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The location is nice. The hotel workers on the beach are very good. The room was dirty. The water was very hard. The doc should have lights. There should be more lights around the beach at night. The workers at the desk should treat all guests the same. The elevators need maintenance work. I should not have to join a hilton club membership to get a good view. Just let me pay extra.
Beds very comfortable Location was convenient to other attractions Great pier and beach adjacent Heating/cooling system noisy Chairs not comfortable No fridge/microwave Breakfast not included Had to request fresh towels several times
The rooms were clean and staff were nice. There wasn't a microwave or refrigerator in the room.
I loved it!
Hotel very clean, staff friendly, nice hot tub. Good drinks , warm cookies and fresh fruit, room spotless No complaints
Very nice set up on the beach. Everyone there super friendly and ready to help. Great location and with molly in the back another plus
Love the cookies upon arrival. The room was very nice. Bedding was comfortable. We enjoyed the view. Shower head was great. Bath products were nice. We ordered food twice from room service. It was enjoyable. Kids enjoyed pool. No fridge in room. Room service is very slow but they did discount it and provide us a dessert. The hot tub was broken and heated pool was pretty cooler than hoped for but we still enjoyed it some. Overall a good experience.
Loved that it is on beach, clean, great price, cookies were delicious and other food was yummy too! Customer service at bar could have been better. Drink prices at bar were a little pricey as well.
Great location, price, clean & comfortable room, excellent breakfast, easy walk across the street to the beach, friendly and courteous staff. Nowhere did I see signage or canisters for recycling. However, did a good job of posting signs encouraging people to reuse towels/sheets. Just needs some recycling cans posted in convenient locations and i would have given it a perfect score.
I enjoyed the short trip to the beach and stores. The offer complimentary breakfast in the morning, cookies, popcorn, & lemonade throughout the day. The staff was nice, as well. Our 3 yr old was very excited for the free pop corn and lemonade. It was like a trip for her to go downstairs to get some whenever she wanted. The rooms were clean.
It was very nicer Outdoor pool
The hotel is conveniently located near the beach at walking distance. The hotel has reasonable amenities such as free internet , pool, free breakfast, etc. I have been coming to this hotel each year for the past 6 years and i think it is time for me to move on to another location instead. The hotel is showing signs of usage everywhere, especially the pool was disgusting. It didn't look like they bothered to clean the pool and all amenities surrounding the pool area was either broken or dirty and moldy. Good bye Hampton Inn @ Atlantic Beach.
Room was roomy. Beds were new so a little on the firm side. Bathroom was large and roomy. Was not in the room much but was clean. Hotel had just been updated so that was nice.
The bed was a king for normal price. Shower was large, hot. Counter area was large, with wet/bar style not tiny little sink. The manager was super courteous and helpful. When you write complaining reviews, ask yourself...was I at the beach to rate my room, or, to actually have a life? I am the latter. This place was perfect and cheap. Nothing to complain about. I am not a whiner and reviewer that complains about everything.
Everything. Needs full-sized coffee maker.
Good location - short drive to Swansboro waterfront & Emerald Isle. Clean, if a little worn (bathroom particualrly). Reasonably priced considering the location and timing (mid-summer). Friendly staff Room was a little musty smelling/feeling on arrival until the AC kicked in... and we had to keep it set pretty cold to keep that smell/feeling out. Breakfast lacked variety, as others have noted.
Good location. Room smelled moldy. A/C made a buzzing sound when starting up, making it hard to sleep. Noisy guests above, thumping on the floor until very late at night. Ice machine and doors banging at night making for loud noise - hard to sleep - until past 2AM.
The staff is so friendly and accommodating. The hotel was very clean and nice. Our A/C didn't work in the first room we went to. They sent someone right up and he confirmed it was broken. They immediately switched our room and they came back with out keys and apologized. Very good service.
clean new people very friendly attractive room
The front desk lady was very friendly and the place was clean. Breakfast was great. Me and my husband drove all the way from OH and stayed here for two nights. We wanted to stay another two nights but the guy told us that the place was booked and was charging us $144 per night. So we decided to just stay at another hotel in Atlantic beach also a Hampton inn. We loved the hotel but the price was just way to over priced.
Staff was so friendly! Thanks for keeping coffee fresh and I must say the breakfast team was amazing! Everything was great- no negatives
We stayed for 2 nights in the one king bedroom condo with the pyramid trundle, it worked great for our little family. Kitchen is appointed with cooking items, well enough for us to make several meals and not eat out too much. Living area is comfy, plenty of seating, heated indoor pool was a short walk away, bathroom and bedroom are on the large side. Complex is a short drive from Pine Knoll Shores Aquarium, we drove to Morehead for most of our meals out as we stayed in February and many local restaurants were closed. Staff was friendly and helpful, especially Kelly who assisted with our reservation. We will stay again! Thank you! Wifi didn't work in our condo during our 2-night stay, guest has to call customer service to figure out the problem, which was time consuming. Tech couldn't figure out the issue, said router needed to be reset on property which we were told Maintenance would do in the morning, didn't get done. Room was a little dirty, old pretzels under and in couch and coffee rings on counter. Otherwise, really good.
I was weird because I think I was the only one in the entire hotel! First they charged me $5.00 more for the room, I didn't know this until I arrived at home. I was to have HBO but the TV did not work properly to get this feature. No one was around to get assistance at 10:00 PM in the evening!
It was very clean! With it still being an older hotel, it was freshly painted, updated and extremely clean! For the price, I was extremely satisfied!
The staff was very helpful and accommodating. The distance to the beaches and wildlife preserve was excellent. It was close enough to the base to not be too far a drive. Also, fridge in room!! Coffee pot in room might have been a nice touch.