Pros: I always rent from fox because they are really close to my house. But the people are really friendly.
Jan 4 2016
Excellent Value and Service.
Pros: Service of all employees was excellent. Value was extremely good for a very nice vehicle.
Jul 2 2016
Pros: Customer service price
Aug 23 2016
Pros: Inexpensive compared to all others
Cons: Was offsite from SNA but not too bad.
Sep 8 2016
Longest wait ever for a rental car
Pros: Upgraded to larger car
Cons: Waited 45 minutes to reach counter. Electronic device to pay and sign forms did not work properly , printer did not work $150 deposit has to be paid upfront and was not fully refunded until I complained
Sep 25 2016
My first time experience.
Pros: Lackluster customer service. The car was filthy inside.... More like the the whole inside was stained and the car wasn't filled with gas.
Pros: The process was easy, and the price was great. Customer service was great too.
Cons: Another very large family arrived before us so we had to wait a while for the shuttle.
May 10 2016
Good service, yet confusing
Pros: Amanda was very helpful. Car was clean.
Cons: Van rental shop was not at the airport. Had to call for shuttle. Directions were not clear on what to do once we arrived at the airport. Either this was not clearly stated when I purchased the rental, or entirely an oversight on my part.