Services and conveniences
Dining
Basics
Accessibility and suitability
General
Parking and transportation
Media and entertainment
Laundry
Bathroom
Workspace
Health and safety
Fitness
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at Hilton Garden Inn Memphis/Wolfchase Galleria?
Guests have mentioned that the beds are comfortable and the rooms are nicely kept, providing a good night's sleep.
Is parking easily available at Hilton Garden Inn Memphis/Wolfchase Galleria?
The hotel offers free parking, making it convenient for guests to park their vehicles during their stay.
What can I expect from the food quality at Hilton Garden Inn Memphis/Wolfchase Galleria?
Guests have praised the breakfast and snacks, while some have mentioned that the breakfast was great. However, it's important to note that breakfast is an extra charge.
How is the cleanliness at Hilton Garden Inn Memphis/Wolfchase Galleria?
Guests have appreciated the cleanliness of the hotel, mentioning that the property and rooms are clean.
What is the customer service like at Hilton Garden Inn Memphis/Wolfchase Galleria?
Guests have highlighted the great staff, friendly and helpful service, and the professionalism of the front desk staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, but some guests mentioned that there are additional charges. If you're traveling with a pet, it's best to confirm the pet policy and associated fees in advance.
Check Room Amenities
Some guests reported issues with room amenities such as locks, sinks, showers, and air systems. It's advisable to check the functionality of these amenities upon check-in and request a room change if necessary.
Be Mindful of Noise
Several guests reported noise-related issues, including loud gatherings and malfunctioning alarm clocks. Consider requesting a room away from potential sources of noise to ensure a peaceful stay.
Verify Breakfast Inclusions
While some guests praised the breakfast, others were surprised by additional charges for it. It's recommended to clarify the breakfast inclusions and any associated costs before booking or upon check-in.
Inquire About Maintenance
Some guests encountered maintenance issues such as non-functional air conditioning and elevators. It's advisable to inquire about the status of maintenance and any ongoing repairs to avoid inconvenience during your stay.
Clarify Housekeeping Services
Several guests mentioned issues with room cleanliness and housekeeping services. It's advisable to communicate any specific housekeeping needs clearly and promptly to ensure a comfortable and clean stay.
Confirm Temperature Control
Some guests experienced challenges with room temperature control. It's recommended to verify the functionality of the thermostat and air conditioning system upon arrival to address any potential issues early on.
Understand Additional Fees
Some guests were surprised by additional fees not included in the initial room rate. It's advisable to inquire about any potential add-on fees and their purposes to avoid unexpected charges.
Address Any Concerns Promptly
If you encounter any issues during your stay, it's advisable to address them promptly with the hotel staff. Several guests mentioned that their concerns were not adequately resolved, highlighting the importance of clear and timely communication with the hotel team.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
|---|---|
High season | July |
Average price (weeknight) | $143 |
Average price (weekend night) | $147 |
Value for money | 7.5 |
|---|---|
Distance to city center | 2.8 mi |
Nearest Airport | Memphis |
Distance to airport | 14.5 mi |