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Location was center of historic district Bar was understaffed. The bathrooms were given a quick makeover and it showed. Tile work was bad.
All the staff was incredibly friendly and helpful. It's a pet friendly hotel so we brought our dog, no issues. The hotel has a very nice atmosphere with multiple fireplaces and seating areas. Outdoor fireplace was nice to sit in the brisk December air and sip a cocktail. The restaurant was delicious.
In town quaint shops right out the door. Like having Georgetown on the Eastern Shore. Food is over the top. Oyster and crab cuisine. Entire staff are world class! NO COFFEE MAKER IN ROOM??!! Don't make me go to the restaurant and pay 3$ a cup when I'm in my pajamas! Bathroom is small one person at a time. No guide for tv and tv had volume problems which I reported but it wasn't fixed. Suspect it was the set itself.
Really liked this hotel, amd especially the location in the heart of downtown Easton. So convenient to walk to restaurants & shops! Staff was wonderful, sunday brunch was great. Clean rooms & comfy beds. Will definitely stay here again.
Great customer service Low rate Kind and accommodating staff Clean comfortable room Free bottles of water No issues during my stay
Room was nice. Clean. Spacious. Comfortable. Standard continental breakfast. I was a wedding guest, and my car was at the reception. When the taxi cab I called failed, the manager literally got in his truck and took me to the reception, 15-20 min away. Stunning generosity, good people
Friendly and helpful staff Free and good breakfast Fruits, yogurt, juice, etc., available all day Well maintained
View was wonderful. Parking too tight. Old room. Old bathroom. Second night, several fire alarms. Went out side with two other couples Others remained in the bar. Was not approached by any staff. was not told what the problem was. Was not told it was OK to go Bach to room called the desk when the alarms we t off again. Asked the front desk if we needed to evaluate again. Was told no and then hung up on. Very un professional. Not a well run ship at all. Sub part for 500 a day. Very sub par.
Enough said My stay was to short!
Location to St. Michaels, MD Front of vanity was leaning up against the wall. There was a strange odor in the room, like stale smoke. The bathroom needs to be caulked - where the tub met the wall was a huge crack all the wall around.
I was given a refund-staff was nice about my concernes tub was disgusting, faucet had a continuous stream of hot water coming out of it, mold on carpet by fridge which was also covered with some kind of sludge, sink with hair, flies in room, stank like smoke(non smoking room)/dog/mold combination
The blankets had holes and the breadspread had dirty stains. The room smelled horrible.
The motel was very, very clean and the staff was very helpful in solving any question or problem The motel is not new, but was very good value considering the price and how clean it was.
location and price ok Outside of building was filthy, flies in dumpster got into vehicle coming and going. Room was a little better, but not much. Evidence of previous guests, hair in shower, bobby pin on floor, some sort of construction material (spackle?) imbedded in rug. Complimentary "breakfast" was joke (thawed frozen waffles and cereal), coffee was terrible. On certain channels (ESPN & TWC notably) TV screen would malfunction.
I came for Ironman MD and the location was very convenient. The woman at the front desk was very friendly and welcoming. We were overrun by fruit flies! Had to smash a roach crawling on the wall. The toilet had not been cleaned. We were right jext to the stairs and heard people going up and down all the time.
Cute room decor. Clean, quiet and well managed. Bill included breakfast and it was hearty-included hot food. Just a 1.6 miles from downtown St. Michaels.Would go back.
Good room rate and close proximity to the main strip of St. Michael's shops and restaurants. The room didn't have great ventilation (the air felt damp) and the décor was dated.
Set back from the main highway, but right next to an excellent seafood resturant. Nothing, it was very nice - NOTE it is no longer a Best Western, but the standards are the same!
Reservation was for two double beds. (Couple plus adult daughter). Entered room and there was a queen. Ended up with a cot for daughter - not ideal, but were told no other rooms available. Parking lot had less than a dozen cars. Furniture was covered with grout dust from recent bathroom remodel. Attendant offered to clean it, but as it was very late, and we were tired, we opted to ignore it. Adequate for an overnight stay, - would not recommend for longer time.
location to hospital outside lightening at night was not very good, also i was charged after my inlaws had paid for my room, it took a week to get it straightened out to credit back to my credit card.
The location was convenient. The bed was very comfortable. The free breakfast was good. The front desk people were Friendly and made you feel welcome. I only stayed overnight so there was nothing I did not like.
You can walk to downtown Easton easily from here. Staff was very friendly. It's run down, but the beds were comfortable. Smelled moldy.
Polite front desk representative. Unpleasant smell in room. Loud young, people hanging out in in car in parking lot at night. Noise from adjoining rooms.
Very basic, but adequate. Housekeeper was very nice. Had fridge and tiny microwave in room. Free basic breakfast. Nothing fancy. Have been spoiled by hotels with a communal meeting area. This had nothing.
LOVE3 SECURITE LOCKS ON THE DOORS a/C WAS LITTLE BIT NOISEY
It was clean. On the water. But if you don't golf, I wouldn't recommend it. The restaurant was completely reserved for a birthday party. The other option was the country club with medicre food. Over priced for one night stay. Terrible food in the country clubhouse: freezer style burgers and poor wine.
The location of the resort is right on the water and beautiful. The staff were very friendly and accommodating. There was nothing that was too difficult or out of the ordinary. Clay, who runs the restaurant and bar, is wonderful. While the rooms are a bit dated, it is clear that improvements are being made. Regardless, it is a perfect place to stay if you are visiting St. Michaels and the Chesapeake Bay Maritime Museum.
i liked location close to restaurants and beautiful waterviews but way too expensive to not even include a breakfast of some kind.. Sue Rooms were nice and balcony was a plus.
Room was spacious Nice beds Buffet breakfast nice touch Nice nearby restaurants
From the well-appointed rooms, scenic location, and delicious breakfast bar, to the wonderfully nice and super helpful staff, this has been one of my favorite hotel stays in many years. Each staff memeber I interacted with was cheerful, and always greeted me with a smile. I'm looking forward to returning to this location! The oddest and only complaint I have about this entire stay is about the weight of the doors on the rooms. I know it sounds weird, but their room doors are much heavier than I expected. But, as I said, it's the ONLY complaint I have.
Staff was incredibly nice and helpful. Great value, clean room, comfy bed. WiFi was easy to access, had a strong signal, and very fast. Facility is clean but getting older and worn. Some items need updating or replacement. Directly under the flight-line of a small plane airport.
Met all my expectations!
location cean Beds are terrible worst bed i have ever slept ( or not sleep is more like it ) in.