Cromer Hotels

The surroundings It is not clear in the hotel information that there are no tea and coffee facilities for guests who stay less than a week. This is not the case in any other hotel.

Friendliness of the staff , pleasant surroundings & cleanliness of the accommadation. No.

very nice and good value for money

The hotel is very central, being near to rail and bus stations and is wonderfully-situated overlooking the sea. It is rare to find a hotel from this period still looking in good condition and well-suited to meeting today's customers' needs No; it was fine

The Sea View The bathroom was cramped

The proximity of the hotal to the promenade and the spectacular sea views from the windows of our room No

Friendly, convenient and comfortable Room was very hot (unavoidably)

A very pleasent area very close to cromer. Breakfast was lovely. Unfortunately the pool was not open and this was one reason we stayed at this hotel, and we were not told about this until we arrived.

Good location for a visit to family within the area, good value with an excellent breakfast included The hotel is begining to show its age a little, the room was comfortable enough for a single night stay but it really needed some tlc, the carpets were old and stained with bleach, the shower leaked and the bathroom window didn;t shut properly.

Great location, great potential but... service was poor, very poor. At reception when you say 'hello my name is..'., the response is 'SO?!' Three light bulbs weren't working in the room, neither was the kettle. with a little effort it could easily be a very nice place to stay

It was central to all the areas I wanted to visit during my stay. From entering the lobby the hotel looks old but well maintained. Don't let this fool you. Our room was large which just ment there was more space the cleaners didn't bother to clean! An inch of dust on everything, brown net curtains hanging of every window. Spider webs hanging from every corner including inside all lamps. The carpet had so much dust and dirt on it i could not even tell what colour it used to be. The only thing the cleaners had done was to open the windows and I guess hope that a breeze would blow the dust and cobwebs away. Oh and just before we left the room my partner found a chocolate wrapper stuffed down the side of one of the bed side tables....The staff looked half asleep the whole time.

Very friendly, helpful staff Pool out of use. Accommodation ( room 217) very 'tired' though comfortable.

Made to feel very welcome & excellent food. Nice room

An sense of living in an era that has passed where the customer is important None

The dining room and other public rooms were excellent. The hotel was very dog friendly, the only time I have been given dog towels. The staff seemed a little undertrained - so there were issues about the finer touches - for example the wrong name on booking confirmation and double not twin stated.

A beautiful old fashioned hotel in a glorious location. Loved sitting on the terrace looking out at the sea, children had a great time running round the gardens and we were able to relax with a drink and watch them without worrying about their safety. Loved the old fashioned lift. Friendly staff, especially Aimee, a trainee, who was just lovely. Our only minor disappointment was that for some reason we were unable to connect to the WI-FI facility. We tried many different areas around the hotel and grounds to see if we could pick it up, but no joy!

Quiet location,Well kept Grounds, Presentation of Food,Majority of staff polite and friendly.Good selection of table games in lounge area Ambiguity in presentation of items on Invoice,Upkeep of Grounds around "Cottage"area could have been better

Very nice gardens overlooking the sea although we could not walk down to the sea shore directly from the hotel Our room was a bit on the small side overlooking the road which may be because we booked at the last minute and took the last room available.

We were made to feel most welcome,including the dog! Nothing was too much trouble. The lift, it could do with updating.