Cruz Bay Hotels

I liked that the inn is within walking distance to the ferry, bars, restaurants, shopping, etc. The staff took care of us and valued our business. Additionally, they offered coolers, lawn chairs, ice, beach towels, and even had beer and bottled water available to purchase ($2 for beers and $1 for waters--you can't beat that).

I wanted to be centrally located. The guest house is a very short, but very steep walk from downtown. It has all the amenities such as a full kitchen, large seating area, comfortable bedroom, good sized bathroom and even a spacious outdoor area that is all screened in. It gave you the option of being able to go downtown for shopping or restaurants while not being stuck at a resort in some remote place on the island. If you aren't renting a car, you don't need one if you stay here; this is the place if you can manage the steep hill. I'm in decent shape and I was winded each time I went up. But I would definitely stay here again. You got the benefit of being close to downtown without all the noise.

The staff at the Westin is great.  Everyone is very helpful, and friendly.  The food at the resort was very good, and the newly renovated suite we stayed in was great, with a full kitchen.  The beach at the resort is not the place to go, the local beaches are amazing.  You want to be sure to bring bug spray everywhere you go.  If  you make it to Honeymoon beach, please look for my wedding band!  It is about 25-35 feet down the beach to the left, and approx 10-20 feet out!

Our stay at The Westin was wonderful. Secluded enough to get away from it all but in close proximity to Cruz Bay and other gorgeous beaches via taxi. The grounds are amazing and the room was clean and simple; bathroom a little dated. Some of the staff are not so enthusiastic but were respectful. Don't expect much attentiveness from the staff. We enjoyed the food and restaurants. Loved the deli where we could pick up a pizza or a sandwich before a beach trip or later in the night. Overall it was a super vacation and would stay here again!!

So, I never write reviews but felt compelled to write this in hopes of saving someone else the money/headache. I had a destination wedding of about 15 people at Caneel Bay (at Turtle Bay) in August 2013 and the service was shockingly terrible. My previous experience with Rosewood (and the amount of money I was spending) led me to believe that it would be upscale/nice but instead, the staff was rude, lazy, and honestly, kind of mean. And- note that most of the rooms do not have phones in them, which causes a myriad of issues (for example the night before my wedding we wanted room service so my fiance had to walk around the resort searching for a 'phone station' to call in our order). Although we asked (and offered to pay more for) a large/nice room (because the bridesmaids would be getting ready there), we were put in a tiny room with no phone. Finally, after asking twice more once we got there, we were switched to a larger room (after being treated like they were doing us a favor and a...

My husband and I plan a get-a -way each year for our anniversary. We chose Caneel Bay Resort because it was steps away from the ocean waters. We like no phones, internet, or out side world. Or room had a fantastic view with warm breezes blowing through our room, with the sound of the ocean waves. We stayed in Hawks Nest which is breezier than the otherbeaches at Caneel Bay. It had excellent snorkeling. We always found sea turtles to swim with, sting rays, starfish, and many fish! The food was extremely expensive! A fish and chips dinner at the beachside bar and grill was $65.00, without drinks or dessert.! Service was horrible. There was none. We left no tip, because we had no known waiter that greeted us, took our order, or even removed a menu from our table after we gave our own order. The Sugar Mill Restaurant was good service and food was exceptional. Again dinner on the average with no drinks or dessert will run you between $85.00-$120.00. Brunch that was offered each morning was...

I am not a big camper and would not normally choose to stay in a tent, but if you have to do it, this is a very nice resort in a great location. The views are amazing. The staff is very nice. The resort is very clean and well maintained.

Beutiful view. Nice service and very accomodating to our needs. Lovely!!!!!!!!!!

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utiful view. Nice service and very accomodating to our needs. Lovely!!!!!!!!!!