Cons (-) Restaurant very poor. Food cold. Bar advertised martinis in the vault named for famous bank robbers . Bartender did not have a clue. They should clean up their advertising.
3 stars
Sheraton Columbia Downtown Hotel
Photos of Sheraton Columbia Downtown Hotel
Overview
Featuring an express check-in and check-out feature, a beauty centre and a bowling alley, Sheraton Columbia Downtown Hotel is just a five-minute walk from Columbia Museum of Art and South Carolina State House. It is located a brief walk from Trinity Episcopal Cathedral and Greyhound Bus Depot.
This 3-star hotel offers an airport shuttle, valet parking and a 24-hour reception. A fitness center is available to guests wanting to keep active while away.
Sheraton Hotel Downtown Columbia (South Carolina) provides bright rooms equipped with a hair dryer.
Sheraton Columbia Downtown Hotel has its own on-site restaurant, ideal for guests who wish to eat in. Alternatively, there are a selection of dining options close by. Other dining options are also available.
Sheraton Hotel Downtown Columbia (South Carolina) is surrounded by the area's tourist attractions, including Hampton-Preston Mansion and Gardens and South Carolina Governor's Mansion, which are within walking distance. The helpful staff at the tour desk are available to book tours and sightseeing trips in Columbia.
Latest deals for Sheraton Columbia Downtown Hotel
Amenities at Sheraton Columbia Downtown Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Pets not allowed
- Upper floors accessible by elevator
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Coffee shop
Parking and transportation
- EV charging station
- Parking
- Airport shuttle
- Valet parking
- Private parking
Bathroom
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
Things to do
- Golf
- Cycling
- Bowling
- Pool table
General
- Sofa
- Telephone
- City view
- Storage available
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Clothes rack
Workspace
- Fax/photocopying
- Desk
Outdoor
- Garden
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Sheraton Columbia Downtown Hotel
8.2
Very good
476 verified ratings
Wonderful
222
Very good
71
Good
45
Okay
39
Fair
38
Mediocre
17
Poor
44
Summary of reviews
Guests say
Guests appreciated the clean rooms and great location of the hotel, particularly for events. However, many expressed dissatisfaction with the service, citing rude staff and difficulty in communication. Noise from roadwork and other disturbances affected the overall experience, and the restaurant received negative feedback for its quality. Some guests also mentioned that the rooms were on the smaller side, which may not suit families well.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
8.4 out of 10
3 reviews
8 out of 10
14 reviews
All reviews
Pros (+) With hurricane Florence approaching the Gov of South Carolina declared a state of emergency. The roads were reversed for evacuation routes and we could not get to the hotel. The hotel would not refund our reservation. Total rip off and the manager could care less.
Pros (+) Nice vault bar for weary travelers
Pros (+) This hotel has a ton to offer and the price is right
Pros (+) The help the staff was able to do or the suggestion if they could not
Cons (-) It could use a little bit better maintenance team
Pros (+) The staff was very nice, and the bed was wonderful! Rooms very clean
Cons (-) Parking was not included in the price of your room. Valet was $22 a night, or you could park your own car for $16 a day in the parking garage. We got in at two in the morning, so this was kind of a problem, as I decided to park at the meter due to the expense. Breakfast is not included in the price of the hotel, although there are several restaurants around the hotel.
Cons (-) Valet was pricey for Columbia
Pros (+) Stop by the rooftop bar at sunset for the best view of Columbia.
Pros (+) Location
Cons (-) Old, dirty, creaky floors, rusting hinges, noisy, etc. The housekeeping staff (and using that term for them is a stretch) was the rudest, kst inconsiderate I have ever encountered.
Pros (+) Definitely worth the stay. Updated rooms in old historic building.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
The hotel has its own on-site restaurant, and there are also a selection of dining options close by. Additionally, special diet menus are available upon request.
Are there any concerns about parking at the hotel?
Some guests have mentioned challenges with parking, including difficulty finding parking and expensive valet services. It's advisable to plan for parking in advance or consider the valet service if staying for an extended period.
What are the notable amenities of the hotel?
The hotel offers a fitness center, a rooftop bar, and a martini bar called the 'vault.' Additionally, guests can enjoy a Starbucks on-site and a bowling alley for entertainment.
What can guests expect from the hotel's staff and customer service?
Guests have praised the friendly and accommodating staff, particularly at the front desk and valet service. The tour desk staff are also available to assist with booking tours and sightseeing trips in Columbia.
When is the best time to visit the hotel?
The high season is in September, offering an ideal time to experience the hotel's prime location and proximity to various attractions. It's recommended to plan for potential noise levels, especially during high-traffic periods.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Ice
Some guests noted the absence of an ice machine in the hotel. Consider bringing your own ice if you prefer having it readily available.
Explore Nearby Attractions
The hotel's proximity to various attractions such as the Columbia Museum of Art and South Carolina State House makes it convenient for guests to explore the area on foot.
Be Mindful of Parking
Several guests expressed dissatisfaction with the parking situation, citing issues with availability and cost. Consider exploring alternative parking options nearby.
Check Rooftop Bar Availability
If the rooftop bar is a key attraction for your stay, it's advisable to check its operational status in advance, as some guests were disappointed to find it closed during their visit.
Request Daily Room Cleaning
Some guests were surprised to find that their rooms were not cleaned daily unless specifically requested. If you prefer daily cleaning, it's recommended to make this request upon check-in.
Consider Noise Levels
A few guests mentioned experiencing street noise and disturbances during their stay. Light sleepers may want to pack earplugs as a precaution.
Verify Room Amenities
Some guests were disappointed by the absence of a mini fridge and room service. It's advisable to verify the availability of specific amenities that are important to you before booking.
Take Advantage of the Fitness Center
Guests looking to stay active during their visit appreciated the hotel's fitness center. Consider incorporating a workout session into your stay.
Plan for Valet Parking
If you opt for valet parking, be mindful of the additional cost, as some guests found it to be expensive. Consider factoring this into your overall budget for the trip.
Location
1400 Main Street, Columbia, SC 29201
What's nearby
- Palmetto Building26 yd
- Columbia Museum of Art255 yd
- Capitol Center366 yd
- South Carolina State House0.3 mi
- Trinity Episcopal Cathedral0.3 mi
- Robert Mills Historic House and Park0.5 mi
- Woodrow Wilson Family Home0.5 mi
- Hampton-Preston Mansion and Gardens0.5 mi
- Governor's Mansion0.6 mi
- Seibels House & Gardens0.6 mi
- Colonial Life Arena0.7 mi
- Modjeska Monteith Simkins House0.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Columbia Downtown Hotel
Low season | July |
|---|---|
High season | February |
Average price (weeknight) | $194 |
Average price (weekend night) | $226 |
When to book a room at Sheraton Columbia Downtown Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Columbia Downtown Hotel
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Value for money | 8.2 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Columbia Metropolitan |
Distance to airport | 6.6 mi |
Everything you need to know for your stay in Columbia
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