Rooms available at The Westin Book Cadillac Detroit
Reviews of The Westin Book Cadillac Detroit
|"The room was very comfortable!"||(in 65 reviews)|
|""Clean, so comfortable and amazing staff.""||(in 76 reviews)|
|"Friendly staff and comfortable bed."||(in 19 reviews)|
|"Having to pay for WiFi is ridiculous."||(in 5 reviews)|
|"Thought parking was included in price"||(in 5 reviews)|
|"The room service breakfast is very expensive."||(in 8 reviews)|
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|room was spacious||in 165 reviews|
|staff was great||in 153 reviews|
|great location||in 108 reviews|
|room service||in 48 reviews|
|valet parking||in 32 reviews|
|comfortable bed||in 29 reviews|
|food was great||in 23 reviews|
|city view||in 19 reviews|
|nice hotel||in 19 reviews|
|free wifi||in 18 reviews|
|westin||in 12 reviews|
|comerica park||in 11 reviews|
|reason why i booked||in 9 reviews|
|downtown detroit||in 7 reviews|
|key card||in 6 reviews|
4 Star with minimal customer service
Long check-in lines with little awareness of prompt customer service. No shower caps in the room! Difficult to procure any service. Inattentiveness even on concierge floor.
Staff was extremely professional, hotel in general was very nice, including the room, pool, etc. close to all stadiums, restaurants...Will definitely stay again.
Inadvertently booked the Westin in downtown rather than the airport but glad I did. Imposing, stately building and very good spacious bedroom.
appreciated updated room
seemed like the room I had was roomy, updated, and very clean. the bathroom looked like it had been recently renovated. The bed and bed linens, pillows were very comfortable. Nice lighting. Staff very attentive at desk and at entrance.
The restaurants downstairs were either very expensive, and mostly for meat eaters, or the other bar did not have any healthy food. If alot of people are there for business (i.e. not on vacation and therefore not there to indulge) would invest in more healthy eating venues.
3 hours in line to check in
We had a three hour wait in line to check in before the Lions game. Once we checked in, our room was not ready and we received no discount on the room for it not being available for the entire reservation time frame. The staff was slow and very unaccommodating. Completely unacceptable.
About The Westin Book Cadillac Detroit
The Westin Book Cadillac Detroit is a historic landmark, originally built in 1924. The building has been restored and renovated with modern designs and historic details that combine to create a luxury accommodation in the heart of the Motor City. This hotel features 453 guest rooms as well as 35 suites with upgraded amenities and living space. All rooms include the Westin Heavenly Bed and Heavenly bath furnishings and amenities, including high-end bedding and luxurious bathrobes. Free WiFi and 55-inch flat-screen TVs come standard in the non-smoking guest rooms. Club level suites and rooms come with private access to the 23rd-floor Lounge, and pet-friendly accommodations are available in many guest rooms.
The Westin features a number of dining, drink, and snack options, including the Boulevard Room, 24 Grille, ROAST, the Motor Bar and the Starbucks Reserve Cafe. The hotel also offers a WestinWORKOUT fitness studio with state-of-the-art fitness equipment. The Spa Book Cadillac features full-service spa treatments in a tranquil setting. A heated indoor pool area includes a whirlpool tub, offering a great place to relax after a day exploring the city. Meeting and event spaces, along with planning assistance, are available.
The Westin Book Cadillac Detroit is minutes from Campus Martius Park and the Riverwalk promenade where visitors can catch a glimpse of Canada right across the river. There are a number of restaurants, shops, and cultural attractions nearby, as well. Three casinos are within a short distance of the hotel, as are Comerica Park, Little Caesars Arena and Ford Field for all of the best sporting and entertainment events in town.
based on 363 reviews
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Reviews about The Westin Book Cadillac Detroit
Property safety measures
The Westin Book Cadillac Detroit has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.