Overview

Occidental Cozumel
Top Resort Hotel

Km 16.6 Carretera Sur, El Cedral, 77600 Cozumel, QR, Mexico
+52 987 872 9730

$109+

Overall guest ratings

9.0/10 Excellent
Based on 3,197 reviews

Review highlights

  • 8.2
  • 7.9
  • 7.8
  • 5.9

Good to know

  • Recreation staff is nice
  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    The Occidental Cozumel***** (5-star) hotel is a unique destination, masquerading as a Mexican hacienda, which offers the possibility of enjoying the treasures of the Palancar Reef off the island of Cozumel.

    A trip to this idyllic island in the Mexican Caribbean, only 45 minutes by ferry from Playa del Carmen, is something that you should do at least once in your lifetime. And if, additionally, you visit an All Inclusive resort that is perfectly integrated in its natural surroundings of mangroves, white sand beaches and tropical gardens, the choice becomes an unparalleled experience.

    Since the hotel’s marine surroundings are one of the top 5 scuba destinations in the world, the resort is already fully prepared to provide diving enthusiasts with everything they need to enjoy swimming among dolphins and sea turtles. It also offers a wide range of other sports such as kayaking, sailing, snorkeling and water polo, as well as fully-equipped facilities including 3 pools, a spa, gym, beach club and 6 restaurants.

    And if that’s not enough, it’s just perfect for trips with your partner, offering a wide variety of romantic arrangements; or family trips, with its kid’s club and a pool just for children.

    It also offers an even more luxurious and sophisticated experience: the Grand Cozumel Royal Level. With unique and exclusive services, this boutique hotel is located inside the magnificent Occidental Cozumel resort.

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    Occidental Cozumel

    Amenities

    • Fitness center
    • ATM on-site
    • Business center
    • Car rental
    • Kid-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Complimentary breakfast
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Babysitting/child services (surcharge)
    • Continental breakfast
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Playground
    • Pool table
    • Smoking rooms available
    • Storage available
    • Wedding services
    • Wi-Fi (surcharge)
    • Outdoor tennis
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Towels
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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 3,197 reviews
    • 8.2 "Amenities are good."
      9.6 "96% found the grounds to be nice."
    • 7.9 "Good location."
      9.6 "96% appreciated the closeness to the beach."
      8.2 "82% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.5 "85% said the recreation staff was great."
      7.0 "70% thought the service was very professional."
      7.1 "71% were happy with the room service."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      5.1 "Only 51% thought the shower was ok."
      6.1 "Only 61% thought the furniture was functional."
      6.2 "62% thought the minibar was ok."
    • 5.9 "Food is average."
      6.1 "Desserts were ok, said 61%."
      5.5 "55% thought the snacks were adequate."
      6.0 "The price was ok for 60%."
    • 3.3 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
      4.7 "53% thought it was overpriced."
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    Overall Rating

    6.8 Good
    Based on 1,118 reviews
    • 8.6 "Beach is lovely."
    • 8.1 "Location is great."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.1 "Food is average."
      5.1 "Only 51% were satisfied with the menu."
    • 5.9 "Rooms are ok."

    Overall Rating

    8.3 Excellent
    Based on 2,078 reviews
    • 9.1 "Wonderful beach."
    • 8.5 "Amenities are good."
      9.6 "96% found the grounds to be nice."
    • 8.1 "Location is great."
    • 8.0 "Great service."
    • 7.4 "Good vibe."
      8.3 "83% enjoyed the friendly atmosphere."
    • 6.0 "Food is average."
    • 5.8 "Rooms are ok."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Recreation staff is nice"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou
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