I arrived on a Saturday evening. One person staff for whole place. WIFI did not work the entire two day stay. They did discount my charge because of that.
3 stars
Homewood Suites by Hilton Columbus/Polaris
Photos of Homewood Suites by Hilton Columbus/Polaris
Overview
Homewood Suites by Hilton® Columbus/Polaris, OH, hotel provides the perfect base to discover all that Columbus, Ohio, has to offer. Relax and unwind in a spacious studio, one or two-bedroom suite featuring separate living and sleeping areas. Enjoy all of the comforts of home including 42-inch HDTVs, complimentary internet access and a fully-equipped kitchen featuring a full-sized refrigerator, microwave, two-burner stove, dishwasher and utensils. Our Homewood Suites hotel even offers a 24-hour Suite Shop offering everything from toiletries to snacks and beverages. Save and get a head start on your day with an included hot full breakfast or catch up with work in a spacious suite. After a busy day attending meetings or sightseeing, enjoy a relaxing swim in the indoor pool or rejuvenate in the hotel fitness center. Make the most of a relaxing evening at our Columbus home away from home and indulge in included evening dinner and drinks from Monday through Thursday. *Subject to state and local laws. Must be of legal drinking age.
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Amenities at Homewood Suites by Hilton Columbus/Polaris
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Dishwasher
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
- Designated smoking area
Services and conveniences
- Conference rooms
- Business center
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24hr front desk
General
- Seating area
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
Bathroom
- Shower
- Hairdryer
Workspace
- Fax/photocopying
- Desk
Things to do
- Basketball court
- Gift shop
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Outdoor
- Grill
Bedroom
- Sofa bed
Dining
- Grocery deliveries
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Homewood Suites by Hilton Columbus/Polaris
8.6
Very good
386 verified ratings
Wonderful
268
Very good
43
Good
42
Okay
4
Fair
9
Mediocre
9
Poor
11
Summary of reviews
Guests say
Guests appreciated the great location and breakfast options at the hotel. However, there were several complaints regarding cleanliness, including stained sheets and hair found in rooms. Overall, the staff received positive feedback for their service, but some amenities and comfort levels could be improved.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
8.5 out of 10
322 reviews
8.8 out of 10
33 reviews
9.2 out of 10
1 review
8.8 out of 10
5 reviews
All reviews
Pros (+) This hotel was awesome. Great food with in walking distance.
Pros (+) Our family stopped in on a whim and we were greeted with a beautiful and spacious suite with more amenities than we are used to. Fresh, complementary, coffee bar in the lobby all hours of the day and night, a bright clean and well appointed fitness center for a late night workout and a large two room suite with dvd players, a kitchen with full size refrigerator, dishes, dishwasher and a two burner...
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Pros (+) The staff was exceptional. The room was large and roomy and my family especially enjoyed the two tvs. We will most definitely stay again when in the area.
Pros (+) Hotel location was perfect for us. Clean and staff was helpful and courteous. Would stay again
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How are the beds at Homewood Suites by Hilton Columbus/Polaris, OH?
Guests have mentioned that the beds were not as comfortable as expected, with some finding the pillows too soft. However, others have found the rooms to be very big and comfy, exceeding their expectations.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
What can I expect from the complimentary breakfast at Homewood Suites by Hilton Columbus/Polaris, OH?
Guests have enjoyed the nice breakfast and roomy kitchen. However, some have mentioned that the breakfast was not fully stocked at times.
How is the cleanliness at Homewood Suites by Hilton Columbus/Polaris, OH?
Guests have generally found the hotel to be clean and accommodating. However, some have reported issues with cleanliness, such as trash in the room and a room with an odor and cigarette smoke.
What is the best time to visit Homewood Suites by Hilton Columbus/Polaris, OH?
The high season is in May, and the low season is in August.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Visiting in May
May is highlighted as the high season, indicating potentially better weather and more activities in the area.
Explore Nearby Attractions
The hotel is conveniently located near various attractions, including the Columbus Zoo and Aquarium, Ohio State University, and North Market, providing ample opportunities for exploration.
Check Room Amenities
Some guests experienced issues with room appliances. It's advisable to check the functionality of appliances upon check-in to ensure a comfortable stay.
Inquire About Handheld Showers
If a handheld shower is a preference, it's recommended to inquire about room options with this feature before booking.
Be Mindful of Sofa Beds
Several guests mentioned issues with the sofa beds, citing discomfort and poor quality. It may be worth checking with the hotel about sofa bed quality if planning to use them for sleeping arrangements.
Verify Pool Availability
Some guests encountered issues with the pool, including it being cold and the absence of a hot tub. It's advisable to verify the pool's condition and available amenities before planning a pool visit.
Consider Room Lighting
Guests noted that the lighting in the vanity area was inadequate. Those sensitive to lighting conditions may want to consider this aspect when booking a room.
Check for Cleanliness
While many guests praised the cleanliness of the hotel, some encountered issues such as trash in the room and unclean dishes. It's advisable to check the room upon arrival and report any cleanliness concerns to the staff.
Inquire About Room Odors
Some guests reported encountering unpleasant odors in their rooms, including cigarette smoke. It's recommended to inquire about room odors and request a room change if necessary to ensure a comfortable stay.
Location
2045 Polaris Parkway, Columbus, OH 43240
What's nearby
- Polaris Fashion Place0.9 mi
- Whetstone Park7.7 mi
- Columbus Zoo and Aquarium8.3 mi
- Columbus Crew Stadium9.5 mi
- Ohio State University9.7 mi
- Wexner Center for the Arts10.2 mi
- Ohio Stadium10.2 mi
- Greater Columbus Convention Center12.2 mi
- Nationwide Arena12.2 mi
- Nationwide Mutual Insurance Company12.3 mi
- Franklin Park Conservatory and Botanical Gardens12.3 mi
- American Electric Power12.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Homewood Suites by Hilton Columbus/Polaris
Low season | December |
|---|---|
High season | September |
Average price (weeknight) | $140 |
Average price (weekend night) | $182 |
When to book a room at Homewood Suites by Hilton Columbus/Polaris
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Homewood Suites by Hilton Columbus/Polaris
FAQs when booking at Homewood Suites by Hilton Columbus/Polaris
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Value for money | 8.6 |
|---|---|
Distance to city center | 12.4 mi |
Nearest Airport | Columbus |
Distance to airport | 10.8 mi |