East Hartford Car Rentals

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East Hartford car rental reviews and directory

Enterprise
enterprise
Car rental reviews:
Excellent (9.7, null reviews)
Car rental locations in East Hartford:
4 locations
Enterprise
Locations in East Hartford
4 Weston Street
+1 860 524 1411
47 Airport Road
+1 860 296 2511
477 Connecticut Blvd Ste 100a
+1 860 289 8881
598 Asylum Avenue
8605495109
  • 9.8
  • 9.2
  • 9.8
  • 9.7
  • 10.0
Recent reviews
10.0 Excellent
Feb 28 2017
Pros: The overall location has a surprisingly upbeat vibe. The Enterprise team works together to provide over the top customer service, and the employees positive attitudes more than makeup up for a smaller location. If you value old fashioned customer service, check them out.
8.8 Excellent
Mar 30 2017
Good value
Pros: Employees were very friendly (almost awkwardly/falsely so) and the transaction was smooth and quick.
Cons: The car was obviously cleaned in a rush. Many parts of the car were not clean including the steering wheel. I guess you can't expect much out of a rental car..
10.0 Excellent
May 17 2017
Pleased with Enterprise van rental
Pros: friendly and helpful staff, very capable and answered my questions. Very positive experience for us. We got a fairly new van, very clean and enjoyed driving it (although the stereo system was a bit tricky to figure out - not Enterprise's fault but perhaps could have given a tutorial).
Cons: They had a bathroom but it had a sign "Employees Only" which is not a customer-friendly warning (they let us use it but they should expect customers coming from long trips to need facilities). Also, someone - Enterprise, KAYAK - should have given us the heads up about needing insurance documentation; our rental process took longer than it had to as we had to call the insurer and go through an authentification process to complete the rental.
10.0 Excellent
Aug 2 2017
Pros: everything
10.0 Excellent
Aug 14 2017
Fantastic friendly service at BDL Airport Enterprise
Pros: Excellent, helpful, friendly customer service! I was very impressed. Top notch young crew at the BDL location.
10.0 Excellent
Sep 19 2017
Pros: Great price, fuel efficient car
Cons: Squeaks and weird sounds in the rear/trunk area but it drove fine.
10.0 Excellent
Oct 19 2016
Pros: The customer service and the ease of renting the vehicle
10.0 Excellent
Oct 29 2016
Pros: Good services overall
10.0 Excellent
Dec 30 2016
Very Helpful
Pros: Will went out of his way to help us. Appreciated that they helped solve a mistake we had made.
10.0 Excellent
Mar 23 2017
Van rental
Pros: Barrington Johnson was very helpful. My circumstances changed a few times and he was very accommodating and professional.
Budget
budget
Car rental reviews:
Good (6.1, 13 reviews)
Car rental locations in East Hartford:
1 location
Budget
Locations in East Hartford
274 Leibert Road
+1 860 247 0482
  • 6.0
  • 6.4
  • 6.5
  • 5.6
  • 6.2
Recent reviews
6.4 Good
Jul 26 2017
Budget operation
Pros: nice enough staff albeit aloof. quick and efficient service
Cons: rough crowd renting cars. one couple was fighting in the store. the guy working the counter let them be themselves (probably for his own self preservation). hard location to get to
7.2 Good
Oct 20 2015
Pros: Nice car. Good location.
Cons: No receipt emailed. Receipt hard to process online. Charged me $20 to fill a 7/8 tank when they had agreed they gave it to me at 7/8.
8.8 Excellent
Feb 18 2016
Pros: The clerk at the rental office accommodated my needs by allowing me to return the car at the airport rather than the Hartford office. The airport location was more convenient to me because my own car was parked nearby the airport. He was very friendly and helpful. The staff at the airport rental office were also helpful and accommodating and even informed me that I could ask for a shuttle pickup to return to my own car. The Hartford offices were cleaner than the one in Queens.
10.0 Excellent
Aug 16 2016
Great Rental
Pros: Everything
Cons: None
2.0 Mediocre
Feb 6 2017
No credit no car
Pros: Agent at the desk told me which car rental places took debit cards
Cons: So getting a deal is one thing. Getting to the rental car place at 11:45 and being told no credit card = no car sucked. At least the woman told me Alamo and national rent with debit cards. Something needs to be said before a reservation is made that a cc is needed
10.0 Excellent
May 21 2017
Customer Service
Pros: Cannot be any better. I was in a very bad situation and they provided me much much more than I could have asked for.
2.0 Mediocre
May 22 2017
Poor svc
Pros: Nothing. Check-in took 50 minutes with only two customers ahead of me.
Cons: Everything
10.0 Excellent
May 29 2017
Pros: Very comfortable, smooth ride and not that bad on gas
Cons: I tried to keep the car for another 2 days and it would of been about half of what i paid for 10 days
3.6 Mediocre
Jun 14 2017
Pros: The car itself was fine, and the attendants at the rental facility were very nice. Talking to representatives on Budget's national call center line to try to make modifications to the rental was a nightmare though.
Cons: The rental facility was in the middle of nowhere. The facility had a toilet and sink but no toilet paper or hand paper towels. Talk about budget.
2.0 Mediocre
Aug 6 2017
Horrible customer service
Pros: The advertised price
Cons: I was renting through my company and needed the underage fee to be waived. I called customer service before I arrived at the Budget office to apply my company code, they couldn't assist me and referred me to the nearest office. The rep at the office said an underage charge wouldn't be added, went ahead and swiped my card then realized I was being charged double the price. So I decided not to proceed with the rental, but was still charged an absurd qmount of money.
Hertz
hertz
Car rental reviews:
Good (6.5, 11 reviews)
Car rental locations in East Hartford:
3 locations
Hertz
Locations in East Hartford
108a Constitution Plaza
+1 860 247 0044
170 Weston Street
61 Fishfry Street
8602470044
  • 6.7
  • 6.2
  • 6.7
  • 6.4
  • 6.7
Recent reviews
6.4 Good
Jul 28 2017
Pros: The car itself was fine.
Cons: Despite having prepaid, when I arrived past the time I originally had intended, there was no car available for me. I was delayed by at least 45 minutes. When I returned the car, they wanted to charge me for an extra day using the original booked time rather than the actual pickup time!
2.8 Mediocre
Aug 9 2017
I don't know what I did to deserve that car
Pros: The Hertz staff was very helpful and expeditious
Cons: The car was horrible. Sounded like it was going to not make it up hills, very loud noises on the highway. It had a piece dislodged on the front left bumper. It had stains all over the back seat. The car smelled horribly. I am not sure what I did wrong in ordering that car. I have rented from Hertz and I am a Gold Rewards member but I am rethinking my rental car company.
9.2 Excellent
Jan 4 2017
Pros: The price/value was excellent. The vehicle and economy were a joy.
Cons: Needed windshield wipers and could have used newer tires for all the rain we drove through.
7.6 Good
Feb 18 2017
NY getaway.
Pros: Overall price.
Cons: Car was low to ground kept hitting my head getting in.
2.0 Mediocre
Feb 22 2017
Misleading then charged
Pros: Nothing
Cons: I did a search on kayak for Bradley international airport and a car came up. I clicked the car to rent it and put in my credit card information. Once the credit card went through the site confirmed the pick up with in Hartford not Bradley. I called Hertz to cancel, and they said that because I had reserved through kayak, they would not refund me my entire amount and I was still charged $50.
9.6 Excellent
Apr 11 2017
Excellent customer service
Pros: The customer service was excellent!
Cons: Wish the location was at the airport.
10.0 Excellent
May 16 2017
Pros: Wonderful people at the counter helped me check in;. Thanks!
7.2 Good
Jun 25 2017
Cons: Pick-up was ok; had to wait 30 min for car despite that I had already made my reservation well in advance and paid.
4.0 Okay
Aug 10 2017
Was on hold an entire hour
Cons: Never picked up the car, couldn't cancel, but needed to as flight was canceled
Avis
avis
Car rental reviews:
Excellent (9.6, 9 reviews)
Car rental locations in East Hartford:
1 location
Avis
Locations in East Hartford
274 Leibert Road
+1 860 241 0049
  • 10.0
  • 10.0
  • 9.0
  • 9.0
  • 10.0
Recent reviews
9.6 Excellent
Nov 13 2016
Cons: Better signage needed to get to drop-off location.
9.6 Excellent
Oct 16 2017
A tale of two locations
Pros: So I mistakenly thought I booked the car for the Avis location close to the airport. Took the Avis shuttle from airport to their facility, and when the agreement screen popped up, the price showed as being close to $600!! I showed the clerk my reservation, with the price I agreed to as being $136, and the clerk said “Oh, I see the problem. Your booking is with the downtown Avis location, not the airport location.” So I used a rideshare app to go the 20 minutes to the proper facility, and got the price I was promised. But - are you freaking KIDDING ME? It costs 4 times as much for the same car, with the same company, if you rent it from the airport location instead? price gouging, anyone??? On the plus side, once I was at the proper location, the transaction was very smooth and the clerk very helpful
35 travelers who rented a car in East Hartford gave the car agency they used an average rating of 7.8

Car Rental Locations in East Hartford

East Hartford