Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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10.0 "Excellent wellness & sports facilities."10.0 "
top-notch fitness area , thought 100%." -
9.3 "Terrific location."10.0 "100%
enjoyed the restaurants & bars nearby ." 8.6 "Great parking , according to 86%." 8.3 "83%liked the proximity to shopping ." -
8.0 "Amenities are good."7.9 "79% thought the
building was wonderful ." 7.4 "74% thought thearchitecture was beautiful ." 8.0 "80%loved the terrace ." -
8.0 "Great service."8.9 "89% found the
staff to be very friendly ." 8.4 "84% said thereception staff was great ." 7.1 "71% thought theservice was very professional ." 7.0 "70% wereimpressed by the valet service ." -
7.8 "Good pool."
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6.5 "Average comfort."6.3 "
Beds were acceptable for 63%." 6.7 "For only 67%, thenoise level was all right ." -
6.3 "Rooms are ok."6.3 "
Beds were acceptable for 63%." 5.9 "For only 59%, thebathroom was ok ." 5.2 "Only 52% saidrooms were clean enough ." -
6.3 "Average cleanliness."5.2 "Only 52% said
rooms were clean enough ." -
4.4 "Value below average."4.0 "60% thought it was
overpriced ." -
4.1 "Internet is poor."4.0 "60% thought it was
overpriced ."
Overall Rating
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9.4 "Terrific location."
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8.1 "Amenities are good."8.0 "80% thought the
building was wonderful ." -
7.8 "Good vibe."
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7.5 "Good service."8.0 "80% said the
reception staff was great ." -
6.4 "Average comfort."
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6.3 "Rooms are ok."
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4.1 "Value below average."
Overall Rating
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7.8 "Good service."
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6.0 "Rooms are ok."
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4.1 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Staff was great Several parties (wedding, birthday, etc) had way too many people in each room and in other parts of hotel. Shouldnt allow but so many people in a room....
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7.6review from
Service was great! I continued to have problems with my room key in the elevator.
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8.0review from
Amazingly appointed rooms, amazing decoration, posh furnishings, overall an amazing experience.
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5.6review from
The Ghostbar! It was hottt! People keep to themselves though. I loved the roof top pool as well but at first it's a little awkward when people are just staring at you when you first come in because it is rather small. A rude girl named Jennifer that works at the desk. She hung up on me without saying at least a thank you. I had called about revising my statement because a pending transaction was showing on my bank card and I wanted clarification. I called her back right away and told her she was very rude.
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6.0review from
near american airlines center the restaurant too expensive
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7.6review from
The staff knows you well and gives you a very close approach, this way they help you and lot's of times gives you good directions. Friday and Saturday the lobby becomes a Club and sometimes the sound is too loud even in the elevators.
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7.6review from
total quiet
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7.6review from
Service was great! I continued to have problems with my room key in the elevator.
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7.6review from
The staff knows you well and gives you a very close approach, this way they help you and lot's of times gives you good directions. Friday and Saturday the lobby becomes a Club and sometimes the sound is too loud even in the elevators.
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7.6review from
total quiet
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5.6review from
The Ghostbar! It was hottt! People keep to themselves though. I loved the roof top pool as well but at first it's a little awkward when people are just staring at you when you first come in because it is rather small. A rude girl named Jennifer that works at the desk. She hung up on me without saying at least a thank you. I had called about revising my statement because a pending transaction was showing on my bank card and I wanted clarification. I called her back right away and told her she was very rude.
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6.0review from
near american airlines center the restaurant too expensive
