Comfortable beds. Breakfast was pretty good. Room was on the small side. Late checkout was not granted.
2 stars
Fairfield Inn & Suites Columbus Polaris
Photos of Fairfield Inn & Suites Columbus Polaris
Overview
**GPS: Use WESTERVILLE as the city.** Located off I-71, at exit 121, in Polaris: Upscale shopping and dining area of north Columbus. Minutes from additional shopping in Uptown Westerville or Easton Town Center. Our complimentary shuttle is a convenient option for business travelers going to one of the several nearby business offices such as JP Morgan Chase or Emerson. For outdoor enthusiasts, Cabela’s is only 1 mile away. Consider staying here if attending an event at the Ohio Expo Center, Berliner, Columbus Convention Center, or Crew Stadium; It’s a short drive to each venue from our hotel! Bring the family for a vacation/stay-cation: play at Dave & Buster’s, Columbus Zoo or Zoombezi Bay, or road-trip from our hotel to see an IndyCar race at the Mid-Ohio Sports Car Course. Visit the Holllywood Casino while staying close to shopping, dining, and entertainment in the Polaris area. Out-of-town wedding guests will love the numerous shopping and dining options in Polaris.
Latest deals for Fairfield Inn & Suites Columbus Polaris
Amenities at Fairfield Inn & Suites Columbus Polaris
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
Accessibility and suitability
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Pets not allowed
- Hypoallergenic
- Adapted bath
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Kitchen
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Microwave
- Kitchenette
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Heating
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- Smartphone dock
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- Telephone
- Seating area
Pool and spa
- Sauna
- Indoor pool
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Free parking
Bedroom
- Alarm clock
Workspace
- Desk
Fitness
- Fitness center
Reviews of Fairfield Inn & Suites Columbus Polaris
7.7
Good
355 verified ratings
Wonderful
192
Very good
55
Good
42
Okay
14
Fair
19
Mediocre
6
Poor
27
Summary of reviews
Guests say
Guests appreciated the cleanliness of the hotel and the comfort of the rooms. However, many expressed dissatisfaction with the pool facilities, citing issues like cold water, a broken jacuzzi, and a lack of towels. Service experiences varied, with some guests feeling unrecognized as rewards members and others noting friendly staff. Overall, while the hotel has its strengths, improvements are needed in pool amenities and service recognition.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast options?
The hotel offers a complimentary breakfast with good choices, including a waffle bar and hot food like eggs and sausage. However, some guests have mentioned that the hot food items may run out at times.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about the cleanliness, such as the need for better options for breakfast and the need for more variety in the breakfast choices. However, many guests have also praised the hotel for being very clean.
What are the common comments about the beds and bedding?
While some guests found the beds and pillows to be comfortable, others mentioned that the beds were very soft and the pillows were way too soft. It's important to note that comfort preferences can vary among guests.
Is there any feedback about the hotel's staff and customer service?
Many guests have praised the staff for being friendly and accommodating. However, a few guests have mentioned encounters with staff that were not as positive, such as difficulty finding reservations and slow elevator service.
What are the parking options at the hotel?
The hotel offers free parking for guests. However, some guests have mentioned that the parking lot is small, so availability may be limited during peak times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Parking Lot
Some guests mentioned that rooms facing the illuminated parking lot were not ideal due to the lack of sun-blocking curtains and noise.
Check Room Amenities
Some guests were disappointed by the absence of a microwave in their rooms, so it's advisable to confirm this amenity before booking.
Verify Reservation Details
A guest encountered issues during check-in due to a discrepancy in the reservation details. It's recommended to double-check reservation information to avoid any inconvenience.
Consider Breakfast Options
While the breakfast had good choices, some guests found the hot food service to be slow. It's advisable to plan for potential delays during peak breakfast hours.
Request Room Cleaning
If additional cleaning or room supplies are needed, it's advisable to make a direct request to the front desk to ensure prompt service.
Be Mindful of Noise Levels
Some guests experienced noise disturbances from the air conditioning and alarm system lights. It's recommended to inquire about potential noise issues when checking in.
Confirm Bed Preferences
Several guests found the beds and pillows to be too soft. If you prefer firmer bedding, it's advisable to communicate this preference with the hotel staff.
Check for Special Requests
If specific amenities such as a pull-out couch, body wash, or additional bedding are required, it's advisable to confirm their availability in advance.
Plan for Breakfast Timing
Guests who preferred a later breakfast time were disappointed by the early breakfast closure. It's advisable to check the breakfast timings to align with personal preferences.
Address Maintenance Concerns
Some guests encountered maintenance issues such as broken phone and tub knobs. It's advisable to report any such issues promptly to ensure a comfortable stay.
Location
9000 Worthington Road, Columbus, OH 43082
What's nearby
- Polaris Fashion Place0.8 mi
- Whetstone Park7.3 mi
- Columbus Zoo and Aquarium8.2 mi
- Columbus Crew Stadium9.1 mi
- Ohio State University9.3 mi
- Wexner Center for the Arts9.8 mi
- Ohio Stadium9.9 mi
- Greater Columbus Convention Center11.9 mi
- Nationwide Arena11.9 mi
- Nationwide Mutual Insurance Company11.9 mi
- Franklin Park Conservatory and Botanical Gardens12 mi
- American Electric Power12.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Fairfield Inn & Suites Columbus Polaris
Low season | September |
|---|---|
High season | April |
Average price (weeknight) | $141 |
Average price (weekend night) | $202 |
When to book a room at Fairfield Inn & Suites Columbus Polaris
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Fairfield Inn & Suites Columbus Polaris
FAQs when booking at Fairfield Inn & Suites Columbus Polaris
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Value for money | 7.9 |
|---|---|
Distance to city center | 12.0 mi |
Nearest Airport | Columbus |
Distance to airport | 10.5 mi |