Would you like to save as your currency permanently or for this visit only?
The hotel staff in the morning excuses itself for poor service and make me a 10%discount which partially compensate the inconvenience The air conditioning did not work , the tv did not work, the hairdrier did not work.
The kindness of the staf The indications on the road. Without GPS I think it would be a bit difficult to find
Cleanliness. Damaged furniture in the room. Something out of the day menu has add-on price.
The breakfast included
Nothing was good. Very far from station, no limousine service. Very far room from stairs,
They had an unexpectedly good interenet connection The television was not working properly
the food was very good, and we had a very good peaceful nights sleep. we did find the beds a bit hard.
Excellent bathroom and comfortable room overall. Staff pleaseant and I was glad to have the use of the Hotel garage for the security of my car The Hotel Location is good as a base, but its surroundings were a surprise and not good - amongst car dealerships.! The double glazing did not block out the sound from the motorway, nor the noise from the teenage revellers from a club that emptied at 3.00am. The breafast lacked any fresh fruit, but was otherwise generous.The evening meal we had was bady rushed.
Price reasonable and buffet breakfast with good variety... Old style room decoration, noisy climatization system...
Friendly staff, nice rooms. Room was too hot and was too close to the main road to open the windows.
It is very clean and smells like flowers ( good for people who like flower smelling places) It is in the middle of nowhere so have a car. The water is constantly cold even when you put it on the hot setting. The rooms are warm but the bathrooms are arctic temperatures as well as the lobby and hallways. Bring a kettle to get your hot water.
staff was good , rooms were excellent , good location near freeway breakfast buffet was lacking
A good value hotel, pleasant and helpful staff, dinner restaurant had a good choice Breakfast just consisted of juice, bread, croisant & coffee. The direction map on the website requires improving
The staff were very accommodating, and the hotel was modern and clean. The location was perfectly situated outside of Madrid with access to many to many surrounding side trips.
I worked in my bedroom. Breakfast didn't open early enough.
very modern and new hotel, excellent and high quality furniture
Excellent service and delicious dinner at the restaurant. Very efficient and friendly check-in/check-out staff. The location was convenient for visiting El Escorial and the surrounding area, well-situated for accessing the highway system. The room, while not spacious, was clean, modern and quiet, with a pleasant view of the hills. A nice value!
I was particuarly impressed by the attention from staff particularly th desk team who assisted with getting a taxi for me from the station on arrival. The croissant at breakfast and the roll were of the best quality Bedroom too hot on arrival
easy parking, friendly and clean. free wifi, pool, and good value for money breakfast.
The price was fair. I had been on a one week trip tp Galicia overnigthing on Paradors and needed a hotel close to the airport, which I had to go to next morning. The hotel is situated so close to the airport that you can get there within a deasent time and avoid going to the central Madrd. Actually not but the hotel has no charm and no features to be remembered