Guest reviews
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Overall Rating
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9.2 "World class service."9.8 "98% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 9.7 "97% found therestaurant service to be one of the best ." 8.3 "Housekeeping was great , according to 83%." -
9.1 "Terrific location."8.5 "
Great parking , according to 85%." 10.0 "Easily accessible by car , said 100%." 10.0 "100% thoughtparking was inexpensive ." 8.5 "85%appreciated the closeness to the beach ." 9.5 "95%liked the proximity to shopping ." 10.0 "Good access to the airport , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.5 "75%liked the proximity to sightseeing ." -
9.0 "Excellent breakfast."9.3 "93% were
happy with the price of the breakfast ." -
8.9 "Food is delicious."9.8 "
Yummy desserts , said 98%." 9.7 "97%enjoyed the snacks that were offered." 10.0 "100% werehappy with the price ." 8.6 "86%loved the menu selection ." -
8.7 "Good value."9.3 "93% were
happy with the price of the breakfast ." 10.0 "100% thought it was agreat value ." 10.0 "100% werehappy with the price ." -
6.2 "Internet is average."
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4.2 "Vibe wasn't good."1.1 "89%
criticized the unstylish hotel ."
Overall Rating
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9.1 "Excellent breakfast."
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9.1 "World class service."9.7 "97% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." -
8.9 "Food is delicious."
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8.9 "Location is great."8.3 "
Great parking , according to 83%." 10.0 "100% thoughtparking was inexpensive ." -
8.8 "Good value."
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4.5 "Vibe wasn't good."
Overall Rating
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9.1 "Excellent breakfast."9.3 "93% were
happy with the price of the breakfast ." -
9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 9.8 "98% found therestaurant service to be one of the best ." 8.6 "86% said thereception staff was great ." -
9.0 "Terrific location."8.4 "
Great parking , according to 84%." 10.0 "Easily accessible by car , said 100%." 10.0 "100% thoughtparking was inexpensive ." -
8.8 "Food is delicious."9.9 "
Yummy desserts , said 99%." -
8.3 "Generally very clean."8.3 "83% said
rooms were clean ." 9.1 "91% thoughtit was clean ." -
6.6 "Internet is average."
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4.1 "Vibe wasn't good."0.9 "91%
criticized the unstylish hotel ."
Overall Rating
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9.3 "Terrific location."10.0 "
Good access to the airport , said 100%." 8.7 "Great parking , according to 87%." -
9.2 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.1 "Excellent breakfast."9.4 "94% were
happy with the price of the breakfast ." -
9.0 "Excellent value."9.4 "94% were
happy with the price of the breakfast ." -
8.2 "Comfort level is high."
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4.0 "Vibe wasn't good."
Overall Rating
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9.2 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.2 "Terrific location."
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8.7 "Food is delicious."
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8.7 "Breakfast is good."
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8.4 "Comfort level is high."9.7 "97% thought
rooms were spacious ." 8.6 "86% said thebeds were comfortable ." -
5.1 "Sufficient wellness & sports facilities."
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3.9 "Vibe wasn't good."1.1 "89%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.0review from
I usually only stay at Best Westerns. But after my experience at the Newport Mesa Inn I never want to go again. Basically got kicked out of continental breakfast because we had a service dog, even though I let them know and asked questions when I checked in the night before. Couldn't even get one glass of juice without being stopped and asked to leave "the common area" because people complained. Really? A couple complaints within a minute? We walked in minding our own business and our dog was quiet in our own arms, beahving perfectly fine. And for those ignorant people's information, we purposely got a small, hypoallergenic nonshedding dog so it would be less inconvenient, especially for those with allergies. Maybe you can at least bother to ask us some questions before just asking us to leave. So we check to see if we can at least sit outside, but that area is occupied by people smoking. So they seriously want us to eat our breakfast outside in the smoking area? And we can't take it to our room either? It says, "The ADA mandates that the service dog and handler have access to all public places. This is the law." So is the hotel and their "common area" not a public place? "Businesses may not: Refuse admittance, isolate, segregate, or treat this person less favorably than other patrons." I'm so angry even as I'm typing this, because it just reminds me what annoying trouble we went through. I have never had this problem at hotels until today. I have half a mind of suing these people, or taking it up to corporate. We came to celebrate my fiancé's birthday and our anniversary, but we left feeling degraded, and our day in Newport was ruined. Thanks Best Western.
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8.5review from
I enjoyed how peaceful and quiete the stay was. No microwave available in room.
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10.0review from
The staff was helpful and business like. Kathleen and the cook were the most friendly people We've ever met. Even though we were the only ones there for dinner, we were treated like royalty. The room was spacious and clean.
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10.0review from
they were always helpful. Convenient location. Complete breakfast. Big rooms. It should be a 4 * hotel
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9.7review from
Helpful and cheerful staff. Clean room. Comfortable bed. Few restaurants in walking distance.
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5.1review from
Location- however- think about driving a longer distance than staying close- The food was processed and bad- the hotel was old, bathrooms were dingy- floors dirty- sad the call it an ok hotel. The air didn't work- and the manager said it did- how about the customer is right???? It was just a place to set out heads! Nothing more- ohhhh and ice machine sucke as well-
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9.6review from
Clean, comfortable rooms. Laundry facilities if I wanted to do my own laundry. Cleaning service if I wanted that. Very professional Staff.
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8.0review from
I would highly recommend this hotel. Great location near freeways, shops, beaches. Great facilities and staff. Would stay again.
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8.0review from
I liked the fact that it was so close to the OC Fair grounds. And also I like the serviceand attention the staff provided. n/a
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5.3review from
Close to the venue we had to attend
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6.3review from
It was located just across the OC Fairgrounds which very convenient ifuring the fair. It is also easily accessible near the H73 and H55. Also close to all the beaches (Huntington, Newport and Laguna) and shopping malls. Some rooms are too close to the backyard parking. Breakfast has no fruits !!!!!!!!!!
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5.3review from
Big bedroom Location: literally on the highway. Breakfast not as good
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7.7review from
It was quiet and convenient and reasonably priced No complaints
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8.0review from
Breakfast included with an omlette custom made for me.
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6.0review from
It was place to stay that we could afford not really
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8.5review from
I enjoyed how peaceful and quiete the stay was. No microwave available in room.
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10.0review from
The staff was helpful and business like. Kathleen and the cook were the most friendly people We've ever met. Even though we were the only ones there for dinner, we were treated like royalty. The room was spacious and clean.
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10.0review from
they were always helpful. Convenient location. Complete breakfast. Big rooms. It should be a 4 * hotel
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9.7review from
Helpful and cheerful staff. Clean room. Comfortable bed. Few restaurants in walking distance.
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9.6review from
Clean, comfortable rooms. Laundry facilities if I wanted to do my own laundry. Cleaning service if I wanted that. Very professional Staff.
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8.0review from
I would highly recommend this hotel. Great location near freeways, shops, beaches. Great facilities and staff. Would stay again.
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8.0review from
I liked the fact that it was so close to the OC Fair grounds. And also I like the serviceand attention the staff provided. n/a
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8.0review from
Breakfast included with an omlette custom made for me.
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4.0review from
I usually only stay at Best Westerns. But after my experience at the Newport Mesa Inn I never want to go again. Basically got kicked out of continental breakfast because we had a service dog, even though I let them know and asked questions when I checked in the night before. Couldn't even get one glass of juice without being stopped and asked to leave "the common area" because people complained. Really? A couple complaints within a minute? We walked in minding our own business and our dog was quiet in our own arms, beahving perfectly fine. And for those ignorant people's information, we purposely got a small, hypoallergenic nonshedding dog so it would be less inconvenient, especially for those with allergies. Maybe you can at least bother to ask us some questions before just asking us to leave. So we check to see if we can at least sit outside, but that area is occupied by people smoking. So they seriously want us to eat our breakfast outside in the smoking area? And we can't take it to our room either? It says, "The ADA mandates that the service dog and handler have access to all public places. This is the law." So is the hotel and their "common area" not a public place? "Businesses may not: Refuse admittance, isolate, segregate, or treat this person less favorably than other patrons." I'm so angry even as I'm typing this, because it just reminds me what annoying trouble we went through. I have never had this problem at hotels until today. I have half a mind of suing these people, or taking it up to corporate. We came to celebrate my fiancé's birthday and our anniversary, but we left feeling degraded, and our day in Newport was ruined. Thanks Best Western.
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5.1review from
Location- however- think about driving a longer distance than staying close- The food was processed and bad- the hotel was old, bathrooms were dingy- floors dirty- sad the call it an ok hotel. The air didn't work- and the manager said it did- how about the customer is right???? It was just a place to set out heads! Nothing more- ohhhh and ice machine sucke as well-
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5.3review from
Close to the venue we had to attend
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6.3review from
It was located just across the OC Fairgrounds which very convenient ifuring the fair. It is also easily accessible near the H73 and H55. Also close to all the beaches (Huntington, Newport and Laguna) and shopping malls. Some rooms are too close to the backyard parking. Breakfast has no fruits !!!!!!!!!!
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5.3review from
Big bedroom Location: literally on the highway. Breakfast not as good
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6.0review from
It was place to stay that we could afford not really
