Sonesta Denver Downtown

Many guests have praised the cleanliness of the hotel, mentioning that the rooms were clean and well-kept. However, some guests have expressed concerns about the cleanliness of the hallways, elevator, and parking ramp, stating that they were dirty and dated.

While some guests have praised the staff for being friendly and accommodating, others have mentioned that the front desk staff was not very friendly and that the front desk worker named Ashley was extremely rude.

Many guests have found the hotel's location to be perfect for exploring downtown Denver, with easy access to attractions and the convention center. However, some guests have expressed disappointment with the hotel not meeting their expectations for the star level and the surrounding construction.

Several guests have expressed dissatisfaction with the parking cost, stating that it was expensive and that they were charged for self-parking. Additionally, some guests have mentioned that the parking fee bothered them a lot, especially considering the already high parking costs around Denver.

While some guests have found the beds and pillows to be very comfortable, others have expressed that the beds were incredibly uncomfortable. It seems that the preference for mattress and pillows may vary among guests.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests found the hotel's parking fees to be expensive. It may be worth exploring alternative parking options across the street or in the surrounding area to save on costs.

A guest highlighted a recurring issue with hot water, advising future guests to read recent reviews to see if the problem has been resolved.

A few guests mentioned noise disturbances from neighboring rooms. Consider requesting a quieter room location if noise is a concern.

The hotel's location is convenient for exploring downtown Denver, with several attractions within walking distance, such as the United States Mint, Civic Center Park, and the Denver Art Museum.

If the rooftop pool is a key attraction for your stay, it's advisable to verify its availability in advance, as some guests found it closed during their visit.

Some guests were surprised by the high parking fees. It's recommended to factor in parking costs when budgeting for your stay or consider alternative transportation options.

While many guests praised the cleanliness of the hotel, others expressed concerns about room cleanliness. It may be beneficial to check recent reviews for any recurring issues.

Some guests were disappointed by the lack of room service for a 4-star hotel. If this is an important amenity for your stay, it's advisable to inquire about the availability of room service.

A few guests expressed a desire for more customer service and local suggestions. Consider reaching out to the hotel staff for personalized recommendations and assistance during your stay.