Pros (+) Friendly staff and quiet area
2 stars
Extended Stay America Suites - Memphis - Wolfchase Galleria
Photos of Extended Stay America Suites - Memphis - Wolfchase Galleria
Overview
Located in Memphis, Extended Stay America - Memphis - Wolfchase Galleria is an easy drive from Cordova and University of Memphis. It also provides an outdoor pool and free Wi-Fi.
There are a variety of amenities on offer to those staying at the property, including a 24-hour reception, laundry facilities and a BBQ/picnic area. There is also on-site parking for guests travelling with a car.
This property features apartments with an en suite bathroom, air conditioning and a TV. They all offer a refrigerator, a sofa bed and an in-room dining area.
For guests who enjoy exploring local dining options, there is a large variety within walking distance. Overton Park is just an easy car ride from the property.
Latest deals for Extended Stay America Suites - Memphis - Wolfchase Galleria
Amenities at Extended Stay America Suites - Memphis - Wolfchase Galleria
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
Kitchen
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
General
- Family rooms
- Seating area
- Telephone
- Carpeted
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Wake-up service
- Meeting/Banquet facilities
- 24hr front desk
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Extended Stay America Suites - Memphis - Wolfchase Galleria
6.4
Okay
1148 verified ratings
Wonderful
377
Very good
116
Good
121
Okay
92
Fair
125
Mediocre
75
Poor
242
Summary of reviews
Guests say
Guests appreciated the good location of the hotel, but many expressed dissatisfaction with cleanliness issues, including reports of pests and unpleasant odors. Service also received criticism, particularly regarding staff training and responsiveness to complaints. Overall, while some guests had a pleasant experience, the negative aspects significantly impacted their stay.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
6.2 out of 10
13 reviews
8.7 out of 10
1 review
All reviews
Pros (+) The staff was friendly, parking was abundant, rooms were clean, and the hotel was quiet. The breakfast host was very nice. Overall, I had a pleasant stay and would stay again (except ask for a coffee maker in my room upon arrival).
Cons (-) There is a change from the road onto the driveway that is hard to see at night, much like a speed bump, if you hit it too fast your car takes the damage. A warning sign would be great. Also, the doors aren't automatic, so when travelling alone, it's hard to drag luggage and open doors. I went down for a cup of coffee about 10-minutes before breakfast ends and the coffee was gone. The front desk cl...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast offerings?
The hotel offers a complimentary breakfast, but some guests have mentioned that it mainly consists of granola bars and small packaged muffins. It's important to note that the breakfast may not be as substantial as expected.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about cleanliness, including odors in common areas, upkeep issues, and instances of bugs in the rooms. It's advisable to be mindful of these potential cleanliness issues during your stay.
What are the highlights of the hotel's amenities?
Guests have praised the spacious rooms, friendly staff, and the convenient location near Wolfchase Galleria Mall. Additionally, the hotel offers an outdoor pool, making it a great choice for those who enjoy a relaxing swim.
Is the hotel suitable for pet owners?
The hotel is pet-friendly, but it's important to note that charges may apply for bringing pets. If you're traveling with pets, it's advisable to inquire about the specific pet policies and any associated fees.
What are the common concerns about the hotel's cleanliness and maintenance?
Several guests have expressed concerns about cleanliness, including odors, bugs, and maintenance issues such as poor ventilation and worn furniture. It's important to be aware of these potential issues when considering a stay at the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Double Beds
Several guests found the one-bedroom suite with double beds and a sofa sleeper to be convenient for families.
Consider Noise Levels
Some guests mentioned that the hotel can be noisy at times, so light sleepers may want to consider this when booking.
Check Nearby Dining Options
Guests appreciated the variety of dining options within walking distance of the hotel, making it convenient for meals.
Be Mindful of Breakfast Options
Some guests found the breakfast offerings to be limited, consisting of instant oatmeal, coffee, granola bars, and muffins that were sometimes perceived as old.
Request a Well-Maintained Room
A few guests mentioned the need for better cleanliness and maintenance, so it may be helpful to request a room that has been well-maintained.
Inquire About Pool Access
Some guests noted issues with pool access, such as the pool being closed at night and the lack of lighting, so it may be beneficial to inquire about pool access times.
Consider Security Concerns
Some guests expressed concerns about security and safety, including issues with exterior doors not locking and incidents of vandalism, so it's advisable to consider these factors.
Check for Odor Issues
Several guests reported encountering unpleasant odors, such as cigarette smoke and musty smells, so it may be helpful to inquire about room odor when booking.
Be Aware of Noise Pollution
The hotel's proximity to a highway resulted in noise pollution for some guests, so those sensitive to noise may want to take this into account.
Verify Amenities
Some guests mentioned missing amenities, such as a lack of a coffee maker in the room, so it may be beneficial to verify the availability of specific amenities before booking.
Location
2520 Horizon Lake Drive, Memphis, TN 38133
What's nearby
- Shelby Farms4.2 mi
- Temple Israel6.3 mi
- University of Memphis9.4 mi
- Memphis International Raceway10.4 mi
- Rhodes College11.1 mi
- Overton Park11.1 mi
- Liberty Bowl Memorial Stadium11.2 mi
- Memphis Zoo11.5 mi
- St Mary's Episcopal Cathedral13.8 mi
- Sun Studio14 mi
- Memphis Pyramid14.5 mi
- Fire Museum of Memphis14.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Suites - Memphis - Wolfchase Galleria
Low season | May |
|---|---|
High season | July |
Average price (weeknight) | $85 |
Average price (weekend night) | $92 |
When to book a room at Extended Stay America Suites - Memphis - Wolfchase Galleria
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Suites - Memphis - Wolfchase Galleria
FAQs when booking at Extended Stay America Suites - Memphis - Wolfchase Galleria
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Value for money | 6.6 |
|---|---|
Distance to city center | 14.4 mi |
Nearest Airport | Memphis |
Distance to airport | 14.7 mi |