Hyatt Place Denver Cherry Creek, Denver Hotels from $144

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 1,349 reviews

Location

9.6 "Terrific location."
Value for money

9.3 "Excellent value."
Breakfast

9.3 "Excellent breakfast."
Cleanliness

9.0 "Perfectly clean."
Service

8.9 "Great service."

Overall Rating

Based on 472 reviews

Breakfast

9.5 "Excellent breakfast."
Location

9.5 "Terrific location."

9.9 "Great parking, according to 99%."
Value for money

9.2 "Excellent value."
Cleanliness

8.9 "Generally very clean."

8.8 "88% said rooms were clean."

9.2 "92% thought it was clean."
Vibe

8.7 "Vibe was good."

8.4 "84% enjoyed the lobby entrance."

9.0 "90% thought, the hotel was modern."

Overall Rating

Based on 472 reviews

Location

9.7 "Terrific location."

9.8 "98% liked the proximity to shopping."

9.9 "Great parking, according to 99%."
Value for money

9.4 "Excellent value."
Breakfast

9.3 "Excellent breakfast."
Cleanliness

9.0 "Perfectly clean."

9.0 "90% said rooms were clean."

9.0 "90% thought it was clean."
Vibe

8.8 "Vibe was good."

Overall Rating

Based on 404 reviews

Location

9.6 "Terrific location."

9.9 "Great parking, according to 99%."

9.8 "98% liked the proximity to shopping."
Breakfast

9.2 "Excellent breakfast."

10.0 "100% were happy with the price of the breakfast."
Cleanliness

9.1 "Perfectly clean."

9.0 "90% said rooms were clean."

9.2 "92% thought it was clean."
Vibe

8.8 "Vibe was good."

9.1 "91% thought, the hotel was modern."
Service

8.8 "Great service."

9.5 "95% found the staff to be very friendly."

8.0 "80% said the reception staff was great."
Food

6.8 "Food is average."

Hotel type

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Clean hotel facilities"

"Friendly service"

"Great shopping"

"Accessible parking"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

9.7

review from

Mix it up a little bit for breakfast, not bad for 1 night but same thing gets boring after 3 mornings.

Reviewed Aug 2016
6.0

review from

Apprearance pleasing and clean, good location My husband I both work up with terrible allergies from ?? in the room. The soundproofing between rooms was poor, we could hear alarm from next room. Noise in the hallways and other rooms plus noise from outside in the parking lot were a problem at 10pm. We often stay in hotels including other Hyatts in Denver. Have not had this experience before.

Reviewed Jul 2016
9.1

review from

Great location and friendly staff Free breakfast lacked some essentials. Food was decent but not remarkable.

Reviewed Jul 2016
9.4

review from

Staff very friendly Room had repair issues such as blinds in poor repair, peeling wall paper, and evidence of leak in ceiling

Reviewed May 2016
10.0

review from

Friendly staff, huge and clean room (2 queen beds, sleeper sofa, desk area, spacious bathroom), high-end warm buffet breakfast (eggs, French toast, oatmeal, fruit, juice, cereal, yogurt, etc), convenient location, free parking and Internet, excellent value!! This was one of the best hotel experiences I've had in a long time, especially at this price point.

Reviewed Mar 2016
10.0

review from

Pet friendly

Reviewed Dec 2015
10.0

review from

This facility is clean, has a super location and the friendliest, most professional staff I've encountered in years. From the manager to the front desk staff, they simply could not be more service oriented. The breakfast buffet was the best and biggest we've seen; fresh fruit, oatmeal, eggs and more. Super coffee! A great value for the money. Nothing comes to mind. Our four days at this hotel were better than we expected.

Reviewed Nov 2015
10.0

review from

Wonderful breakfast in the lobby area; set up to be very socially friendly. Great location.

Reviewed Nov 2015
10.0

review from

Great staff. Ice interior

Reviewed Oct 2015
10.0

review from

Had a mountain view room and got to watch the sunset over the mountains; amazing. The breakfast was very good- fresh fruit, oatmeal/yogurt bar, french toast, waffles, and all the regular items on continental breakfast. They also have a 24/7 service where you can order anything off of their menu, drinks and Food or dessert. Staff was always friendly! Maybe floors in room could be updated. But it was not bad.

Reviewed Aug 2015
6.2

review from

I love that they included a continental breakfast and the food was good. the location is very central and convenient if you are going to visit Denver University. I chose the hotel because I wanted queen beds and reserved a room with 2 queens. I called to inform them that we would be a late arrival and they said that would be fine. When we got there after a very long trip we were given a room with only a king bed and a pull out couch.......after some discussion was told that since we booked through a third party site we basically were not a priority and they had given the 2 queen bed rooms to other guests. No offer for a refund (king rooms sell for $20 less) just an insincere apology that those were the only rooms available. I was too tired to go elsewhere so stayed, but will probably not be back.

Reviewed Aug 2015
8.0

review from

not having my reservation ready when I arrived to the desk after having booked through third party carrier some 6-8 hours earlier causing unecessary wait

Reviewed Jul 2015
3.7

review from

Worst costumer service I've seen in a while. you don't be rude to the people who give you money.

Reviewed Jul 2015
6.5

review from

staff very friendly and professional fairly close to variety of food spots nice views of mountains bathroom ceiling had mildew or water blotches, needed to be painted faucet in bathroom barely cleared the edge of the basin, almost made a mess with water every time i used it, furniture getting kind of worn down, tub/tile very functional but seemed dated, would have ditched the fancy frosted glass sliding door for a regular door and better tub/tile/faucet.

Reviewed Jul 2015
7.4

review from

A huge value in a central location. Slightly aged hotel with quality repairs and well maintained. 10-15 minutes from most major points of interest in and around the city. Friendly staff if not the most helpful. The hotel is obviously older and our AC made weird sounds throughout most of the night. When you turned the thermostat down below 70 degrees the AC unit just turned off. When we spoke to the front desk they sent someone up the next day to look at it. It was obviously not fixed as we slept through the rest of the nights under just a sheet; anything else left us sweating.

Reviewed Jun 2015
6.2

review from

Clean, complimentary breakfast, mountain view, in a good area and very close to downtown Denver so that was nice Staff was not helpful, room service horrible, had a king room and they gave me 2 doubles and wouldn't change it

Reviewed Mar 2015
7.7

review from

Beds very good but should have asked for feathered pillows as could not sleep on their hard ones. Pillows. Ask for more comfortable ones

Reviewed Feb 2015
5.1

review from

Bedroom and bathroom layout. Plenty of room. Pillows and bed too hard. Temp control did not work. Too hot and couldn't cool it off.

Reviewed Nov 2014
2.3

review from

Awful rooms and incredibly noisy. What a ripoff.

Reviewed Sep 2014
6.6

review from

I enjoyed being able to sit on the couch in the room and relax for a while. I also enjoyed the size of the shower and bathroom. The room was nicely decorated and the staff was very friendly. The elevator look like it hadn't been renovated since the day the hotel first opened. The pain was chipped and the handles were are cracking and peeling. I also wish the hotel had a fridge.

Reviewed Jun 2014
7.3

review from

Rooms design Bathroom doors

Reviewed Feb 2014

9.7

review from

Mix it up a little bit for breakfast, not bad for 1 night but same thing gets boring after 3 mornings.

Reviewed Aug 2016
9.1

review from

Great location and friendly staff Free breakfast lacked some essentials. Food was decent but not remarkable.

Reviewed Jul 2016
9.4

review from

Staff very friendly Room had repair issues such as blinds in poor repair, peeling wall paper, and evidence of leak in ceiling

Reviewed May 2016
10.0

review from

Friendly staff, huge and clean room (2 queen beds, sleeper sofa, desk area, spacious bathroom), high-end warm buffet breakfast (eggs, French toast, oatmeal, fruit, juice, cereal, yogurt, etc), convenient location, free parking and Internet, excellent value!! This was one of the best hotel experiences I've had in a long time, especially at this price point.

Reviewed Mar 2016
10.0

review from

Pet friendly

Reviewed Dec 2015
10.0

review from

This facility is clean, has a super location and the friendliest, most professional staff I've encountered in years. From the manager to the front desk staff, they simply could not be more service oriented. The breakfast buffet was the best and biggest we've seen; fresh fruit, oatmeal, eggs and more. Super coffee! A great value for the money. Nothing comes to mind. Our four days at this hotel were better than we expected.

Reviewed Nov 2015
10.0

review from

Wonderful breakfast in the lobby area; set up to be very socially friendly. Great location.

Reviewed Nov 2015
10.0

review from

Great staff. Ice interior

Reviewed Oct 2015
10.0

review from

Had a mountain view room and got to watch the sunset over the mountains; amazing. The breakfast was very good- fresh fruit, oatmeal/yogurt bar, french toast, waffles, and all the regular items on continental breakfast. They also have a 24/7 service where you can order anything off of their menu, drinks and Food or dessert. Staff was always friendly! Maybe floors in room could be updated. But it was not bad.

Reviewed Aug 2015
8.0

review from

not having my reservation ready when I arrived to the desk after having booked through third party carrier some 6-8 hours earlier causing unecessary wait

Reviewed Jul 2015

7.4

review from

A huge value in a central location. Slightly aged hotel with quality repairs and well maintained. 10-15 minutes from most major points of interest in and around the city. Friendly staff if not the most helpful. The hotel is obviously older and our AC made weird sounds throughout most of the night. When you turned the thermostat down below 70 degrees the AC unit just turned off. When we spoke to the front desk they sent someone up the next day to look at it. It was obviously not fixed as we slept through the rest of the nights under just a sheet; anything else left us sweating.

Reviewed Jun 2015
7.7

review from

Beds very good but should have asked for feathered pillows as could not sleep on their hard ones. Pillows. Ask for more comfortable ones

Reviewed Feb 2015
6.6

review from

I enjoyed being able to sit on the couch in the room and relax for a while. I also enjoyed the size of the shower and bathroom. The room was nicely decorated and the staff was very friendly. The elevator look like it hadn't been renovated since the day the hotel first opened. The pain was chipped and the handles were are cracking and peeling. I also wish the hotel had a fridge.

Reviewed Jun 2014
7.3

review from

Rooms design Bathroom doors

Reviewed Feb 2014

6.0

review from

Apprearance pleasing and clean, good location My husband I both work up with terrible allergies from ?? in the room. The soundproofing between rooms was poor, we could hear alarm from next room. Noise in the hallways and other rooms plus noise from outside in the parking lot were a problem at 10pm. We often stay in hotels including other Hyatts in Denver. Have not had this experience before.

Reviewed Jul 2016
6.2

review from

I love that they included a continental breakfast and the food was good. the location is very central and convenient if you are going to visit Denver University. I chose the hotel because I wanted queen beds and reserved a room with 2 queens. I called to inform them that we would be a late arrival and they said that would be fine. When we got there after a very long trip we were given a room with only a king bed and a pull out couch.......after some discussion was told that since we booked through a third party site we basically were not a priority and they had given the 2 queen bed rooms to other guests. No offer for a refund (king rooms sell for $20 less) just an insincere apology that those were the only rooms available. I was too tired to go elsewhere so stayed, but will probably not be back.

Reviewed Aug 2015
3.7

review from

Worst costumer service I've seen in a while. you don't be rude to the people who give you money.

Reviewed Jul 2015
6.5

review from

staff very friendly and professional fairly close to variety of food spots nice views of mountains bathroom ceiling had mildew or water blotches, needed to be painted faucet in bathroom barely cleared the edge of the basin, almost made a mess with water every time i used it, furniture getting kind of worn down, tub/tile very functional but seemed dated, would have ditched the fancy frosted glass sliding door for a regular door and better tub/tile/faucet.

Reviewed Jul 2015
6.2

review from

Clean, complimentary breakfast, mountain view, in a good area and very close to downtown Denver so that was nice Staff was not helpful, room service horrible, had a king room and they gave me 2 doubles and wouldn't change it

Reviewed Mar 2015
5.1

review from

Bedroom and bathroom layout. Plenty of room. Pillows and bed too hard. Temp control did not work. Too hot and couldn't cool it off.

Reviewed Nov 2014
2.3

review from

Awful rooms and incredibly noisy. What a ripoff.

Reviewed Sep 2014

Hyatt Place Denver Cherry Creek

$144+

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