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Staff very friendly and helpful. The lines were down due to electric storm, so we could not pay by credit card and they accepted even less money because we did not have enough cash. Service. Kitchen not very well equiped. No kettle, for example.
I liked walked,good dinner. Nothing
1. It's a flat with a small kitchen suitable for family. 2. Easy parking 3. The surroundings is calm and peaceful. 1. A bit old equipped. The double bed makes sounds when I slightly move. 2. Breakfast starts from 10:00 am.
Very nice little hotel. Very friendly waitress in Restaurant. Nice food. Room did not have W-Fi access as promised.
The restaurant downstairs is very good. The views outside are beautiful. The rooms are a great value for the cost, definitely a great spot to stop for the night on your way down to mainau or other sights not too far away. Wifi is very weak. Some poor carpet work in our room, doesn't really effect anything. The rooms are just missing some of those minor finishing touches.
This hotel was a real shock. The approach to the hotel is of an industrial nature, with rail lines near the hotel. But what a hotel, really top notch sound proofing was superb and the open plan reception area with lake and waterfall to restaurant area were fantastic. Took forever to pay for dinner.
pleasant lobby and restaurant nice hotel but facing noisy road railway and noisy army airline jets
Big room, very comfortable! Very nice lobby, waterfall! Good breakfast. The TV in the room was small for a big room. The hotel rooms are spread out you have to walk a good distance to your room, only one elevator for a big hotel. Parking garage is small if you have a big vehicle.
Presence near by to the train station& terrible noise from the churche's bells noise!!!
Our room was large with a nice enterance and bath. The room was very quite and well heated. The buffet breakfast next to the fish pond was a great way to start the day. The wellness area was great but one of the spa baths was out of service and even during a quite period there was some queueing.
Clealiness and size of rooms. Numerous parking spaces. The breakfast was good and the atmosphere while eating was great.
It was a pleaseant surprise. It is quiet and nice. convenient situated. Staff is nice and helpfull. And the price is very good for the services offered. N/A
The hotel had an odd smell throughout. Needs remodeling to consdier another stay on my next trip.
They gave us free pay tv access and had a great breakfast. Would have been good if the bar and restaurant was open as we stayed on New Years eve and not much in town was open
Good location for requirements
Staff very friendly and helpful.
All staffs were friendly, so I enjoyed the comfortable stay. The restaurant was excellent, especially beer and lam chop.
Staff very profesional. Nice and customer-friendly No
very kind staff
centrallocation, friendly staff
Good breakfast and very helpful reception desk
The staff at both the front desk and in the restaurant were extremely knowledgable (excellent English, too!) and took care to add little personal touches that were very warm and welcoming - like fresh cookies upon arrival, offering coffee to go at departure, etc. The food served in the restaurant in the evening was outstanding, and the next morning's breakfast buffet was extensive and tasty, with a very pretty, comfortable, and cheerful setting, apparently newly-decorated. Free parking was a big plus, as well. The lighting in our room was inadequate and a little stark.
Position,kindness of staff, cleanliness, excellent breakfast, restaurant on site with very good food at reasonable prices The hotel needs a massive refurbishment, furniture quite old, walls too thin, not enough light in the bathroom, no air conditoned
The hotel is beautiful, the staff is great, the food is wonderful, the rooms were superb.
Good for the price. Nothing special though. Need renovation. Breakfast was poor compare to all other hotels in Germany.
We really like the breakfast and also the staff's attitude.
behind the excelent service that we encountered during our stay there i would like especialy to emphezise the amazing &excelelent service we recieved from Christina the manger of the hotel that offered ur the best service money can buy & always with a big smile . Thank u very much Christina .
really beatifull , the bedroom really comfortly. I will stay again there.
Clean comfortable room and excellent breakfast. Great pity that the restaurant and bar were closed on Sundays. No information on website to suggest this.
The very good menu (quality/price and plate making) in a pretty typical room and the receptiveness of the staff (despite we don't speak german). Quiet room in spite of the street. Cot (and nice menu) for our baby ; no extra charge for the cot (baby under 2 years old).
value for money, very suitable for travelling in north Switzerland where all the hotels are too expensive. nothing special, just small town. but we stayed only for one night.
Friendliness of staff.
Excellent hotel, would stay there again Food and water (10 euro a bottle) expensive.
Good restaurant, although very expensive Only downside is that there was no English speaking news channel on the TV
A wonderful experience. Room, breakfast and restaurant were excellent. Underground parking an unexpected plus
Very good service and friendly staff. Underground parking, good restaurant. The tram track runs in front of the hotel, which was a suprise as I opened the windows expecting to see the lake.
Sight Seeing ,Walking Relaxing .A lot of places where closed beacause of the holidays. The chairs could be a little more comfortble for sitting .Great modern look ,Just a little to stiff
Fully recomend this fairly new hotel, staff were incredibly helpful and nothing was to much trouble
Location, serivce, quality of hotel and friendliness of staff
comfortable and clean rooms and hotel proximity to Rhinefalls, Stein am Rhine, Insel Mainau and Meersburg Two Star standard at 4 star prices. Busy road and filling station on one side and railway line on other (5 metres away) lots of road/rail noise and road fumes. Young staff smoking in public areas and fumes filling ground floor area. Enter hotel through the restaurant with no offer of help with luggage. Secure parking only available to small cars.
The staff were very pleasant,helpful and nothing was too much trouble. Really lovely people. We should like to thank them for making our short stay enjoyable. We just found it difficult to locate initially. Otherwise it was great.
The hotel ha very nice comfort' very good BREAKFEST.the stuff are very kind
Good location Young staff a little "cold"
Quite room and good breakfast. Friendly staff. The size of the rooms and the furniture is liek in all other Holiday Inn Express hotels and is ok for a single perso.
Breakfast was very good. The staff and facilities were excellent. I would recommend this hotel to anyone.
Very Bad Hotel - I used a little baby coocking machine that I allways use and thje fire alarm start working. They said that I have to pay 2000 € euros from my credit card, after that they daid that I have to pay "only" 1000 € - I had to pay for something that probably was a probelm of the hotel because the litle machine it´s common use in all hotels by parents with babys. Dont go to this hotel This hotel should fix the fire alarm system - and should not put responsabilities on the client. Also I almost forgot during one day (all day) there was not hot water ... The hotel did not pay me anything for that...Also the manager told me that they only would make a deposit reserv of 1000€ but that value was debiited at that moment from; my credit card. Also thy dont have complain book ue.
Location in the city. Room equipment. Morning buffet To pay for the parking space
Assisted to Lighting seminar no
The breakfast was great and set up to handle large groups. Staff was friendly and helpful with suggestions. Parking should be provided or a minimal fee charged.
Safe, excellent location in Singen; an easy walk to city center. Wonderful breakfast, especially for a "continental" breakfast. Good value for online price.
Hotel staff was professional and helpful and the location is very convenient.
Ability to have something small to eat when I arrive late evening, without going to the restaurant. A sandwich or salad or bowl of soup options would be great
Lovely and clean. Great breakfast. Good value. Check in advertised as 14.00 but hotel was closed till 17.00!!! This was inconvenient after a long drive. Also we found the rooms noisy as the flooring was timber and we could hear noises from other rooms all night.
lakeside view far from city center, but with a car....no problem
The toilet made our room smell at times
We liked the fact that the room was very clean and that it was near the lake. We liked the breakfast but we are used to eat vegetables but we found out that they don't serve them in your guest houses.
Good accomodation. Excellent location. Good food. Poor breakfast service.
Nothing wrong with the Schiff but nothing truly memorable either. It served us as an overnight stop after visiting the Rhine falls.
quaint location with staff dressed in traditional outfits..Food at the hotel restaurant was good. Easy to find, close to large town without being involved with a lot of traffic It may have been useful to know the hotel restaurant was closed on Monday evenings so it was necessary to eat elsewhere.
Exellent food both dinner and breakfast! Small room.
Value for money sound insulation (especially noise in corridor) could be better
I löved the traditional atmosphere of an old family hotel, and hope no one will ever try to change anything. No, though I thought 50 euro for a single room was rather expensive.
The breakfast was beautiful, good location. Everything was OK!
Propriator was very helpful and guest friendly No soap in the Bathroom
the room big and comfortable no
Nice quiet nights sleep Had to go to the nearby bar/restaurant for food, but it was only a 2 minute walk and the food was fine but "local"
staff extremely friendly and managed to communicate despite language barriers, facilities good and food very good. nothing
Excellent food. Beautiful restaurant.
Nice location, clean and comfortable rooms. Very good restaurant. Should provide brochures and menu in english.
The staff was friendly and the hotel was beautiful They did not have a baby bed or blanket.
I highly recommend this hotel! The country setting was so peaceful and the staff was very friendly and accomodating of every request. The rooms were large, clean, and comfortable. The restaurant area had indoor seating in gorgeous old-timbered rooms with a lovely bar. But the best part was the terrace dining area with a working water wheel and beautiful 50 foot waterfall which fed the large trout pond next to the terrace railing. We ordered trout for dinner and watched the chef catch them out of the pond and take them inside. Best fish I have ever had! Friends had other meals that were also delicious and everyone enjoyed the lovely setting. Truly a wonderful hotel experience.
This was one of the nicest hotels I have stayed at. It was charming and wonderful in every way. The setting was delightful with the waterwheel and waterfall and the black swan swimming in the pool. They catch their fish for meals right out the back door in the pond. We loved it!!!
the children loved the old mill, the trout farm and the deer in the vicinity. We enjoyed the setting and the ambience of the restaurant. We found the service terrible. We had dinner on two evenings and both times we had to wait for over an hour for the food. We asked for extra sheets for our six year old child which prompted the hotel to demand that we pay an additional sum for both our children of 4 and 6 years old. After much discussion that was dropped but it was unpleasent. The staff were not friendly and were in a terrible hurry and irritable taking our meal orders. We didn't feel welcome
very relaxing, restaurant excellent
Good sized, comfortable rooms. Excellent restaurant One or two of the restaurant staff not very polite or friendly
Staff spoke English, the receptionist took us to our room, we actually blocked the owner of the hotel in when we parked but he just waited until we moved it on our own. The hotel is extremely accommodating for special requests, and, the restaurant is exceptional.
This is an excellent value for the money. The location was great - the room was spacious and the staff was friendly and more than willing to go out of their way to make us feel welcome - breakfast was great - dining room service and food selection was excellent -waterfalls, wild animals and they will even catch your trout dinner right from the pond on site. I cannot come up with any negatives about this hotel. it is well worth the ride - one of my favorite hotels while traveling vacation . I'll be back!!!!!
The hotel was great! Everyone was so kind. We had a wonderful dinner at the restaurant and the breakfast buffet was outstanding! The rooms were spacious and clean. We stayed there with our 4 young children and it was perfect. Would definitely recommend this hotel!
Very nice room
Clean, comfortable room. Quiet area, got a good night´s sleep. Comfy beds. Staff at the reception and restaurant not very helpful. We did our best in trying to speak German but that did not make them more friendly. Breakfast was good but they did not bring more food to the buffet when something ran out. We had to ask for coffee and wait for it until we had finished eating! Bathroom would need a renovation. Pillows in the bed were filled with feathers, not very considerate to allergic people.
Friendly for family with small children. Very attentive hosts – we left something at the hotel and they sent that thing to us by post. Excellent fresh orange juice. -
Room was clean. There was a good selection at the Breakfast buffet. There was a very nice lady ( the only lady that speaks English ) who was very helpful. She gave us suggestion of what to do during our stay. Overall hotel was good. The only set back is the hotel is located along the main road. The noise of the cars passing in the morning could be quite annoying if you want to sleep in late. Not sure if there are other rooms not facing the road. We had a room that was facing the road and it was under construction. So the noise was quite annoying for us.
Hostess was very nice, didn't speak much english but we got by well enough. we were able to step outside the back door of our room and have a picnic, lovely setting. Dinner in the attached restaurant was delicious and well priced, with a nice breakfast which was included in the price of the room. Also a fitness room so I was able to spend a little time on the treadmill.
Excellent family run countryside hotel, quite close to the Rhein Waterfall in Schaffhausen. Nice, comfy rooms with a great view, excellent restaurant. Very friendly and cooperative English speaking staff.
Wonderful hotel experience with all that makes a traveller content. Spectacular setting, 1st class food, clean, polite, outdoor facilities for children and keep fit gym. It isnt much closer to the UK !!
When the proprieter realised that my disabled husband was using a mobility scooter she upgraded us, at no extra charge, to a much larger room. The hotel was spotless and the breakfast good. The hotel was not doing evening meals, probably because we are a bit out of season, but the alternative places to eat nearby were very limited.
It was a wonderful hotel situated in the countryside, near black forest. The room was clean and big with very friendly staff and nice restaurant all operated by the same family.
A warm and friendly welcome was complemented by a spacious, beautifully furnished room with a grand farm land view.
Spotlessly clean and large room and showe room - very large balcony/terrace - fab views - easy parking/access - friendly owner - great breakfast
Beautifully located with excellent but not very expensive local cuisine, about 50 km from Konstanz and Switzerland’s boarder. Perfect place for a stopover while traveling around German/Switzerland Alps. Very friendly and helpful staff. It's not easy to find where exactly it is located since information that it's within Tengen town's limits might be misleading.
Excellent service, loveful environment. 5 stars.
Location - very calm and wonderful surroundings. Excellent place for one night stay on your way across Europe. Make internet connection available to make every single guest happy