The people at the desk and coffee shop are incredibly nice.
The shower isn’t clean and leaked during the entire stay. I ordered room service but the tray was not collected even after I called housekeeping to pick it up. For a luxury hotel it’s not very clean.
I was traveling with friends for a Girls Weekend and needed a place to pump and store my milk before and after I checked out. Hyatt did a great job of accompanying me and letting me use a freezer and mother's lounge!
Clean, Spacious and very friendly staff front desk was courteous quick and always helpful Had a great Mountain View and the location is excellent easy walk to the 16th St. mall and down to the union station , great eating places all around
The room was near the elevator and there was some noise
Would stay again
The room was quiet and clean. Bed was comfortable. The location was convenient. Staff were friendly and helpful. The restaurant had a good breakfast.
It sucked that they charge $49 to park and that wasn’t even valet parking. The service at the restaurant was slow and they weren’t particularly attentive.
The building and location was amazing. Was right next to 16th street and all the shops. Perfect for solo travel
Everything was great.
The check in was easy and took about 2 minutes. The hotel store was stocked with anything you at want or need. It was clean! So clean! The rooms, lobby, elevators, restrooms- very clean. Elevators were fast. Parking was a non issue with their parking garage. Center of everything in downtown Denver.
I only wish the pillows were more comfortable. They were fluffy and looked pretty but as soon as you lay your head on them they fell completely flat. I had to use the decorative pillow from the chair in our room to put behind my pillow so I had at least a little elevation. My husband had to roll his in half to sleep. The only other thing is that there was no microwave in our room so leftovers couldn't be eaten. Not that big of a deal but would've been nice.
They charge to use their business center. The shower curtain smelled awful when first checking in. Had to have staff replace. The main light when entering the room would only work sometimes.
It was ok
I loved the location. It was central to everything. The hotel and rooms were very modern and luxurious.
They already charge an arm and a leg, but the also charge their own guests to park overnight. It was $35 every night I was there!. Next time I'll stay further, pay less, and still have quality sleep. I can just Uber.
Nice place, good price, excellent service and ubication.
The bed was very comfortable and the accessible bathroom was roomy and well designed.
We did not like paying $42 for parking. On the website it says "parking available" but the steep price tag was a shock. This hotel is in downtown Denver so parking is at a premium but I would prefer to know the price up front.
Stunning $355 million 37-story hotel, featuring 60.600 sq ft of above ground meeting space, and 1,100 beautifully appointed rooms, and full view of the majestic Rocky mountain. Centrally located 30 steps away from the Colorado Convention Center, 1 block off the 16th Street pedestrian mall, and adjacent to the Denver Center for the Performing Arts. This is a non-smoking property
Based on 4,546 reviews
Value for money
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