Services and conveniences
Dining
Basics
Outdoor
General
Accessibility and suitability
Things to do
Health and safety
Parking and transportation
Pool and spa
Media and entertainment
Laundry
Bathroom
Bedroom
Workspace
Fitness
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel is clean and well-kept, with clean rooms and a well-maintained pool area.
What are the best features of the hotel's rooms?
Guests have praised the comfortable beds, clean rooms, and the availability of amenities such as a microwave, coffee machine, and free toiletries.
Is parking easily available at the hotel?
Guests have noted that the hotel offers free parking, but some have mentioned challenges in finding parking, especially at night.
What can guests expect from the hotel's breakfast?
Guests have described the breakfast as delicious with a lot of variety, and some have even rated it as 5-star quality.
When is the best time to visit the hotel?
The high season is in August, and the low season is in October, so guests may want to consider these factors when planning their visit.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
October is mentioned as the low season, which could be a great time to visit for those looking to avoid crowds and get better deals.
Take Advantage of Nearby Attractions
The hotel is conveniently located near various attractions such as Western Playland Amusement Park, Ascarate Park, and the El Paso Zoo, providing guests with plenty of entertainment options.
Check Room Type
Some guests accidentally booked a double bed room instead of a king size bed. It's advisable to double-check the room type during booking to ensure it meets your preferences.
Be Mindful of Noise Levels
Some guests reported loud music at the lounge and noisy air conditioning. Light sleepers may want to consider this feedback when choosing their room or during their stay.
Inquire About Bar and Pool Hours
Guests mentioned confusion about the opening hours of the bar and the pool, so it's advisable to inquire about these facilities' operating hours upon arrival to avoid disappointment.
Consider Room Renovation
While some guests found the rooms comfortable and clean, others mentioned that the property and rooms need renovation. It's worth considering this feedback when booking.
Be Aware of Deposit Policy
Some guests were surprised by a $150 deposit requirement, so it's recommended to clarify the deposit policy before arrival to avoid any unexpected charges.
Check for Room Maintenance
Several guests reported issues with room amenities such as heaters, bathroom fixtures, and cleanliness. It's advisable to check the room thoroughly upon arrival and report any issues to the staff promptly.
Utilize the Hotel's Amenities
Guests appreciated the heated pool, outdoor pool, and hot tub, as well as the availability of a fitness center. Taking advantage of these amenities can enhance the overall guest experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
November | May | $97 | $106 |
Cheapest month to stay with an average 35% drop in price. | Most expensive month to stay with an average 294% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.0 | 5.7 mi | El Paso | 2.1 mi |