Our room keys required at least 20 tries to open the side entrance door. Other guests commented the same. We loved the complimentary snacks and water. The location could not have been better to get around town.
3 stars
Hilton Garden Inn Covington/Mandeville
350 Holiday Square Boulevard, Covington, LA 70433, United States
Covington, LA
See location+1 985 327 7118Photos of Hilton Garden Inn Covington/Mandeville
Overview
Hilton Garden Inn Covington/Mandeville is a smoke-free, family-friendly hotel located in Covington, Louisiana and is located 32 miles away from Louis Armstrong International Airport. Hilton Garden Inn Covington/Mandeville offers a variety of amenities to guests such as free parking, a gym, free WiFi, a pool, baggage storage, on-site bar, a hot tub, on-site restaurant, 24-hour front desk, dry cleaning, self-serve laundry, express check-in/check-out, on-site shops, and for those traveling due to business, it offers meeting rooms, conference facilities, and a business center with internet access.
This establishment provides its guests with a total of 116 rooms available for booking with the sizes of the rooms varying from standard rooms, family rooms, and suites. Hilton Garden Inn Covington/Mandeville has facilities available for disabled guests. The property is equipped with air conditioning, a safe, a flatscreen TV with HBO and movie channels available, a small refrigerator, room service, a desk, and a hairdryer.
Hilton Garden Inn Covington/Mandeville is located near many options for guest dining convenience. Dakota, an American style restaurant, is a 10-minute walk from the hotel, Northshore Empress is an 11-minute walk from the property, Don’s Seafood is a 12-minute walk from the hotel, and Zea Rotisserie & Bar is a 15-minute walk from the hotel grounds.
The hotel is also located near many attractions. Movie Tavern Northshore is a two-minute walk from the hotel, Escapeology, an escape room experience, is almost three miles from the hotel, Insta-Gator Ranch & Hatchery is seven and a half miles from the establishment, the Abita Mystery House is over four miles from the hotel grounds, and the Children’s Museum of St. Tammany is almost three miles from the hotel.
Latest deals for Hilton Garden Inn Covington/Mandeville
Amenities at Hilton Garden Inn Covington/Mandeville
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Bathroom
- Shower
- Hairdryer
Bedroom
- Feather pillow
- Sofa bed
Dining
- Restaurant
- Bar/Lounge
Things to do
- Gift shop
- Golf
Parking and transportation
- Free parking
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Hilton Garden Inn Covington/Mandeville
7.4
Good
219 verified ratings
Wonderful
121
Very good
26
Good
28
Okay
7
Fair
17
Mediocre
6
Poor
14
Summary of reviews
Guests say
Guests appreciated the friendly staff and convenient location of the hotel, making it easy to access local attractions. However, many reviews highlighted significant cleanliness issues, including dirty carpets and mold in rooms. The amenities, such as the pool and breakfast options, were also criticized, with several guests expressing disappointment over the state of the facilities and the cost of breakfast. Overall, while the service was praised, the hotel requires urgent attention to cleanliness and maintenance.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.3 out of 10
191 reviews
8 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options near the hotel?
The hotel is conveniently located near several dining options, including Dakota, Northshore Empress, Don’s Seafood, and Zea Rotisserie & Bar, all within walking distance.
Are there any concerns about the cleanliness of the hotel?
Some guests mentioned concerns about cleanliness, such as difficulty controlling room temperature and issues with the bathroom. However, many guests praised the hotel's cleanliness and helpful staff.
What are the common comments about the hotel's staff?
Guests frequently praised the staff for being friendly, helpful, and accommodating. However, a few guests mentioned specific issues with the air conditioning and the behavior of some staff members.
How is the quality of the beds at the hotel?
While some guests found the beds uncomfortable and hard, others appreciated the comfort and size of the rooms. The hotel offers a variety of room sizes, including standard rooms, family rooms, and suites.
Is parking readily available at the hotel?
Some guests mentioned challenges with parking, especially when arriving late. However, the hotel offers free parking, and many guests found the location convenient for accessing nearby attractions and restaurants.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Nearby Dining Options
The hotel is conveniently located near various dining options, such as Dakota, Northshore Empress, Don’s Seafood, and Zea Rotisserie & Bar, providing guests with a range of choices for meals.
Check for Room Temperature Control
Some guests experienced difficulty controlling the room temperature, with complaints about cold hallways and rooms. It's advisable to check the room's temperature control upon arrival.
Verify Breakfast Inclusion
Despite some positive feedback about the breakfast, a few guests were disappointed by the lack of clarity regarding breakfast inclusions. It's recommended to verify breakfast inclusions at the time of booking or check-in.
Inquire About Accessibility Features
The hotel offers facilities for disabled guests, including increased accessibility and roll-in showers. Guests with accessibility needs may want to inquire about specific room features to ensure a comfortable stay.
Explore Nearby Attractions
The hotel's proximity to attractions like Movie Tavern Northshore, Escapeology, and Insta-Gator Ranch & Hatchery provides guests with various entertainment options nearby.
Address Concerns Promptly
Some guests reported issues with room cleanliness, temperature control, and breakfast confusion. It's advisable to promptly address any concerns with the hotel staff for a more satisfactory experience.
Consider Parking Challenges
A few guests mentioned challenges with parking, especially when arriving late. Guests should consider arriving early to secure convenient parking.
Be Mindful of Room Odors
Several guests reported unpleasant odors in the rooms, particularly related to air conditioning and mildew. It's advisable to check the room for any odors upon arrival and notify the staff if necessary.
Verify Room Amenities
While many guests appreciated the cleanliness and amenities, such as the pool and hot tub, some encountered issues with broken or unclean room features, such as coffee machines and bathrooms. It's recommended to verify the functionality of room amenities upon check-in.
Location
350 Holiday Square Boulevard, Covington, LA 70433
What's nearby
- Christ Episcopal Church2.9 mi
- Abita Brewing Company3.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Covington/Mandeville
Low season | May |
|---|---|
High season | April |
Average price (weeknight) | $139 |
Average price (weekend night) | $176 |
When to book a room at Hilton Garden Inn Covington/Mandeville
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Hilton Garden Inn Covington/Mandeville
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See most recommended stays in CovingtonGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 3.1 mi |
Nearest Airport | New Orleans Louis Armstrong |
Distance to airport | 32.4 mi |
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