The Four Points by Sheraton Columbus-Polaris is located only a mile off of Interstate 71 in Columbus, Ohio. The establishment is only eight miles away from the Columbus Zoo & Aquarium and 11 miles from the Port Columbus International Airport. The staff at this quiet 3-star hotel speak English, Russian, and Spanish. There are 100 non-smoking, air-conditioned guest rooms, family rooms, and suites.
There are guest rooms with a single king bed, with two queen beds, or a king bed and a sofa bed. There is also a king suite with additional space, ideal for executive travelers. The rooms come with a private bathroom with a shower and tub combo, a hairdryer, chair, alarm clock, in-room safe, and a desk. There’s also a table with seating for one and an iron and ironing board. Rooms also include a microwave and a mini refrigerator along with a coffee maker and complimentary bottled water. There is a flat-screen television, complimentary wireless Internet, and a phone available.
The hotel is home to Polaris Points Bistro which serves both breakfast and dinner. There is also a convenience store available at the hotel to buy drinks, snacks, and sundry items. Other dining options in the area include the Cheesecake Factory, Eddie Merlot’s Columbus, and Carfagna’s Kitchen.
Four Points Fitness Center is at the hotel and offers both free weights and cardiovascular equipment. The hotel also boasts an outdoor pool. There are also attractions in the area like Magic Mountain, Polaris Fashion Place, and Papillon Day Spa.
Basics
Services and conveniences
Dining
Accessibility and suitability
Bathroom
General
Bedroom
Media and entertainment
Workspace
Parking and transportation
Laundry
Health and safety
Fitness
Outdoor
Family friendly
Pool
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel is home to Polaris Points Bistro which serves both breakfast and dinner. There is also a convenience store available at the hotel to buy drinks, snacks, and sundry items. Other dining options in the area include the Cheesecake Factory, Eddie Merlot’s Columbus, and Carfagna’s Kitchen.
What amenities does the hotel offer for fitness and relaxation?
The hotel boasts an outdoor pool and Four Points Fitness Center, which offers both free weights and cardiovascular equipment. Additionally, there are attractions in the area like Magic Mountain, Polaris Fashion Place, and Papillon Day Spa for further relaxation and leisure.
Are there any concerns about the hotel's cleanliness and ongoing renovations?
Some guests have mentioned ongoing renovations and cleanliness issues, such as construction debris, dirty floors, and design flaws in newly renovated rooms. However, the hotel is committed to improving its facilities, and guests can expect a solid stay despite the ongoing renovations.
What are the available parking options at the hotel?
The hotel offers free parking and an EV charging station, providing convenient options for guests with electric vehicles.
What are some positive aspects of the hotel's rooms and customer service?
Guests have appreciated the clean rooms, comfortable beds, and professional staff at the hotel. Additionally, the hotel offers a variety of room types, including family rooms and suites, catering to different guest needs.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Renovated Room
Some guests reported that the hotel is undergoing renovations, which caused inconvenience due to noise, dust, and limited facilities. To avoid these issues, consider requesting a newly renovated room.
Verify Renovation Status
Before booking, it's advisable to confirm the current status of the renovations with the hotel to ensure that the construction work will not impact your stay.
Check Room Cleanliness
Several guests mentioned issues with room cleanliness, such as uncleaned rooms upon arrival. It's recommended to thoroughly inspect the room upon check-in and promptly report any cleanliness concerns to the staff.
Inquire About Amenities
Due to ongoing renovations, certain amenities like the pool, bar, and restaurant may be unavailable. Prior to booking, consider contacting the hotel to inquire about the availability of specific amenities during your stay.
Be Mindful of Noise
Guests have reported construction-related noise during their stay. If you are sensitive to noise, it may be beneficial to bring earplugs or request a room located away from the renovation areas.
Confirm Booking Details
Some guests experienced issues with billing, including double charges and unexpected additional fees. It's advisable to double-check your booking details and clarify any payment-related queries with the hotel in advance.
Consider Alternative Dining Options
While the hotel has its own dining facilities, guests have mentioned nearby dining options like the Cheesecake Factory and Eddie Merlot’s Columbus. Exploring these alternatives could enhance your dining experience.
Verify Internet Access
Due to renovations, guests have encountered issues with internet access. If reliable internet is essential for your stay, it's recommended to confirm the status of the hotel's internet service before booking.
Check Elevator Functionality
Some guests reported concerns about the functionality and safety of the elevators during the renovation period. It's advisable to inquire about the status of the elevators and any potential inconveniences.
Be Aware of Construction Impact
Guests have highlighted various inconveniences related to the ongoing construction, such as limited access and unattractive exterior appearances. Being aware of these potential impacts can help manage expectations during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | January |
Average price (weeknight) | $125 |
Average price (weekend night) | $148 |
Value for money | 7.5 |
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Distance to city center | 12.2 mi |
Nearest Airport | Columbus |
Distance to airport | 10.7 mi |