Overview

Holiday Inn Chicago Nw Crystal Lk Conv Ctr

800 South Route 31, Crystal Lake, IL 60014, United States
+1 800 467 1538

$104+

Overall guest ratings

7.8/10 Good
Based on 181 reviews

Review highlights

  • 9.3
  • 8.2
  • 5.0
  • 4.3

Good to know

  • Professional service
  • Friendly service

Nearby

    Show all

    About

    Crystal Lake Holiday Inn Crystal Lake is located 40 miles northwest of downtown Chicago and is a community of charm and personality. Proud to be the county's only full service hotel, the Holiday Inn Crystal Lake is situated on lush acreage overlooking the quaint Lake Acorn. Our hotel's 11,200-square-foot ballroom is perfect for meetings, tradeshows and social events and is complimented by four breakout and two board rooms. We're near major companies like Snap On Tools, Sage Products, Affinia Brake Parts and Centegra Health. If you're in town for pleasure, our hotel's proximity to area attractions makes it ideal. Experience Three Oaks Recreation Area's swimming, boating, fishing and wake-boarding and visit places such as the historic Dole Mansion, Raue Center for the Arts, Woodstock Opera House, Sanfilippo Museum, Grand Victoria Casino and the Algonquin Commons shopping center, or take Metra into downtown Chicago. When you find yourself in the Chicago area, our hotel's amenities are what help make your stay a great one. You can work out in the fitness center, enjoy the indoor pool, and enjoy a delicious meal at Three Oaks Lodge Restaurant, where kids 12 and under eat free. Make reservations today!

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Designated smoking area
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 181 reviews
    • 9.3 "Incredible bar."
    • 8.2 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 7.8 "Good location."
    • 5.8 "Average value."
    • 5.0 "Breakfast is mediocre."
    • 5.0 "Food is average."
    • 4.3 "Not very clean."
      3.8 "62% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    • 3.9 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      1.0 "90% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
      1.7 "For 83%, the rooms looked old."
      0.0 "100% said the bathroom was dirty."
      0.0 "100% found problems with the furniture."
    • 3.2 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    • 2.9 "Disappointing wellness & sports facilities."
      3.3 "67% didn't like the fitness area."
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    Overall Rating

    8.2 Excellent
    Based on 56 reviews
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 5.6 "Average comfort."
    • 5.4 "Food is average."
    • 4.0 "Not very clean."
    • 3.8 "Rooms are not good."

    Overall Rating

    7.7 Good
    Based on 86 reviews
    • 8.0 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 6.9 "Pool is mediocre."
    • 6.0 "Average value."
    • 5.5 "Food is average."
    • 5.2 "Breakfast is mediocre."
    • 4.1 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 3.9 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      4.3 "57% didn't like the uncomfortable beds."
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    Overall Rating

    9.4 Excellent
    Based on 38 reviews
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 5.7 "Average comfort."
    • 4.6 "Not very clean."
    • 3.9 "Rooms are not good."
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    include those two items
    trip back to philadelphia
    holiday inn
    staff was very friendly
    difficult to wash
    restaurant staff was very polite
    hotel was short staffed
    small lake
    soft and cozy
    slow service
    cheap and worn
    price was good for the quality
    visible mold
    kinda seems cheap

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