Edwardsville Hotels

It was clean I booked a certain room & had proof of my reservation. Holiday Inn wouldn't honor it & gave me the base room. No resolution was provided.

Very clean, staff was friendly, and it was located close to St Louis Unfortunately the hotel double charged me and my bank put a block on my card.

Right off highway Cheap, uncomfortable bed, people in and out all times of night. Dirty people staying in the pool, cursing and screaming at each other all day.

checking in

The was room beautiful. Better than i expected. You do have to walk a little to the ice machine. The front desk clerk wasn't pleasant, her attitude was frustrated & tired of customers coming in. She needed help & it showed.

I liked the location. The staff was friendly and courteous. Nothing

Nothing They would not let my 19 year old check in and no where on the site did it restrict that.

Besd was comfortable, location was good Room smelled awful! Chose this hotel for pet friendliness but upon sign in was told that under NO circumstance would the dog be able to be left alone...what is the purpose of "pet friendly" if I cannot leave him kenneled to go out for dinner?

The hotel was not an important part of our weekend stay in St Louis to attend a wedding. We got what we paid for - nothing much to write about. Others attending the wedding stayed at The Hampton or La Quinta and had much better experiences. We were being economical and there's a sacrifice in pleasure.

We requested a non-smoking room. We checked in and were given a key to room 109; the door had a sign on it saying it was a non-smoking room. I didn't even make it in the doorway; smelled like FRESH cigarette smoke and like ashes were ground into the carpet. We then requested another room and were given a key to room 101. This one smelled like someone's wet dog had been in there. Requested a third room, got 207 and this one was decent.\nStaff was accommodating; we were as pleasant as we could be under the circumstances, but this was disgusting.

Everyone who worked there was very nice, and they seemed to know many of the guests who must be repeat visitors. However, the property in general was just not clean. From the ripped carpet in the elevator, to the mildew in the tub, to the ants and other bugs in the room it was not a comfortable vacation for me. The free breakfast was on par with other hotels, but the covered tray for the pastries had the same smudgy fingerprints for several days, and on at least two occasions the floor was not vacuumed after meals, leaving crumbs for the next day. The hotel was in a great location, but if we return, we will stay at another hotel at that same exit (there are plenty to choose from).

The desk clerk let me go into the pool early which I appreciated. The breakfast was average but good choices. It was nice and quiet which I appreciated as well. There is a strong chlorine smell when you walk in but the pool is just off the lobby so that's understandable.