Pros (+) No breakfast to speak of unless you purchased items in lobby.
Cons (-) Fire alarm smoke detector made occasional noises And went off in middle of night for no reason but other than that no issues.
2 stars
Candlewood Suites Polaris
Photos of Candlewood Suites Polaris
Overview
Situated under a 10-minute walk from Polaris Fashion Place, Candlewood Suites Polaris offers an indoor pool. It also features a BBQ/picnic area, a 24-hour business centre and laundry facilities.
This charming hotel offers a safe, luggage storage and a dry cleaning service. A gym can be readily accessed by guests wishing to keep active while away.
Candlewood Suites Polaris Columbus (Ohio) provides 122 rooms, all of which are equipped with a refrigerator, a dishwasher and a microwave.
There are a variety of restaurants and cafés close to Candlewood Suites Polaris, and Columbus and Delaware are a short car trip away. Ohio State University, Columbus Zoo and Aquarium and Nationwide Arena are an easy car ride away.
Latest deals for Candlewood Suites Polaris
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Candlewood Suites Polaris
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Ice maker
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- CD player
- TV
- DVD player
General
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Mini-market on site
- Key card access
- 24hr front desk
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
Dining
- Vending machine (drinks)
- Vending machine (snacks)
- Dining table
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Board games/puzzles
Outdoor
- Grill
Health and safety
- Safe
Family friendly
- Books, DVDs, music for children
Fitness
- Fitness center
Reviews of Candlewood Suites Polaris
7.7
Good
976 verified ratings
Wonderful
448
Very good
120
Good
107
Okay
57
Fair
69
Mediocre
44
Poor
131
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many noting the modern and well-kept rooms. However, there were significant complaints about the service, including issues with room assignments and noise disturbances. Overall, while the hotel has potential, improvements in customer service are necessary.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7.8 out of 10
782 reviews
7.3 out of 10
113 reviews
8.8 out of 10
12 reviews
9.5 out of 10
1 review
9.9 out of 10
3 reviews
All reviews
Pros (+) The hotel was nice and comfortable. I really liked the DVD lending library and that there was a DVD player in the room.
Cons (-) Other guests could be a bit loud. Next time, I would request a room away from other people and on the top floor.
Pros (+) The kitchen was useful
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
The hotel is generally clean, but some guests have mentioned issues with the smell in certain areas and the need for better maintenance in some rooms.
What are the common complaints about the hotel?
Some common complaints include the smell of smoke in the hotel, issues with the pool, and occasional unfriendly staff encounters.
Are there any special amenities at the hotel?
Yes, the hotel offers a convenient kitchenette with dishes, a cozy picnic area, and free access to washers and dryers.
How is the quality of the beds at the hotel?
The beds are generally comfortable, but some guests have mentioned the need for better maintenance and occasional noise issues.
When is the best time to visit the hotel?
The high season is in July, offering a great opportunity to enjoy the nearby attractions and the convenient location for shopping and dining.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kitchen
Guests appreciated the convenience of having a kitchen in the room, especially for longer stays, and found it to be a valuable feature.
Consider Bringing Your Own Toiletries
Some guests mentioned that the provided toiletries were not up to their expectations, so it might be a good idea to bring your own to ensure your comfort.
Check the Functionality of Amenities
Several guests reported issues with the ice maker and the pool, so it's advisable to inquire about the status of these amenities before booking if they are important to you.
Request a High-Floor Room
Some guests experienced noise disturbances, so requesting a room on a higher floor might help mitigate this issue.
Be Mindful of the Smoking Smell
A few guests noted that the hotel had a pervasive smoke smell, particularly in the hallways, so if you are sensitive to smoke, this is something to consider.
Inquire About Breakfast Options
Some guests were disappointed by the lack of breakfast, so it's recommended to check the hotel's breakfast offerings beforehand or make alternative dining arrangements.
Utilize the Free Laundry Facilities
Guests appreciated the availability of free washers and dryers, making it convenient for longer stays or for those traveling with children.
Confirm Payment Options in Advance
Some guests encountered issues with payment methods, so it's advisable to confirm the accepted payment options before arrival to avoid any inconvenience.
Consider Bringing Earplugs
A few guests mentioned thin walls and noise from neighboring rooms, so packing earplugs might help ensure a restful stay.
Check for Updated Room Features
Some guests noted that certain rooms needed updating, so it's recommended to inquire about the condition of the room before booking.
Location
8515 Lyra Drive, Columbus, OH 43240
What's nearby
- Polaris Fashion Place0.4 mi
- Whetstone Park7.2 mi
- Columbus Zoo and Aquarium7.8 mi
- Columbus Crew Stadium9.1 mi
- Ohio State University9.2 mi
- Wexner Center for the Arts9.7 mi
- Ohio Stadium9.8 mi
- Greater Columbus Convention Center11.8 mi
- Nationwide Arena11.9 mi
- Nationwide Mutual Insurance Company11.9 mi
- Franklin Park Conservatory and Botanical Gardens12 mi
- American Electric Power12.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Candlewood Suites Polaris
Low season | April |
|---|---|
High season | May |
Average price (weeknight) | $123 |
Average price (weekend night) | $138 |
When to book a room at Candlewood Suites Polaris
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Candlewood Suites Polaris
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Value for money | 8.0 |
|---|---|
Distance to city center | 12.0 mi |
Nearest Airport | Columbus |
Distance to airport | 10.7 mi |