specialy nothing, but everything was OK no
First place in Europe that allowed my whole family to stay in the same room. The bathroom was extremely small. Although a non-smoking room could smell smoke. Standing water in shower. The card key was the Key for the electricity for the room. Light for the bathroom was a motion sensor. When someone used the bathroom at night the light stayed on for a few minutes waking everyone and would turn off while in the shower or using the restroom.
+ clean room + nice bathroom + good price - Wifi was not free in our room, only in the lobby (why? it makes the lobby crowded and there was no mention of this on the website) - parking only till 9AM - breakfast not included (15 EUR each, we opted to eat somewhere else)
It was well located for me and also a quite location. Room is quite small and under the roof. Getting warm in Summer.
The views from our windows were outstanding. The breakfast was also excellent and we appreciated not having smokers in the vicinity of the breakfast room. The bed in our room was barely bigger than a single bed whilst our travelling companions had much bigger beds and more modern bathrooms.
Price and easy to find. We asked the dark haird gal at the reception desk for directions to a restaurant that was close by, as my mother in law walks with a cane. We did not find the hotel and returned to the hotel. The receptionist asked us if we found it and when we said no, she and her friend both laughed. I do not have a problem with the fact that we didn;t find the restaurant... it happens. I was very offended by their callous attitude and the disrespect that I felt was shown to my mother in law by their actions. Due to this, I will not return and will not reccomend.
Room was tiny but very modern and clean. Beautiful skylight-like window that opened to a view of the mountains, and let in outside air nicely. Room was extremely small even just for two people with one backpack each. Made it a little hard to move around.
Great, clean bathroom. Small but adequate room. two twin beds pushed together was a bit uncomfortable for two people.
The balcony with view over the mountains. The nice design of the room. The bathroom with the sliding door, which is an opaque glass so you clearly see what´s going on inside. Plus, there is no lock, and when it is "closed" a narrow gap remains that let you see through.
I think that the 4-star rating does not apply. Also, the fact that check-out time is 11AM!
The facilities are great and is placed in a very quiet zone. I has a very good breakfast. It's quite far from the centre but you can walk for >15min or take a bus.
nice room, for a nice price. excellent location.
The bedrooms are very cozy and warm when it is a little chilly in the air. The cost is very cheap even though I used 3 bedrooms apt. 3 bedrooms apt is a semi basement room. I think the owner should add some more hotel information about it on the reservation details for guests.
The only positive aspect is the location of the hotel. Dyrty room, old furniture, it is not the kind of hotel we have expected to finde in this area.
Staff was very friendly and helpful. Value for money Carpet in passage to room had slight smokers stink.
Spotlessly clean, friendly helpful staff. Lovely indoor swimming pool, close to Innsbruck. Linked to 14 day time share points system hence 17 day stay. Did not have to move to another room. Magnificent views. None in our opinion.
The personal attention by the staff. The apfelstrudel. Lack of a lift to the upper floors. Steap stairs. Parking space is minimalistic.
Very accommodating and pleasant atmosphere
Great room with a nice check in, within walking distance of everything you need.
It was good value for the money The bathroom was extremely small - it was difficult to use the sink with the door shut.
The hotel is located in a very peaceful, quiet and beautiful area. The relation price/benefit is good. Parking is available, as well as there is a supermarket very close which opens also on Sunday. Very close to Innsbruck. I recommend!! The room was smelling cigarette and they should pay more attention when cleaning the bathroom. But it was not that bad.
Loved that they had on site parking. Loved the spacious and clean rooms. Steak house in the hotel was wonderful. Close to all major attractions. Very friendly staff. Cost of parking. Cost of breakfast.
after a very difficult check in experience a different member of staff from the orignal receptionist upgraded us as a gesture of goodwill. the orignal receptionist was unhelpful and did not provide any useful information such the availability of the ski bus, breakfast times or other useful services
The room was large with plenty of space. There were very good views of the mountains. The armchair in the room needed replacing. The was no separate shower in the bathroom. The television was not state of the art. At 26 € the breakfast was far too expensive. For the price that I paid I expected better facilities
Great hotel and great Location!!!! At a reasonable price Breakfast is nor so cheap!
I think for the price things like internet and parking should have been free. They were not and cost 17 and 10 Euros respectively. I think that is a little low-budget for a nice hotel like a Hilton. They should not "nickle and dime" their customers who are already spending top dollar to stay there.
Localization, cleaness and confortable
kindly staff N/A
Toured the city
Nice view and location Not availabla at all King size bed in standard room, old fashion decoration, expensive breakfast, require to be refurnished, some element are not working
Spacy room, great view, great breakfast I think that hotels of this class should provide Internet free of charge
the location was great and the stuff was help full, over all i loved every thing in the hotel.^^
nice location - in the country side, but close to the city, nice view down to the city of Innsbruck, helpfull staff
The space of the room was good. Nothing fancy but comfortable. The breakfast was not great. It had fruit from a can and there were many flies in the breakfast area. It was just okay as a breakfast is concerned. The area smelled of cattle the minute you walked out of the place in the morning - very potent.
hotel staff bathroom, swimming pool
Great view from the window, nice restaurant, free internet in the lobby (although I did not get it work due to my too-secure-laptop). Good hotel when travelling by car and if you need cosy atmosphere. Breakfast was a big disappointment, because everything else in the hotel was so nice. They did not serve even eggs. A little high price of the room, but we got the last one and the view to the mountains was no nice that the high charge was explainable. The farmer started to work at 7 AM on Sunday, we could not sleep because of the noise. There is a smell of cows, but we knew it beforehand.
The hotel is very well located in a very quiet and beautifull region. From the hotel it is possible to see the city of Innsbruck in the valey bellow.
The view of Innsbruck, spectacular...Very nice place for couples. You will need a car to move around or go to Innsbruck
Warm welcome hugh room wonderful views of the mountains, food very good staff friendly.
Fantastic location (wonderful view of Innsbruck from room's balcony, easy to rich the center of the town - 5 minutes by car). Restaurant with good traditional food. The room we had was big and very nice. We enjoyed the country side smell.
great view of innsbruck, nice rooms, friendly staff. hard beds, not the best value. It is a decent place but rooms need to be 10 euro less and the menu prices dropped by 15%. Then this would be an outstanding value.
very nice location over looking Innsbruck but at the same time very quiet just as I expected it
The location for us was excellent, but the overall value for money was superb. Michael and his family made us feel welcome and their service was also the same. Check out the bob sleigh run opposite. No
spacious room, nice wiew from room, free wii fii no
Hotel is in a beautiful location, rooms very clean, was able to provide dinner for us at very late notice. The hotel could use some cleaning up - around the outside to look more appealing when driving up to it.. needs a paint job and the yard and exterior areas need to be clean and trimmed up a bit..
Large, confortable bedroom, breakfast ok, good location to visit Innsbruck, but only if you have a car.
The location, friendly staff, and the quality of food in restuarant. The pillows were too large.
Judy and Micheal made you feel at home with their warm and friendly approach to guests. The food was beautifully prepared and presented. The room was large and comfortable, with feather down doona and pillows. The bathroom had under floor heating, with a good shower. Loved the balcony and location - bus at the front door. I felt like staying longer and will return for future holidays.
Friendly staff, nice location
The location is excellent, lovely views over the surrounding mountains. No microwave in the kitchen
good value, clean, spacious, great breakfast. good views, quiet, bus stop in front of hotel. 5 km from downtown Innsbruck by car.
Hotel is exelent located, quiet, comfort et clean. Food was very good.
Friendliness of the staff, cosy atmosphere, elegant terrasse facing the marketplace, wonderfull plateau for promenades including a small lake to swim in in summer,mountains beside and the city of Innsbruck on 10 min by car.
This is one of the nicest hotels I have ever been to ... the staff was very very helpful, the place beautiful. Wonderfully situated, so close to the mountains and so close to Innsbruck (a tram and also a bus are right next to the Hotel). I can happily recommend this hotel. The only negative part was the extra bed, which was very small and uncomfortable! It was actually made up of two separate sections.
The location and the accommodation.The staff were very friendly and when there was a problem with the internet connections let me use the pc in the office.Lovely place to visit and very near Innsbruck.In Igls many places to eat and local Spar.Places open on a Sunday.which was a great change as coming from Switzerland everything closes on Sunday.Lovely pool and a good size - 20 m.. The a la carte although was tasty was very limited .Better to go half board if wanting to eat in the hotel.The Had a pedicure which was good value but facial wasn't up to much.Simple cleanse and exfoliation and at 80 euros not really worth it.This wouldn't put me off going again though.Great hotel give it a go.i
Spa area it is very nice and confortable Kids allowed in the spa area, noises in the room caused probably of pipe vibrations
The room was comfortable, with balcony and a beautiful view. The svimming pool is great and the restaurant is good. Parking: it is very difficult to find a place to park in Igls.
I liked the central location of the hotel and the availability of leisure facilities and the spa. The rooms were very comfortable and I particularly liked the spaciousness of the rooms I found the menu in the restaurant to be somewhat limited. All the main meals were all cooked in a heavy sauce and very limited with accompanying vegetables.
The room size + design; the spa center facilities. A bit too old elevators.
We were very satisfied with the quiet and pleasant environment. The room was well equipped, we lacked nothing.
General warmth and spaciousness
Staff were very pleasant and helpful We had to move room as our room at the front of the hotel was extremely noisy. After three nights, we are able to move to a quieter room.
Very good restaurant - tasty food, good service, nice environment. Room was very clean. Staff very helpful. Although extremely clean, room is not really what i expected for a 4 stars hotel - furniture is very old, bed and cover very small, bath very small and very old looking. Very small TV with actually no English speaking channels, no fridge.
Everything was expectable. no
Good location and easy to find the hotel. The only problem we had was the door built with the bath room was too old to be closed.
Breakfast even not having a big variety of goods, has a very good quality. The beds were really confortable. The reception staff was not very client service oriented and sometimes hostile.
Good restaurant. Very kind and helpful staff (both reception, restaurant and cleaning). Staff speaks English. Free wireless internet with an allright download/upload rate: I had no problems with ordinary use of the internet including webcam video transmission. When using the wireless internet a lot for e.g. working in the hotel room, it is a little annoying that you have to sign in to the internet with a new username and password for every three hours. But the staff at the reception is very generous with the passwords, so you can get e.g. five new passwords at one visit at the reception in order not to have to go there every third hour.
Good location, pleasant room, friendly, helpful staff. Nothing
Staff was friendly and helpful. The location was convenient for touring without the car. There was am;le parking available.
Its location near the train station. Staff was just doing the issuing and receiving of room keys.
it's closeness to the centre of the city Yes, the hotel was overpriced and the rooms are badly in need of renovation. Fair price for this hotel would be €50 per room per night!
good location, nice aptosphere.
this is a real design hotel, but nevertheless very comfortable. The rooms are very large and the view opens to the mountains. The station of the "Hungertalbahn", that leads to the mountains is just in front of the hotel. The hotel staff is friendlier than usual. the hotel is on the border of the inner city, so just a 10 minutes walk.
very nice hotel no
The design, minimal and efficient and comfortable! It all made sense -- uncluttered, roomy, efficient, with wonderful attention to detail. The hotel is efficient and functional. We love the bathroom access to light and ease of use with the two way door, etc. Nothing! We like every thing and admire the folks who designed the entire hotel but especially the guest rooms.
The room is spacious, the hotel brand new and the location excellent.
Kindness of staff, nice room
The staff was wonderful. The breakfast delicious.and location we had a problem with our ac condition system
Very nice location, excelent staff, highly recommendable hotel Everything was excelent
very good location 5 min walk from city center, very frienly staff, good design in hotel, big rooms, recommended to visit the city.
one of the best in europe.
the comfortable and modern designed room After waking up in the morning i felt that the air inside the room was dry probably because of the air condition system. I'd also like to have more available pillows for the nightsleep
Beautiful view from the room window. Noisy in the morning (traffic outside).
The room is clean and tidiness, location is very good and near the city center.
Fabulous location right next to the river and walking distance to all the major attractions of Innsbruck. Great value and comfortable with lovely hosts who make sure everything is accomodated.
The staff was polite and the atmosphere really warm and friendly..Very clean as well The view of the room..
Location, Comfort & Value for money!!!
Good location only couple of minutes walk from centre of town; Hotel Owner was very helpful; room was very large, clean and comfortable with good bathroom. No lift.
I liked the man and wife who ran the hotel. They were happy and helpful. I would have preferred if a continental breakfast had been included in the price we paid for our room. They had a nice attached small restaurant which would have been very nice to have had to eat breakfast in, but that was not included unless we paid extra.
Great view. Very convienent. Good value. Room 9 was a little narrow making walking around a bit cramped.
Very clean, very good value for money, excellent location no
view from the room
the price. Plus the use of free internet service It is very ugly building but good location next to station
The location is great, the hotel is clean, simple but modern, staff friendly and helpful.
close to the historic centre a very good breakfast room and bathroom were clean staff not friendly and not helpful
The location is excellent. Good services.
The room, especially the bed was clean. Small reception area. Expensive breakfast buffet.
Well located, good access from the station and the transport system, good breakfast etc. Would have been nice to have a kettle in the room. The failure of the lift on our last night was disruptive. Although they had a second lift, it was not available for use unless arranged separately - most strange.
this hotel was in the best location for train travellers. Did not even need to leave the station to access the hotel. The internet was not only not free, but expensive.
This hotel is very convenient if you are traveling by train, as we were. It is literally attached to the train station, so you could get on and off the train without lugging your luggage through city streets. It is very convenient to public transportation as well. The staff spoke English and they were very helpful. Breakfast was not included in the price of our hotel, but was available--though a little pricey for the market. If not in a pinch, you would probably do better a one of the nearby cafes.
The hotel is located at the most convienent area which is within walking distance from the train station and also the excellent scenery facing the mountains. Very refreshing. None so far.
The location and above all the friendly and helpful staff everything was super
Location, location, location....very good restaurant, excellent vine cellar...staff very friendly... furniture from 70's
very good value for costan excellent location right in the old city
It is very good location,just near super restaurant,not far more important museum.Clean. too old,it is always smell chip food,breakfast is terrible,
The location is fabulous - 50m from the Golden Dachl in the centre of Innsbruck Old town, 500m to the Hoffburg which has just reopened. Comfortable hotel, ideal for seeing Innsbruck.
The staff was very well trained and very attentive. Although Igls is a small village outside Innsbruck most staff spoke several languages. The breakfast buffet could have been set up in a different way so that small groups and/or families could access the buffet without having to negotiate through the large bus groups. Maybe reserve some of the smaller seating areas they have for the families/small groups/singles.
the staff is terible.they do not deserve to work with people.
Friendly staff and good facilities and a good location I would stay there again I guess as I was staying alone and only for one night I got a bit of a crappy room although it was clean and comfortable
access to wonderful hiking no towels at the pools
Excellent food and service--ski buss picks you up in front for no charge.
Improvement of the exterior and interior design and please a sign with the name of the hotel outside.
Excellent location, great staff.
Nice country side Hotel, and still close to Innsbruck. Super swimmingpool og facilities. The food in the restaurant could be better.
behaviour of the front office staff was extremely good(esp.Ms.Martina).Breakfast was good though it was terminated a bit early than the designated time.location was excellent.
The room is like a hostel .... very nice -
Plenty of desk space, Partial Internet access. Place was a Student hall of residence and in my opinion should not be listed in a hotel site. Facilities we more appropriate for a military barracks than a 70 Euro a night pad. One shower hall for 3 floors and 2 toilets for 18 rooms. Although the room was clean the bedding stank of cigarette smoke. Smoking was prevalent throughout the barracks.
The personal Smellt smoke all over the place
Cheap stay, nice clean room. Bus stop right outside for getting to the station and airport, but also within reasonable walking distance of the town centre. Breakfast was nothing special, but for the price it's not really a complaint.
i like we were good informed and received in the hotel.all it was very clean,and al l services were excellent.at the reception we met a very friendly person.
breakfast was really well presented nothing
could not read the tiny letters that said "shared bathroom". This is not so good when booking in a hurry, easy to miss a critical point for some
Room was cleaned enough. Hotel staff was nice and making me comfortable during my stay. Not enough bathrooms,it should be available in every floors.
Clean, cheap, quiet, good breakfast, close to town, good bus connections.
Although the showers and wc are shared they were very clean. The 24 hour desk is very helpful, we could get beer at 2 in the night. The staff is very helpful. The breakfast is also very good. Although we knew already about shared showers, but we staying at 3 rd floor had nearest shower at 1st floor. But it is just a minor thing at the price they are charging.
Everything is great, the people, the food, the house. The hotel is a very old house perfectly mainteined, even there is a room that is kept as is was lot of years ago for you to admire. The house is situated in an extremely quiet road ideal if you go by car and do not want to be in the center of the city. I would recommend to navigate by coordinates, since the GPS may send you to other direction if you put the adress. Or contact previously the owner to get precise instructions. Dont miss this hotel!
old building with more than 600 years histroy, nice !!!!! breakfast is too simple, could be better
Nice food I booked a single room and requested a possibility to change for a double room later. Although we got a double room, it was much smaller than the other double rooms in the hotel, with a slanted roof, which made impossible to go into the bathroom bending. Given the size and comfort of the room I would expect a discount on the price. It has been very cold in the room, the manager of the hotel provided a heater for the second night, which helped. The hotel is located far away from the city, with absolutely nothing around.
Staff was very kind and the hotel had a really nice view of the mountains It was farther from Innsbruck than we expected.
First class restaurant Lack of facilities in room
The receptionist was helpfull considering I could not speak German. Food was good with large portions. No coffee making facilities in the room. (Maybe this is normal in Austria). Showerhead faulty.
Value for money. Bus stop to slopes really in front of hotel!
Clean hotel, Quiet location, Friendly stuff, Great cuisine, Homemade breakfast.
beautiful location, the restaurant is excellent shower doors did not close well. towels are worn - you may want to take your own. a little overpriced for the room.
Friendly Staff. Hotel needs updating.
Loved the location, buses were very good and we were able to get around. The staff were very helpful with information on things to do.
Friendly and helpful staff; private car park Somewhat out of the city center; Building is not very attractive, in need of redecoration