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Our reservation was for 2 beds. There was only one, we ended up buying an air mattress. The customer service was worse than terrible when trying to rectify the situation. The representatives barely spoke English and were horrendous in getting back with me, in fact the last time they never did. The problem was never solved.
Cons. Price was more than this hotel has the right to charge. Renovations hid the fact that this is a very old hotel. I can't believe the elevators pass inspection. Very little in extra amenities. Our beds were not made when they came and "cleaned" the room. Will not be going back, ever.
Pros. I had some time to kill on one of my days there. I ended up going to 3 museums in walking distance. Great little food locations as well.
Cons. Elevators were under maintenance so the first night things were slow.
Pros. Location was convenient and the staff were friendly.
Cons. The room didn't have enough counter or work space. The bathroom door opened out so it was difficult to pass through the hall. Continental breakfast was not included. Parking was not secure.
Pros. Could use an interior update in rooms; carpeting and paint. Otherwise very nice. Restaurant was nice with very good breakfast buffet.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in June, offering great weather and a vibrant atmosphere. However, if you prefer fewer crowds, consider visiting in February during the low season.
How is the quality of the beds at the hotel?
The hotel offers clean and comfortable beds, ensuring a good night's sleep for all guests.
Is parking available at the hotel?
Yes, the hotel provides parking with easy access, including a gated parking lot for added security.
What can I expect from the hotel's food quality?
The hotel's onsite restaurant serves excellent breakfast and dinner, providing genuinely good food at no extra cost.
How is the cleanliness and customer service at the hotel?
The hotel maintains a clean and modernized environment, and the staff is known for being very friendly and helpful, ensuring a pleasant stay for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in February, which is considered the low season. This could offer a more relaxed experience.
Explore Nearby Attractions
The hotel's proximity to attractions like Ohio Theater, Ohio Statehouse, and Scioto Mile makes it an ideal base for exploring the city's cultural and historical landmarks.
Check Room Cleanliness
While some guests praised the cleanliness of the rooms, others reported issues such as dirty rooms upon arrival. It's advisable to check the room upon arrival and notify the staff of any issues immediately.
Inquire About Room Facilities
Some guests were disappointed by the lack of in-room microwaves. If this is important to you, it's recommended to inquire about the availability of this facility before booking.
Be Mindful of Noise Levels
Several guests reported noise disturbances, particularly late at night. Light sleepers may want to consider requesting a room away from potential sources of noise.
Utilize the Shuttle Service
Guests appreciated the convenience of the hotel's free shuttle bus. Consider using this service for easy transportation within the city.
Consider Dining Options
While some guests enjoyed the hotel's restaurant and bar, others found the service lacking. It's advisable to explore nearby dining options as well.
Confirm Check-in Times
Some guests experienced delays during check-in. To avoid inconvenience, it's recommended to confirm check-in times in advance, especially if you have specific timing requirements.
Address Accessibility Needs
The hotel offers increased accessibility and wheelchair-friendly features. Guests with specific accessibility needs should communicate their requirements to the hotel staff for a comfortable stay.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | October |
Average price (weeknight) | $122 |
Average price (weekend night) | $245 |
Holiday Inn Columbus Dwtn-Capitol Square is located at 175 East Town Street in Downtown, 0.5 miles from the center of Columbus. Ohio Theater is the closest landmark to Holiday Inn Columbus Dwtn-Capitol Square.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Holiday Inn Columbus Dwtn-Capitol Square.
Yes, Holiday Inn Columbus Dwtn-Capitol Square offers free Wi-Fi.
Holiday Inn Columbus Dwtn-Capitol Square is 6.7 miles from Columbus. Holiday Inn Columbus Dwtn-Capitol Square is 10.1 miles from Columbus Rickenbacker.
Yes, Holiday Inn Columbus Dwtn-Capitol Square has a pool onsite.
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