Overview

Occidental Cozumel
Top Resort Hotel

Km 16.6 Carretera Sur, El Cedral, 77600 Cozumel, QR, Mexico
+52 987 872 9730

$139+

Overall guest ratings

9.0/10 Excellent
Based on 3,519 reviews

Review highlights

  • 8.4
  • 8.1
  • 7.9
  • 5.5

Good to know

  • Recreation staff is nice
  • Friendly service
  • Pleasant hotel grounds

Nearby

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    About

    At Occidental Cozumel, you'll have access to onsite scuba diving, snorkeling, and surfing/boogie boarding. 3 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in spa services. Dining choices include 6 restaurants and the 2 poolside bars are great places to grab a cold drink. 5 bars/lounges and a nightclub are other highlights at this upscale resort, and rooms offer balconies and flat-screen TVs.

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    Amenities

    • Wi-Fi
    • Complimentary breakfast
    • Fitness center
    • ATM on-site
    • Babysitting or child care
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Spa
    • Child pool
    • Outdoor pool
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    9.0 Excellent
    Based on 3,519 reviews
    • 8.4 "Amenities are good."
      7.7 "77% thought the building was wonderful."
      9.4 "94% found the grounds to be nice."
      7.2 "72% thought the architecture was beautiful."
    • 8.1 "Location is great."
      9.2 "92% liked the proximity to shopping."
      9.5 "95% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.4 "84% said the recreation staff was great."
      7.1 "71% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
      7.7 "Lovely bar service, according to 77%."
      9.2 "Lovely pool/beach service, according to 92%."
    • 7.0 "Good breakfast."
    • 5.7 "Food is average."
      6.1 "61% thought the snacks were adequate."
      5.0 "50% thought the pizza was not bad."
    • 5.5 "Rooms are ok."
      5.5 "Only 55% thought the shower was ok."
      5.0 "Only 50% thought the furniture was functional."
    • 3.9 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Overall Rating

    6.8 Good
    Based on 1,689 reviews
    • 8.5 "Beach is lovely."
    • 8.3 "Location is great."
    • 8.3 "Amenities are good."
      7.5 "75% thought the building was wonderful."
    • 7.4 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 5.9 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
    • 5.8 "Rooms are ok."

    Overall Rating

    7.8 Good
    Based on 1,829 reviews
    • 9.0 "Wonderful beach."
    • 8.6 "Amenities are good."
      9.5 "95% found the grounds to be nice."
      7.8 "78% thought the building was wonderful."
    • 8.2 "Great service."
    • 8.1 "Location is great."
    • 7.8 "Good pool."
    • 5.8 "Rooms are ok."
    • 5.3 "Food is average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Recreation staff is nice"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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