Guest reviews
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Overall Rating
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9.2 "Incredible bar."9.2 "
Delicious alcoholic drinks , according to 92%." 9.4 "Lovely bar service , according to 94%." -
9.2 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "Business sites within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." -
9.1 "World class service."9.4 "94% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 8.6 "86% werehappy with the room service ." 9.4 "Lovely bar service , according to 94%." 10.0 "100% said therecreation staff was great ." 8.6 "86% found therestaurant service to be one of the best ." 9.2 "92% said theconcierge service was amazing ." 8.6 "86% werehappy with the shuttle service ." -
8.7 "Very nice wellness & sports facilities."9.9 "
top-notch fitness area , thought 99%." 7.1 "71% said thatwellness & sports facilities were clean ." -
8.6 "Amenities are good."8.6 "86% thought the
building was wonderful ." 8.6 "86%enjoyed the lobby entrance ." 9.2 "Business facilities were excellent , according to 92%." 7.7 "77% thought thearchitecture was beautiful ." 9.0 "90% said thefacilities were very new ." -
6.8 "Pool is mediocre."
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5.4 "Average value."5.8 "The
price was ok for 58%." 6.0 "Only 60% weresatisfied with the beverage prices ."
Overall Rating
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9.2 "World class service."8.9 "89% thought the
service was very professional ." 9.0 "90% said thereception staff was great ." 8.1 "81% werehappy with the room service ." -
8.8 "Location is great."10.0 "100%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "Business sites within easy reach , said 100%." -
8.6 "Very nice wellness & sports facilities."9.9 "
top-notch fitness area , thought 99%." -
8.2 "Very good internet connection."
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7.8 "Tasty food."
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5.2 "Average value."
Overall Rating
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9.1 "World class service."9.4 "94% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 9.2 "92% thought theservice was very professional ." -
9.0 "Terrific location."9.9 "99%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Business sites within easy reach , said 100%." -
8.6 "Very nice wellness & sports facilities."9.9 "
top-notch fitness area , thought 99%." -
8.0 "Rooms are great."9.7 "97% thought the
view was good ." 7.7 "77% saidrooms were clean ." -
7.9 "Tasty food."
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6.6 "Pool is mediocre."
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5.7 "Average value."
Overall Rating
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9.4 "World class service."9.5 "95% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." 9.2 "92% thought theservice was very professional ." -
9.4 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "Business sites within easy reach , said 100%." -
9.3 "Incredible bar."
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8.2 "Food is delicious."
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7.4 "Nice rooms."8.1 "81% said
rooms were clean ." 9.8 "98% thought theview was good ." 8.2 "82% thoughtrooms were spacious ." 7.2 "72% said thebeds were comfortable ." -
5.3 "Average value."
Overall Rating
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9.3 "World class service."9.5 "95% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." -
9.2 "Terrific location."10.0 "100%
liked the proximity to shopping ." -
8.9 "Very nice wellness & sports facilities."9.9 "
top-notch fitness area , thought 99%." -
8.6 "Amenities are good."8.7 "87% thought the
building was wonderful ." 8.7 "87%enjoyed the lobby entrance ." -
8.3 "Very good internet connection."
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6.8 "Average comfort."7.0 "70% said the
beds were comfortable ." -
5.4 "Average value."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.5review from
I loved the location. It was central to everything. The hotel and rooms were very modern and luxurious. They already charge an arm and a leg, but the also charge their own guests to park overnight. It was $35 every night I was there!. Next time I'll stay further, pay less, and still have quality sleep. I can just Uber.
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10.0review from
Nice place, good price, excellent service and ubication.
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9.4review from
The bed was very comfortable and the accessible bathroom was roomy and well designed. We did not like paying $42 for parking. On the website it says "parking available" but the steep price tag was a shock. This hotel is in downtown Denver so parking is at a premium but I would prefer to know the price up front.
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10.0review from
Well Clean!!! N/A
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9.4review from
Comfortable, clean, great location, electronic check in and check out. The tv in our room was not plugged in and the plug was inaccessible. We didn't feel like calling maintenance for this but it was definitely annoying. Also we were on the sixth floor and when we were going to bed around 10 the sound of music from what I presume was a ballroom party was loud. We got a really good deal, maybe that's why? Not typical for my experiences with Hyatt.
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7.7review from
Clean room nicely updated. Excessive parking fees that were added in and not disclosed at check in or departure.
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8.0review from
Typical Hyatt...the Grand Hyatt Denver is a bit nicer. I would definitely stay here again. Clean, well appointed rooms...nice bar & coffee shop in lobby.
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10.0review from
Beautiful hotel with excellent rooms. Very good customer service. I've stayed in Denver many times and this is the first hotel I want to return to.
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10.0review from
When I walked up to the counter for check in, the young woman who assisted me was extremely friendly. She answered all my questions and pointed out a few nearby locations I should visit, including some good places to eat. I appreciated this touch and congratulate her, though I cannot remember her name! I had some difficulty finding the cups as they were tucked away in cabinet under the TV. I did manage to find them before I called customer Service, but it was strange not to have them out in the open.
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9.4review from
Very clean room, very friendly staff, clean common areas, wonderful location in close proximity to 16th street bars & restaurants Walls were very thin and not soundproofed like many hotels. A domestic disturbance broke out in the room next door at 2:00am but was quickly resolved by hotel staff. Our shower curtain was also torn and needed to be replaced.
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10.0review from
Kayak hooked me up with competitive pricing. The hotel was beautiful and very luxurious. Every single Staff member was very friendly and helpful.
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8.8review from
Great location friendly helpful staff. The towels were horrible! Stiff, scratchy, not soft at all. Hurt to dry off with. For such a great hotel this was a huge disappointment
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7.6review from
Staff was friendly at front desk and the location is perfect if you need to be near the convention center or want to go out on the town. Fee for parking was $28 for the first night. Pool was really outdated and didn't match the rest of the workout facility or hottub area. Shower floor was slimy in room.
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10.0review from
Nice place, good price, excellent service and ubication.
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9.4review from
The bed was very comfortable and the accessible bathroom was roomy and well designed. We did not like paying $42 for parking. On the website it says "parking available" but the steep price tag was a shock. This hotel is in downtown Denver so parking is at a premium but I would prefer to know the price up front.
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10.0review from
Well Clean!!! N/A
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9.4review from
Comfortable, clean, great location, electronic check in and check out. The tv in our room was not plugged in and the plug was inaccessible. We didn't feel like calling maintenance for this but it was definitely annoying. Also we were on the sixth floor and when we were going to bed around 10 the sound of music from what I presume was a ballroom party was loud. We got a really good deal, maybe that's why? Not typical for my experiences with Hyatt.
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8.0review from
Typical Hyatt...the Grand Hyatt Denver is a bit nicer. I would definitely stay here again. Clean, well appointed rooms...nice bar & coffee shop in lobby.
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10.0review from
Beautiful hotel with excellent rooms. Very good customer service. I've stayed in Denver many times and this is the first hotel I want to return to.
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10.0review from
When I walked up to the counter for check in, the young woman who assisted me was extremely friendly. She answered all my questions and pointed out a few nearby locations I should visit, including some good places to eat. I appreciated this touch and congratulate her, though I cannot remember her name! I had some difficulty finding the cups as they were tucked away in cabinet under the TV. I did manage to find them before I called customer Service, but it was strange not to have them out in the open.
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9.4review from
Very clean room, very friendly staff, clean common areas, wonderful location in close proximity to 16th street bars & restaurants Walls were very thin and not soundproofed like many hotels. A domestic disturbance broke out in the room next door at 2:00am but was quickly resolved by hotel staff. Our shower curtain was also torn and needed to be replaced.
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10.0review from
Kayak hooked me up with competitive pricing. The hotel was beautiful and very luxurious. Every single Staff member was very friendly and helpful.
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8.8review from
Great location friendly helpful staff. The towels were horrible! Stiff, scratchy, not soft at all. Hurt to dry off with. For such a great hotel this was a huge disappointment
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7.7review from
Clean room nicely updated. Excessive parking fees that were added in and not disclosed at check in or departure.
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7.6review from
Staff was friendly at front desk and the location is perfect if you need to be near the convention center or want to go out on the town. Fee for parking was $28 for the first night. Pool was really outdated and didn't match the rest of the workout facility or hottub area. Shower floor was slimy in room.
