Costa Teguise hotels

Pros: Bed and sofa were comfortable and facilities excellent. Loved the library in reception area to borrow a holiday read. Location perfect for me and relatively quiet. Staff very friendly and efficient. Free bottled water and bottle of wine on arrival was a nice touch and much appreciated.

Cons: Water pressure in shower a little low (apparently an island-wide thing) and I found it a little slippery. Everything else was perfect.

Pros: Location apartment could not fault it The staff in rerception very helpful and friendly .In fact all the staff,cleaners etc were lovely

Pros: Staff were friendly and extremely helpful. Giving advise on where to visit and providing maps. The pool was a little cool when we arrived as the heated pool had not long been installed. However the temperature was raised which meant it was the perfect temp at around 25-27 degrees

Pros: Smart rooms comfy beds

Pros: Clean and secure apartments

Cons: More entertainment ie background music by pool would of provided more atmosphere.

Pros: Amazingly high spec, super clean

Cons: All perfect

Pros: The apartments and the staff were lovely

Pros: The receptionists were excellent, in particular Elena who was very helpful and professional. Ana too was excellent. The hotel was very clean, well located and the rooms were well equipped and comfortable. Very attractive and quiet place to stay.

Cons: A disappointing thing was that the pool, although it was lovely and clean, was pretty much unusable the week we were there. The weather was fine but the water temperature of the pool was too cold. I think it says that the pool is heated, but the pool was too cold to swim in comfortably.

Pros: Lovely staff. Spacious and clean apartment with great views. Great location close to shops, restaurants and beach. Breakfast and lunchtime snacks at on site restaurant were lovely.

Cons: Not always enough sun beds around the pool area.

Pros: The complex is spotlessly clean and the staff very polite great location

Pros: Lovely hotel, super clean, really friendly staff, fab food and drinks. Only 5 min walk from the beach. Loads of entertainment for kids and families, if you’re travelling with you family.

Cons: Not a great fit for people travelling without children.

Pros: The staff were very friendly and welcoming explain everything clearly, and could not do enough for you. Immaculate grounds and room all the little extras are thought of.

Pros: The service from all staff was consistently high throughout our stay and they really couldn't do enough for you. Food was great, great choice and a VERY wide selection of drinks included in AI.

Cons: Going home...

Pros: Exceptionally clean and staff are very helpful and kind.

Cons: It was very busy with children. It was like being at a school. Breakfast and dinner was very very busy, it wasn't a enjoyable experience. Food was very simple.

Pros: Family suite was perfect, hotel was lovely. Would definitely stay there again and would recommend to family and friends.

Cons: Breakfast was good, but lunch and dinner could be improved.

Pros: Room was comfortable, lovely choice of food, staff were friendly, nice touch with bottle of wine for my birthday, hotel is family based but went as a couple, kids were no bother. Overall a lovely 5 days.

Cons: There's nothing we didn't like.

Pros: The staff are excellent and willing to help with any issues that you could have. t's a friendly hotel that is close to ever5 that we needed, we will be back again in December when I do the Lanzarote Marathon

Pros: Well if you’re anti child on holiday don’t book here. We thought it was fun despite being a couple. The rooms are large. Plenty of storage space. Shower good. Only had breakfast where there was a great choice of reasonable quality. Might need to dodge the odd ikea high chair but the staff work tirelessly to keep clean despite being outnumbered 10 to 1 by the children. Pool area is great and again clean. Loungers pretty decent too. Some have complained about lack of lifts. That’s true but one third of accommodation on ground floor so those with genuine mobility issues can be catered for. If you’ve got kids up to 8 maybe 10 it’s great.

Cons: Too windy not hotels fault

Pros: The food was excellent

Cons: Nothing

Pros: Wonderful staff, good selection of food, and the hotel and gardens were kept immaculate

Pros: Liked the sun terrace very much with lovely out look to the sea....plenty sun beds,water & beer & soft drinks available on taps

Cons: Noisy room as near stairs and lifts. Too near drop off area for delivery and bin empty day. Could here the toilet flush & showers of adjoining rooms alot !

Pros: The food and drink on offer was a very high standard and varied each sitting. Fantastic fresh seafood

Cons: I honestly dont have any faults to highlight without being very picky.

Pros: Great food, fab rooms, excellent value for money

Cons: Limited entertainment

Pros: Loved staying in HD. Politeness and friendliness of staff really stood out to me. Everyone was super nice and friendly, especially receptionists and the maitre d’hotel. Amazing food and great location. We really enjoyed our stay and will be back!

Pros: Lovely hotel food great staff so friendly and Berta at reception went that extra mile

Cons: Nothing

Pros: Staff, atmosphere, entertainment, food.

Pros: Location is really great, beach at the door step, huge car park and beautiful walking pat to the town center. Hotel itself rly beautiful with amazing staff and customer service, Daniel you rock the reception desk(always helpful and kind) , animation crew Juakin, Justyna, Roman love your work and dedication!! Bartenders very generous ;) waiters, cleaning service great! Room and bathroom huge, bed comfy, nice extra sitting space with couch, seaview recommended. Pool area well maintained, lots of sunbeds, drinks(beer and sodas) on tap in every corner ;) Overall recomended, with only few minuses.

Cons: Snack bar food very poor. Food at restaurant very tasty, but every day same, with only small changes. Cocktails very simple, but hotel is focused on fast service so no time for fancy cocktail making. All inclusive doesn't include spa! Hotel offers one evening per stay in their a'la carte restaurant, but next time I would rather go to regular restaurant, as its much tastier.

Pros: Gorgeous hotel, clean. Friendly staff. Excellent food. Lovely area.

Pros: Perfect place to escape for a weekend nice and welcomed atmosphere,definitely recommended for price and position probably it’s gonna be a second visit sooner

Pros: Nothing

Cons: Everything

Pros: We only checked in for half a day before leaving for our flight home and could no longer cope with the shambles of the Hotel opposite. I was quite poorly so was unable to enjoy all the wonderful facilities but we were given a very quiet room right by the sea and it was wonderful to have a comfy sleep in the tranquil environment.

Pros: The hotel lobby / bar is just stunning, such a lovely place to chill at night. Never seen a hotel so full of an evening. Great atmosphere. Also our room was great. All rooms have a sea view.

Cons: I always tend to struggle with meal times as i am quite picky, so i did find there wasn't a great selection for me as there was a lot of salads, however my husband said the food was great for him. Just shows everyone's different i guess!

Pros: Location excellent - Hotel kept clean and tidy

Cons: Food at all meal times was more like 3 star than 4 star

Pros: The view from our room was stunning. The grounds are well kept and clean. The room was very clean The location is great Lots of sun loungers and pools are clean and enjoyable - although one was heated, it was still cold Table service at eating times was great Some of the staff were a little off at times, but otherwise, we found them friendly and helpful. We were on the fifth floor - but lifts were fast and it didn't seem difficult.

Cons: -The drinks by the pool were not of great quality - no cocktails - only use mixers. Otherwise ok. They need more staff! - Seemed only to have one person doing everything. - I'm not a fussy eater and found lots to enjoy, however, the food choices sometimes was very random/strange - so for a buffet it was difficult at times to put a meal together - rather than a little of this and that. We ended up eating out 4 times in the evening on an A/I. - Recommendation, not criticism - maybe have another eatery in the evening to stop the monotony of buffet food.

Pros: The food was really good and there was lots to choose from. There was plenty of room and sunbeds to choose from. And plenty of space in the evening, the bar and restaurant staff were so friendly and the service was really good.

Cons: I think maybe more than one staff member on the outside bar, better quality cocktails on the all inclusive.

Pros: Really nice design

Cons: Looks like a nice hotel. Rude staff bad food. From Reception to waiters no real customer service . Always make you aware that you are all inclusive therefore deserve the worst service.

Pros: location, facilities, pool, majority of food

Cons: more variety of menu, one of waiting staff was abit rude on occasions

Pros: Loved the hotels open airy space, the friendly staff in the restaurants ,reception and all the bars. Loved the choice of food every day. Definitely a holiday to repeat.

Cons: The entertainment in the hotel was fairly poor.

Pros: Lovely little place owners Lovely people they couldn't done enough for you to make you welcome will stay again

Cons: Nothing I loved everything here

Pros: Garden / Pool area is beautiful! Can walk into town in around 15 mins, we liked the quiet neighbourhood of the property away from the tacky tourist spots, would recommend if staying in Costa Teguise. Owner was friendly and helpful.

Pros: The place was great. Beautifully decorated and clean rooms. The hosts were very attentive, they leave coffee and things for a quick morning start, offer you beach towels if needed. Each room has a little table and chairs at the garden to enjoy breakfast outside. Good location, 5 min by car from everything (beach, restaurant, supermarket, etc) or a niche 25 min walk

Pros: Everything! Most of all I liked the place and the style of the interior and exterior. There are only five apartments, no kids inside and it was extremely calm and suitable for meditation, art and inspiration. The hosts are very intelligent and friendly and they give you exactly the right advice where and when to go, what to see and which are the highlights of the island. It was like a fairytale! I highly recommend it!

Cons: There was no such thing!

Pros: Peace and quiet

Cons: Automatic light in bedroom was a nuisance

Pros: Friendly people, property as described and spotlessly clean.

Pros: Everything was going well, very nice host. It was very comfortable. The pool is awesome and the hosts offered free snacks tee and coffee. I had a great time there!! :)

Pros: I booked the vila for one day, I arrived very early, and my place was already ready. The people were very open and kind. I was very surprised with the room and the bathroom. It was amazing! The place was very peaceful and relaxing. There was everything that you need, towels, soap and even things to cook with. The bed was very comfortable and the pool was heated because otherwise it would be cold. They offered me coffee, but there is also a waterboiler so if you bring coffee sticks you can also make coffee yourself! Im very impressed and hope to be able to go to this place again. One day was not enough! Wish I could stay longer

Cons: There is nothing to complain about, for the price you pay, you get so much more.

Pros: Comfy bed, well stocked apartment. 10 night stay and apartment was cleaned and bed linen and towels changed half way through. Owners very friendly and helpful. Good quiet location with 25 minute walk into town which we didn't mind or 5 minutes drive. Nice pool with sun lounges and also bbq area. Supermarket 2 minutes drive away. Room is sprayed so no creepy crawlies to worry about.

Cons: Shower in the main bedroom, this could be very difficult if two couples were sharing as no other shower or bath in the bathroom. Can hear water running in unsoundproofed pipes, from owners accommodation above. Decoration not finished off as well as could be, but clean.

Pros: The owners were lovely we moved from a hote because it was too loud and we just wanted to spend some time alone, they were the best hosts and the most lovely people we had met on the holiday. Thankyou so much

Cons: That the holiday came to an end :)

Pros: Lovely apartment with everything you would need. Lots of choice in the resort with numerous pools and the lagoon to choose from. Only a short 10 minute walk to main area in costa teguise with all the restaurants and pubs. Apartment and resort are really clean and well maintained.

Cons: Only down side, apartment is overlooking the Olympic style pool and workout area. Not a big issue at all, just not your typical holiday apartment view. There was training for a marathon on when we stayed so was probably busier than usual.

Pros: The entire complex very clean staff excellent

Cons: No indoor pool and out door pools too cold to use

Pros: Apartment space and location. Washer drier was a bonus. Internet worked well but only while inside apartment - power to reach poolside just outside would have been an improvement. Ability to receive uk tv via the set top box and internet was another bonus.

Cons: Wrong number being given for local supervisor so attempts to contact not acted on. 7 light bulbs needed replacing or fittings repaired, power kept tripping. Extractor fan in bathroom not working. Attention to lighting was given but not until the day before we left after 2 weeks. We still managed but... Special arrangements by owner with Sands Beach were not understood by Sands Beach staff - owner had to take action to sort this out. We were told by one member of Sands Beach staff that we were staying illegally and not covered by any of Sands Beach insurances - owner said that was Not true and spoke to Sands Beach about misunderstanding. No in apartment safe so valuables had to be carried at all time.

Pros: Great location with access to all the pools at the Sands Beach Resort and a few minutes walk away from a nice little beach that is perfect for snorkelling with youngsters. Unlike the apartments owned by the Beach Sands Resort which incur a $6/day internet charge, this privately owned apartment had free wi-fi. The apartment was perfect for a family of four, the children shared the double bed room and we slept on a comfy sofa bed in the large open plan living area.

Cons: There was some confusion when we arrived at reception, partly due to the email with instructions about accessing the property not being sent until after we had already set off on our flight to Lanzorote, and once we arrived we didn't have immediate internet access to see the email from the property manager. The confusion arose because this is a privately owned apartment within the Sands Beach Resort, it is not owned by the resort itself. The reception staff disputed that 'guests' at privately owned properties are entitled to free access to the resorts facilities (as stated in the property advert) as it is not one of their apartments. The reception staff, although very friendly, were also unhappy that we were being asked to use the resorts check-in facility for an apartment which was privately owned. Several phone calls later (between me and the apartment manager and between the reception staff and the owner) and it was resolved, allowing us free access to all facilities. The check-in experience was the only downside of our whole stay, once in the apartment everything was perfect!

Pros: My first time staying at this apartment. Location was great. Apartment was lovely and clean. Beds were comfortable. View was gorgeous. Supermaket had lovel fresh bread and crossiants daily.I thought it looked a bit small in photos but it was more spacious than it looked. Had a problem with the DVD player but was sorted out within 24 hours. Someone had taken the connector away. Maybe a mistake by previous occupants ? Would definitely recommend this apartment. My children want to go back again. The beach less than 10 mins walk away and the restaurants were lovely. Would recommended Bacchus Italian restaurant and Xtina Ice Cream Parlour both have Sea views.

Cons: It is a minor thing. The kitchen needs a little TLC. There was one mug and 3 cereal bowls. The iron didn't always work properly. The brush handle was missing. But as said these are minor things. It wouldn't stop me booking again.

Pros: It was an exceptional stay! I was really surprised, how friendly and welcoming the staff is. All of you are great! But Marcin is the best :-) We arrived on my wife's birthday and I have asked before our arrival about a little cake (sure I was ready to pay for this) and we got a very nice hand-written birthday card, a very delicious cake and a bottle of cava and all this - complimentary form the hotel. Thank you, guys!!!! The room has enough space, the hotel itself has lots of different facilities for everyone: are you with kids -you have separate areas, swimmng pool, kids club and so on. Just relaxing alone? -you have adults only swimming pool far away from the crowd to chill out. Are you a champion?-you have a huge olympic swimming pool (extra charges and reservation apply).Ocean?-just few hundred meters by foot to the beach of further by bus to next beaches (great variety of places). Food is fabulous and you have always something new. Really, don't trust those who say "always the same' -nope!Here you have a wide selection of food for different food cultures and styles, the restaurant has enough space, so it's never overcrowded taking into consideration,that the hotel complex is huge. Want something different?-Spar supermarket is 100mtrs from the hotel. Wifi connection is good in all areas. Swimming pools are checked (every morning I saw a man with a small laboratory,checking the quality of the water), however we didn't much used them, because our target was the ocean. Arrecife is about 7 stops from the hotel, if you want into the "city", Costa Teguise center is 3 stops by bus or couple kilometers by foot. Nearby is also the Spanish King's residence and kings usually have good taste :-) so this location couldn't be bad. In the hotel you have lots of bars, fitness centre, mini-club,disco. So,those who'll order "all iclusive" will have enough spaces, where to relax. Rooms are cleaned every day.

Cons: Drinks (even non-alcoholic) for the dinner (paid separately) are too expensive. And not all drinks are in the all-inlclusive portfolio as I saw in the menu. Beach towels are exchanged free-of-charge only once - could be more often.

Pros: One of the pools was heated which was good.

Cons: The food was not great, all reused from the meal before. the dining room was dark and dingy, the hotel will have been top class in the ‘80’s but has not been updated since. The Olympic pool is not for use as coaches use it for team lessons, the snack bar was tiny.

Cons: Entertainment at night poor although the entertainment staff during the daytime were excellent

Pros: Nice mix of international guests.

Cons: Upon arrival I checked in and no one asked for payment, leaving me to presume that the payment had gone through booking.com On the day before I was due to depart the hotel realized the payment was not made, locked my daughter out of the room until I arrived back from the pool to a closed door and made a payment. I had no issue making a payment as I mentioned it was not asked for upon arrival. I made the payment in order to have the door opened and because I owned the funds - in all, I thought it was handled very strange. All this after finding a cockroach in the bathroom the night before !! Entertainment was very poor, with only one good night out of five - the other two nights we left the complex as the entertainment was worse than bad. Everything closed at 12 midnight with no entertainment for teenagers.

Pros: Loved the spacious room and food. Good location near a bus station. It has all the facilities.

Pros: The location is perfect with most rooms facing the sea and although it is a large and busy hotel it is very well run so it is still relaxing and comfortable. The food is excellent at all mealtimes and the olympic pool bliss. The female lifeguard on duty when we were there is a credit to the hotel so helpful and friendly, she goes over and beyond to welcome guests and ensure their experience at the pool is the best it can be.

Cons: The road noise in one of the rooms we stayed in.

Pros: Great facilities. Great food.

Cons: Very clean. Fantastic for families

Pros: What I liked most about the property was the very spacious room and own balcony and the beds were really comfortable. The property had its own bar and cosy lobby area where we was able to chill for the evening. Also the well centre was amazing had the best massage there located in block 4. Very peaceful area and there was a nice range of food for breakfast and dinner

Cons: There wasn’t anything that I didn’t like apart from there aren’t many shops/bars that are walking distance

Pros: varieties of food.

Cons: Very poor customer service at reception from check in and all week. No internet in room for five days.

Pros: Food, sea views and very very clean

Cons: N/a

Pros: The bed was comfortable and the room was quiet.

Cons: The restaurant was like a cafeteria in a hospital. Uncomfortable and mundane, eg table chair cutlery not nice furniture and flooring. There was no where nice to sit outside. The sun beds were packed in very close together. The outside bar was like a promenade bar - long queue formed to get a drink and no where nice to sit. In practice the queuing system works, but it’s weird in a hotel.

Pros: The staff were very helpful and nice. The food is very good and tasty, so much variability. The room and the hotel, the location is great and clean. We really loved the dancers after breakfast in the middle of the pool.

Cons: The pool was too cold.

Pros: Very clean

Cons: The staff were quite rude the air conditioning worked in none of the rooms which was a issue for a lot of guests

Cons: Terrible cleanliness, terrible staff, who don't bother rectifying problems when you advise them of them, and then try to ignore you when you complain about them.

Pros: The checkin and reception staff were very friendly and worked hard The customer experience manager was helpful

Cons: The restaurant standard was poor, everything from choice and quality of menu to service and cleanliness, not a patch on its sister hotels. Evenings in the lobby bar coffee was provided in paper cups! The buffet menu poolside was exactly the same every day! Not enough parasols and tables by the pool If you wanted a bottle of water, you had to pay for it, even all inclusive and it's the cheapest drink on earth! I was a sole occupant in a family room and had a couple in the adjoining room, not pleasant, felt like I was sleeping in bed with them! The music around the pool was the same on repeat all day everyday, one of the 2 CDs used was inappropriate with children in the area, quite explitive with crude swearing.

Pros: Food quality and cleanliness

Cons: Booked two single rooms and one double the two singles were upgraded to amazing rooms occupied by 2 youngish people The double room was the opposite side of hotel not any where near as nice and was a bit of a struggle for my husband I had asked for rooms together at booking time but unfortunately didn't get that but can't fault this hotel

Pros: Cleaning of rooms

Cons: Sheets were a bit dirty- had hairs on etc.

Pros: Lukas from the animation team was a highlight, very welcoming and exciting. Great sporting facilities and was excellent to get use of them for free.

Cons: Pool was very cold. Dinner could have been better.

Pros: all

Pros: Location out of town,next to safe beach,peaceful around corridors and landings to rooms

Pros: Nothing at all.

Cons: Was not a four star hotel as advertised, rooms were filthy, rusty bath, mouldy tiles, stained carpets, no tea making etc in room, no mini-bar, food was appalling, many guests complained, bad smelling drains, complained to management in writing-no reply!. The list goes on!.

Cons: Hotel needs to be better maintained, found to many dirty dishes in the dining room ( perhaps they require new dish washer,s ?)

Pros: Hotel was clean and had all facilities needed for a holiday. Food wasnt bad

Cons: Hotels needs a bit of love. Carpets are old and the hotel gets the feel it hasnt been updated since the early 90'S.

Pros: Good value/price in all inclusive type.

Cons: Need an all round refreshment. First of all carpets, furnitures, wall-painting.

Pros: it was ver clean and well maintained

Cons: yes as above and we stayed all inclusive but had to buy our drinks as in bottled beer and i thought international drinks was bud ect...

Pros: nearly everything

Cons: a beautiful hotel, but need of smartening up, like the carpets a bit shabby

Pros: A quality hotel offering excellent value for money. Food quality and presentation was very good.

Cons:

Pros: Great location, friendly staff, very clean

Cons: The food is way below standard of a 4 star, don’t be fooled by pics, the selection for breakfast is questionable! Brussels sprouts and carrots!!?? Really? The quality of food isn’t very poor, with all veg being tinned, no clear signage of food served which is basic, the presentation of food is vile, the Mediterranean restaurant was actually incredible as long as you can book in, felt like I was in another hotel! The buffet restaurant really let’s then place down as everything else is great, but when you’re paying for all inclusive you would expect a much better standard and I Ould not visit again on that principle, also he restaurant is in a basement with NO WINDOWS making it not a very nice setting, I aren’t out nearly every night as I and the rest of my party couldn’t bare the food. Such a shame

Pros: Everything was good apart from food awful ate out most nights not what you expect from all inclusive been to many four stars hotels and this has to be the worst never seen reheated vegetables for breakfast disgusting

Cons: Spoke to many other people that said the same such a shame as everything else was good

Pros: Food was excellent Entertainment team really good

Cons: Nothing

Pros: Nice and clean apartment. Comfy bed. Great all inclusive deal. Food was ok, but pretty standard. Lots of family’s so it was quiet and civilised. Hotel staff were lovely and helpful. Would definitely come back.

Cons: I know it’s not the hotels fault but ALL the sun loungers seem to have been “held” from early morning yet NOBODY coming to them for hours. Despite sign saying that they can’t be held. Even as the day progressed loads of loungers still had towels but nobody in them.

Pros: Alex on reception was not a bit helpful

Cons: location ....too far from the beach

Pros: Room clean, large balcony, staff friendly.

Cons: Walls are quite thin, neighbours moving furniture at all hours.

Pros: We had a really pleasant stay at the hotel, the food was delicious, the help yourself snack at the pool bar is a great idea. The staff is friendly and nice especially the animation team. Thanks for Kuba who always told us the upcoming activities and we had a great fun with them! Recommend this hotel!

Pros: Everything! Room and Hotel was lovely including the food. Staff very friendly and helpful. Will definitely return.

Cons: We have a feeling the drinks were watered down in the bar but apart from that everything was great

Pros: Staff excellent very polite cleanliness excellent rooms spacious

Cons: Could do with background music or some entertainment in the piano bar

Pros: Loved the facilities, great entertainment, nice food

Pros: Staff amazing...Abel...Yasinn..Isuala...Alberto...Mierco...all staff in restaurant....receptionists Stephanie and Musa exceptional..big shout to Cuba from animation...he really made this hotel exceptional in the sports...he is the best animation ever...he needs recommending higher

Cons: Everything was way above what we expected

Pros: Fab sun beds Lovely pool Staff Cleanliness Location

Cons: Bedrooms and furniture a little basic but as expected based on price paid Having to pay extra for a safe and pool towel

Pros: Breakfast was very nice

Pros: Staff miserable, quality of breakfast very poor.

Cons: Everything

Pros: Breakfast had all the predictable goodies but was adequate. Location is good, if you have a car, otherwise you may have to walk a bit. Friendly and helpful staff. The spa was very good. Lovely pool. They do their best to entertain you. Lovely views from the balcony.

Cons: It's an old building. Build before electronics so electric sockets are few. It's nice that they have entertainment every night but not nice that you hear it in your room too (until almost midnight). The in-room Wifi (costs extra) was very poor. The mattresses were not comfortable for an older person with back problems.

Pros: Entertainment in the evenings Nice pool deck area & spa facilities Good location

Cons: No wi-fi in the rooms

Pros: Nice hotel!

Cons: I don’t like I need to pay for spa for WiFi for seif

Pros: Perfect location and really helpful staff!

Cons: Our room smelled like stale smoke!

Pros: Good selection of food .

Cons: Found food cold .entertainment ok

Pros: Food was excellent location excellent staff went above and beyond to be extra helpful. Pool area always had enough sun beds and always clean.

Cons: Bottled water would be helpful

Pros: Nice location, great pool, great food, nice balcony.

Cons: Some of the staff was rude. I was on half board which didn't include drinks at dinner. I put some water from a water cooler that was in the room (an office water cooler) and one of the waiters took it from me and said I can't have drinks and that I have to pay for it. I said I didn't touch it and he took it away from me. I have NEVER been denied water anywhere, let alone in the hospitality sector. Absolutely disgraceful! Also, the room they put me in was next to a staff room or similar and the banging and the loud noises would start at 7am and one day there some drilling as well. The room underneath me was packed with party people that they were singing in the balcony till 2am.Left the hotel not having slept at all. Definitely will not be going back sorry.

Pros: Breakfast was enjoyable, location was good for me out of the way.

Cons: I was originally given a room that had an adjoining room (15) I could hear every word the people in this room spoke the door did not fit correctly and the scent of their cosmetics came thru to my room also the door seem't faulty both on the balcony and the entrance door. I asked on day 1 early morning to change room I was told they would look into it I asked again late afternoon and was told to ask again the following morning, I was then given another room, the decoration of the rooms needs to be addressed Room 25 the carpet is stained where the bin has been. As I work in travel myself we always tell out clients to ensure they make their complaint whilst in resort as the problem cannot be resolved when clients return home. I was bitterly disappointed as I chose the hotel purely for the spa and total relaxation for a few days after having personal problems over the last 6 months.

Pros: Comfy beds, lovely tropical feel to the hotel with the vines, trees and waterfall, huge pool with plenty of sunbeds.

Cons: While there was a good selection of fried food at breakfast, eggs etc, there wasn't enough of a selection of granolas, mueslis, nuts and seeds.

Pros: Clean, lovely complex. Great gym!! Good food for the most part. Not too far of a walk to town. Plenty of sun beds.

Cons: No heated pool. The Spa wasn't great quality. I got a massage, wasn't good. Drinks were not cheap at meal time. it was almost 5euro for 2 waters. I got a Fanta one of the days, it wasn't Fanta, it was some horrible cheap fizzy orange, if I am paying more than full price id expect the real thing.

Pros: Staff were very friendly, selection at breakfast was excellent and rooms and resort was very clean

Cons: Dinner buffet wasn't great

Pros: Plenty of sunbeds available all day, & breakfast was fantastic..

Cons: Apt was a little basic, & if you are not all inclusive the pool bar is expensive for drinks & food.

Cons: Got very little sleep due to crying baby in adjoining apt and noisy guests coming home late in apt above us. Could hear everything in adjoining apts. Understand the hotel cannot be responsible for the actions of other guests however there is a big issue with sound proofing!

Pros: Pools and pool areas were very nice Spacious accommodation

Cons: Furniture in room was not that comfortable - sofa and beds Buffet was decent although fairly repetitive

Pros: Breakfast was 10/10 good location nice and quiet at the back of the complex where our room was

Cons: Air conditioning was virtually non existent and the only other down side was we had clothing stolen out of our room, 2 of my 9 nine year olds dresses and as ridiculous as it sounds 3 pairs of my boxer shorts ! Yes really actually stolen underwear and Zero point reporting it as there not going to get it back and it will just be unnecessary paper work ! We didn’t let it spoil our time there as everything else was really good

Pros: Very spacious , clean ,plenty of wardrobe space , comfortable beds , table & chairs on balcony quiet at night. Love the gym / spa / wellness area

Cons: A terrible drain like smell on entering accommodation . Noisy fridge . Bath / shower needs updating as painted bath kept peeling & shower seals dropping off .

Pros: We had to stay here for 1 night due to an emergency and the staff were incredibly helpful.

Cons: Not applicable

Pros: Large room... nice staff ... great pools... great food and drink...

Pros: From start to finish I was very well looked after by all the staff , breakfast was excellent with a very wide variety to choose from , would definitely recommend it , but do be aware it is a family orientated hotel so there can be lots of children , but they didn't bother me

Cons: to be honest the only thing I found lacking was internet access , could have done with it being on a bit more

Pros: Location was good, beds were comfortable and nice quite at night

Cons: Great hotel but, food wasn't upto much, drinks were very cheep local ,

Pros: The cleanliness

Cons: A lot of the food wasn't great

Pros: Hotel was lovely and specious and a nice variety of food. Staff were pleasent and friendly.

Cons: Needs better entertainment for the evening.my requests were ignored.needs an Atm machine in the reception area as nearest cash machine is a 15 minute walk.

Pros: Staff were always there,very friendly and helpful.Beds were superb as was the room.All inclusive option was excellent.No restrictions and quality service.Food was great too! Overall an excellent hotel.I know some reviewers will say its dated but its super clean and spacious.Cannot fault hotel or staff

Cons: The entertainment pavilion needs a rethink.Ther's no bar or toilet facilites Looks like an afterthought.Most guests remained in the main bar area which had a small stage.

Pros: The swimming pool is nice. Slides are nice to play for a child but water very cold this time of year, of course.

Cons: The hotel is old. Food constantly the same. Very limited choice of fresh fruit. Vegetables seemed like the ones I can get in Lidl, pickled rather than fresh. No laundry facility, which would come handy when you're travelling with a child. No gym. Safe has to be paid extra. No iron in the room.

Pros: Clean spacious room

Cons: Food not quite warm enough, pool far too cold

Pros: The size of the room was fantastic

Cons: Just a little out from the centre , no where to shower after leaving our rooms on the day we were leaving .

Pros: I liked the room size and the pool size, with the slides and 2 outdoor Jacuzzis .

Cons: The evening entertainment was for the over 60s. The restaurant was dated, the food variations were very limited, the deserts were the same old little square sponges and chocolate or vanilla tasteless mooses. I also didn't like the way the waiters scraped the left over food into the buckets on the restaurant floor when customers were still eating. The swimming pool was freezing and one of the Jacuzzis was cold. The hotel in general was a bit run down and never a 4* . More 2/3* . But you pay for what you get end of the day. Next time I would rather spend a bit extra and get a real 4* hotel.

Cons: Far from everything