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Free drink at check in Price for breakfast much too high
Excellent and comfortable
It was very beautiful new hotel. Hotel staff kindly told me many pour questions in English.I could relax so much. It is located in Darmstadt downtown, and near Machilda hill. To the station, It takes 20-25 minutes by walk or it costs about 10 Euro by taxi or about 1 Euro by bus. Good location!
Very friendly and helpfull employees. Nice, clean and modern bedroom. The food is delicious and a faire price.
Staff was super nice. We even got a voucher for a welcome drink. Easy quick check-in.
liked the location some of the design features were good no tea/coffee making facilities in room.glass partition between bed and shower. wet bathroom floor when shower is on mollers not open till 9am on a sunday - should be open earlier for snacks and coffee. insufficent lighting
Great mattress, air con saved our lives, quiet at least in the back side very friendly helpful staff Bathroom a little cramped - door blocks toilet, and toilet flush button behind seat. It's a 4 star hotel-shouldn't be this way.
Centrally located brand-new structure, with spacious and modern rooms, very comfortable mattress and bedding, clean bathrooms. Delicious food and great service at the hotel restaurant.
Very friendly and efficient staff. I kind of missed a minibar with some night snacks.
Breakfast was amazing and dinner too Front desk personnel behavior was unbecoming of one clerk.
Helpfulness of staff
Great value for money and shuttle to airport excellent.
the beds were wonderful and the shuttle was very convenient. Breakfast at 20 Euros is too much.
The location and proximity to the airport and the shuttle service to and from the terminal. The internet service was confusing and expense and didn't work properly. Just offer free internet access to guests of the hotel like they do in the U.S. Are you really making that much money off your charges for the internet.
everything was fine wifi in the room nearly non-existing. worked only in the bathoorm and only when sitting on the toilet. I mean, sure where else would you need wifi. No shuttle to terminal 2.
Room was nice, hallway outside room rough looking. Front desk was very hard to deal with. First key they gave me didn't work. Could not print my receipt in the morning, after 10 minutes I gave up and got on the bus to catch my flight. I asked how I could get it, and he said I had to get it from Kayak. Business hotels know they need to be able to do this.
Shuttle to the airport - Flat Screen TV - Position very close to the Airport
Very good facilities and comfortable rooms The final bill was wrong, with an additional charge that should not have been there. I did not notice this until after I had left the hotel, but this increased the cost by 30 euro. Whether this was a genuine mistake or not is the question, and makes be doubt whether I would use this hotel again.
Everything was good.
The hotels proximity to the airport Lack of parking
Clean room, and the dinner we had was very good. We where early for check in they said it wood be a additional $40.00 plus euros. The night mag. said we could possibly check in at 1200. We talk to the next desk clerk, he said the same but check in was not till 1500 ? Then he said maybe 1300 ? I told him we are getting three different answers ? We also ate dinner there you wood think when you are patronizing a business you wood get some leeway. Then when we check out the manager said we owed them for breakfast $45.00 euros. I told her that it was included in the rate she said it did not show in there system I show her my hand written receipt she said that was not acceptable and we where out the door to get our plain. Then the shuttle driver drop off the other guest and told us that he normally only drop off at one spot but wood take to are correct gate that is at same airport ?
Nothing to really comment about other than it was close to my office work place. But this situation was unique to my situation and not for all travelers. The rooms was small for the price I paid for a 4 star hotel USD $---/nite. The location was not the best and the parking entrance through an auto elevator that is so narrow that you fear of scratching your car when entering the elevator to park.
I don;t think that this hotel in Darmstadt could be rated as 5 star hotel...may be the one in Frankfurt?
everything ok internet
bad ventilation in bathroom, and hard to get key for locker in sauna
Too expensive. Access to internet should be included and not cost 15 euro - unacceptable.
The hotel was excellent, all the facilities, the staff and the minibar was excellent. A special thing to mention is the breakfast, which is very very healthy, I would definitely like to visit it again.
Quiet, comfortable room No in-house fitness center.
Quiet, comfort, nice balconi, chocolate that waited for me on the pillow! The electric lights are too week, at night the room is dark.
no hot water/coffee-making facilities in room
Location by main train station in Darmstadt is excellent In my opinion, this hotel simply does not meet the standard for a business hotel. The staff are not well trained or courteous, there is an absurd amount of nickel-and-diming charges (ex: charging for internet access), and aside from a pool there are not many facilities for guests to use. Definitely would not recommend for someone staying in Darmstadt.
Excellent Room, Excellent Hotel - Highly recommendable - Good Restaurant, Easy Internet Access noisy bathroom! Tabs for water would also not turn off properly
Nothing Staff was surprisingly cold and indifferent; not helpful
It was in a very industrial part of the city and near the train tracks. Staff was friendly , rooms were decent.
Bathroom was clean and nice, wall paper needed to be changed
Guys at reception outstandingly polite and professional tried to park in front to unload baggage (loads of, am female and no body builder). Was mobbed by managment.
The employee were very helpfull, nice food. The internet and brakfast had to be paid separately and were very expensive.
I very much enjoyed my stay and found to staff to be very helpful with regrards travel information. I aslo found the rest of the hotel facilities to be of a very high standard. No not really.
The exceelnet serviceand the silence in the room no
There was a bad smeel in all the floor from the elvator to the room door and especially in the room, where the smell from the toillett was very bad ; I was forced to have the window open ...
room service excellent
Comnevient location. Noise from passing trans all through the nigh was not conducive to a good sleep.
friendliness of staff The entrance looks a bit poor. Once you take the elevator to the Lobby (3rd floor) everything changes.
Front dest spoke english. Breakfast was delicious. If they ran out of eggs, you can ask and they will make more for you.
Great location. Breakfast excellent. Liked the coffee and tea making facilities in lounge area.Will use this hotel again if we return to Darmstadt.
central location Double bed was not really double - instead it was twin beds
Clean, newly refurbished room with modern decoration, comfortable bed and good bathroom.
the location in the center city it's a charmless, somewhat ugly building. The only soap provided is bodywash. We had to buy a bar of soap.
Good central position Looks grim from the outside - above a car park
business, shopping No
location, standard for price, breakfast
This is the second time we have stayed here. No complaints. Efficient and very polite service. Excellent breakfast.
A very decent place to stay, room was spacious and clean, and had a good -sized fridge (there was also a hotplate but strangely no crockery or utensils!). The staff were polite and helpful, and the hotel is well situated for the clty centre.
Pleasant room, great bathroom. Very clean. Friendly and efficient staff. I will probably return to the Ramada.
Lot of noise from traffic
It is a nice hotel, almost a family house. Functional, near to the city center.
Friendly welcome, competent staff. Room was cool, bedding was not warm
A nice central hotel. Clean and tidy. A smart dinning room that was absolutely spotless. There was no fridge or tea/coffee making facilities. This would have been highly desirable with the very hot weather.
Excellent service. Very responsive staff. Good breakfast. Quiet room at extra charge. Internet at extra charge. Breakfast not included in room price.
Location and staff Would have liked to have a coffee pot in the room
Very polite personnel and also very clean rooms. Also they are helpful and the condition of the Hotel is very good. With these rates it was very annoying that there was not any kind of free internet connection. The only possibility was to pay 10euro for 60 minutes of internet connection..... and more if you need more time. In 2010 10euro for 60 minutes Internet they must be joking...
the comfort of the rooms the excellent service from every member of staff we were made to feel special something you dont get very often nothing at all
Cheap bike hire.
Excellent multimedia service, easy internet access
Email was accessible in the rooms without extra costs, quiet environment, everything new. The doors in the hotel have a bad design so that they clap very loud at each use. It is therefore almost impossible to find sleep if you have a room close to the staircase doors.
Internet via LAN, video-on-demand and breakfast buffet included Internet via TV didn't work properly (poor user interface, poor connectivity via the keyboard), videos didn't change since half a year, poor bus service (only one an hour in the evening)
cosy room, noise insulation is excellent. Nice breakfast buffet.
Check in was quick with information pre printed. Room was very nice, clean and well taken care of. Free breakfast was too late on Sat to make our morning international flight.
There is no WiFi. No information about the number of reception.
Descriptions is in accordance with reality.
Very nice hotel, pleasant staff, excellent breakfast including warm dishes; would stay there again for sure
Free internet in rooms (via LAN-cable), free video on demand, breakfast buffet It is far away from the centre (quite a bit of walking as from 19h onwards there is no public transport), the rooms are quite noisy (from 5:30 onwards I repeatedly heard the alarm clocks go off in the neighbouring rooms = too little sleep for me)
great little hotel, centrally located, friendly staff, excellent breakfast.
good location, decent breakfast, nice healpfull staff noisy at night if you leave the window open as located next to busy road and tram line
Great location, clean room and spotless bathroom. Nice breakfast buffet.
location Wireless internet did not work for me - coulg not associate with the network. Room at the basement was too noisy - lot of noises, especially talking comming from the nearby lobby.
Room, staff and breakfast buffe.
I was staying in the annex to the hotel, the room did not feel clean and when I wanted to shower at 7-00am the water was cold on two occasions
The TV set was not working. I wasn't going to look anyway, but some else might do it.
the otel is just next to the tram line, two stop from the center of Darmstadt. The breakfast is very good, and there is a PC in the reception with skype and webcam you can use A misunderstanding about the booking.com prenotation occoured and i got a room with two single beds insetad of one with a big one. After a night they changed my room.
Receptionists very helpful and pleasant. Spacious corner bedroom. well-furnished; good bathroom; good TV. Some parking in front of hotel; more cheap parking in nearby car park. Quite a noisy corner but OK with windows closed. Very good breakfast. Not in centre of town. No restaurant but good pubs nearby.
The hotel was well located on the ring road, and only a ten/fifteen minute walk from the centre of the town where the town squares can be found. Room/Zimmer 441 has a low ceiling in the bathroom. This made it impossible to have a shower, and dangerous/difficult getting in and out of the bath. The bath/showers in the other rooms were fine.
More English speaking staff.
The staff were most helpfull, the room clean, the bathroom good, the breakfast excellent - all value for money
Friendly and helpful staff. Good value breakfast. Comfortable room and free WiFi Internet.
The staff were most helpfull, the room clean, the bathroom good, the breakfast excellent - all value for money
Location, price, cleanlyness, breakfast Wireless internet in the room was a little slow. No laundry on site.
Most of it was fine. We made a reservation for an early shuttle but were told that if we missed it there would not be any problem taking the next one. Therefore, instead of rushing in the morning we decided to take our time and wait for the next one. However, once we were in the reception we were told that there were no available spots for 2 hours so we had to take a taxi to the airport spending €20.
The location is great if you want value and an easy connection to the airport. There are few restaurants close. Some are about 1k away...
comfortable, convenient, excellent shuttle service, pleasant staff, very nice breakfast. Couldn't have asked for more for a one night stay.
Proximity to Frankfurt Airport.
Hotel was clean and near Airport with Reliable Shuttle. Front Desk was helpful. Restaurant was a little expensive, but food was good.
Relaxing atmosphere and an excellent buffet breakfast
Very nice rooms. Very clean. Easy to get to Frankfurt city using free shuttle bus to airport and then the S bahn. Good location near the airport in a quiet neighbourhood. Eur 10 extra for breakfast! OK this did include "free" wifi but nowadays wifi should be included as standard anyway.
Everybody was very nice, and especially the barkeeper I had a good night.
Efficient, punctual, frequent, and free airport-hotel-airport transfers.Cleanliness of room. In terms of price, still very close to the airport (4-5 minutes) in a quiet area. This is a two-star hotel - but is comfortable, clean, and efficient. Good breakfast at standard rates.
I was not expecting too much, because I just want to spend the night there for relax before my next flight early in the morning after almost a day driving a car from Swiss. The fact, it was far above my expectation.
The privacy was great after hostel living for a month. Very clean hotel, nice and helpful staff, polite cleaning people. Expensive breakfast
the room and bathroom was very clean and large. Breakfast was very good. Friendly people.
How close it was to the train/cab/clubs/and food places needs a room update...kinda scary decoration
Excellent hotel. 20 km from Frankfurt Airport and as such a convenient location. Quiet place, rooms spacious, excellent bathroom. Super breakfast. No remarks