Basics
Accessibility and suitability
Services and conveniences
Bathroom
General
Dining
Media and entertainment
Bedroom
Parking and transportation
Laundry
Workspace
Health and safety
Family friendly
Fitness
Pool
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
The hotel offers an outdoor heated pool, a bowling alley, a play area for kids, and a gym for guests to stay active.
Is parking available at the hotel?
Yes, the hotel provides free parking and has an EV charging station for electric vehicles.
How is the food quality at the hotel?
The hotel offers a convenient on-site café, a snack bar, a restaurant, and a bar/lounge, providing numerous dining options. Guests can also have food delivered to their accommodation.
What is the cleanliness like at the hotel?
The hotel is praised for being very clean, with friendly and helpful staff. However, some guests mentioned small issues with cleanliness, such as a bad smell in one of the elevators.
What can guests expect from the customer service?
The hotel staff is described as welcoming, friendly, and helpful. However, a few guests mentioned instances of unprofessional behavior at the front desk.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in February, which is mentioned as the low season. This could provide a more relaxed experience.
Explore Nearby Attractions
Take advantage of the hotel's proximity to various attractions such as the Pink Palace Family of Museums, Overton Park, and the Memphis Zoo, all within a reasonable driving distance.
Check Room Amenities
Some guests noted that certain rooms may not have all the advertised amenities, such as a microwave. It's advisable to confirm the availability of specific amenities before booking.
Pet-Friendly Accommodation
If traveling with pets, the hotel offers pet-friendly rooms, but it's recommended to inquire about any applicable charges and the hotel's pet policy in advance.
Be Mindful of Noise
Some guests reported noise disturbances, particularly from neighboring rooms or public areas. Consider requesting a room away from potential sources of noise for a more peaceful stay.
Breakfast Timing
If you prefer a later breakfast, be aware that breakfast service ends at 9:00 am, which some guests found inconvenient. Plan accordingly to avoid missing out on the complimentary breakfast.
Parking Considerations
While the hotel offers free parking, guests noted that the availability of parking spaces can be limited during peak times. Arriving early may help secure a convenient parking spot.
Verify Room Size
Some guests mentioned discrepancies in the advertised room sizes compared to the actual size. It's advisable to verify the room dimensions before making a reservation, especially if space is a priority.
Address Hygiene Concerns Promptly
A few guests reported cleanliness issues, such as an ant infestation. If you encounter any hygiene concerns, promptly notify the staff for a swift resolution.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | June | $149 | $188 |
Cheapest month to stay with an average 29% drop in price. | Most expensive month to stay with an average 35% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.4 | 14.6 mi | Memphis | 14.9 mi |