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I loved the bed and pillows. Very comfortable The side of the hotel I was on faced the highway. All I heard all night was the traffic and I was on the 8th floor!
Staff was friendly. The room showed online had a fridge and seemed larger, although I asked and they gave me a fridgerator. The rooms seemed very out dated also compared to hotels priced similar. The bathrooms were also very small.
Great location, safe area, beautiful indoor pool area and courtyard, and very nice, clean, comfortable rooms!
The front desk staff was very kind and helpful. Bistro staff in the morning was not aware of the free Platinum arrival coffee. The Bistro staff in the evening was not aware that one of their sandwiches came with the soup as well as the sides - I was told "no" when I questioned what was written on the menu before they double checked with the kitchen manager who confirmed what I was saying. The gym is incredibly hot with no A/C (at least not during the week I was there). It is also old with very limited equipment. Many of the buttons on my TV remote did not work - when they attempted to replace the remote, none of the buttons on the new remote worked. The A/C in the room is also not on a thermostat and runs constantly. This hotel needs a lot of updates/renovations and additional consistent training for their Bistro staff.
The room was very quiet and the bed was amazing, I slept very well. The breakfast was hot and very well organized. There was a barking dog in one of the rooms it was so loud it was disrupting the guests.
The lobby was impressive! The staff great! The king sized bed was wonderful! And there was an overwhelming choice at breakfast! The pool area was clean and warm. nothing
It was clean, well laid out, helpful/pleasant desk staff and a value.
The room had two chairs to sit at the table not just one. The chair with the ottoman.
price was right. we were upgraded to double queens right off the bat no cost, and they took us an hour early. the staff seemed rather angry almost all the time. the location of this hotel is extremely annoying to get to and from. the curtains in the rooms were peeling and you could hear your neighbors at night even when they were being quiet.
The staff was extra friendly and the room was on point. Everything!!
Frankly, nothing. There were baby roaches in the bathroom floor. Dust every where. Breakfast substandard.
the staff were very friendly and helpful - the breakfast was pretty good, but crowded - the rooms were updated - safe location... overall we were happy, would recommend. a bit expensive for the price - not too close to tourist sites.
Breakfast was great!
basic budget hotel
The beds were very comfortable and conveniently located near a major highway. I think there was a bullet hole in the window and mold on the bathroom wall. There was also a strange odor in the room.
Friendly staff Decent Pool Wasn't super clean nor updated AC didn't work very well in the room
staff was efficent heat and air controls
Not very healthy breakfast choices. No fridge in room.
Fresh look Damp. Difficult to find. Limited choices at breakfast.
Staff More breakfast options
The women at the front desk were great. They were extremely friendly and helpful. The hotel itself is in need of new carpet and paint inside.
The hotel was easy to find and was close to the interstate. The bed was comfortable and the air conditioning worked. I did not like all the spider bites I received. I did not sit by the pool or go anywhere once I arrived. I woke up at 4:00 am with my arm in severe pain. When I told the lady at the front desk about what happened, she said she was sorry to hear that and showed me the bites she had received the previous day.
Bed was good. Staff friendly No one place to sit in room , grungy coffee maker
We liked the location The toilet water pressure was very very low, the pool water needed to be cleaned was not clear. The breakfast was not good. The A/C eas mot working in the office and dining room area was very uncomfortable. Would not stay there ever again.
BREAKFAST BAR WAS THE ONLY HALF WAY GOOD THING ABOUT THIS HOTEL FILTHY DIRTY!!!! PILLOW CASES LOOKED LIKE THEY HADNT BEEN CHANGED..SHOWER DIRTY...CARPET STAINED...RECLINER FABRIC DIRTY DIRTY..COULD NOT GET ON FREE WIFI..ONLY ONE OUT OF THREE ICE MACHINES NOT OUT OF ORDER UNTIL WE TRIED TO USE IT..THEN IT DIDNT WORK..OUTSIDE OF HOTEL VERY UNKEPT...THROW-UP ALL OVER SIDEWALK OUTSIDE OF LOBBY..GARBAGE IN ALL GARDENS AND BEHIND ICE MACHINE...I COULD GO ON AND ON...IF WE COULD HAVE GOTTEN OUR MONEY BACK FOR THE RESERVATION WE WOULD HAVE GONE TO ANOTHER HOTEL..MAKES ME QUESTION KYAK FOR ANOTHER TRIP
A/c Everything else wish I could have my money back
The amenities listed by a hotel are real things not just window dressing. WIFI is a joke and the entire staff knows it The continental breakfast is a weak presentation La Quinta is next door. Pay them for a room with working amenities
nothing First room was full of waste water in the kitchen and the wash basin. So we returned and changed another one. But it is also with dirty waste towel in the bathroom. We were tired and just stayed one night. The staff didn't say soory all the time.
The people were very nice and service was excellent. The carpet was sticky and dirty looking, you didn't want to walk barefoot on them!Other from that it was OK,
The price At check in the clerk initially over charged me but corrected it when I pointed it out.
This guest did not leave comments about this hotel.
location they tried to charge me 20$ to stay a 2nd night, that i already informed them of upon check in
Very quiet The girl at the front desk was a ruDE person she acted like she hated her job but she forgot to activate the keys to the room I payed for not friendly at all for and w
I appreciated that the employees did not pester my self or any of my guests. There was no Ice machine. The hotel said I owed an extra 35$+ and could not explain why. The room I initially checked into was hot, and the air conditioner didn't work.1st 4hrs, were uncomfortable until given another room.