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|Distance to city center||10.4 mi|
|Nearest Airport||San Miguel de Cozumel|
|Distance to airport||11.7 mi|
Time of year
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Resort is good. Staff were friendly.
Had an issue at check out. Had to miss my ferry due to this. Finally the resort manager has resolved the issue and helped us to check out. Other than this incident everything was good at the resort.
Food was quite good, but for longer stays it might get a bit boring as they serve the same (almost) everyday. This property tries to avoid single-use plastic. No straws no single-use cups.
Cleanliness of the pool could be improved. Be aware about the special arragement of the bungalows. It's like a kind of maze. We have been running around on the wrong ways several times to find our room back. Receptionists should be better trained for those skills, as we took more than 30minutes to check in, this was very annoying. Reservations for the special restaurants needed to be made a few days before, so we just got a place on our last day. As they avoid single-use plastics outside the room, they unfortunatly provide water in PET-bootles inside the mini bar and complementary water on the room. Should be avoided as well.
The staff points you all over when you have questions or concerns and act like they don’t understand English. I felt it was a game.
The beach wasn’t very good, room needed to be cooler, food was okay not great
My family and I have been to Cozumel numerous times but this was the first time with this resort. It was a little further from the airport but well worth it. The property was well kept and the staff was friendly and helpful. Food quality and variety exceeded expectations - we choose to eat in the buffet style restaurant rather than reservation only options. Jose at the pool bar was amazing!
Beds were a little to firm for my liking.
Great place to relax, beautiful rooms and lovely staff. Would go again!
Iberostar Cozumel Hotel offers guests a traditional island getaway without losing the modern comforts of home. Being located right on the beach with an expansive array of amenities and activities to pass the time, the Iberostar Cozumel Hotel offers a convenient choice for travelers to relax and enjoy their vacation.
Rooms at the Iberostar Cozumel Hotel are fully furnished and range from a standard room to a multibedroom suite, each room being fitted with the modern joys of home such as cable TV, direct-dial phone, and free high-speed internet access. Handicap accessible rooms are also available for guests with disabilities. Other amenities include a laundry and dry cleaning service as well as shuttle services to the Cancun Airport. When it comes to dining, the Iberostar Cozumel Hotel offers guests a breakfast bar, as well as several onsite restaurant buffets for guests to choose from. Cuisine at these buffets varies depending on the feature night, options include Mexican, Italian, and Caribbean, as well as other locations.
During their stay, guests have several onsite activities for their entertainment. Guests are welcome to use the fitness center facilities, go for a swim in the outdoor pool, or get a spa treatment and relax on the beach.
The Iberostar Cozumel Hotel offers guests a one-of-a-kind tropical getaway with the island decor and modern amenities to fill their time. With comfortable rooms, on-beach location, and airport-friendly accommodations, the Iberostar Cozumel Hotel makes a great choice for travelers of all kinds.
based on 1,505 reviews
Things to Know
- Friendly atmosphere
- Pleasant hotel grounds
- Good beach sports
- Recreation staff is nice
Policies vary by room type and provider.
FAQs when booking at Iberostar Cozumel
Reviews about Iberostar Cozumel
Most Popular Landmarks
- San Francisco Beach 0.3 mi
- Palancar Beach 1 mi
- El Cedral 2.3 mi
- Paradise Beach 2.3 mi
- Arrecifes de Cozumel National Park 3.3 mi
- El Caracol 4.8 mi
|San Miguel de Cozumel||11.7 mi|
|Playa Del Carmen||17.9 mi|