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Dog friendly and FRIENDLY staff No hot tub No double beds
The elevator on the left is the fastest elevator I've ever experienced in a hotel. My rate from booking.com didn't get properly transmitted to the hotel, and I had to take about half an hour to get it set straight, including calling booking.com and having them call the hotel. Not a huge problem, but kind of a hassle. :)
Staff was polite and accomodating. The other guests were very loud at 3 am but that's not Sheraton's fault
The staff is uninterested in guests in my opinion. It is very clear this hotel has not been renovated yet like the other Sheratons. Perhaps it is largely a corporate clientele, given the lounge is not open on the weekends and such. Overall, if you can stay somewhere else, do so. See above
It was convienent and had free parking
Had a broken coffee pot in the room. Asked for it to be replaced and it never was. Not very good service
There were guests making a lot of noise security did nothing about it.Awake all night.
The breakfast was first rate!
I loved the staff. they were so helpful and accommodating. The rooms where clean and nice. They had a pool, a really cold pool. Nice breakfast variety. Mattress was hard as hell. (Think sleeping on the floor) and we tried a few beds all the same. They over charged us and we had to get Kayak/Booking to fight them to fix it. No bathtubs, only showers.
Doorman was most helpful. Room was clean & mattress super comfortable. Donna in the lounge was very accommodating with food service very late at night! Club breakfast would have enjoyed a 10:00am closing.
I enjoyed a wonderfully relaxing stay at this Hilton. The staff went out of their way to accommodate my baby. The rooms were comfortable.
Helpful,informative and kind.
Super friendly staff, amazing beds, awesome indoor pool. Nothing....Everything was great
Restaraunt closed too early
Clean and nice space. Great staff.
Beautiful clean rooms, great AC, very comfortable mattress. Cost of parking that they spring on you. They say it will be "validated" but in the end just means they'll charge you $18 at checkout.
The price, location (right next to the XL Center during comic con), staff was friendly, room was excellent! No breakfast included, wifi wouldn't stay connected.
The parking lot attendant was rude and not helpful
The service at the front dexk The fitness center
view guy smoking outside while i waited for a ride
I really want to compliment the staff. Every person I encountered went above and beyond to be friendly, pleasant and helpful. The hotel had everything I needed and the price was reasonable. Even the garage was well lit and easy to manage ($17 per 24 hours). I would return.
Didn't like you had to pay for parking when we were staying at the hotel anyways, also for that amount there should have been continental breakfast offered.
Clean and comfortable and quiet. It was a bit expensive. Starbucks in the lobby was great. Staff was wonderful. It was a bit expensive. Parking felt a bit unsafe.
There was no continental breakfast included and the options for breakfast took too long so I had to go somewhere else.
I like nothing Everything
I liked the big spaces and the comfort of the bed The room smell like smoke and the neighbors were noisy.
Nothing The hotel appeared to ok until I walked in. The guests were very rough in appearance. The parking lot was contested with tractor trailers, usually a sign of bad things happening inside. I noticed a heavy air freshener smell when I walked in. When I got to my room, it was very strong like they were trying to cover something up. I was exhausted from traveling and just wanted to go to sleep and without a cancellation policy, I decided to deal with it. The bathroom had such a strong perfume like smell that I kept the door shut. I didn't even shower!!! My clothes smelled of this for hours the next day. I do not recommend this hotel to anyone. I will be reviewing this hotel on other sites as well. Stay away!!!!
The breakfast and the cleanliness of the room. Very neat and tidyPlease write at least 15 words
the location was very convenient, it is close to the freeways and the city but not in the crowded downtown area. they provided shuttle to nearby places like rental car place and science center. They have a good wifi. renovation was ongoing during our stay and there was no advanced warning of such work going on, as a result the lobby and the hallways are dirty, dusty, noisy, and smells funky. the renovation work was not properly phased/staged to allow guests to have access to the rooms without passing through the work area. the room that was given to us was the first room from the construction work and even when I want to rest during the day I couldn't because of the noise. the room was also across the hall from the breakfast area and some people were noisy in the morning, the loudest was a fire inspector talking to a hotel staff and I could hear their entire conversation in my room. the room that was assigned also had a few issues - the phone never worked even after I complained about it several times; the lights in the bathroom was flickering, it was fixed after one complaint but they replaced one of the bulbs but not the other resulting in a weird lighting; the shower water was never stable, warms up for a few minutes then drops to cold water for a few then goes back up to warm again; they also forgot to service the room on one of the days that we stayed.
coffe maker broken
I read some great reviews about this hotel before booking. In reality it's just a basic short stay hotel doing what you would expect at a good level. Only issue was a slight odour from the a/c unit but no real complaints, but also not a hotel I'd rave about - had no need to test the resources of the staff so highly praised in other reviews. Good simple stay!
Biscuits were put out for breakfast and asked worker if gravy was coming out - reply was - No, it's Sunday and I'm too busy. A simple no would have sufficed without the comment.
Large clean room, free internet access via WLAN and 2 Computers for guests, good breakfast,friendly person at reception.
Hotel right on our route. Staff efficient and pleasant. Room clean and comfortable. Kids really liked the breakfast-- particularly the make-your-own pancake machine! A/C unit cycled on and off loudly, waking me up. Didn't bother the kids though.
The room was nice, clean and comfortable. In general the Hotel was very good.
The hotel was very friendly and I felt secure by myself during my stay. Staff was very helpful
Nice clean and comfortable room. Internet was free but extremely slow and took forever to connect.
Undergoing construction. very busy place with construction workers doing interior renovations.
The room was very clean and modern. The breakfast served and the location of the breakfast were great. I found the intermittent noise from the heater somewhat disturbing, but I guess that is true of all motels. You either put up with the noise or freeze. In this case, the noise seemed to drown out the television sound, which did not reach a very high volume anyway.
Although we had requested a pack and play for our toddler, the hotel did not have any. They neglected to let me know when I requested it so I could bring my own. Needless to say, we didn't get any rest that night since our toddler is not used to sleeping in a big bed.
One of the best that we have stayed in. The staff was extremely friendly and very helpful with any and all questions. The staff always had a smile for us when we saw them. The rooms were excellent. We really enjoyed the breakfasts that were offered on the first floor dining area. The TV had limited channels...I would have liked NESN and YES sports networks, which are offered in the area on the basic cable TV package. My wife loved the cookies that were put out the first day of our stay, but they were never out again during the next three days of our stay.
Very clean and quiet. Very friendly staff.
Nice location for visit to hartford and surrounding area. Very close to shopping and highway. Very nice room and very comfortable bed. Few negatives: hallways were freezing, no refrigerator in room
Loved the spacious and thoughtful layout of the rooms, the cleanliness, and the amenities.
Because we booked on "Bookaroom" we got charged $60.00 more. Call them directly - don't use kayak or an online
Clean, great atmosphere, and convenient amenities. Fairly quiet considering it is near the airport. Ice machine on our floor was out of order as well as one of the elevators. Shower door in our room did not seal shut all the way, resulting in water all over bathroom floor. The woman at the front desk told us to use our towel to dry it up and had new dry towels brought to us.
The staff was so attentive and eager to please but not overbearing. They treating us with such respect and help me out when I needed it. Also saw them doing the same for all the other guests. I liked everything
The staff was great and facilities were clean and comfortable Online advertisement made the hotel look like it had a great restaurant, but it was more like a fast food type environment with a small buffet type setup with very limited hours and no lunch served. This facility is geared more towards business functions and not family. My wife and I will definitely not be back here again for that very reason.
convenient location for my out of town relatives to stay for a family event A relative reported that the toilet in their room is clogged late at night. No staff came to resolve it, and instead, the staff, named Mehna, who was supposed to take care of it went home. My relatives were not even offered to be transferred to another room where the toilet is functional. They have to wait the following day for the matter to be resolved by another staff.
Very comfortable and chic room. Very clean and quiet. All over appearance of hotel is beautiful. I didn't like that there was no blanket on the bed it was just a sheet and bedspread which can be too hot sometimes. Also, cleaning staff came knocking at 9 am on a Saturday and check out wasn't til noon which was bothersome.
Clean but light on toiletries. I did really enjoy the relaxing screensaver on the TV after a long trip. Great deal for someone just looking for a place to stay, get up and go. Seems popular with flight crews. I also liked that the hot water for tea has a separate source and is untainted by coffee. That is a rarity in the hotel breakfast bars. In fact, given a choice of hotels for another night, I came back. I hate it when the tea water tastes like coffee.
Convenient shuttle to and from the airport. There were stains on the bedding. And a hotel employee was banging on my door at 6:30am and before I could even get up she used her key and started letting herself in! Luckily the latch was on and she couldn't open the door, and she finally yelled 'oops, wrong room. Sorry.' It was awful.
Great value. location
Great value. Got upgraded to a suite. Breakfast above average. I found the mattress uncommonly soft.
Clean and comfortable
A good balance breakfast. Punctual shuttle to airport. Comfortable bed.Good shower water pressure. Booked a non smoking room, and got a non smoking room on a smoking floor. Assured by desk clerk that the room would not have a smoke smell. Wrong. A non-smoking room on a floor of smoking rooms and hallway is going to smell like tabacco smoke. While the offer was for a non-smoking room, I had no choice but to accept the reservation. However, I find it a bit deceiving not to fully explain/disclosed that a non-smoking room is on smoking floor until upon arrival. Due to this experience, I will not recommend La Quita.
Hotel efficiently set up for the traveler. Older but well maintained. (have stayed at several other hotels in the area-- of comparable price but not of equal quality) Liked that there was an actual wall thermostat to control heat/cool, the remote had a guide button, their computer had shortcuts to easily print out boarding passes, it was clean behind the bed/ bedside tables!, ..... Re breakfast: wish the hotels would use paper plates/cups and have more wholesome wholegrain breakfast items.
If you need to stay close to the Hartford-Bradley airport this is the place to stay. They have a goof breakfast and free transportation to and from the airport including the rental car facilities. Great value. Nothing.
Good location, staff was friendly and helpful Room was dated. Sink had cracks, floor tiles terribly worn. Breakfast normally is decent in LaQuintas, but today waffle batter had a sour taste
DAYS INN IS A VERY NICE HOTELS AND I WILL GO BACK. NICE HOTELS.
Just the location The appearance, the entrance to the hotel didn't lock. The hotel is renovating so 65% of the room were left open and dark. I will not be going back to this hotel.
The staff was courteous, the rooms were very clean, and the location was central to a variety of attractions. It's suited my needs and my budget extremely well. The room had a bad smell upon entering, so we were forced to use body spray to freshen it up until we could get room deodorizer from the housekeeping staff. Also, the pillows were small and hard, so I would recommend bringing your own if possible. Other than that, I had absolutely no complaints about the room, the staff, or the amenities.
Clean fresh smelling room with comfortable bed Hall way carpet needs changing
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The bed was very comfortable. We loved the popcorn and tea. We had a very good experience!
Clean hotel and good breakfast I din't like the location of my room, adjacent to the exit door and inside stairwell. Very noisy.
Room is spacious and location When we came in room smell like rotten food probably from previous guest.
the hotel was very clean and the staff was friendly and inviting
This guest did not leave comments about this hotel.
Everyone was friendly, room was quite nice, nice breakfast including eggs vs just carbs. Nice lobby to spend time in. Very convenient to main road and lots of restaurants.
clean and spacious room really friendly staff good free breakfast with lots of options
I love the size of the room the hotel also had great amenities There was nothing that I didn't like about the Hotel
more like a budget suite hotel, instead of a corporate apartment. saggy mattress
The atmosphere and decor are up to date and comfortable. Staff is wonderfully friendly. Breakfast was great!
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Room and bathroom were clean. Parking is not included in room rate. This is not clear on the hotel's listing on Kayak's site. Room and bathroom have the charm of an old dorm room. Breakfast is minimal--continental. The bargain aspects of the hotel would be ok if parking was included. With the fee for parking, the room rate is not a good value. We would have gone to another property if we knew that parking wasn't included in the room rate.
The hotel was very well located and had a great view of the capitol. It was only a few minutes from the Connecticut Convention Center, which was convenient for my work function. The parking lot outside felt extremely unsafe on several different occasions. A security guard of some sort posted outside would have helped with this. If I had been coming in after dark, I'd have been very unhappy with this situation. Luckily, I was coming in during the daytime still.