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Staff was super nice. We even got a voucher for a welcome drink. Easy quick check-in.
It was very beautiful new hotel. Hotel staff kindly told me many pour questions in English.I could relax so much. It is located in Darmstadt downtown, and near Machilda hill. To the station, It takes 20-25 minutes by walk or it costs about 10 Euro by taxi or about 1 Euro by bus. Good location!
liked the location some of the design features were good no tea/coffee making facilities in room.glass partition between bed and shower. wet bathroom floor when shower is on mollers not open till 9am on a sunday - should be open earlier for snacks and coffee. insufficent lighting
Free drink at check in Price for breakfast much too high
Great mattress, air con saved our lives, quiet at least in the back side very friendly helpful staff Bathroom a little cramped - door blocks toilet, and toilet flush button behind seat. It's a 4 star hotel-shouldn't be this way.
Very friendly and efficient staff. I kind of missed a minibar with some night snacks.
Excellent and comfortable
Centrally located brand-new structure, with spacious and modern rooms, very comfortable mattress and bedding, clean bathrooms. Delicious food and great service at the hotel restaurant.
Very friendly and helpfull employees. Nice, clean and modern bedroom. The food is delicious and a faire price.
everything ok internet
I don;t think that this hotel in Darmstadt could be rated as 5 star hotel...may be the one in Frankfurt?
bad ventilation in bathroom, and hard to get key for locker in sauna
Quiet, comfortable room No in-house fitness center.
The hotel was excellent, all the facilities, the staff and the minibar was excellent. A special thing to mention is the breakfast, which is very very healthy, I would definitely like to visit it again.
Excellent Room, Excellent Hotel - Highly recommendable - Good Restaurant, Easy Internet Access noisy bathroom! Tabs for water would also not turn off properly
no hot water/coffee-making facilities in room
Too expensive. Access to internet should be included and not cost 15 euro - unacceptable.
Quiet, comfort, nice balconi, chocolate that waited for me on the pillow! The electric lights are too week, at night the room is dark.
Location by main train station in Darmstadt is excellent In my opinion, this hotel simply does not meet the standard for a business hotel. The staff are not well trained or courteous, there is an absurd amount of nickel-and-diming charges (ex: charging for internet access), and aside from a pool there are not many facilities for guests to use. Definitely would not recommend for someone staying in Darmstadt.
Everything was good.
Helpfulness of staff
The location and proximity to the airport and the shuttle service to and from the terminal. The internet service was confusing and expense and didn't work properly. Just offer free internet access to guests of the hotel like they do in the U.S. Are you really making that much money off your charges for the internet.
Breakfast was amazing and dinner too Front desk personnel behavior was unbecoming of one clerk.
The hotels proximity to the airport Lack of parking
Great value for money and shuttle to airport excellent.
Shuttle to the airport - Flat Screen TV - Position very close to the Airport
Room was nice, hallway outside room rough looking. Front desk was very hard to deal with. First key they gave me didn't work. Could not print my receipt in the morning, after 10 minutes I gave up and got on the bus to catch my flight. I asked how I could get it, and he said I had to get it from Kayak. Business hotels know they need to be able to do this.
everything was fine wifi in the room nearly non-existing. worked only in the bathoorm and only when sitting on the toilet. I mean, sure where else would you need wifi. No shuttle to terminal 2.
Very good facilities and comfortable rooms The final bill was wrong, with an additional charge that should not have been there. I did not notice this until after I had left the hotel, but this increased the cost by 30 euro. Whether this was a genuine mistake or not is the question, and makes be doubt whether I would use this hotel again.
Clean room, and the dinner we had was very good. We where early for check in they said it wood be a additional $40.00 plus euros. The night mag. said we could possibly check in at 1200. We talk to the next desk clerk, he said the same but check in was not till 1500 ? Then he said maybe 1300 ? I told him we are getting three different answers ? We also ate dinner there you wood think when you are patronizing a business you wood get some leeway. Then when we check out the manager said we owed them for breakfast $45.00 euros. I told her that it was included in the rate she said it did not show in there system I show her my hand written receipt she said that was not acceptable and we where out the door to get our plain. Then the shuttle driver drop off the other guest and told us that he normally only drop off at one spot but wood take to are correct gate that is at same airport ?
the beds were wonderful and the shuttle was very convenient. Breakfast at 20 Euros is too much.
Excellent service. Very responsive staff. Good breakfast. Quiet room at extra charge. Internet at extra charge. Breakfast not included in room price.
Friendly welcome, competent staff. Room was cool, bedding was not warm
the comfort of the rooms the excellent service from every member of staff we were made to feel special something you dont get very often nothing at all
Very polite personnel and also very clean rooms. Also they are helpful and the condition of the Hotel is very good. With these rates it was very annoying that there was not any kind of free internet connection. The only possibility was to pay 10euro for 60 minutes of internet connection..... and more if you need more time. In 2010 10euro for 60 minutes Internet they must be joking...
It is a nice hotel, almost a family house. Functional, near to the city center.
Location and staff Would have liked to have a coffee pot in the room
A nice central hotel. Clean and tidy. A smart dinning room that was absolutely spotless. There was no fridge or tea/coffee making facilities. This would have been highly desirable with the very hot weather.
Lot of noise from traffic
A very decent place to stay, room was spacious and clean, and had a good -sized fridge (there was also a hotplate but strangely no crockery or utensils!). The staff were polite and helpful, and the hotel is well situated for the clty centre.
Pleasant room, great bathroom. Very clean. Friendly and efficient staff. I will probably return to the Ramada.
It was in a very industrial part of the city and near the train tracks. Staff was friendly , rooms were decent.
Comnevient location. Noise from passing trans all through the nigh was not conducive to a good sleep.
There was a bad smeel in all the floor from the elvator to the room door and especially in the room, where the smell from the toillett was very bad ; I was forced to have the window open ...
Bathroom was clean and nice, wall paper needed to be changed
The employee were very helpfull, nice food. The internet and brakfast had to be paid separately and were very expensive.
I very much enjoyed my stay and found to staff to be very helpful with regrards travel information. I aslo found the rest of the hotel facilities to be of a very high standard. No not really.
Guys at reception outstandingly polite and professional tried to park in front to unload baggage (loads of, am female and no body builder). Was mobbed by managment.
The exceelnet serviceand the silence in the room no
Nothing Staff was surprisingly cold and indifferent; not helpful
room service excellent
Good central position Looks grim from the outside - above a car park
the location in the center city it's a charmless, somewhat ugly building. The only soap provided is bodywash. We had to buy a bar of soap.
location, standard for price, breakfast
Clean, newly refurbished room with modern decoration, comfortable bed and good bathroom.
Great location. Breakfast excellent. Liked the coffee and tea making facilities in lounge area.Will use this hotel again if we return to Darmstadt.
Front dest spoke english. Breakfast was delicious. If they ran out of eggs, you can ask and they will make more for you.
This is the second time we have stayed here. No complaints. Efficient and very polite service. Excellent breakfast.
friendliness of staff The entrance looks a bit poor. Once you take the elevator to the Lobby (3rd floor) everything changes.
business, shopping No
central location Double bed was not really double - instead it was twin beds
Staff is ok My room was under the roof. The temperature was 30C or higher within the day and at night. No air condition, no air movement. I left the chocolate bar and when returned in the evening it got melted. Maybe my room is good at winter season. No toothbrush and slippers.
Descriptions is in accordance with reality.
Excellent multimedia service, easy internet access
Very nice hotel, pleasant staff, excellent breakfast including warm dishes; would stay there again for sure
Free internet in rooms (via LAN-cable), free video on demand, breakfast buffet It is far away from the centre (quite a bit of walking as from 19h onwards there is no public transport), the rooms are quite noisy (from 5:30 onwards I repeatedly heard the alarm clocks go off in the neighbouring rooms = too little sleep for me)
Check in was quick with information pre printed. Room was very nice, clean and well taken care of. Free breakfast was too late on Sat to make our morning international flight.
There is no WiFi. No information about the number of reception.
cosy room, noise insulation is excellent. Nice breakfast buffet.
Internet via LAN, video-on-demand and breakfast buffet included Internet via TV didn't work properly (poor user interface, poor connectivity via the keyboard), videos didn't change since half a year, poor bus service (only one an hour in the evening)
Cheap bike hire.
Email was accessible in the rooms without extra costs, quiet environment, everything new. The doors in the hotel have a bad design so that they clap very loud at each use. It is therefore almost impossible to find sleep if you have a room close to the staircase doors.
The staff were most helpfull, the room clean, the bathroom good, the breakfast excellent - all value for money
More English speaking staff.
The staff were most helpfull, the room clean, the bathroom good, the breakfast excellent - all value for money
Location, price, cleanlyness, breakfast Wireless internet in the room was a little slow. No laundry on site.
Location to central station Broken chair, empty shampoo bottle, tiny towels, had to request room service. At desk they said no rooms but went online and reserved one minutes later. No explainarion.
Friendly and helpful staff. Good value breakfast. Comfortable room and free WiFi Internet.
Excellent hotel. 20 km from Frankfurt Airport and as such a convenient location. Quiet place, rooms spacious, excellent bathroom. Super breakfast. No remarks
the room and bathroom was very clean and large. Breakfast was very good. Friendly people.
How close it was to the train/cab/clubs/and food places needs a room update...kinda scary decoration
I really appreciate the position: it is IN the city centre and the brakfast was ok. There was no internet connection of the hotel: i had to pay Telekom, to use internet. My last day was sunday and I need to leave my luggage in the hotel to have a look around in the city before my train left at 16, but i could leave it just until 13, because the hotel closed for some hours after 13.
The hotel is located in a central position. The restaurant is good. The bedrooms are not very large, but they are very nice and the furnitures are not anonymous as the majority of hotels. The staff is kind. There is the wireless connection to internet. There is free water inside the room and also outside. Beds are large. The toilets are quite small, but very clean.
The character and the traditional atmosphere
Staff were friendly. The beer was excellent. Shower could use an upgrade.
The location of this hotel, exactly in the city centre. Nice old building from the outside. The room was small and extremely hot. No free internet connection. The single room price via booking.com was just acceptable but when I asked for a double room for an extended stay the price was extremely high for the quality of the room.
Front desk staff friendly and helpful. Location very central and convenient to central city, sites, shopping & restaurants, public transportation. not really...it's an older, basic hotel. I wasn't expecting anything fancy or extra services, and that's what I got.
Friendly staff, central location, clean rooms. No AC. Would not stay here when it is hot.
It was a very central location with overnight public parking for 8euro close by. The beer garden at the back of the hotel was pretty. Water dispenser is provided on each floor. The check-out time is too early at 10am. The rooms are pretty small, (although have everything you need). The door to my room fell off its hinges which was a bit disconcerting, but probably only bad luck! The reception staff seem to have no English at all which was a challenge.
The staff is very nice. The hotel is nice, comfortable and clean. The hotel is located in the city center. The restaurant is very good.
I liked the location in the very center of town. Nice and cozy style building