Guest reviews of The Oxford Hotel
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.5 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 9.7 "97%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to sightseeing ." 10.0 "Easily accessible by car , said 100%." -
9.4 "Excellent wellness & sports facilities."10.0 "
top-notch fitness area , thought 100%." -
9.4 "World class service."9.9 "99% found the
staff to be very friendly ." 7.8 "78% thought theservice was very professional ." 9.7 "97% said thereception staff was great ." 7.0 "70% werehappy with the room service ." -
9.3 "Incredible bar."10.0 "
Delicious alcoholic drinks , according to 100%." 10.0 "100% thoughtbeverage prices were a great value ." -
8.7 "Food is delicious."10.0 "100%
loved the menu selection ." -
6.8 "Rooms are ok."6.5 "Only 65% said
rooms were big enough ." 6.5 "For only 65%, thebathroom was ok ." 5.5 "Only 55% saidrooms were clean enough ." 6.2 "62% thought thebathroom was big enough ." 6.4 "64% said theview was so-so ." -
5.2 "Average cleanliness."5.5 "Only 55% said
rooms were clean enough ." 5.4 "54% thought thecleanliness of the hotel was average ."
Overall Rating
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9.5 "World class service."10.0 "100% found the
staff to be very friendly ." 8.0 "80% thought theservice was very professional ." 9.8 "98% said thereception staff was great ." -
9.4 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
9.3 "Incredible bar."10.0 "
Delicious alcoholic drinks , according to 100%." -
7.8 "Good vibe."9.6 "96%
enjoyed the friendly atmosphere ." 9.3 "93% said it was astylish hotel ." -
6.7 "Average comfort."6.1 "Only 61% said
rooms were big enough ." -
6.3 "Rooms are ok."6.1 "Only 61% said
rooms were big enough ." 6.5 "For only 65%, thebathroom was ok ." 5.2 "Only 52% saidrooms were clean enough ." -
5.0 "Average cleanliness."
Overall Rating
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9.5 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.5 "Terrific location."
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8.4 "Vibe was good."9.7 "97%
enjoyed the friendly atmosphere ." -
7.0 "High comfort."
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6.8 "Rooms are ok."
Overall Rating
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9.6 "Terrific location."
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9.4 "Incredible bar."10.0 "
Delicious alcoholic drinks , according to 100%." -
9.2 "World class service."10.0 "100% found the
staff to be very friendly ." -
7.7 "Good vibe."9.4 "94%
enjoyed the friendly atmosphere ." -
7.3 "High comfort."8.6 "86% said the
beds were comfortable ." -
6.8 "Average value."
Overall Rating
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9.6 "Terrific location."
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9.4 "World class service."
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6.8 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Unique and interesting building; very friendly staff; gym was amazing; location was unbeatable
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5.1review from
Location. Staff. Architecture. Outage of running water. Street noise from outdated single-pane glass.
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8.5review from
From the moment we walked into the lobby, we knew we had picked the right place. Everything about the hotel is intended to insure the comfort and experience for their guests. From the old key and hassle room key to the Victorian period furnishings to the Cruise Room bar, you feel like you are part of another time. The staff was fantastic, the service was 5 star and the custom cocktails and history lesons in the Cruise Room were fantastic. Best location in Downtown. Perfect for first time Denver visitors or anyone looking for the perfect weekend getaway. The bed was too high and too firm for my taste and the only chair in the room was not comfortable. It is a hard balance to use period furnishings and keep them comfortable to today's standards I'm sure.
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10.0review from
Best hotel experience ever. Incredible staff and service, incredible accommodations in a historic building and a perfect location. It was beautiful.
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10.0review from
The entire experience was a pleasure. The staff was very accommodating, from the desk clerks to the bellmen to the manager. They Upgraded our room to a better view. The bourbon tasting was a nice touch and our breakfast in bed was delicious. Can't wait to return on our next trip to Denver.
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10.0review from
The Oxford Hotel is an example of Denver at it's best. I loved returning,after 20 years, for an overnight stay. Apparently, Orbit booked me for two rooms. The Oxford Hotel informed me of your error, and only charged me for one. Thankfully to them, the mistake was corrected .
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10.0review from
The staff and the room Having to leave
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7.7review from
The atmosphere is just beautiful- full of history. The staff are wonderful. This is our second 'annual' Oxford Hotel stay to celebrate our 23rd anniversary. Once the gentleman heard this at check-in, he sent up a complimentary bottle of wine - which was very good. It was a very nice stay- a bit pricey for one night. I wish it were more affordable.
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7.7review from
The staff was unbelievably helpful, polite & courtesy. There was a historical feeling of era gone by. I love leaving my key at the desk to be put in my room slot. The beds are beautiful but mattresses can be more comfort.
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6.0review from
Great location ,classic decor, nice rooms and the staff were very friendly
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6.7review from
Room was very clean & comfortable. Convenient property close to 16th St. & Union Station. Lobby ambiance was warm and classical. Bell staffs and valet were courteous and friendly. Morning coffee service at elevator area was thoughtful. Elevator floor w/accurate days of the week was great for international travelers and for those coming from different time zones. Finally, ...michael, the Director of Operations, very courteous, friendly, diligent and took ownership of guest concerns. His presence pretty much negates other negative issues surrounding hotel staffs. Unable to cash "American Express" travelers check. Last I checked, the Traveler's Check was for Travelers & still good as cash. It was embarrassing to be told that our traveler's check was not accepted and cannot be cashed here. Proper phraseology should've been, " We are sorry, current our hotel policy does not allow us to cash any traveler's check at this time." Instead, we were told, "We don't cash traveler's check here." Diplomacy and style of delivery is still a part of customer service.
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7.7review from
Upon our arrival, the ancient Land Rover embarrassingly lost a bunch of coolant fluids. The valets took care of us and the next day filled the radiator. I wish we'd gotten the valet's name who did this---he was excellent. The Cruise Room bartender was professional. The entire hotel was run with quiet efficiency; a sort of european grace and style. After reading the menu at McCormick's, we wish we'd eaten there, although for breakfast, the small Italian place across the street was rather nice, too. We'd certainly stay at The Oxford again. Whoever is in charge seems to understand the clientele, because it's well-run. My guess is that he or she has stayed at quite a few good hotels, been to excellent schools, or both. Keith Doughty
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10.0review from
Unique and interesting building; very friendly staff; gym was amazing; location was unbeatable
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8.5review from
From the moment we walked into the lobby, we knew we had picked the right place. Everything about the hotel is intended to insure the comfort and experience for their guests. From the old key and hassle room key to the Victorian period furnishings to the Cruise Room bar, you feel like you are part of another time. The staff was fantastic, the service was 5 star and the custom cocktails and history lesons in the Cruise Room were fantastic. Best location in Downtown. Perfect for first time Denver visitors or anyone looking for the perfect weekend getaway. The bed was too high and too firm for my taste and the only chair in the room was not comfortable. It is a hard balance to use period furnishings and keep them comfortable to today's standards I'm sure.
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10.0review from
Best hotel experience ever. Incredible staff and service, incredible accommodations in a historic building and a perfect location. It was beautiful.
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10.0review from
The entire experience was a pleasure. The staff was very accommodating, from the desk clerks to the bellmen to the manager. They Upgraded our room to a better view. The bourbon tasting was a nice touch and our breakfast in bed was delicious. Can't wait to return on our next trip to Denver.
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10.0review from
The Oxford Hotel is an example of Denver at it's best. I loved returning,after 20 years, for an overnight stay. Apparently, Orbit booked me for two rooms. The Oxford Hotel informed me of your error, and only charged me for one. Thankfully to them, the mistake was corrected .
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10.0review from
The staff and the room Having to leave
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7.7review from
The atmosphere is just beautiful- full of history. The staff are wonderful. This is our second 'annual' Oxford Hotel stay to celebrate our 23rd anniversary. Once the gentleman heard this at check-in, he sent up a complimentary bottle of wine - which was very good. It was a very nice stay- a bit pricey for one night. I wish it were more affordable.
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7.7review from
The staff was unbelievably helpful, polite & courtesy. There was a historical feeling of era gone by. I love leaving my key at the desk to be put in my room slot. The beds are beautiful but mattresses can be more comfort.
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6.7review from
Room was very clean & comfortable. Convenient property close to 16th St. & Union Station. Lobby ambiance was warm and classical. Bell staffs and valet were courteous and friendly. Morning coffee service at elevator area was thoughtful. Elevator floor w/accurate days of the week was great for international travelers and for those coming from different time zones. Finally, ...michael, the Director of Operations, very courteous, friendly, diligent and took ownership of guest concerns. His presence pretty much negates other negative issues surrounding hotel staffs. Unable to cash "American Express" travelers check. Last I checked, the Traveler's Check was for Travelers & still good as cash. It was embarrassing to be told that our traveler's check was not accepted and cannot be cashed here. Proper phraseology should've been, " We are sorry, current our hotel policy does not allow us to cash any traveler's check at this time." Instead, we were told, "We don't cash traveler's check here." Diplomacy and style of delivery is still a part of customer service.
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7.7review from
Upon our arrival, the ancient Land Rover embarrassingly lost a bunch of coolant fluids. The valets took care of us and the next day filled the radiator. I wish we'd gotten the valet's name who did this---he was excellent. The Cruise Room bartender was professional. The entire hotel was run with quiet efficiency; a sort of european grace and style. After reading the menu at McCormick's, we wish we'd eaten there, although for breakfast, the small Italian place across the street was rather nice, too. We'd certainly stay at The Oxford again. Whoever is in charge seems to understand the clientele, because it's well-run. My guess is that he or she has stayed at quite a few good hotels, been to excellent schools, or both. Keith Doughty
