The hotel is rundown. The cleaning of the bathroom was subpar. The check-in staff were not friendly. Not worth what you pay for.
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Amenities at DoubleTree by Hilton Durango
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
Reviews of DoubleTree by Hilton Durango
8.5
Very good
747 verified ratings
Wonderful
426
Very good
125
Good
82
Okay
29
Fair
41
Mediocre
16
Poor
28
Summary of reviews
Guests say
Most guests praised the hotel for its outstanding location near the river and downtown, with many highlighting the convenience of walking to attractions and the beautiful views. Friendly and accommodating staff were frequently mentioned, and several guests appreciated the spacious rooms and comfortable beds. The restaurant and bar received positive feedback for quality and ambiance. However, some guests were dissatisfied with cleanliness in certain rooms and public areas, and a few noted issues such as outdated decor, slow WiFi, and extra fees for parking.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.6 out of 10
535 reviews
8.4 out of 10
98 reviews
8.5 out of 10
6 reviews
7.1 out of 10
4 reviews
All reviews
Pros (+) Na
Cons (-) Na
Cons (-) Walked into the room, looked in the bathroom, found ants crawling over the floor in front of the commode.Notified the desk staff and was promptly moved into another room. Much appreaciated!
Pros (+) We parked our car and walked everywhere, great location. Fun indoor pool.
Cons (-) The food at the restaurant was only ok. Eggs over cooked.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the amenities provided in the suites at DoubleTree by Hilton Hotel Durango?
The suites at DoubleTree by Hilton Hotel Durango are spacious and include a separate living area with sofa beds, work desks, coffee makers, refrigerators, and wet bars. The bedroom features a king-sized bed and a jetted bathtub for maximum relaxation.
What can guests expect from the food options at DoubleTree by Hilton Hotel Durango?
Guests at DoubleTree by Hilton Hotel Durango can enjoy special diet menus, a restaurant, bar/lounge, and the option to have food delivered to their accommodation. Additionally, there is a coffee shop, and breakfast can be served in the room.
What are the nearby attractions to DoubleTree by Hilton Hotel Durango?
Nearby attractions to DoubleTree by Hilton Hotel Durango include the Durango & Silverton Narrow Gauge Railroad & Museum, Henry Strater Theater, Diamond Circle Melodrama, Durango Arts Center, Animas River Trail, Powerhouse Science Center, Hillcrest Golf Club, Animas Museum, Ska Brewing, Animas Mountain Trail, Dalton Ranch Golf Club, and Trimble Hot Springs.
What are some common concerns raised by guests about DoubleTree by Hilton Hotel Durango?
Some common concerns raised by guests about DoubleTree by Hilton Hotel Durango include the additional charge for parking, the unavailability of the restaurant, and the slow breakfast service. Additionally, some guests mentioned issues with hot water in the shower and the dated rooms.
When is the best time to visit DoubleTree by Hilton Hotel Durango?
The high season at DoubleTree by Hilton Hotel Durango is in June, while the low season is in November. Visitors can take advantage of the hotel's location near the Animas River and downtown Durango for a full Durango experience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a River View Room
Guests highly recommend booking a room with a balcony facing the Animas River for a scenic and relaxing experience.
Consider Suite for Added Comfort
If space and comfort are a priority, consider booking a suite which includes a separate living area, jetted bathtub, and additional amenities such as a refrigerator and wet bar.
Check Nearby Attractions
Take advantage of the hotel's proximity to attractions such as the Durango and Silverton Narrow Gauge Railroad and Museum, Four Leaves Winery, and rafting guide companies for a well-rounded Durango experience.
Be Mindful of Noise Levels
Some guests have mentioned noise from traffic outside and issues with noisy HVAC units, so consider this when selecting a room or packing earplugs for light sleepers.
Verify Room Amenities
Prior to arrival, it's advisable to confirm that the room is stocked with all necessary amenities, especially if traveling with children, to avoid inconveniences during the stay.
Parking Considerations
Be aware that there is a charge for parking, which has been a point of contention for some guests, so factor this into the overall cost of the stay.
Dining Options
While the hotel offers dining facilities, guests have reported mixed experiences with the on-site restaurant, so exploring nearby dining options on Main Street is recommended.
Housekeeping and Additional Charges
Some guests have noted issues with housekeeping, extra charges for parking, and lack of notice about daily housekeeping, so it's advisable to clarify these aspects upon check-in.
Consider Balcony Rooms
Guests have enjoyed the balcony views of the river, providing a relaxing and scenic spot to unwind.
Friendly and Helpful Staff
The hotel's staff have been praised for their friendliness and eagerness to assist, contributing to a positive overall experience for guests.
Location
501 Camino Del Rio, Durango, CO 81301
What's nearby
- Durango & Silverton Narrow Gauge Railroad & Museum300 yd
- Henry Strater Theater370 yd
- Diamond Circle Melodrama389 yd
- Animas River Trail0.3 mi
- Durango Arts Center0.4 mi
- Powerhouse Science Center0.7 mi
- Hillcrest Golf Club1.7 mi
- Animas Museum2.1 mi
- Ska Brewing2.2 mi
- Animas Mountain Trail3.3 mi
- Dalton Ranch Golf Club8.6 mi
- Trimble Hot Springs8.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton Durango
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | September | $289 | $283 |
Cheapest month to stay with an average 49% drop in price. | Most expensive month to stay with an average 32% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
DoubleTree by Hilton Durango
Which month has the cheapest rates at DoubleTree by Hilton Durango?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at DoubleTree by Hilton Durango is February, with an average nightly rate of $135. The most expensive month is September at $312 per night.
What is the cheapest day to book DoubleTree by Hilton Durango?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book DoubleTree by Hilton Durango is Sunday, with an average nightly rate of $227. The most expensive day is Thursday at $461 per night.
How far in advance should you book DoubleTree by Hilton Durango?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at DoubleTree by Hilton Durango, book around 3 weeks in advance. This could save you approximately 40% compared to booking last minute.
KAYAK's top tips for your stay at DoubleTree by Hilton Durango
FAQs when booking at DoubleTree by Hilton Durango
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.9 | 0.5 mi | Durango La Plata County | 10.9 mi |