Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.0 "Location is great."10.0 "
Easily accessible by car , said 100%." -
6.9 "Service is ok."5.1 "51% said the
reception staff was ok ." -
5.5 "Rooms are ok."
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3.3 "Internet is poor."2.0 "80% said the
wifi quality was bad ." -
2.5 "Awful breakfast."
Overall Rating
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8.3 "Location is great."
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6.8 "Service is ok."
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5.5 "Rooms are ok."
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4.2 "Not very clean."
Overall Rating
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8.1 "Location is great."
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7.3 "Good service."7.7 "77% found the
staff to be very friendly ." -
6.6 "Average comfort."
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5.5 "Rooms are ok."
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4.7 "Not very clean."
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2.4 "Horrible vibe."
Overall Rating
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8.1 "Location is great."
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6.4 "Service is ok."
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4.4 "Rooms are not good."4.3 "57% said
rooms were dirty ." 2.3 "77%complained about the bathroom ." -
3.7 "Not very clean."4.3 "57% said
rooms were dirty ." 3.3 "67% thoughtit was rather dirty ." -
2.4 "Awful breakfast."
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2.3 "Terrible amenities."2.4 "76% thought the
building wasn't nice ."
Overall Rating
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8.1 "Location is great."
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7.2 "High comfort."9.4 "94% thought
rooms were spacious ." -
7.0 "Good service."
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6.1 "Rooms are ok."5.3 "Only 53% said
rooms were clean enough ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Hotel management and Employees are great!! Rooms are always clean No
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3.0review from
The front desk was accommodating when we arrived and our air conditioner wasn't working. Breakfast was just a muffin and there was nothing left when we came down to eat.
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10.0review from
The three excellent wonderful woman i met here was very kind they made me feel at home i love the 2days i stayed here ill probably do it again in the near future No nothing
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1.0review from
Nothing This hotel shouldn't even be within your hotel selection
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
The staff at the front desk
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
Awesome experience! Won't stay anywhere else on Big D! Nothing
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6.0review from
Close to airport No
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10.0review from
Hotel employee No
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1.0review from
Size of the room...Full Kitchen Hotel front lobby staff extremely rude..very unproffesional...when asked to speak to manager the front desk staff member replied loudly ' I am the manager'
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5.0review from
This guest did not leave comments about this hotel.
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7.0review from
Location was convenient. Could have been more clean.
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7.0review from
Friendly desk clerk that took concern that the room was ok due to my late night arrival. I've stayed here before & it meets quick overnight trip needs. Good location for me. Coffee & energy bars for *breakfast*. Fire alarm went off several times at 11PM, fixed in about five minutes.
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1.0review from
Spacious They said breakfast - it meant coffee and cocoa with granola bars . They said they had a pool, it was 85 degrees out, but it was closed til may!
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5.0review from
It was spacious and had the full kitchen. The hot water did not work at the bathroom sink, the burners on the stove did not fit, there were ants everywhere in the kitchen and I called back to see if I could get the pot that I left and was told they would give me a call and they never did.
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1.0review from
This guest did not leave comments about this hotel.
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6.0review from
Location and price Room had overpowering room deodorizer smell
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4.0review from
No housekeeping unless you book for 7 days or more. Shouldn't be listed as free breakfast because it's only coffee and granola bars.
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3.0review from
The room was a good size and clean The rating was too high because it said free breakfast, but all that was available were some snack bars and two types of packaged muffins along with warm coffee. The location near a major highway resulted in traffic noise through the window all night lon
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7.0review from
Hotel Employee at the front desk is the heartbeat of this Hotel. Her guest relations skills are super! Without her a difficult time would be made worst and frankly I would had checked out and booked somewhere else.The rest of the staff should learn from h The manager has a brisk personality to deal with.The remaining staff follows herlead and they are just as bad with the exception of Hotel Employee. The housekeeping is an embarassment by any hotel standards. Cleaning is NOT a priority. The hotel is unders
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7.0review from
This guest did not leave comments about this hotel.
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6.0review from
nice large room very little breakfast, just coffee, & it was empty by 8:30. Could hear running in the room above me. Wi-fi said the password had expired, and the front desk could not help fix it.
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2.0review from
This guest did not leave comments about this hotel.
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7.0review from
This guest did not leave comments about this hotel.
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1.0review from
Location Poor front desk staff. No grab and go breakfast. No hot water!! We were told it was because the hotel was full. Ice cold showers!!!
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6.0review from
staff was excellent. As a extended stay,no coffee pot,no kitchen supplies. The outside is well maintained but the inside looks like a dull institution, everything very dull and dingy. No 'life' in the property. Breakfast was NOT available, as advertised, except coffee.
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1.0review from
NOTHING!!!!! There was blood stains on our comforter! We took it up to the front and were told there weren't anymore. They gave us an extra blanket. The sheets has stains on them also. The place was extremely dirty and dusty. The free breakfast was awful.
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7.0review from
This guest did not leave comments about this hotel.
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4.0review from
I was charged double and still trying to get my money back
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4.0review from
It was clean with a great location All three days I was there they had no grab and go food. They said they ran out the week before. Seems to me then that you do your best to get some more, no food for three days. The pool had garbage around it and a little in it.
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2.0review from
Location No food, smoke saturated room, disfunctonal door lock, staff left rear door open all night.
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2.0review from
Just location yes when I reserve the hotel online, I made sure it has breakfast. The three days on the hotel there was no breakfast. When I asked they said the truck responsible for bringing the breakfast did not come. Also the there is no one in office in morning.
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5.0review from
This guest did not leave comments about this hotel.
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1.0review from
Shady characters outside. AC dripped all over the floor. Shower was moldy.
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4.0review from
It was clean and didn't smell like cigarettes. I didn't like that it required a $100 deposit for incidentals I thaought that was ridiculous and unnecessary.
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5.0review from
The staff was very sweet! It has no airport shuttle nor any places to eat nearby. Horrible location and the breakfast is a joke. No business center either. I will never stay here again.
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3.0review from
the room size was nice the rooms and hotel smelled like cigarettes. Also tons of cigarette butts all over the entrances and property.
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5.0review from
This guest did not leave comments about this hotel.
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3.0review from
Room was big and quiet NO ice, NO shampoo. It was like a youth hostile tons of foreign young adults playing the guitar in the lobby in the hallway. Room smelt like BO.. I had two plastic cups. At least the front desk girl did what should could to make it better.
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5.0review from
The full size kitchen. The roaches and mice were a huge problem! Also the Wi-Fi was the slowest I have ever experienced and the staff wasn't all too helpful or friendly.
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1.0review from
This guest did not leave comments about this hotel.
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1.0review from
They allowed pets Overpriced! Small uncomfortable bed! Hot and smelled bad! Noisesy
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3.0review from
Room was spacious and nice for the price. Hotel staff were rude and didn't act like they cared we were there. Anytime we needed anything, i.e. clean towels, we had to go to the front desk to get them. Not very hospitable at all!
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1.0review from
NOTHING THE STAFF WAS TERRIBLE. NO COFFEE MAKER IN THE ROOM. THEY DIDNT CLEAN THE ROOM AT ALL. WE HAD TO TAKE ARE TOWELS TO DESK TO GET CLEAN ONES.
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10.0review from
Hotel management and Employees are great!! Rooms are always clean No
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10.0review from
The three excellent wonderful woman i met here was very kind they made me feel at home i love the 2days i stayed here ill probably do it again in the near future No nothing
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
The staff at the front desk
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
Awesome experience! Won't stay anywhere else on Big D! Nothing
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10.0review from
Hotel employee No
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7.0review from
Location was convenient. Could have been more clean.
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7.0review from
Friendly desk clerk that took concern that the room was ok due to my late night arrival. I've stayed here before & it meets quick overnight trip needs. Good location for me. Coffee & energy bars for *breakfast*. Fire alarm went off several times at 11PM, fixed in about five minutes.
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7.0review from
Hotel Employee at the front desk is the heartbeat of this Hotel. Her guest relations skills are super! Without her a difficult time would be made worst and frankly I would had checked out and booked somewhere else.The rest of the staff should learn from h The manager has a brisk personality to deal with.The remaining staff follows herlead and they are just as bad with the exception of Hotel Employee. The housekeeping is an embarassment by any hotel standards. Cleaning is NOT a priority. The hotel is unders
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
This guest did not leave comments about this hotel.
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3.0review from
The front desk was accommodating when we arrived and our air conditioner wasn't working. Breakfast was just a muffin and there was nothing left when we came down to eat.
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1.0review from
Nothing This hotel shouldn't even be within your hotel selection
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6.0review from
Close to airport No
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1.0review from
Size of the room...Full Kitchen Hotel front lobby staff extremely rude..very unproffesional...when asked to speak to manager the front desk staff member replied loudly ' I am the manager'
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5.0review from
This guest did not leave comments about this hotel.
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1.0review from
Spacious They said breakfast - it meant coffee and cocoa with granola bars . They said they had a pool, it was 85 degrees out, but it was closed til may!
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5.0review from
It was spacious and had the full kitchen. The hot water did not work at the bathroom sink, the burners on the stove did not fit, there were ants everywhere in the kitchen and I called back to see if I could get the pot that I left and was told they would give me a call and they never did.
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1.0review from
This guest did not leave comments about this hotel.
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6.0review from
Location and price Room had overpowering room deodorizer smell
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4.0review from
No housekeeping unless you book for 7 days or more. Shouldn't be listed as free breakfast because it's only coffee and granola bars.
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3.0review from
The room was a good size and clean The rating was too high because it said free breakfast, but all that was available were some snack bars and two types of packaged muffins along with warm coffee. The location near a major highway resulted in traffic noise through the window all night lon
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6.0review from
nice large room very little breakfast, just coffee, & it was empty by 8:30. Could hear running in the room above me. Wi-fi said the password had expired, and the front desk could not help fix it.
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2.0review from
This guest did not leave comments about this hotel.
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1.0review from
Location Poor front desk staff. No grab and go breakfast. No hot water!! We were told it was because the hotel was full. Ice cold showers!!!
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6.0review from
staff was excellent. As a extended stay,no coffee pot,no kitchen supplies. The outside is well maintained but the inside looks like a dull institution, everything very dull and dingy. No 'life' in the property. Breakfast was NOT available, as advertised, except coffee.
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1.0review from
NOTHING!!!!! There was blood stains on our comforter! We took it up to the front and were told there weren't anymore. They gave us an extra blanket. The sheets has stains on them also. The place was extremely dirty and dusty. The free breakfast was awful.
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4.0review from
I was charged double and still trying to get my money back
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4.0review from
It was clean with a great location All three days I was there they had no grab and go food. They said they ran out the week before. Seems to me then that you do your best to get some more, no food for three days. The pool had garbage around it and a little in it.
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2.0review from
Location No food, smoke saturated room, disfunctonal door lock, staff left rear door open all night.
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2.0review from
Just location yes when I reserve the hotel online, I made sure it has breakfast. The three days on the hotel there was no breakfast. When I asked they said the truck responsible for bringing the breakfast did not come. Also the there is no one in office in morning.
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5.0review from
This guest did not leave comments about this hotel.
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1.0review from
Shady characters outside. AC dripped all over the floor. Shower was moldy.
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4.0review from
It was clean and didn't smell like cigarettes. I didn't like that it required a $100 deposit for incidentals I thaought that was ridiculous and unnecessary.
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5.0review from
The staff was very sweet! It has no airport shuttle nor any places to eat nearby. Horrible location and the breakfast is a joke. No business center either. I will never stay here again.
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3.0review from
the room size was nice the rooms and hotel smelled like cigarettes. Also tons of cigarette butts all over the entrances and property.
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5.0review from
This guest did not leave comments about this hotel.
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3.0review from
Room was big and quiet NO ice, NO shampoo. It was like a youth hostile tons of foreign young adults playing the guitar in the lobby in the hallway. Room smelt like BO.. I had two plastic cups. At least the front desk girl did what should could to make it better.
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5.0review from
The full size kitchen. The roaches and mice were a huge problem! Also the Wi-Fi was the slowest I have ever experienced and the staff wasn't all too helpful or friendly.
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1.0review from
This guest did not leave comments about this hotel.
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1.0review from
They allowed pets Overpriced! Small uncomfortable bed! Hot and smelled bad! Noisesy
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3.0review from
Room was spacious and nice for the price. Hotel staff were rude and didn't act like they cared we were there. Anytime we needed anything, i.e. clean towels, we had to go to the front desk to get them. Not very hospitable at all!
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1.0review from
NOTHING THE STAFF WAS TERRIBLE. NO COFFEE MAKER IN THE ROOM. THEY DIDNT CLEAN THE ROOM AT ALL. WE HAD TO TAKE ARE TOWELS TO DESK TO GET CLEAN ONES.
