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Occidental Cozumel
Top Resort Hotel

Carretera Sur Km 16.6, 77600 Cozumel, QR, Mexico
+52 987 872 9730

$144+

Overall guest ratings

8.8/10 Excellent
Based on 3,514 reviews

Review highlights

  • 8.1
  • 8.0
  • 7.7
  • 4.8

Good to know

  • Friendly atmosphere
  • Pleasant hotel grounds
  • Friendly service

Nearby

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    About

    With a stay at Occidental Cozumel in Cozumel, you'll be on the beach and convenient to Allegro Cozumel Resort Day Pass and Paradise Beach. This 4-star resort is within close proximity of Nachi Cocom Beach Club & Water Sport Center and San Francisco Beach.

    Rooms

    Make yourself at home in one of the 251 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

    Amenities

    Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a nightclub and outdoor tennis courts. Additional amenities at this resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Satisfy your appetite at one of the resort's 6 restaurants. Thirsty? Quench your thirst at one of the 5 bars/lounges or 2 poolside bars.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this resort consist of conference space and a meeting room. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Wi-Fi
    • Complimentary breakfast
    • Fitness center
    • ATM on-site
    • Babysitting or child care
    • Childrens programs
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Spa
    • Child pool
    • Outdoor pool
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 3,514 reviews
    • 8.1 "Amenities are good."
      9.1 "91% found the grounds to be nice."
      7.2 "72% thought the architecture was beautiful."
      8.6 "86% loved the outdoor sports facilities."
    • 8.0 "Location is great."
      9.2 "92% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
      7.1 "Lovely bar service, according to 71%."
      9.4 "94% said the recreation staff was great."
      8.6 "Lovely pool/beach service, according to 86%."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Food is average."
      6.7 "Only 67% thought the fish/seafood dishes were good."
      5.0 "Only 50% said beef and steak dishes were good."
      5.0 "50% thought the pizza was not bad."
    • 4.8 "Rooms are not good."
      1.1 "89% thought they were poorly maintained."
      2.9 "71% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      2.0 "Air conditioning was criticized by 80%."
      4.6 "For 54%, the rooms looked old."
      3.8 "62% found problems with the furniture."
      1.1 "89% thought the tv was sub-standard."
      2.0 "80% didn't like the balcony."
      2.0 "80% were unsatisfied with the kitchenette."
    • 2.8 "Disappointing internet connection."
      4.6 "54% thought it was overpriced."
      0.7 "93% said the wifi quality was bad."
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    Overall Rating

    6.8 Good
    Based on 1,792 reviews
    • 8.6 "Beach is lovely."
    • 8.2 "Location is great."
    • 7.8 "Good amenities."
    • 7.0 "Good service."
    • 6.2 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
    • 5.9 "Bar is ok."
    • 4.5 "Rooms are not good."
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    Overall Rating

    8.0 Good
    Based on 1,721 reviews
    • 9.0 "Wonderful beach."
    • 8.4 "Amenities are good."
      7.5 "75% thought the building was wonderful."
      9.3 "93% found the grounds to be nice."
    • 8.1 "Location is great."
    • 8.0 "Great service."
    • 7.8 "Good vibe."
      8.2 "82% enjoyed the friendly atmosphere."
    • 5.4 "Food is average."
    • 4.9 "Rooms are not good."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

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