Beds were not heavenly. Uncomfortable and pillows were not good. 1 bartender when 2 would be minimum for packed bar. Front desk wasn’t helpful.
4 stars
The Westin Book Cadillac Detroit
Photos of The Westin Book Cadillac Detroit
Overview
The Westin Book Cadillac Detroit is a historic landmark, originally built in 1924. The building has been restored and renovated with modern designs and historic details that combine to create a luxury accommodation in the heart of the Motor City. This hotel features 453 guest rooms as well as 35 suites with upgraded amenities and living space. All rooms include the Westin Heavenly Bed and Heavenly bath furnishings and amenities, including high-end bedding and luxurious bathrobes. Free WiFi and 55-inch flat-screen TVs come standard in the non-smoking guest rooms. Club level suites and rooms come with private access to the 23rd-floor Lounge, and pet-friendly accommodations are available in many guest rooms.
The Westin features a number of dining, drink, and snack options, including the Boulevard Room, 24 Grille, ROAST, the Motor Bar and the Starbucks Reserve Cafe. The hotel also offers a WestinWORKOUT fitness studio with state-of-the-art fitness equipment. The Spa Book Cadillac features full-service spa treatments in a tranquil setting. A heated indoor pool area includes a whirlpool tub, offering a great place to relax after a day exploring the city. Meeting and event spaces, along with planning assistance, are available.
The Westin Book Cadillac Detroit is minutes from Campus Martius Park and the Riverwalk promenade where visitors can catch a glimpse of Canada right across the river. There are a number of restaurants, shops, and cultural attractions nearby, as well. Three casinos are within a short distance of the hotel, as are Comerica Park, Little Caesars Arena and Ford Field for all of the best sporting and entertainment events in town.
Latest deals for The Westin Book Cadillac Detroit
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Westin Book Cadillac Detroit
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
- Dining table
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Toilet
- Toilet paper
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Massage
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
- Valet parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Garden
Things to do
- Gift shop
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of The Westin Book Cadillac Detroit
8.7
Very good
506 verified ratings
Wonderful
325
Very good
51
Good
48
Okay
17
Fair
25
Mediocre
10
Poor
30
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting its proximity to attractions and spacious rooms. However, several reviews pointed out issues with service, including long wait times for valet and check-in, as well as high parking and WiFi fees.AI-Generated from customer reviews
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8.5 out of 10
224 reviews
8.9 out of 10
164 reviews
8.7 out of 10
13 reviews
All reviews
Pros (+) Great location
Cons (-) Long check-in lines with little awareness of prompt customer service. No shower caps in the room! Difficult to procure any service. Inattentiveness even on concierge floor.
Pros (+) Staff was extremely professional, hotel in general was very nice, including the room, pool, etc. close to all stadiums, restaurants...Will definitely stay again.
Pros (+) Inadvertently booked the Westin in downtown rather than the airport but glad I did. Imposing, stately building and very good spacious bedroom.
Pros (+) seemed like the room I had was roomy, updated, and very clean. the bathroom looked like it had been recently renovated. The bed and bed linens, pillows were very comfortable. Nice lighting. Staff very attentive at desk and at entrance.
Cons (-) The restaurants downstairs were either very expensive, and mostly for meat eaters, or the other bar did not have any healthy food. If alot of people are there for business (i.e. not on vacation and therefore not there to indulge) would invest in more healthy eating venues.
Cons (-) We had a three hour wait in line to check in before the Lions game. Once we checked in, our room was not ready and we received no discount on the room for it not being available for the entire reservation time frame. The staff was slow and very unaccommodating. Completely unacceptable.
Cons (-) room service hospitality of staff
Pros (+) Very professional staff. The place is beautiful. Great location.
Cons (-) Parking was not included in the price.
Pros (+) Lovely accommodations in an iconic Detroit hotel. Great bar, great restaurants, friendly staff, beautiful rooms.
Cons (-) Spa does not match the quality of the hotel. The space is small, cramped, and dark; the equipment mismatched and broken. Friendly staff, but disappointing experience overall.
Pros (+) -great response time -professional/courteous customer service -comfortable bed -spacious -excellent food -pool/jacuzzi -shower was amazing
Cons (-) -$30/day valet -small tub -internet fee (although they removed it from my bill) -pricey food -snack bar was locked, never figured it out -limited tv channels
Location
1114 Washington Boulevard, Detroit, MI 48226
What's nearby
- Monroe Avenue Commercial Buildings412 yd
- Cobo Center0.3 mi
- Philip A. Hart Plaza0.4 mi
- MGM Grand Detroit Casino0.4 mi
- Greektown Casino0.5 mi
- Fox Theatre0.5 mi
- Comerica Park0.5 mi
- Renaissance Center0.6 mi
- Ford Field0.6 mi
- MotorCity Casino1 mi
- Detroit International Riverfront1.1 mi
- Dry Dock Complex1.2 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Book Cadillac Detroit
Low season | March |
|---|---|
High season | April |
Average price (weeknight) | $364 |
Average price (weekend night) | $348 |
When to book a room at The Westin Book Cadillac Detroit
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Detroit Metropolitan Wayne County |
Distance to airport | 17.2 mi |
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