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5 stars
Grand Park Royal Cozumel
Carretera a Chankanaab Km. 3.5, 77600 Cozumel, Quintana Roo, Mexico
Cozumel, Mexico
See location+52 987 872 0700Photos of Grand Park Royal Cozumel
Overview
Grand Park Royal Cozumel is an all-inclusive luxury resort that sits right across the street from beautiful white sand beaches and miles of coastline. The resort offers private Beach Club access via private underpass that connects to the main garden of the hotel. There are two whirlpools onsite, as well as two infinity pools and party deck lounges, making sure there are plenty of ways for guests to enjoy the sun and fun of Cozumel. Onsite dining is plentiful and included with your stay, and there is a kids’ club so that parents can get away and enjoy a tropical escape while the kids have a good time.
Guests enjoy unlimited everything at the Grand Park Royal Cozumel, and no request is too great or small. The 24-hour concierge services can assist with any guest needs, day or night. There are two restaurants and a buffet to choose from, as well as five different bars and lounges placed throughout the resort. This resort stands out with its Open Air Amphitheater, which can host up to 400 people with live nightly entertainment that is, once again, included free-of-charge for guests.
There are 342 guest rooms and suites at the Park Royal, complete with free WiFi, flat-screen LED TVs, minibars, coffee makers, and furnished private balconies for stunning views of the ocean and surrounding gardens. There is a mini-theater and playground available for kids and families, as well as a kids-only pool in the Children’s Club area. Guests can enjoy exclusive access to Paradise Reef, located on the hotel beach to provide secluded snorkeling and swimming.
Latest deals for Grand Park Royal Cozumel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Grand Park Royal Cozumel
- Private beach
- Outdoor pool
- Beachfront
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
General
- Beachfront
- Sea view
- Garden view
- Solarium
- Telephone
- Tile/marble floor
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids' club
- Playground
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Coffee machine
Pool and spa
- Massage
- Outdoor pool
- Pool towels
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Casino
- Evening entertainment
- Karaoke
Parking and transportation
- Free parking
- Private parking
Bedroom
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Grand Park Royal Cozumel
7.7
Good
1686 verified ratings
Wonderful
719
Very good
305
Good
243
Okay
123
Fair
81
Mediocre
57
Poor
158
Summary of reviews
Guests say
Guests appreciated the beautiful location and cleanliness of the hotel, but many were disappointed with the service quality and food options. The staff was often described as unhelpful or rude, and the food variety was lacking, leading to a less than satisfactory dining experience.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.7 out of 10
514 reviews
7.5 out of 10
55 reviews
7.7 out of 10
7 reviews
8.5 out of 10
9 reviews
All reviews
Pros (+) The employees hospitality and cleanliness.. the activities and the resort set up is awesome ..
Cons (-) The food and ... the pharaoh ants are everywhere even when you get room service they come in your room it’s totally disgusting ... not to mention the water was shut off purposely and so was the lights
Pros (+) Resort was beautiful and spotless. The all inclusive aspect of the resort.
Cons (-) Pool bars could have stayed open later. They close by 6 pm. Caribbean restaurant was not good.
Pros (+) Location is great staff is terrible, Food was fine
Cons (-) Get better staff stop trying to rip off folks
Pros (+) The food service in the buffet is excellent. It is the only place we ate for our 7-day stay. There are a ton of options, the food is good quality and healthy. Mario in the main lobby (bellman) was great and very helpful. The staff overall do an excellent job. If you need something they will bring it to you or get you an answer. The location is great. Close to town so that you can walk 1.6 miles or...
Cons (-) The pool temperature is very cold. Not any fun to swim in unless the sun is burning hot. What is even worse is the HOT TUBES are COLD!!! This is the one thing that needs to be corrected. Or fill them in with rocks so there is no expectation of using a hot tub. Not a criticism - if you travel to Cozumel bring $100-$200 in small bills $1,2,5. This way you can easily tip folks and you know what you a...
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Pros (+) Entertainment programming was amazing and the staff is so attentive. They make sure you're always enjoying yourself.
Cons (-) A struggle to reserve a beach chair- people wake up really early to mark chairs with belongings and there are not enough chairs for everyone.
Pros (+) Everything was great
Pros (+) Wonderful, attentive staff, beautiful landscape with 3 great pools, all with swim up bars. Casual to dress up dining, their own shopping center and on site shows. Wonderful experience. Will defiantly be back!
Pros (+) Staff were very polite and kind.
Cons (-) Food was same every meal. not much choice. I got sick of it and I had to go out to eat in downtown. They charge for room safety box every day.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at Grand Park Royal Cozumel?
Grand Park Royal Cozumel offers two restaurants, a buffet, and five different bars and lounges placed throughout the resort, providing guests with a variety of dining options included with their stay.
Are there any specific amenities for families with kids at Grand Park Royal Cozumel?
Yes, the resort features a kids’ club, a kids-only pool in the Children’s Club area, a mini-theater, and a playground, ensuring that parents can enjoy a tropical escape while the kids have a good time.
What can guests expect from the quality of beds at Grand Park Royal Cozumel?
Guest rooms and suites at the Park Royal come with quality beds, complete with free WiFi, flat-screen LED TVs, minibars, coffee makers, and furnished private balconies for stunning views of the ocean and surrounding gardens.
Is there free parking available at Grand Park Royal Cozumel?
Yes, the resort offers free parking for guests, providing convenience and peace of mind during their stay.
When is the best time to visit Grand Park Royal Cozumel?
The high season at Grand Park Royal Cozumel is in December, offering guests the opportunity to enjoy the beautiful white sand beaches and miles of coastline. However, the low season in September can also provide a more tranquil experience for those seeking a quieter getaway.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean or gardens comes highly recommended.
Enjoy Secluded Snorkeling
Take advantage of the exclusive access to Paradise Reef located on the hotel beach for secluded snorkeling and swimming.
Plan Your Visit in December
Consider visiting during the high season in December to make the most of the resort's offerings and the beautiful coastline.
Explore Nearby Attractions
Venture out to nearby attractions such as Chankanaab National Park, Paradise Beach, and Discover Mexico for a diverse experience beyond the resort.
Check for Kids' Club Activities
If traveling with children, inquire about the activities available at the kids' club to ensure they have a great time while you enjoy a tropical escape.
Consider Room Location
Some guests reported issues with room location, such as being near a busy hallway. Request a room away from high-traffic areas for a more peaceful stay.
Be Mindful of Low Season
If planning a visit in September, be aware that it's the low season, which may impact the overall atmosphere and availability of certain services.
Take Advantage of the All-Inclusive Dining
Despite some mixed reviews about the food, many guests praised the onsite dining options. Make the most of the all-inclusive dining experience during your stay.
Inquire About Room Maintenance
Some guests experienced issues with room amenities, such as hot water and air conditioning. Upon check-in, ensure that all room amenities are in good working condition.
Engage with the Concierge
The 24-hour concierge services can assist with various guest needs. Don't hesitate to reach out for any assistance or recommendations during your stay.
Location
Carretera a Chankanaab Km. 3.5, 77600 Cozumel, Quintana Roo
What's nearby
- Cathedral of Corpus Christi1.7 mi
- Cinepolis1.7 mi
- Palacio Municipal1.8 mi
- Cozumel Equalizers Scuba Center1.9 mi
- Aqua Safari Dive Shop2.2 mi
- Deep Exposure Dive Center2.3 mi
- Studio Blue Dive Center2.4 mi
- Eco Divers2.4 mi
- Pax2.5 mi
- Museo de la Isla de Cozumel2.7 mi
- El Caracol the Observatory2.8 mi
- San Juan Reef5.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Park Royal Cozumel
Low season | October |
|---|---|
High season | December |
Average price (weeknight) | $217 |
Average price (weekend night) | $235 |
When to book a room at Grand Park Royal Cozumel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.8 |
|---|---|
Distance to city center | 1.8 mi |
Nearest Airport | Cozumel |
Distance to airport | 3.5 mi |
Everything you need to know for your stay in Cozumel
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