Cromer Hotels

Friendliness of the staff , pleasant surroundings & cleanliness of the accommadation. No.

The surroundings It is not clear in the hotel information that there are no tea and coffee facilities for guests who stay less than a week. This is not the case in any other hotel.

The Sea View The bathroom was cramped

Friendly, convenient and comfortable Room was very hot (unavoidably)

The hotel is very central, being near to rail and bus stations and is wonderfully-situated overlooking the sea. It is rare to find a hotel from this period still looking in good condition and well-suited to meeting today's customers' needs No; it was fine

Great location, great potential but... service was poor, very poor. At reception when you say 'hello my name is..'., the response is 'SO?!' Three light bulbs weren't working in the room, neither was the kettle. with a little effort it could easily be a very nice place to stay

Very friendly, helpful staff Pool out of use. Accommodation ( room 217) very 'tired' though comfortable.

A very pleasent area very close to cromer. Breakfast was lovely. Unfortunately the pool was not open and this was one reason we stayed at this hotel, and we were not told about this until we arrived.

Made to feel very welcome & excellent food. Nice room

Clean, good location, staff helpful The room was quite small. The evening meal was overpriced.

Very nice gardens overlooking the sea although we could not walk down to the sea shore directly from the hotel Our room was a bit on the small side overlooking the road which may be because we booked at the last minute and took the last room available.

The dining room and other public rooms were excellent. The hotel was very dog friendly, the only time I have been given dog towels. The staff seemed a little undertrained - so there were issues about the finer touches - for example the wrong name on booking confirmation and double not twin stated.

Building very interesting Good food, but service in restaurant could have been better.

A beautiful old fashioned hotel in a glorious location. Loved sitting on the terrace looking out at the sea, children had a great time running round the gardens and we were able to relax with a drink and watch them without worrying about their safety. Loved the old fashioned lift. Friendly staff, especially Aimee, a trainee, who was just lovely. Our only minor disappointment was that for some reason we were unable to connect to the WI-FI facility. We tried many different areas around the hotel and grounds to see if we could pick it up, but no joy!

Quiet location,Well kept Grounds, Presentation of Food,Majority of staff polite and friendly.Good selection of table games in lounge area Ambiguity in presentation of items on Invoice,Upkeep of Grounds around "Cottage"area could have been better

We were made to feel most welcome,including the dog! Nothing was too much trouble. The lift, it could do with updating.