Cons (-) The "no-smoking" rooms smell smokes, weeds.
2 stars
Extended Stay America Select Suites - Durham - University
Photos of Extended Stay America Select Suites - Durham - University
Overview
Hotel in Durham Laundry facilities, a front-desk safe, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include a vending machine. Housekeeping is available on request. Extended Stay America Suites Durham University offers 120 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Extended Stay America Select Suites - Durham - University
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
Kitchen
- Kitchenware
- Stovetop
- Refrigerator
- Microwave
- Dining area
- Kitchen
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Dining
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Telephone
- Carpeted
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Wardrobe or closet
- Alarm clock
Workspace
- Desk
Health and safety
- Safe
Services and conveniences
- 24hr front desk
Family friendly
- Complimentary breakfast
Reviews of Extended Stay America Select Suites - Durham - University
5.7
Fair
732 verified ratings
Wonderful
168
Very good
31
Good
56
Okay
40
Fair
89
Mediocre
71
Poor
277
Summary of reviews
Guests say
Guests appreciated the hotel's location, citing it as convenient and favorable. However, they expressed significant dissatisfaction with cleanliness, reporting issues such as dirty rooms, trash accumulation, and pest problems. Service was also a concern, with many reviews mentioning unhelpful staff and inadequate housekeeping. Overall, while the location was a highlight, the hotel fell short in maintaining cleanliness and service standards.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Pros (+) The outside was well kept
Cons (-) The sheets were rough. Non smoking room smelled like smoke. Bathroom was terribly nastype. Cigarette burn in spread
Pros (+) They left me alone for six days without anyone entering my room. The gave me what I needed if I asked for it. I had access to a kitchen, wifi and a comfortable bed. That was all I needed.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers complimentary breakfast, free parking, and a convenient location close to Duke University.
How is the cleanliness of the rooms?
Some guests mentioned that the rooms were clean and spacious, while others reported issues with dirty floors and unclean bathrooms.
Is the hotel staff accommodating and helpful?
Many guests praised the staff for being very nice and helpful, especially the general manager. However, a few guests had negative experiences with certain staff members.
What can guests expect in terms of parking availability?
The hotel provides free parking for guests, ensuring convenience during their stay.
When is the best time to visit the hotel?
The high season is in March, while the low season is in September, providing guests with options based on their preferences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Several guests reported issues with room cleanliness and maintenance, so it's advisable to thoroughly inspect the room before settling in.
Be Mindful of Safety Concerns
Some guests expressed feeling unsafe due to the presence of individuals engaging in questionable activities around the property.
Verify Amenities and Services
Double-check the availability of services such as breakfast, room cleaning, and the functionality of essential items like the phone and TV, as some guests encountered discrepancies.
Check for Noise Levels
Several guests mentioned noise disturbances, including loud music and arguments, so it's wise to inquire about the noise levels and request a quiet room if needed.
Plan for Late Check-in
If arriving after 10 PM, be prepared to call the night management for assistance, as the front desk may not be staffed during late hours.
Be Cautious of Surroundings
Some guests noted the presence of drug paraphernalia and an overall feeling of uncleanliness outside the hotel, so it's advisable to be cautious of the surroundings.
Confirm Reservation Details
Due to instances of rooms being given away, it's recommended to confirm the reservation and room availability before arrival.
Address Accessibility Needs
The hotel offers increased accessibility, making it suitable for guests with specific mobility requirements.
Pet-Friendly Option
The hotel allows pets, but it's essential to inquire about any associated charges and specific pet policies.
Explore Nearby Attractions
The hotel's proximity to Duke University and various attractions makes it convenient for visitors to explore the area.
Location
3105 Tower Boulevard, Durham, NC 27713
What's nearby
- Wallace Wade Stadium1.9 mi
- Jack Coombs Field1.9 mi
- Cameron Indoor Stadium2 mi
- Nasher Museum of Art2.5 mi
- Duke University2.5 mi
- Sarah P. Duke Gardens2.5 mi
- John Sprunt Hill House2.9 mi
- North Carolina Central University3.2 mi
- Durham Bulls Athletic Park3.2 mi
- Durham Centre3.2 mi
- Durham Performing Arts Center3.4 mi
- Hill Building3.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Select Suites - Durham - University
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | $74 |
Average price (weekend night) | $208 |
When to book a room at Extended Stay America Select Suites - Durham - University
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 6.2 |
|---|---|
Distance to city center | 3.6 mi |
Nearest Airport | Raleigh-Durham |
Distance to airport | 11.5 mi |