TV was fuzzy reception- to the point of giving me a headache.
Beds and pillows are good the size of the room an the stefany the front desk lady is nice and helpful we go to Madera children's hospital every four months to take our daughter for check up she has cerebral palsy and it was cheap and good to stay here it was tech first time we enjoy. Thank you It was a little bit noisy because there were motorcycle people that weekend and upstairs that were stepping here and there. Other thing you guys don't have elevator
Friendly staff. Location convenient but very close to busy street. Couldn't sleep due to traffic noise outside. Could not turn off lights in bathroom - they were on the entire time. Sink and tub very slow to drain. Breakfast mediocre.
We were there for a BMX race at Woodward Park. The location was very convenient- close to the park and many restaurants to choose from nearby. The hotel staff were very friendly and helpful. We had a minor problem with our refrigerator and a staff member was up to our room in less than 5 minutes to fix it.
The staff was extremely accommodating in getting us a room even though they didn't have our reservation. The hotel was booked solid due to a track meet but did get us a room.
Difficult entry/exit from street.
Loved the hotel. It was a HotelTonight experience for us as we left Kings Canyon and decided to stay in Fresno instead of making the trip home to San Francisco given we needed to charge our car and have dinner. The place has a great Tesla Wall Charger which means we woke up to a full charge. Dinner was great and the restaurant had a nice wine list. Food came out fast and was delicious. The pool was great for the kids and me as we had been hot from hiking all day. They had noodles for the kids and overall it was just a fun night cap. Highly recommend this hotel if you are Fresno. The Atrium type setup can make it a little louder than most hotels
The hotel was nice and the room was very clean, had a good working air conditioner, and it was quiet in the halls. I heard no noise from the other guests despite there being a convention nearby, no opening/closing of doors, or other random hotel noises. The staff was very friendly. I did not enjoy the pillows on the bed. They were way too mushy and offered no real support or comfort. The location wasn't the nicest and I found it's downtown location to be rather depressing and grungy. While the noise from inside the hotel was nonexistent, it should be noted that there are trains that run close by and their blaring horns were heard throughout early morning hours. If rest is what you want or are sensitive to sounds, this may not be the best location.
Clean comfortable Sparse on amenities
Everything was clean and in good condition and the breakfast was very good.
Clean, nice pool. Has all the basics. Good little cafe in lobby.
Simply it had all that's was described. Four story building, relatively quiet. Walking distance to the airport. Nice to see security patrolling parking lot, but didn't fee I was in a bad part of town. Bed comfort was average but pillows were good.
The breakfast, the beds. Good pit stop for those going to sequoia.
Our visit was surprisingly nice. The grounds were beautiful and had numerous fruit trees. Our room was very adequate. Spacious, clean and comfortable. the property is close to the freeway for quick access and close to many restaurants. The breakfast was adequate the best part was the fresh squeezed orange juice from the trees grown on the property. Our only real concern with our visit was while enjoying our breakfast provided they only had powdered cremenfor the coffee instead of liquid like all other properties. But comparably to other places we would still visit again and hope a Starbucks opens up close by in the near future b