Pros (+) Value for money
Cons (-) Reception, got an issue with the keys since my room is way too far from the elevator and 3:00 AM, i went up and down twice for sake the keys not working.
4 stars
Metropolitan Hotel Dubai
Sheikh Zayed Road, Exit 41, Dubai, United Arab Emirates
Dubai, United Arab Emirates
See location+971 4343 0000Photos of Metropolitan Hotel Dubai
Overview
Family-friendly hotel with 4 restaurants and a full-service spa Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite. Metropolitan Hotel Dubai offers 320 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Latest deals for Metropolitan Hotel Dubai
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Metropolitan Hotel Dubai
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Free parking
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
General
- Family rooms
- Garden view
- Interconnected room(s) available
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Heated pool
- Spa
- Outdoor pool
- Pool with a view
- Spa and wellness center
- Rooftop pool
- Massage
- Pool bar
- Sauna
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Wine glasses
- Electric kettle
- Kitchen
- Tea/coffee maker
- Kettle
- Dining area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Things to do
- Gift shop
- Darts
- Beauty salon
- Pool table
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
Parking and transportation
- Free parking
- Private parking
- Valet parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Metropolitan Hotel Dubai
8.3
Very good
2928 verified ratings
Wonderful
1504
Very good
526
Good
388
Okay
152
Fair
155
Mediocre
55
Poor
148
Summary of reviews
Guests say
Guests appreciated the excellent service and great location of the hotel. However, many reviews highlighted issues with cleanliness, particularly mold in the rooms, and dissatisfaction with the breakfast options. Overall, while the service and location were praised, there are significant areas for improvement regarding room quality and dining options.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.3 out of 10
1677 reviews
8.3 out of 10
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9.5 out of 10
2 reviews
7.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's food quality?
The hotel offers a variety of food options, and the breakfast is great. However, some guests have mentioned that the breakfast lacks variety and a full English breakfast.
Is the hotel known for its cleanliness?
Yes, the property is very clean and well-organized, and the staff provides excellent room service. However, some guests have noted that the bathroom smelled like mold in some cases.
What are the common concerns about the hotel's rooms?
While the rooms are generally clean and comfortable, some guests have mentioned that the bathroom size is small and the Wi-Fi may have connectivity issues.
How is the hotel's customer service?
The staff is known for being friendly and professional, and the hotel provides great service overall. However, some guests have experienced delays during check-in and felt that the hotel did not meet global standards in some aspects.
What are the parking options available at the hotel?
The hotel offers free parking and valet parking services, providing convenient options for guests with vehicles.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Upgrading to a Deluxe Room
Some guests found the deluxe rooms to be more spacious and comfortable compared to standard rooms. If space and comfort are a priority, consider upgrading.
Take Advantage of the Hotel's Shuttle Service
Guests appreciated the convenience of the hotel's shuttle service to different malls. It's a great option for exploring the city without the hassle of arranging transportation.
Request a Quiet Room
While the hotel is located on a busy road, guests recommended requesting a room at the rear of the hotel for a quieter stay, especially for light sleepers.
Explore Nearby Attractions
The hotel's proximity to popular attractions like Ski Dubai, Wild Wadi Water Park, and Burj Al Arab makes it a convenient choice for sightseeing and entertainment.
Check for Balcony Cleanliness
If opting for a room with a balcony, it's advisable to check the cleanliness of the balcony upon arrival, as some guests reported cleanliness issues.
Consider Room Type for Exhibition Visits
For guests attending exhibitions, it's recommended to verify the room booking to avoid any inconvenience, as some guests experienced issues with their room bookings.
Utilize the Hotel's Valet Parking
The valet parking service at the hotel was praised for its convenience and efficiency, making it a good option for guests with vehicles.
Take Note of Room Layout in Junior Suites
Guests staying in junior suites should be aware that the layout may consist of two small connected rooms, which may not meet the traditional suite expectations.
Be Mindful of Breakfast Variety
While the breakfast was generally praised, some guests felt that the variety could be improved, especially for those accustomed to a wider selection.
Location
Sheikh Zayed Road, Exit 41, Dubai
What's nearby
- Dubai Media City4.7 mi
- Palm Jumeirah5 mi
- Dubailand5 mi
- Burj Khalifa5.9 mi
- The Address Downtown Dubai5.9 mi
- Dubai Mall6.1 mi
- Jumeirah Beach Residence6.1 mi
- Jumeriah Lake Towers6.2 mi
- Sheikh Zayed Road6.3 mi
- Jumeirah Beach6.9 mi
- The World7.1 mi
- Dubai International Financial Centre7.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 216360
Essential information about Metropolitan Hotel Dubai
Low season | June |
|---|---|
High season | January |
Average price (weeknight) | $186 |
Average price (weekend night) | $115 |
When to book a room at Metropolitan Hotel Dubai
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.3 |
|---|---|
Distance to city center | 5.9 mi |
Nearest Airport | Dubai Intl |
Distance to airport | 12.6 mi |
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