The staff was friendly but I feel the room could have been better cleaned Water pressure was poor and there was no bottled water in vending machine in stock There was gap in room door.
2 stars
Red Roof PLUS+ El Paso East
Photos of Red Roof PLUS+ El Paso East
Overview
Red Roof Inn El Paso East offers a comfortable setting while in El Paso. Guests can also make use of free wireless internet.
The hotel has 122 rooms and has been recently refurbished. Reception operates 24/7 and the friendly staff can suggest sights to visit and provide other tourist information.
Every comfortable room at Red Roof Inn El Paso East features a refrigerator, plus all the essentials required for an enjoyable stay. They are also equipped with a microwave and a hair dryer.
El Paso International Airport is a 15-minute drive from the hotel. Guests can also visit Fort Bliss.
Latest deals for Red Roof PLUS+ El Paso East
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Red Roof PLUS+ El Paso East
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Raised toilet
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Key card access
- Bottle of water
- 24hr front desk
Bedroom
- Extra-long beds (> 2 meters)
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
General
- Window
- Hardwood or parquet floors
- Interconnected room(s) available
- Telephone
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Reviews of Red Roof PLUS+ El Paso East
7.9
Good
1984 verified ratings
Wonderful
774
Very good
341
Good
240
Okay
112
Fair
170
Mediocre
84
Poor
263
Summary of reviews
Guests say
Guests generally appreciated the friendly service and convenient location of the hotel. However, cleanliness was a significant concern, with multiple reviews mentioning dirty rooms, unemptied trash, and unpleasant odors. While some guests found the rooms comfortable and well-equipped, the overall lack of cleanliness overshadowed the positives.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
364 reviews
7.2 out of 10
1 review
8.3 out of 10
6 reviews
4.7 out of 10
8 reviews
All reviews
Hard to tell what makes this property a Red Roof "Plus" versus a regular Red Roof Inn. My impression had been that the "Plus" sub-branded properties had been recently refreshed and offered something new/different/valuable from the other budget-focused properties, but this one really had little more to offer than rooms with doors, 4 walls, and a ceiling.
Pros (+) The beds were clean and comfortable.
Cons (-) There were multiple people walking around, hanging outside the rooms all night, cars pulling up, ppl partying drinking smoking outside.
Cons (-) When I checked in I found a Cigarette butt left in my room. Trash wasn’t emptied and there were socks in my bed
Pros (+) Location
Cons (-) Hygiene in Common Areas
Pros (+) House Keeping service & assistance good.
Pros (+) Nothing
Cons (-) I fell off bed because it was broken
Pros (+) The Red Roof inn staff always makes you feel like you are at home. The cleaning staff is polite and speak like they are interested in what you have to say. The ladies make sure you have what you need and go out of their way to make sure you do. The service is great! The upgrades made give the rooms an added touch. We have stayed at the Red Roof inn many times because it is closer to family and ent...
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Cons (-) Room was really dirty
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's rooms?
The rooms feature comfortable beds, spacious layout, and essential amenities such as a refrigerator and microwave.
Is the hotel's location convenient for exploring nearby attractions?
Yes, the hotel is conveniently located near various attractions, including Ysleta Mission, Western Playland Amusement Park, and Fort Bliss Museum.
How is the cleanliness of the hotel maintained?
The hotel is committed to cleanliness, with daily housekeeping, enhanced cleaning protocols, and disinfection of high-touch surfaces.
What can guests expect from the hotel's customer service?
Guests can expect friendly and helpful staff available 24/7, ensuring a welcoming and accommodating experience during their stay.
When is the best time to visit the hotel?
The hotel is ideal for visits in January during the low season or May during the high season, offering a comfortable and value-for-money experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
January is noted as the low season, which could be a great time to visit for those looking to avoid crowds and potentially find better deals.
Nearby Attractions
The hotel is conveniently located near various attractions, including Ysleta Mission, Western Playland Amusement Park, and Fort Bliss Museum, providing guests with plenty of options for entertainment and exploration.
Accessibility Features
The hotel offers increased accessibility, including wheelchair-accessible units and rooms with adapted baths, making it a suitable choice for guests with mobility needs.
Pet-Friendly Accommodation
The hotel allows pets, making it a convenient option for those traveling with their furry companions. However, it's advisable to inquire about any applicable charges for bringing pets.
Check for Room Cleanliness
While many guests praised the cleanliness of the rooms, some mentioned encountering cleanliness issues, such as dirty floors and unclean bathrooms. It's advisable to check the room upon arrival and report any issues to the staff promptly.
Consider Noise Levels
Some guests noted noise-related concerns, including noise from the freeway and a nearby strip club. Light sleepers may want to take this into account when choosing a room.
Addressing Service Issues
A few guests reported encountering rude or unaccommodating staff members. It's recommended to address any service issues with the management to ensure a pleasant stay.
Parking Convenience
Guests appreciated the ample parking space and well-lit parking lot, providing a sense of security and convenience, especially for those traveling by car.
Value for Money
Several guests highlighted the hotel's affordability, making it a suitable choice for budget-conscious travelers.
Location
11400 Chito Samaniego Drive, El Paso, TX 79936
What's nearby
- El Paso Community College3.4 mi
- El Paso Ysleta Port of Entry4.3 mi
- El Paso Zoo8.1 mi
- Chamizal National Memorial8.6 mi
- Fort Bliss Museum9.2 mi
- Anson Mills Building10.5 mi
- Plaza Theatre10.5 mi
- El Paso Museum of Art10.5 mi
- Abraham Chavez Theater10.5 mi
- Williams Convention Center10.6 mi
- Railroad and Transportation Museum10.6 mi
- El Paso Holocaust Museum & Study Center10.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Red Roof PLUS+ El Paso East
Low season | July |
|---|---|
High season | June |
Average price (weeknight) | $64 |
Average price (weekend night) | $86 |
When to book a room at Red Roof PLUS+ El Paso East
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Red Roof PLUS+ El Paso East
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Value for money | 8.4 |
|---|---|
Distance to city center | 10.3 mi |
Nearest Airport | El Paso |
Distance to airport | 6.4 mi |
Everything you need to know for your stay in El Paso
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